Hospitality Sales and Marketing Association International
Hospitality Sales and Marketing Association International
 
Hospitality Sales and Marketing Association International

knowledge center - fueled by the HSMAI Foundation
About the Knowledge Center

The Knowledge Center, which is the succesor to HSMAI's eConnect, is your source of insights to fuel sales, inspire marketing, and optimize revenue. Fueled by the HSMAI Foundation, here you will find articles, presentations, templates, multimedia, and much more from HSMAI and industry leaders. Many of the Knowledge Center resources are offered exclusively to HSMAI members.

Knowledge CenterRenovate to innovate | By Georges Panayotis, January 16, 2018

At the dawn of the French Revolution, Mirabeau told Louis XVI: \"Sir, when we look at where the good heads led France, perhaps we might try the bad ones.\" Could there be any resemblance to what we are experiencing now? It is too late to rewrite history, but it is high time we learned from our mistakes. The first is not putting enough emphasis on productivity. The hotel industry is one of the few sectors where the value added per hour worked has not changed over the last two decades, while it has been soaring in other sectors, such as new technologies as well as in traditional industries. In this context, only prices had shown gains in earnings and valuations in previous years in a dynamic that is now unsustainable.

 
HSMAI 2016 Revenue Management Insights

RM Video 1

 
Anatomy of an Adrian Award

 
Ro2Win