ReviewPro has launched the Guest Experience Improvement Suite, a powerful set of tools and processes to help hoteliers to more effectively address the critical area of guest experience management. By collecting guest feedback across all key touchpoints in the hotel journey, and managing them on one central dashboard, brands can now gain valuable insight into areas where operational and service improvements are needed. Finally, savvy hoteliers can take quick action to fix problemseven while the guest is still on property. Guest insights can be leveraged to elevate the hotel experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue.
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