Hospitality Sales and Marketing Association International
Hospitality Sales and Marketing Association International
 
Hospitality Sales and Marketing Association International
news - optimize revenue

2017

February

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Does Your Hotel Rate Really Matter? | fueltravel.com

Many hotels and hoteliers automatically assume that price is the most important factor when it comes to choosing a hotel. But how important is price actually? In our 2017 Website Behavior Study, we asked more than 2,000 leisure travelers to rank six factors from most important to least important when it comes to choosing and booking a hotel.

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NAVIS Sets Record in 2016: $138M in Client Booked Revenue through RezForce

NAVIS, the #1 reservation sales and marketing technology provider for the hospitality industry, today announced that 2016 was a record-breaking year in direct-booked revenue for their RezForce clients.

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Are Travel Brands Failing to Capitalize on Own-Brand Traffic?

Travel marketers spend a huge amount of time trying to get people on to their brand's booking channels but should they instead spend more time improving these channels? A new white paper suggests that closing the loop is the most profitable thing marketers can do

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LodgIQ & HSMAI Forge Revolutionary Partnership

LodgIQ, a sophisticated, machine learning-based revenue management system (RMS), is proud to announce a wide- reaching, global partnership with the renowned Hospitality Sales & Marketing Association International (HSMAI), a global organization of sales, marketing, and revenue management professionals.

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Duetto to Provide Revenue Strategy Solutions for easyHotel

Duetto, the market leader in hotel profit optimization technology, announced today that it will implement its cloud- based revenue strategy solutions, GameChanger and Scoreboard, for easyHotel plc (AIM:EZH), the owner, developer, operator and franchisor of \"super budget\" branded hotels in European gateway markets. The agreement comes as easyHotel expands its portfolio of company owned and franchised properties quickly across Europe.

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Arabian Courtyard Hotel & Spa drives 50% of total sales from online channels with RateTiger Channel Manager

An Arabian heritage themed hotel located in the heart of Bur Dubai, Arabian Courtyard Hotel & Spa has been leading the online space with excellent online sales management. The hotel has been using RateTiger Channel Manager for the last few years to update rates and inventory in real-time and implement distribution and pricing strategies effectively leading to growth in share of online sales.

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EyeforTravel's Smart Travel Data Summit '17 will Chart the Future of Data in Travel and Help Data & Business work better together

London, February 1, 2017

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January

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revcaster by Rainmaker Partners with StayNTouch and TrustYou for Hotel Management Strategy Webinar

revcaster, a Rainmaker Group company, is partnering with StayNTouch and TrustYou in an upcoming webinar entitled \"3 Essential Pieces to Your Hotel Management Strategy.\" The online discussion will address multiple topics on how hotels can increase guest engagement, improve revenue management and enhance guest reviews. The webinar will take place on February 1, 2017 at 1:00 p.m. EST (10 a.m. PST/6 p.m. GMT) and there is no cost to participate.

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How MICE Demand Management Influences Your Hotels Revenue!

The days of flooding sales with fruitless leads are gone. Today, every hotel professional in the industry needs to know the bottom line revenue they're seeing, rather than just the number of leads the sales team responds to.The hotel industry is truly dependent on identifying profitable customers by their propensity to book venues. However, the enormous industry means meeting planners always have a plethora of venue options to choose from. To ease the RFP process, meeting planners prefer sending theirs online all at once. Without a streamlined way of managing this huge RFP demand, it's really difficult for hoteliers to prioritize and identify profitable proposals.Unfortunately, hoteliers spend far too much time and energy drafting proposals, and as a result, lose other opportunities in the pipeline. Most hoteliers need one useful platform that can take care of their MICE business needs - from generating demand to managing it. The need of the hour is a solution that can primarily address these top three pain points: Effectively Prioritizing RFPs There is a constant fear among hoteliers of missing out on business by not replying to RFPs quickly enough. Thankfully, solutions like Cvent's Group Demand Management can help prioritize and evaluate these RFPs. With the help of this simple yet effective scoring methodology, hotels and venues can evaluate any business lead and overcome the anxiety of losing profitable business.Sending Competitive BidsOn average, planners usually receive 12 to 15 proposal bids. So creating a winning quote is always a time-consuming task for the Hoteliers. The need in the industry is to get that one platform, that provides the intelligence hotels want in order to send market competitive bids and make informed business decisions.Managing Multiple ChannelsMore and more hotels have developed their websites that allow guests to book their property directly. However, these websites also offer huge business opportunities if deployed with a simple widget, which works as a hub and connects hoteliers with planners coming from different channels, all while keeping these demands centralized in one common platform.Opportunely, today the Industry has Cvent's Group Demand Management, which can take care of all this and much more, and offers a range of features that provide flexibility & enhanced efficiency to hoteliers.

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Nor1's CheckIn Merchandising Solution Deployed at Atlantis Paradise Island, Bahamas to Enhance Guest Experience and Optimize Revenue from Premium Inventory

The adoption of Nor1's Merchandising Platform has been expanded to include CheckIn Merchandising at Atlantis, the Bahamas based 3,500 room mega-resort to enable their front-desk agents to merchandise their premium inventory and enhance their guests' stay upon arrival.

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Cornell Study Examines Emerging Trends in Hotel Revenue Management

Revenue management professionals suggest that total hotel RM is the wave of the future and that, going forward, technology and data analytics will help enhance RM decisions in the hospitality industry. These are among the findings in a new study from the Cornell Center for Hospitality Research (CHR) based on surveys designed to determine how hotel RM practices have evolved over the past six years and where they are headed.

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HeBS Digital Offers Hoteliers a Guarantee to Lower Distribution Costs by 20%

As part of a new promotion to help hoteliers improve profitability, HeBS Digital is offering a guarantee to lower distribution costs by 20%, with the purchase of a full-service website design and digital marketing package.

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Nor1 Opens Las Vegas Office, Brings Pavan Kapur Onboard to Lead Global Gaming

Nor1, the leader in hospitality merchandising technology is proud to welcome Pavan Kapur as Senior Vice President of Global Gaming. Mr. Kapur will be responsible for the leadership of the Global Gaming team and driving sales of the Nor1 Merchandising Platform throughout the Global Gaming Industry. Mr. Kapur will oversee the opening of a Nor1 office in Las Vegas to address the strong demand for the Nor1 Merchandising Platform. These investments underscore Nor1's commitment to the Gaming industry and will allow Nor1 to extend its presence, service and support to their growing list of Gaming clients in Las Vegas and internationally.

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The Hotelier's Wake-Up Call

No, I'm not talking about actual hotel wake up calls or polices or guidelines on automatic or manual wake-up calls. If you thought that's what you were going to find out here, then you have definitely hit on a wrong link. Besides, most travelers nowadays have smartphones with built-in alarm clocks to get them up in the morning, so traditional wake-up calls are something that are becoming a little bit redundant, if not going completely by the wayside.

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Discover everything about the Apprenticeship Levy' special London HOSPA meeting on 17 January 2017

HOSPA - the UK's leading educational organisation for hospitality professionals involved in Financial Management, Revenue Management, Marketing and IT will be hosting a special Finance meeting in London on Tuesday, 17 January 2017 on 'Everything you need to know about the Apprenticeship Levy'. It is a follow- on from the much-in-demand 'Apprenticeship Levy' Technical Update presented by Annette Allmark of performance and talent management consultancy, People1st at HOSPA's November HOSPACE2016 Conference and Exhibition.

