June 1, 2017
The HSMAI Foundation is very proud to publish this edition of the series of “Leadership Insights” gleaned from HSMAI’s Executive Roundtables. These roundtables bring together top executives in the industry in a non-competitive environment, allowing industry leaders and decision makers an opportunity for a candid conversation. In the interest of lifting the level of expertise and understanding, and contributing to the continued future success of the industry, the HSMAI Foundation Board believes it is crucial to provide the guidance and analysis brought out in these sessions with hospitality executives.
Leadership Insights author Harvey Chipkin provides an overview of discussion at this HSMAI Executive Roundtable which focused on Digital Travelers, Loyalty and Innovation In a Tumultuous Time.View the PDF file — 12579KB
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