Knowledge Center - HSMAI
Hospitality Sales and Marketing Association International
Hospitality Sales and Marketing Association International
 
Hospitality Sales and Marketing Association International

knowledge center - fueled by the HSMAI Foundation
About the Knowledge Center

The Knowledge Center, which is the succesor to HSMAI's eConnect, is your source of insights to fuel sales, inspire marketing, and optimize revenue. Fueled by the HSMAI Foundation, here you will find articles, presentations, templates, multimedia, and much more from HSMAI and industry leaders. Many of the Knowledge Center resources are offered exclusively to HSMAI members.

Knowledge CenterTripAdvisor Reviews: Good, Bad and Ugly | By Alan Young, January 21, 2019

TripAdvisor, the world's largest travel site, has long since become a trusted online hub for online feedback around the globe. In fact, amidst the rising popularity of social networks and, by virtue, the influx of social feedback from consumers, TripAdvisor has accrued over 702 million reviews delving into the service/experiences offered at the world's leading hotels and travel listings. That's right 702 million. This includes 136,000 destinations, 1.2 million hotels, and 975 attractions. Talk about a comprehensive glance at the travel and hospitality realm, with valuable guest-centric insights conveniently showcased while prospective travelers begin their trip planning process.

 
HSMAI 2016 Revenue Management Insights

RM Video 1

 
Anatomy of an Adrian Award

 
Ro2Win

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