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2016

December

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Study finds travellers including expenses already included in hotel rates | travelandtourworld.com

Research from HRS and GBTA found that companies are paying double rates for the extras that have already been negotiated with suppliers as travellers are including them in expense reports. In most of the cases, it is seen that wifi is included in the hotel rate but more than a fifth of travellers surveyed buy this extra on-site.

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The Future of the Hotel Industry in 2020: A session with Peter O'Connor

This week, we tuned in to a fascinating webinar held by Revinate, SiteMinder and IdeaS. In this webinar, Peter O'Connor, Professor at ESSEC Business School looked at what the future of the Hotel Industry will look like in 2020. In order to research this, he did two things: 1) conducted a written survey with a group of hoteliers; 2) held a think-tank session with consultants and senior operational managers from hotels.

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The Hotel Yearbook launches its 2nd in-depth volume looking at digital marketing trends in the hotel industry

Online promotion and communication is playing an ever-more important role in the way hotels successfully market themselves and secure bookings although there are many challenges as well. Released exclusively as an e-book, The Hotel Yearbook 2017Digital Marketing features editorial contributions from 35 opinion leaders around the world on the ways hotel companies will be using digital marketing techniques in 2017 and beyond.

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The University of Surrey, SnapShot and STR team up for the next short courses in Hotel Revenue Management and Forecasting, to be held in both London and Guildford in January

With many regions of the UK showing reductions in RevPar and increased supply, having access to the latest thinking and developments in the area of revenue management is important, to remain competitive in the marketplace. Ongoing training of employees at the university level, in collaboration with businesses like SnapShot, will lead to better solutions down the road.

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U.S. Hotel Spas - A Great Source of Revenue

New York -- In 2015, hotel spa department revenue grew at a faster pace compared to other sources of hotel revenue. According to the recently released 2016 edition of Trends in the Hotel Spa Industry, U.S. hotel spa departments were able to increase their revenue by 5.6 percent from 2014 to 2015. This compares favorably to a 3.3 percent rise in rooms revenue for the properties in the survey sample, and a 5.5 percent increase in total hotel revenue. This is the first time since the 2007 edition of the publication that spa revenue growth surpassed rooms revenue growth.

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2016 Honorees Announced for The HSMAI Top 25: Extraordinary Minds in Hospitality Sales, Marketing, Revenue Optimization

The Hospitality Sales & Marketing Association International (HSMAI) is proud to announce its 2016 honorees for The HSMAI Top 25: Extraordinary Minds in Hospitality Sales, Marketing, Revenue Optimization. The hospitality and travel industry requires creative thinkers and innovators. The HSMAI Top 25 honors these top achievers in sales, marketing, and revenue optimization of hospitality, travel and tourism organizations for their accomplishments in the preceding 18 months.

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Highest Achieving 2016 prize-winning Hospitality Financial Management and Revenue Management learners named by HOSPA

The 2016 highest achieving prize winners in HOSPA's hospitality focused Professional Development Programmes in Financial Management and Revenue Management have been announced by the Association the UK's leading educational organisation for hospitality professionals involved in Financial Management, Revenue Management, Marketing and IT.

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IBC Inks Landmark Deal with LodgIQ

IBC (InnDependent Boutique Collection), a leading provider of hospitality technologies for independent hotels, today announced an agreement with LodgIQ to bring its sophisticated, machine-learning based revenue management system (RMS) to IBC customers. In December, independent hotels using the proprietary IBC hotel management platform will have access to two RMS solutions: IBC RMS for full-service properties and IBC ONE for focused service properties, both powered by LodgIQ.

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Corporations saving on hotel rooms in volatile 2017 hotel market

Corporations taking advantage of current market conditions, including a slower third quarter at many hotel chains, can cash in on a favorable pricing leverage, according to an analysis by hotel- rate-auditing technology TRIPBAM and global travel management company BCD Travel. The opportunity comes amid the annual hotel rate negotiation season and with an increased focus on lodging spend by many CFOs.

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Occupancy and revenue increases at Lindeth Howe Hotel

Lindeth Howe Hotel, a luxury country hotel overlooking Lake Windermere is the latest hotel to see an increase in their revenue and occupancy as a result of using Guestline's cloud hosted solutions.

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How to Elevate the Discipline of Revenue Management

The second in a five-part HSMAI 2016 Industry Insights series produced by the HSMAI Revenue Management Advisory Board and the SAS Institute. HSMAI leaders at HSMAI's Revenue Optimization Conference (ROC) Americas offer their ideas on how the hospitality industry can elevate the discipline of revenue management and make it a more integral part of the business.

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IDeaS congratulates winners of 2016 IDeaS Cornell Revenue Management Scholarship

IDeaS Revenue Solutions, a leading provider of revenue management software solutions and advisory services, today announced the 2016 IDeaS Cornell Management Scholarship winners. Offered in partnership with the Cornell University School of Hotel Administration, the IDeaS Cornell Revenue Management Scholarship presents hospitality professionals with the opportunity to earn online certificates developed by senior Cornell faculty leaders.

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November

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Two Roads Hospitality Powers New Brand with revintel Business Intelligence Solution from The Rainmaker Group

Two Roads Hospitality (Two Roads), a unique lifestyle and independent hotel management company, is expanding its use of The Rainmaker Group's revintel business intelligence platform portfolio-wide for increased insights into strategic data, following the merger between Destination and Commune Hotels in January 2016. The recent merger, and the rebranding to Two Roads Hospitality, created an opportunity for the newly combined organization to implement a comprehensive business intelligence platform across its whole portfolio.

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Content and ancillary products highlighted as revenue drivers for the online travel industry

Travel Marketing - the new digital marketing service from specialists Speedie Consultants Limited - and aimed at hotels, tourist boards and online travel agents has published their first report into the online buying habits of holiday makers.

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STR: US hotel performance for October 2016

The U.S. hotel industry reported mostly positive year-over-year results in the three key performance metrics during October 2016, according to data from STR.Compared with October 2015, the U.S. hotel industry's occupancy was nearly flat, down 0.3% to 68.6%. However, average daily rate (ADR) increased 1.9% to US$126.73, and revenue per available room (RevPAR) grew 1.6% to US$86.94. October marked the industry's 80th consecutive month with a year-over-year increase in RevPAR.\"October produced the lowest RevPAR growth figure of any month since February of 2010,\" said Jan Freitag, STR's senior VP for lodging insights. \"Opposite of last month, we expected results to be fairly weak with the Jewish holiday calendar shift (September 2015 to October 2016) having a pretty significant impact on Group demand. Halloween on a Monday instead of a Saturday (2015) also hurt performance.\"Another important item to note is supply growth. The 1.7% increase in rooms available was the highest since June 2010. Supply and demand each grew 1.5% through the first 10 months of the year, and while that will likely be the case through the end of the year, we are forecasting supply to pull ahead in 2017 and place further pressure on hoteliers' pricing power.\"Among the Top 25 Markets, Norfolk/Virginia Beach, Virginia, registered the only double-digit increases in occupancy (+11.7% to 60.4%) and RevPAR (+14.8% to US$52.43). ADR in the market grew 2.8% year over year to US$86.79.Minneapolis/St. Paul, Minnesota-Wisconsin, posted the largest rise in ADR (+8.3% to US$131.65) and ranked second in RevPAR growth (+7.6% to US$99.61).Houston, Texas, reported the steepest declines across the three key performance metrics. Occupancy in the market dropped 12.8% to 63.2%, ADR was down 7.4% to US$104.69 and RevPAR fell 19.2% to US$66.17.Miami/Hialeah, Florida, was the only other Top 25 Market to experience a double-digit decrease in any of the metrics. RevPAR in the market dropped 12.6% to US$106.92, driven primarily by an 8.4% decline in occupancy to 67.2%.\"The Top 25 Markets (RevPAR: -0.4%) lagged behind the performance of all other markets (RevPAR: +3.0%),\" Freitag said. \"That is not a surprise given that a significant portion of the country's supply growth is happening in the major markets.\"

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The consequences of leaving the EU dominated discussions at last week's HOSPACE2016 Conference

Despite much of the coffee break talk being about Donald Trump's election to the White House, this did not overshadow the thread that ran through the day's varied and highly topical agenda at last week's HOSPACE2016 namely, the impact of Brexit on the UK hospitality industry.

