Posted: April 21, 2015
ZS Associates and The Hospitality Sales & Marketing Association International (HSMAI) Foundation are pleased to present the inaugural edition of the Revenue Management Incentives Practice Research for the hotel industry. This is the first data-validated compensation design survey for the hotel industry.
The goal in undertaking this project was to provide information to hotel leaders interested in understanding common practices in incentive plan design and levels of satisfaction from users.
In their study of more than 300 incentive plans, ZS and the HSMAI Foundation identified the most common plan structures, metrics and plan administration approaches. They isolated common areas that impact incentive compensation plan satisfaction: overall compensation levels, goal-setting effectiveness and differential pay for low and high performers topped the list as the biggest drivers.
Available only as a digital publication.
- HSMAI members Access Here: FREE
- Non-members: $795
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