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Hospitality Sales and Marketing Association International
Hospitality Sales and Marketing Association International
 
Hospitality Sales and Marketing Association International

Sales & Marketing Blog Posts

TravelPerk Partners With Lufthansa for Direct Booking | skift.com - Travel Services — June 25, 2019

TravelPerk's reveal comes on the heels of TripActions' announcement earlier this month. So what travel management company will be next to offer direct distribution?...

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How Amazon's Customer-Centric Framework Can Boost Hotel Loyalty: New Skift Research | — June 25, 2019

Rather than being paralyzed by the threat of Amazon, let's actually learn from its successes. Using tech to achieve a more customer-centric approach to brand loyalty is a great place to start....

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American Express GBT Acquires German Business Travel Agency | — June 25, 2019

Add yet another integration to the docket for American Express Global Business Travel. They have plenty of experience with this by now....

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What Utrip's Tragic Final Year Can Teach Other Travel Startups | — June 25, 2019

What makes Utrip's collapse eye-catching is that the company had the makings of becoming a respectable, if not a sensational, business. A timeline of the company's strategic decisions and failed attempt to get acquired may provide a few lessons for other travel startups....

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5 Ways HR and IT Can Work Together to Create Great Employee Experiences - SPONSOR CONTENT FROM SERVICENOW | — June 24, 2019

Sponsor content from ServiceNow....

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Brand USA Fights for Its Future as U.S. Inbound Travel Weakens Under Trump | skift.com - Destinations — June 24, 2019

Brand USA is confident about securing future funding due to bipartisan support for the program. The reality, however, is that the program faces an administration not focused on welcoming visitors....

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Open data for tourism: the case of Tourpedia | Journal of Hospitality and Tourism Technology — June 24, 2019

This paper aims to describe Tourpedia, a website about tourism, built on open data provided by official government agencies. Tourpedia provides data under a public license....

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Skift Tech Forum: Oracle Wants to Reimagine Guest Experience | skift.com - Hotels — June 24, 2019

Oracle Hospitality sells the world's most widely used hotel property management system. But it has ambitions to expand into additional services. Senior executive Laura Calin says her company is upending entrenched processes by rolling out fresh solutions, migrating to faster and smarter platforms, and drafting new commercial models....

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Why Etraveli's Airline Tech Deal Could Catch Airbnb's Eye | — June 24, 2019

We don't know much about Airbnb's thinking about launching a flights product, but an unrelated acquisition by Etraveli Group shines a light on some of the business issues Airbnb needs to consider as it crafts a strategy...

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Hilton to Build Tech-Driven Meeting and Event Spaces for Biz Travelers | — June 24, 2019

Hotel companies are always looking for the next big trend. It's pretty hard to ignore business travelers' desire to meet in refreshed spaces and get some work done outside the guest room....

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