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ClearSlide Sales Engagement Platform

ClearSlide sales engagement platform is the most complete and open Sales Engagement Platform that brings content, communications and analytics together to create amazing sales experiences and improve business results.

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2016 Hospitality Finance, Revenue Management and IT Professionals of the Year' named and honoured by HOSPA

The winners of the prestigious annual 'Hospitality Finance, Revenue Management and IT Professionals of the Year Awards 2016', were announced and presented on Thursday night (10 November) by HOSPA the UK's leading educational organization for those involved in hospitality finance, revenue management and IT at the Association's HOSPACE2016 Conference & Exhibition Gala Awards Dinner, held at the Sofitel London Heathrow, Terminal 5.

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How JacTravel uses XML analytics to optimise distribution

Triometric, the leading provider of real-time XML performance monitoring and business intelligence to the online travel industry shares an executive video interview with JacTravel talking about how their operation thrives with XML analytics

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Clock Software launches a Booking enquiry addition to its cloud property management system

On 3rd November Clock Software announced the release of a new add-on to its Clock PMS hotel system designed to boost conversion and increase direct sales for hotels. 

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Hotels see increases in mobile revenue after launching with Travel Tripper's new mobile booking engine

Hotels partnering with Travel Tripper, an industry leader in innovative hotel booking and digital marketing solutions, have seen promising early increases in mobile booking revenue shortly after launching with the new RezTrip mobile booking engine. The Taj Boston, The Manhattan at Times Square Hotel, Stratosphere Casino, Hotel & Tower in Las Vegas, and Grand Beach Hotel Surfside West in Miami are among the first hotels to utilize this new solution.

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10 Reasons Why Adding Room-Allocation Software will Improve Operations and Cut Costs in 2017

Spending for hotel IT has hit an all-time high in 2016, and experts are predicting that many of the systems that already have high adoption rates are also on schedule for an upgrade in the coming year. While much of the focus lies on new CRM and mobile solutions, it is easy to forget how a perfectly customized hotel stay can be easily spoiled. Be it due to category overbooking or last minute inventory changes, a hotel can quickly find itself unable to assign the best room for each guest.

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eZee Technosys launches the simplest Mobile App for Hotel PMS

Time and again, eZee Technosys has proved itself as the forerunner in the hospitality-tech industry. Whether it's a revolutionizing technology platform, or whether it's about walking in pace with the dynamic arenas of the hospitality industry; eZee has surpassed all the boundaries and put up it's own brand name in this sphere.

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Reimagine revenue management | tnooz.com

Search engines, OTAs, review sites, metas and other tools have changed the way travellers look and book rooms. But revenue management has remained the same during my fifteen years working in the business. We are still so caught up in managing rates, availability, inventory and occupancies on a daily basis that there are a lot of opportunities that are being missed, so caught up in a department-driven processes that we are losing focus on critical changes happening in the world around us.

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HSMAI Releases Report on Revenue Management Leadership

The Hospitality Sales & Marketing Association International (HSMAI) announces the release of Portrait of Revenue Management Leadership. The report examines the results of a recent survey of hotel management executives on their current work, the challenges facing the discipline, and the evolving skills and duties of senior revenue management professionals.

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Duetto and Agilysys Expand Strategic Partnership, Bringing Together Industry-Leading Revenue Strategy and Property Management Solutions

Duetto, the market leader in hotel profit optimization technology, and Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced a Duetto global reseller agreement and technology integration to help Agilysys customers increase profitability and improve guest loyalty. GameChanger, Duetto's revenue strategy platform, is now available with Agilysys' Lodging Management System (LMS) and Visual One PMS, and soon will be available for rGuest Stay, making Duetto's insights on pricing and demand accessible to hundreds of casinos and hotels worldwide. In addition, Duetto's industry-first personalized loyalty pricing feature is also fully integrated with LMS, enabling casino hotels to access Duetto's advanced analytics in real time to dynamically make offers and set loyalty rates based on a customer's total worth.

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Sertifi Helps John Q. Hammons Hotels & Resorts Speed Meeting and Event Turnaround Time by 85%

Across the hospitality industry, forward-thinking properties and property management companies choose Sertifi to help them close business quickly, recognize revenue faster, and collect signed agreements in a secure, PCI compliant manner.

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Eight Companies with 175+ Properties Sign to Implement Aptech's Hotel Software Solutions

Aptech Computer Systems announced it signed agreements with 8 hotel companies with a total of 175+ properties in the past six months. Six companies integrated and centralized multi-brand data collection and analysis with Aptech's Execuvue business intelligence hotel software. Other operators installed Profitvue enterprise back office and Targetvue budgeting and forecasting for faster response to market and business fluctuations. Aptech's PVNG browser-based back office system is in use by several companies and will be released in the coming months. Aptech is the leading provider of hotel software for business intelligence, budgeting, and enterprise financial accounting. Click here for more on Aptech's products and services.

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Robinsons Brewery have recently undertaken revenue management workshops with Guestline

With 300 pubs, inns and hotels across the North West, Robinsons wanted to understand the logic behind revenue management. The team wanted insight into how they could maximise revenue and what they could do to drive more revenue throughout.

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eRevMax to unveil a new innovative platform for hoteliers

eRevMax, the hotel technology expert, will be unveiling Demand Central - a revolutionary business analytics solution available exclusively on LIVE OS. For any hotelier wishing to know the demand to their city, this is the platform they should look at.

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Why Exa has hotels and their guests asking Is There an Echo in Here?

Chances are, by now you have heard your friends, colleagues or the mainstream media singing the praises of the Amazon Echo, the hottest new must-have omni-directional smart speaker, powered by a voice-controlled virtual assistant called \"Alexa\". Amazon CEO Jeff Bezos once explained that the 'all-knowing assistant' Alexa was inspired by Star Trek, where Captain Kirk, Spock and the rest of the crew could summon the Enterprise's intelligent computer from anywhere to swiftly access the information they needed. What you are soon going to hear about is game-changing enterprise grade software from NYC startup Exa.ai - that turns the Amazon Echo into an on-property, personal concierge. It has both hotels and their guests asking, \"Is there an Echo in here?\"

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Nor1 Releases Universal Upsell Management Portal

With a modernized and optimized interface, improved functionality and built-in access to help and training, the new management portal assures hoteliers have the ability to strategically and intelligently manage every aspect of upsell revenue optimization.

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Hotel Emperador sees the impact of advocacy as guests reach 200k global travelers with Flip.to

Flip.toa marketing platform that lets your guests become advocates to introduce your hotel and earn new guestshas helped Hotel Emperador Madrid amplify its reach to over 200,000 potential new guests. The four-star property in Madrid's city center has attracted an enormous network of potential guests from around the world, perfect for this classic European locale.

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October

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Monopoly Hotels & Resorts Partners With Resnet World

Monopoly Hotels & Resorts newly founded hospitality membership alliance and support services provider, today announced it has entered into a partnership with ResNet World to offer world-class global reservations connectivity to independent hotels and national hotel groups.

