Knowledge Center - HSMAI
Hospitality Sales and Marketing Association International
Hospitality Sales and Marketing Association International
 
Hospitality Sales and Marketing Association International

knowledge center - fueled by the HSMAI Foundation
About the Knowledge Center

The Knowledge Center, which is the succesor to HSMAI's eConnect, is your source of insights to fuel sales, inspire marketing, and optimize revenue. Fueled by the HSMAI Foundation, here you will find articles, presentations, templates, multimedia, and much more from HSMAI and industry leaders. Many of the Knowledge Center resources are offered exclusively to HSMAI members.

Knowledge CenterTop 3 Technology Trends Casinos Should Watch for at 2019 Oi Summit | By Raj Singh, February 21, 2019

Across the country, casinos and resorts are being disrupted by innovative, connected, \"always-on\" technologies. This disruption has been led largely by guest demand. Guests have come to expect instant answers and service at their fingertips by way of their mobile phones. Recently, Google's Chief Evangelist of Brand Marketing, Gopi Kallayil, said that the pervasiveness of this kind of connectivity has created \"rapid, cultural shifts and changed the way people expect things from their brands.\" This has created \"more curious, demanding, and impatient consumers.\"

 
HSMAI 2016 Revenue Management Insights

RM Video 1

 
Anatomy of an Adrian Award

 
Ro2Win

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