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HSMAI's Asia Pacific aims to provide hoteliers with the tools to set strategy for 2017

Improving revenue at your hotel is not just about the right price, it's about lowering costs and increasing the spend of the customer on-property. Integrating digital marketing, and online customer experience analytics, into the hoteliers' strategy is important because it helps close the 360-degree customer engagement, retention and acquisition cycle. Hoteliers have learnt how to track conversions, and the source of traffic, now we're set to learn the next step in analytics actioning insights from online customer behaviour. Hoteliers have this data available to them, it's time to learn how to use it to continuously improve!

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How data can overcome commoditization in travel

In many cases travel has become a commodity like sugar, oil or steel, where the product is mostly indistinguishable from competitors' products and the primary way to differentiate offers is in the price. Indeed it is fair to say that today there is little difference between one low-cost flight and another, or between one mid- priced business hotel and another.

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Still time to book for HOSPACE 2016 on 10 November

There is still time to book for HOSPACE2016 the annual Conference and Exhibition of HOSPA, the Hospitality Professionals Association for Finance, Revenue Management and IT - to be held on 10 November at the Sofitel London Heathrow, Terminal 5.

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Maestro PMS Exhibits Latest Innovations for Independent Hotels and Resorts at HX and TribalNet Shows

In November, Maestro PMS will exhibit its hotel management software solutions specifically designed for independent hotel and resort operators, multi-property groups and gaming properties at two of hospitality's leading tradeshows, TribalNet and HX: The Hotel Experience. Attention to client service, sophisticated feature set, innovation and integration have paved the way in bringing the Maestro solution to hundreds of discerning properties across the globe since 1978.

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RateGain Launches the Ultimate Hotel Online Competitiveness Tool - Optima

Optima carries out a fine-grained examination of critical statistics, particularly rates and availability, for hotels and travel companies. This analysis eventually delivers deeper insights to the hotel about granular and massive shifts in the marketplace, in order to maintain rate parity across every linked channel.

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Best Available Rate Replacing Commercial Demand at UK Hotels

A new study by hospitality intelligence firm, HotStats, identified that the value of bookings via Best Available Rate (BAR) has increased by more than 235% at hotels in the Regions since 2000.

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LodgIQ Debuts LodgIQ One, First-ever Intelligent Platform To Utilize Real-time Market Data For Price Optimization

LodgIQ, which is firmly committed to reimagining the discipline of revenue optimization, today announced the launch of its ground-breaking new platform, LodgIQ ONE.

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How to Raise the Bar on Your Hotel's Revenue Management Practices

The responsibility of optimizing a hotel's revenue performance sits squarely on the shoulders of its revenue managers. It's a high-pressure job involving tracking, forecasting, pricing, analyzing availability, and optimizing channel distribution, and the results of this effort can keep managers and owners awake at night if not properly executed. Thankfully for Meyer Jabara Hotels, our revenue managers are sleeping soundly with most of the multi-branded and independent properties in the portfolio achieving 100% market share in revenue per available room.

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StayNTouch Reveals Four Proven Hacks for Hotels to Capitalize on OTA-Generated Bookings

A new e-book, \"Four Proven Hacks for Hotels to Capitalize on OTA-Generated Bookings,\" has been released by mobile hospitality technology leader StayNTouch. The insightful guide was developed based on decades of industry experience and addresses one of the most critical areas of thought leadership best practices for hotels to leverage the business they win from OTAs to achieve more revenue from them and turn these guests into returning customers.

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Premier Inn Middle East partners with IDeaS Revenue Solutions to accelerate revenue growth

IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, announced an agreement with Premier Inn Hotels LLC, to implement IDeaS G3 Revenue Management System (RMS), IDeaS Revenue Performance Insights (RPI) and IDeaS Advisory Services for select hotels across the Middle East.

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Profitable Beds in Pubs event

The programme will be launched at an event in November and will focus on improving operations and driving revenue into pubs offering accommodation. \"Pub accommodation is a hugely important, but perhaps overlooked, element of the licensed hospitality offering. It was one of the standout success stories of this year's ALMR Christie & Co Benchmarking Report, showing the highest level of like-for-like growth across the whole of licensed hospitality.

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Registration Now Open for Europe's Second Annual Revenue Strategy Forum 7 November, Amba Charing Cross Hotel, London

As the international travel community prepares to gather at the World Travel Market just a few miles away, hospitality innovators and brand executives from companies such as NH Hotels, citizenM, Google and HVS will convene 7 November at the Amba Charing Cross Hotel for the second annual Revenue Strategy Forum (RSF), a spirited discussion and networking event focused on how hotels can create value in a rapidly evolving marketplace.

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Hotstats: London and Regional UK Revenue Gap Doubles

A new study by hospitality intelligence firm, HotStats, identified that TrevPAR at hotels in London is now 35% above the regional UK, compared to 16% in 2000.

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Leading Danish chain selects IDeaS G3 Revenue Management System to optimize revenue strategy

IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, today announced a new partnership with Denmark's largest domestic hotel chain, Comwell Hotels to increase revenue performance across the company's portfolio with IDeaS G3 Revenue Management System (RMS).

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Duetto to Provide Revenue Strategy Solutions for Grupo Hotelero Santa Fe

Duetto, the market leader in hotel profit optimization technology, announced today that it will implement GameChanger, its Revenue Strategy solution, for Grupo Hotelero Santa Fe, one of Mexico's fastest-growing hotel chains, bringing new insights on pricing and demand to a dozen hotels encompassing more than 3,000 rooms under the Krystal Hoteles brand. Grupo Hotelero Santa Fe is known for superior locations, excellent guest service, high-quality facilities and outstanding guest technology at all its properties, including the newly renovated Krystal Grand Reforma Uno in central Mexico City.

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September

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Rainmaker Group Takes Gold in 16th Annual GGB Gaming & Technology Awards

The Rainmaker Group, the premier provider of revenue and profit optimization solutions to the gaming & hospitality and multifamily housing industries, today announces that it has been awarded the gold medal for Best Productivity Enhancement Technology for its guestrev (guestrev) platform in the 16th Annual GGB Gaming & Technology Awards. The competition, sponsored by Global Gaming Business Magazine, is the industry's premier award program, recognizing top performing companies for showing excellence in innovation and practical application in all gaming disciplines.

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TravelClick's Demand360 enhances IDeaS advanced revenue management solutions, a first-of-its-kind integrated solution

TravelClick, a global provider of data-driven solutions that enable hotels to maximize their revenue, and IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, today announced that TravelClick's Demand360 customers are now able to integrate their subscription data into IDeaS systems to allow forward-looking data that power revenue management strategies. This marks the most advanced hotel analytics and demand intelligence integration currently available in the market.

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Duetto Introduces ScoreBoard, the Hotel Industry's First Revenue Intelligence Platform

Duetto, which delivers the hotel industry's most powerful Revenue Strategy solutions, is now offering an application that provides even greater insight into revenue and performance, helping hotels and casinos move beyond spreadsheets to better manage and grow their business on property and across entire portfolios. The new product, ScoreBoard, integrates seamlessly with property management systems to enable hoteliers to compile and centralize up-to-the-minute reports on performance data and forecasts, display custom reports in minutes and deliver big- picture insights across an entire company with one click.

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People 1st and the Chartered Institute of Management Accountants (CIMA) recognise HOSPA's hospitality focused Professional Development Programmes

HOSPA the Hospitality Finance, Revenue Management, Marketing and IT Professionals Association is delighted to announce that its hospitality focused Professional Development Programmes in Financial Management and Revenue Management have been reviewed by People 1st and will receive the charity's prestigious Quality Mark approval for the period 2016-2018.

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7 serious themes shaking up travel and hospitality

Mega acquisitions, new distribution channels, driving loyalty, pricing dilemmas, the rise of 'super host' and building revenue from tours and activities are just some of themes to emerge from interviews and research in the run up to EyeforTravel, North America next month. Here we outline seven of those trends which we will be analysing more closely in the coming weeks.

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IDeaS integrates TrustYou's review data to improve revenue performance

TrustYou, the world's largest guest feedback platform, now provides its extensive review data to IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services. By integrating TrustYou's data into IDeaS Revenue Management System (RMS), hotel clients are offered additional insights based on guest feedback to factor in when managing their hotel pricing.

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Hoteliers Stay Ahead of Rapidly Changing Industry at Revenue Strategy Forum Hong Kong, co-hosted by Duetto and Hotel ICON

Revenue Strategy Forum (RSF) Hong Kong brought together more than 100 revenue management innovators, hotel executives and thought leaders from one of Asia's most prestigious hospitality schools to share best practices for thriving in an increasingly complex distribution landscape. Co-host Hotel ICON welcomed RSF Hong Kong back for its second year and accommodated an expanded lineup of speeches, networking and hands-on educational sessions.

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2017 Hotel Pricing: A Tale Of Two Coasts | By Elitemeetings.comResearch presented at the annual conference of the Global Business Travel Association this month (July 15- 20) in Denver presented a mixed picture of what planners could expect in the coming months when it comes to negotiating 2017 hotel rates. For North America, the trade group for travel managers is predicting hotel rates will jump an average 4 percent, the steepest increase of any global region. In fact, projected rates in most other regions (Asia Pacific and the Middle East & Africa among them) are expected to decline, compared to 2016.

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Southwest Airlines, Priceline, TripAdvisor, American Airlines, Google, Kimpton Hotels and 400+ other senior travel delegates to meet in Las Vegas

Disruption in the travel industry is the new normal. A rapid pace of innovation and consolidation is forever changing the travel landscape, leaving many travel brands worried they're not adapting fast enough. Networking with your industry peers and meeting innovative brands who can help you navigate this complex landscape is absolutely crucial, which is why 450+ senior executives from the world's biggest travel brands are meeting in Las Vegas on October 6-7 at EyeforTravel North America.

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New two-way interface between hetras and BookingSuite makes setting the right room rate easy

Calculating the right room rate is an integral part of a successful revenue management strategy. Now, an exciting partnership between hetras and BookingSuite, a new unit of Booking.com dedicated to empowering accommodation providers with smart technology that makes it easier to deliver great guest experience and grow their businesses, offers hoteliers a faster, cheaper, and accurate way to price rooms and increase RevPAR.

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Duetto Accelerates Expansion throughout Europe

Duetto, the market leader in hotel and casino profit optimization technology, announced that it added more than 40 hotels and 7,500 rooms in Europe in just two months. Duetto now has more than 500 hotel partners in Europe, including iconic individual hotels, regional brands and some of the biggest hotel companies on the continent. Duetto also appointed Justin Sadler-Smith as Vice President of Sales for the EMEA region and Gary Torres as Director of Deployment, and has more than doubled the size of the company's London EMEA headquarters in less than a year. Duetto's new London office is located at 2-6 Boundary Row, near one of London's most vibrant technology corridors.

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Panel: Think outside the room for new revenue streams | hotelnewsnow.comWith worries about the state of the hotel cycle and slowing rooms revenue growth, hoteliers are looking for new and novel ways to drive revenue and profitability at their properties. Speaking during the Beyond rooms and F&B: Total revenue management practices panel at the Hotel Data Conference, sources said there are several ways that many hotels are leaving money on the table. Isaac Collazo, VP of performance strategy and planning for InterContinental Hotels Group, said there are lessons to be learned from how music festivals and amusement parks manage to create tiered experiences based on how much consumers are willing to pay. There are ways to make things easier for the customer and make revenues on that, he said. At music festivals, you can buy a regular ticket or a VIP ticket. In hotels, we don't really think about things that way. We need to figure out what's a VIP item we can charge for. It helps make the experience better and makes money for the hotel.

Evolving expectations for revenue managers | hotelnewsnow.comAttracting and retaining top revenue management talent can be a challenge these days. Owners and general managers often ask me what appears on the surface to be a very straightforward question: What makes for a good revenue management practitioner? The correct answer is, It depends. And, while accurate, this answer isn't terribly satisfying; so let's take a few minutes to explore this topic together. The first thing to understand is the corporate culture in which the revenue management role needs to exist. This requires an honest and objective assessment of the current realitynot a theory, a hope, dream or hallucination.

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The Rainmaker Group Taps Technology Industry Veteran Mike Cowles as Chief Commercial Officer to Lead Ongoing Growth Initiatives

A seasoned software and IT executive with nearly two decades of experience in leading strategic growth initiatives for software and services companies, Mike Cowles has been appointed as Chief Commercial Officer (CCO) at The Rainmaker Group, the premier provider of revenue and profit optimization solutions to the gaming/hospitality and multifamily housing industries.

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The Right Property Management System a Key Factor in Hotel Success, According to Latest Industry Research

Starfleet Research, the leading provider of best practices IT market research for the hospitality industry, has announced the release of The 2016 Smart Decision Guide to Hotel Property Management Systems. It is currently available for complimentary access.

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Noble House Hotels & Resorts Boosts Business Intelligence with Revenue Management Tools from The Rainmaker Group

Noble House Hotels & Resorts (Noble House), a hotel ownership and management company operating award- winning, upper segment boutique hotels across the country, has optimized its revenue management practices with the selection and use of The Rainmaker Group's revintel business intelligence platform. Noble House began using the revintel solution in its two Jackson Hole, Wyoming locations in August of 2014, with recent implementation across all of its independent properties in June of this year.

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Saleint Offers Temporary and Part-Time Marketing and Sales Associate Services

Saleint is thrilled to announce the launch of their part time sales, marketing, and revenue management solution for independent and independently owned hotels. Saleint was launched in 2013 as a representation company, and today, the team of experts at Saleint brings much more to hotels that want to succeed in attracting new customers with the help of temporary and part-time assistance. With more than 50 years of combined experience in the hospitality and tourism industry, the Saleint team is proud to have already assisted several Canadian hotels and tourism organizations with temporary solutions ranging from task force to mentoring a director of sales and as a part- time sales manager.

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TrustYou partners with eRevMax for LIVE OS

Leading guest feedback platform TrustYou has partnered with travel technology expert eRevMax to provide extensive guest feedback data to hotels. Hotels will be able to access guest reviews and ratings collated by TrustYou, directly on the LIVE OS platform for informed decision making and take actions to improve their ratings.

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From Spreadsheets to Cloud Collaboration, Management Companies Transform Hotel Sales with HelloShift

TNJ Management is a progressive hotel management company with eight portfolio hotels (IHG, Hilton, and Wyndham) in four Southwestern states. As VP of Operations, Pranav Patel uses innovative technology like HelloShift to oversee operations for $95 million in assets. HelloShift Sales CRM is built for how hotels operate -- it adds the front desk to the sales team and uses collaboration to turn a sale into guest success.

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Measuring The Value of Forecasting Accuracy in Today's Evolving Hotel Market

The hospitality industry is expanding rapidly. Hotel companies break ground on new build projects every week. Many operators are renovating older properties and reopening them as new brands from Marriott, Hilton, IHG and others. This expansion is based on investor capital; and investors demand a return. How do management companies deliver this return? Profitability.

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Guestline systems selected for five star London hotel to maximise revenue opportunities and automate operations

Georgian House Hotel in London, a boutique property owned by Serena von der Heyde, has recently opted for Guestline's cloud hosted property management and distribution systems to boost online bookings and identify new revenue streams.

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August

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The newest travel gotcha: annoying hotel fees | cbsnews.com

Travelers who gripe about the plethora of extra airline fees have something else to add to their grievances: hotels are now aping the airline industry by adding charges for everything from in-room coffee to room safes. The hotel industry will book a record $2.55 billion in fees and surcharges this year, an increase of 4 percent from 2015 and a surge of almost 60 percent from a decade ago, thanks to the rise of a dizzying array of extra fees that have been introduced by hotels and resorts during the past several years, according to a new study from Bjorn Hanson, a professor at New York University's School of Professional Studies Jonathan M. Tisch Center for Hospitality and Tourism.

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Lakeside Hotel & Spa double online bookings within 6 months of using Guestline solutions

The luxurious four-star Lakeside Hotel, set in an idyllic location on the shores of Lake Windermere, has seen online bookings double at the property since implementing Guestline's cloud hosted solutions. Previously using a server based system, the hotel wanted to move to a cloud hosted solution to integrate all operational systems and automate processes. The hotel opted for Guestline's cloud hosted Rezlynx property management system, distribution, online booking and secure payment platforms which has helped drive direct bookings to 70%, delivering commission free, bookings throughout the property.

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Wyndham, Alltherooms & Leading Hotels of the World discuss how they smash down silos to make big data more actionable

On Thursday September 8th (12 PM EST) Jeremy TerBush, SVP Analytics, Wyndham Worldwide, William Beckler, CEO/Founder, AllTheRooms.com and Angelo Sasso, Sr. Director of Marketing Analytics and Customer Insights, Leading Hotels of the World will come together to share their insights on using data insight at an exclusive EyeforTravel Webinar.

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Petit Palace Hoteles Increases Revenues and Improves Guest Experiences Through TrustYou Partnership

TrustYou (www.trustyou.com), the world's largest guest feedback platform, has powered significant guest experience improvements and positively affected the bottom line for Petit Palace Hoteles, which operates 31 boutique hotels throughout Spain. Since 2013, the companies have worked together to surpass a certain threshold of reputation scores and boost visibility in booking sites in a way that has generated up to 200% in revenue for specific properties at Petit Palace Hoteles.

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Optimize Group Business by Bridging the Gap Between Revenue Managers and Sales

Experts in hospitality are forecasting growth in most major markets over the next few years. Even as hotels reinvest in their properties and bring more supply online, occupancy is staying healthy in most major markets. That's in part attributed to growing demand for meetings and events. These days sales teams don't have to do as much hunting, but that means they have to be smarter about the way they work with high value clients.

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London hotel prices drop by 16% this month

Hotel prices have fallen in major cities across the UK this month, according to the trivago Hotel Price Index (tHPI), recorded monthly by hotel search websitetrivago.co.uk. In comparison to July, London hotel prices have dropped by 16 per cent, from an average of 171 in July to an average of 143 during August. The only exception is Edinburgh, which hosted the International and Fringe festivals this month and subsequently saw a 35 per cent increase in hotel prices, from 150 per night in July to 202 in August.

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Distribution vs Profitability the future of hotel revenue management | By Kiran Sunny

Long periods of market uncertainty are becoming increasingly common in today's highly fragmented industry and hospitality professionals are always on the lookout for better ways to maintain consistent profitability. Revenue management strategies have played a critical role in enabling hotels to cover their operating expenses during periods of low demand. By employing dynamic pricing strategies based on market variables and accurate forecasting, properties began to witness significant improvements in the bottom-line.

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The History of Direct Bookings [Infographic]

As we prepare for the upcoming Direct Booking Summit on September 13-14, we've taken a look at the history of direct bookings and all of the key events that helped shape this movement.

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Internet Moguls gets the Digital Mandate for Ramee Group of Hotels

Internet Moguls, a 360-degree strategic digital solutions company has been announced as an official Digital Marketing Agency for Ramee Group of Hotels. Presently, the Ramee Group operates 42 hotels, resorts and apartments in India, UAE, Oman and Bahrain. Internet Moguls, on the other hand, is the digital marketing agency for the hospitality industry and helps its clients to drive its revenues through digital techniques. As an official digital marketing agency, Internet Moguls will handle all the digital services that includes Website Designing & Development, Search Engine Marketing, Search Engine Optimization, Social Media Marketing, Online Reputation Management to Email Marketing and much more. Moreover, it will also take 'digital hospitality' training classes to impart digital marketing knowledge to its hotel partner.

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Are travelers losing the hotel booking wars? | foxnews.com

In an ongoing war between big hotel chains and online travel agencies, value-minded consumers are emerging as the winners. Three out of four travelers believe they'll get a better deal by booking rooms through an online travel site such as Expedia or Priceline, according to a study commissioned by Triptease, a start-up company that helps hotels increase revenue through direct booking.

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Alpin Rentals luxury group appoints SiteMinder to take control of inventory and rates

Five months ahead of opening its 16th property in Austria, luxury apartment and chalet group Alpin Rentals has appointed SiteMinder to take control of managing its inventory and room rates. The appointment sees Alpin Rentals adopt SiteMinder's Channel Manager, the global hotel industry's leading cloud platform for online room inventory and dynamic rate management, at its 15 properties located in the alpine destinations of Kaprun, Zell am See, Saalbach and Leogang.

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Three Approaches to Pricing that Improve Your Strategy - IDeaS SlideShare

One of the most important decisions that every hotel organization needs to make is establishing their optimal public pricing structure. For some hotels, this can be an overwhelming challenge they might be new to their market, constrained by parity commitments, or simply looking for an approach that brings better revenue results than their existing one.For other hotels, they might have a proven pricing strategy in mind - but their technology simply isn't compatible for its successful deployment. Does your hotel need to reboot its pricing approach? Check out our SlideShare presentation for a quick overview of three analytically-advanced pricing methodologies available for today's hotels.

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Solmar's New Website Drives Higher Room Bookings, Group Leads, and Customer Engagement

Solmar Hotels & Resorts recently launched six new websites designed by Milestone www.solmar.com and has seen a significant increase in guest engagement, online room bookings, and leads for weddings and meetings. Solmar's new websites, designed on Milestone's Galexi CMS platform, showcase the hotel collection with visually striking designs, stunning images, and engaging content to connect with their audience of luxury vacation and business travelers.

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HSMAI Washington DC Event Will Focus on Revenue Strategies

The annual State of the Industry event for area hospitality industry professionals this Thursday, sponsored by The Hospitality Sales and Marketing Association International's Washington, D.C., chapter at the Renaissance Washington, DC Downtown Hotel, will focus on revenue strategies in a changing market.

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The rules of attraction: how to secure the best revenue management candidate during the talent drought | ehotelier.com

The importance of attracting and retaining high quality talent is fundamental to the successful operation of any hotel. The effect of losing a senior member of a property's revenue management team can have a prolonged and significant negative impact on the financial performance of a hotel. Maintaining stability in the revenue management division should be an industry-wide concern, especially given that a 2015 Deloitte Hospitality Report indicated that hospitality turnover rates are nearly twice the average rate for all other sectors.

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Revenue Strategy Forum Hong Kong to Prepare Hoteliers with Revenue Strategies for Future Market Conditions - from Robust Growth to the Next Industry Downturn

The leading minds in hotel Revenue Strategy will convene 22 September for the second annual Revenue Strategy Forum (RSF) Hong Kong, to discuss ways hotels can optimize their pricing and distribution in all market environments, especially in preparation for an inevitable dip in the industry cycle. Hotel ICON will host the daylong conference, which will feature insights from leading hotel executives and the founders of co-host Duetto.

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Maestro PMS Inks System Installation Agreements with 26 Properties

Maestro PMS announced it inked agreements to install Front Office and other hotel management system modules in 26 properties since March. New contracts include two 4-property groups and 18 independent hotels. Maestro is the preferred property management system (PMS) of leading independent hotels, resorts, condos and multi-property groups. Click here for more information on how to reserve, engage and socialize with Maestro PMS.

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Hotels discover cancellation fees no match for prepayment discounts | travelweekly.comWhen it comes to hotel companies' recent attempts to tweak consumer behavior by encouraging early, prepaid bookings while discouraging last-minute cancellations, the carrot appears to be working far better than the stick. Hilton Worldwide and Marriott International are among hotel companies that have tested stricter cancellation policies, charging the guest at least one night's stay if the reservation is changed or canceled after a certain deadline. However, hoteliers have found little proof that such policies have curbed guests' booking behavior.

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Paradise Point Resort & Spa generating immediate ROI with ALICE in just one month with unprecedented guest adoption

Paradise Point Resort & Spa, a Destination Hotel, which launched ALICE's guest solution in June, has seen immediate results, with more than 250 guests downloading the ALICE app in a single month. Together, these guests have placed almost 500 requests in food and beverage orders through the platform.

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Hotel rates in Paris halved as visitor numbers slide | telegraph.co.uk

Hotels in Paris are offering discounts of up to 56 per cent in a bid to entice tourists back to the city. The recent terror attacks in France have had a devastating impact on the country's tourism industry. According to Matthias Fekl, the junior minister for tourism, hotels in Paris had an occupancy rate of just 32 per cent in the second half of July, compared to 77 per cent for the same period in 2015.

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Madrid city centre hotel chooses latest IDeaS G3 Revenue Management System to evolve revenue strategy

IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, today announced an agreement with Hotel Santo Domingo to implement IDeaS G3 Revenue Management System (RMS).

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SiteMinder report: Average booking value on direct hotel websites nearly double that on third-party channels

The average booking value hotels are realising on their direct website is nearly double the value they are receiving from third-party booking channels, the global hotel industry's leading cloud platform, SiteMinder, reveals today.

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Madrid city centre hotel chooses latest IDeaS G3 Revenue Management System to evolve revenue strategy

IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, today announced an agreement with Hotel Santo Domingo to implement IDeaS G3 Revenue Management System (RMS).

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Internationally operating Tune Hotels count on TrustYou to manage guest feedback and increase bookings

Tune Hotels' approach to high lodging quality at an affordable price is an extreme success across the globe, operating 23 hotels in Malaysia, United Kingdom, Indonesia and India. With a complex and diverse portfolio, the hotel group recognizes the need to have a centralized approach to manage guest feedback. TrustYou, the world's largest guest feedback platform, is the chosen solution of Tune Hotels to meet its strategic needs.

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Mondo Hospitality recommends eRevMax for online distribution

Mondo Hospitality has been using eRevMax solutions for the past few years and has benefitted from improved brand exposure and online revenue. Headquartered in Dubai, Mondo Hospitality operates multiple serviced apartments in UAE and Malaysia and believes in delivering \"locations that work\". Two of their key properties - Suha Hotel Apartments and Al Barsha Hotel Apartments have been using RateTiger Shopper and Channel Manager to monitor and optimize room rates and availability across multiple online sales channels from a single platform.

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Brend Hotels enjoy growth and success with Guestline's cloud hosted PMS solutions

Awarding winning Brend Hotels are enjoying exceptional results from their 10-year strong partnership they've held with Guestline, their property management technology supplier.

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July

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Neither revPAR nor occupancy are ideal indicators of hotel profitability it's all about the ARPAR!

There's no denying that room sales is the life-source of most hospitality businesses. But while establishing high occupancy is indeed important, it shouldn't be the sole focus of a modern hotel. When considering profitability, concentrating on maximizing occupancy does not always contribute more to the bottom-line. In fact, even occupancy reports cannot portray a clear picture of a property's performance in today's dynamic market.

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Excess Rooms Push Hotel Owners to Cut Rates in China | wsj.com

Revenue per available room slips amid an overexpansion by hotel chains. A glut of hotel rooms in Chinese cities is forcing owners to reduce rates in a bid to attract customers.

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Duetto Brings its Revenue Strategy Solutions to Dream Hotel Group

Duetto, the market leader in hotel profit optimization technology, announced an agreement to implement its Revenue Strategy solutions for Dream Hotel Group, bringing new insights on pricing and demand to the company's Dream, Time, and Unscripted hotels totaling close to 2,000 rooms in urban and resort destinations in New York, California, Florida and Phuket, Thailand.

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HSMAI Names Revenue Management Professionals of the Year, Vanguard Lifetime Achievement Award Honouree for 2016

The Hospitality Sales and Marketing Association International (HSMAI) is honoured to name Dr. Ravi Mehrotra, who co-founded IDeaS Revenue Solutions in 1989, with the Vanguard Award for Lifetime Achievement in Revenue Management, for his accomplishments and contributions to the hospitality industry and the revenue management discipline.

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Mexican Hotel Chain selects eRevMax to improve online sales

Grupo Presidente, one of the leading hotel chains in Mexico has selected eRevMax to manage its online distribution through dynamic channel management and price intelligence. 9 properties of the group have been using RateTiger Channel Manager and Shopper to manage and monitor rates and availability across multiple online sales channels from a single platform.

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Your Local Hotel Is Trying to Impress Guests With a New Amenity: You | nytimes.comEven though he lives nearby, Edilson Cremonese is a regular at the Westin Fort Lauderdale Beach Resort. But he never sleeps there. Every Thursday evening after work, he joins a group formed by the hotel and a local running store for a 5K workout, followed by a post-run happy hour. It's part of a national running concierge program created by Westin, which is finding, as many hotel chains are, that a local clientele can help even out the ups and downs of the lodging business. And locals can even help out-of- towners feel more at home.

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Nor1 and Movenpick Hotels and Resorts Announce an Expanded Worldwide Partnership to Increase Upsell Revenue and Enhance Guest Satisfaction using Nor1's eStandby Product

Nor1 and Movenpick Hotels & Resorts today announced a deeper commitment to deploy Nor1's eStandby Upgrade product across the entire Movenpick portfolio. Movenpick and Nor1 have long partnered to assist many properties in merchandising their premium room types by offering guests relevant and timely upsell offers. This partnership will now encompass all Movenpick hotels and resorts around the globe.

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Unique Vacations, Inc., Worldwide Representative of Sandals Resorts, Partners with Duetto for its Revenue Strategy Solutions

Duetto, the market leader in hotel profit optimization technology, announced an agreement to implement its Revenue Strategy solutions at Unique Vacations Inc. (UVI), an affiliate of the worldwide representative for Sandals Resorts, Beaches Resorts and Grand Pineapple Beach Resorts, bringing new insights on pricing and demand to its the award- winning resorts throughout the Caribbean.

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Dominant online platforms gaining market share in travel trade, no signs of increased competition between online travel agents unveils European hotel distribution study

HOTREC, the European trade association of hotels, restaurants and cafes, unveils the results of its second hotel distribution study, based on responses from over 2000 hoteliers. The results show an increasing dependency of hotels on Online Travel Agents (OTAs), as nearly one out of four overnights was generated through this channel in 2015. With regard to the OTA market, it is clear that 3 big OTAs are dominating with a common market share of 92%. The most dominant player is the Priceline Group (Booking.com) with a share of over 60%. Over the last few months, hotels have not experienced increased competition between OTAs, which was one of the expectations linked to the introduction of the so called 'narrow parity clauses'. The vast majority of them reported not having experienced any decrease of commission rates to the OTAs.

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HSMAI Washington DC Chapter to Host State of the Industry Event

The Hospitality Sales and Marketing Association International's Washington, D.C., chapter will host its annual State of the Industry event for area hospitality industry professionals Aug. 18 beginning at 4 p.m. at the Renaissance Washington, DC Downtown Hotel.

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Hotelient seeking to disrupt the internet booking engine market

From 2000 per month in `booking engine fees to zero in less than five years while increasing direct bookings. Yes, we know of one small 10 room boutique hotel in central London that was paying an average monthly fee of around 2000 per month to its booking engine provider. Today, Hotelient can service that need without charging commissions or a monthly subscription.

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Infographic: Brazil Hotel Industry Snapshot

eRevMax, the leading travel technology provider to the hospitality industry has released an infographic shedding key insights of the hotel industry in Brazil. The Infographic titled Brazil Hotel Industry Snapshot highlights that nearly half- million foreign tourists are expected to visit Brazil during Rio 2016 Olympics and the country is set to welcome a total of 7 million international tourists by the end of this year.

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winwinbooking partners with eRevMax to provide hoteliers with seamless connectivity

winwinbooking is pleased to announce its partnership with the leading hotel technology provider eRevMax, thereby offering seamless 2-way connection between the RateTiger channel manager and its social booking site winwinbooking, available for travellers to book through the mobile app.

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Hotels Up ''Member'' Discounts to Battle Travel Websites | nasdaq.com

Hilton and Marriott have started offering exclusive discounts as high as 25% this year to members of their loyalty programs. Expedia has responded by penalizing hotels that publicize loyalty discounts by pushing those chains' search results lower on its own website. Although the hotels advertise the \"member rates\" or \"exclusive discounts\" broadly, they are technically only available to the millions who have signed up for their loyalty programs, which means the hotel brands don't have to provide the same discounts to online travel sites.

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Recharge, used to book hotel rooms by the minute, raises $2.3 million | techcrunch.com

Recharge, a year-old, San Francisco-based company whose app enables users to book a stay in a hotel for just 67 cents a minute, or $40 an hour, has closed on $2.3 million in seed funding. Binary Capital led the round, with participation from Floodgate, entrepreneur Rick Marini, Eniac VC, Expansion VC, entrepreneur- investor Scott Banister and early Google engineer Harry Cheung. We talked with the company in March and, at the time, it had already partnered with Hyatt and Starwood Properties in San Francisco, where a Recharge user can stay as long as he or she likes and the hotel will clean the room afterward.

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SnapShot Slides into HITEC & US Market Safely | By Liliana Dumitru-Steffens

At the end of last month SnapShot Analytics opened the doors for all hotels to use its new analytics platform. Just in time for HITEC 2016 in New Orleans, the release was also timed to coincide with a test market in North America. HospitalityNet caught up with SnapShot CEO Stefan Tweraser, and co-founder and COO David Turnbull were at HITEC to promote new business. Here is a rundown of the Berlin startup's takeaways from the conference, and what's ahead business wise.

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Portuguese Hotel Chain selects eRevMax for improving online revenue

Leading Portuguese hotel chain Continental Hotels has selected eRevMax distribution solutions to manage online sales more efficiently. 6 properties of the group are using RateTiger for updating rates and availabilities across OTAs and accessing high quality rate data to take better pricing decisions and translate key market insights into positive business outcomes.

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Internet Moguls launches version 3.0 of Revenue Management Solutions

Internet Moguls launches version 3.0 of Revenue Management Solutions Asias' most trusted hotel marketing agency Internet Moguls, today, unleashed their Revenue Management version 3.0 for 8 countries that they serve. Chief Mogul and Author of various white papers and studies on the subject, Avi Arya, said that \"I think we've hit the sweet spot in this new version of our solution for small and mid-sized hotels, the right mix of revenue management tools and backed by 24 hour trained revenue management experts coupled with an army of digital marketing experts with an award winning creative team , gives the hotel a No excuses solution; So plug into our network, a 7 day set up and the hotel owner and general manager is free to do what they do best and transfer the revenue promises made to the CFO to an able team of professionals and systems , with a track record of delivering over 20 million in revenues for over 550 hotels across the globe. I am the son of a small hotel owner and I understand their problems and the Moguls Revenue and Digital Solutions are made for small and mid-sized hotels who struggle to find honest partners that have a time tested infrastructure of people + systems . We're very excited because before this press release went out we got a few \"it's working Avijit , why the hell didn't you launch this earlier \" mails from clients. I would love to talk to hotels who think we understand their problems and can help them , email me at avijit@internetmoguls.com and here is a video https://www.youtube.com/watch?v=mzZ9NdnX8nw that we made for you look forward to hearing from you.\"

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Booking.com Releases Duo of Data-Driven Partner Products

Today Booking.com, the global leader in connecting travellers with the widest choice of incredible places to stay, announced that it is rolling out two free, on-demand, data-driven products to its more than 960,000 accommodation partners worldwide. Together, Booking.com Analytics and the Opportunity Centre empower property owners to grow their businesses with bespoke, actionable data and advice that is delivered in real time, powered by a customisable dashboard of industry-leading data. The two products are now available globally as just one of the standard perks of partnership with Booking.com.

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June

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Duetto to Provide Revenue Strategy Solutions for River Spirit Casino

Duetto, the market leader in hotel and casino profit optimization technology, announced today that it will provide Revenue Strategy solutions for the gaming property and the new 27-story hotel under construction at River Spirit Casino Resort in Tulsa, Okla. Duetto's GameChanger application will enable River Spirit to manage pricing and demand for the 483 rooms and suites being added to the property, making it the largest casino resort in Tulsa.

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HOSPA Calendar of forthcoming July 2016 Events open to members and non-members alike

Wednesday, 6 July 2016: Content Marketing Seminar: Learn from the experts (organised by the Hotel Marketing Association (HMA), now part

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Wyndham New Yorker Hotel recommends eRevMax for optimizing distribution

The Wyndham New Yorker Hotel, one of the iconic hotels in New York City has recommended eRevMax distribution solutions for optimizing online sales. The property, which has been using RTConnect to streamline online distribution, has seen a substantial improvement in efficiencies resulting in minimizing overbookings and reducing workloads.

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LeisureLink Releases New Guide to Help Vacation Rental Property Management Companies Make More Money

In their continuing effort to give Property Management Companies (PMCs) the tools they need to successfully market their vacation rentals online, LeisureLink has published a free guide titled \"Make More Money: Turning Your Property Management Company into a Revenue Generating Machine\". LeisureLink has been the global leader in innovative vacation rental technology and distribution since 2007 and has delivered over $1 billion in bookings to its clients.

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Duetto to Provide Revenue Strategy Solutions for Posadas

Duetto, the market leader in hotel profit optimization technology, announced today that it will implement its Revenue Strategy solutions for Posadas, bringing new insights on pricing and demand to more than 145 hotels encompassing approximately 23,500 rooms in Mexico. Posadas is Mexico's largest hotel chain and is known for superior locations and guest experience, high-quality facilities, and outstanding guest technology.

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Magnuson Hotels Sees 21% Hotwire Revenue Increase

Magnuson Hotels, the world's largest independent hotel group, announced today a 21% year-on-year revenue increase with the leading travel discount website, Hotwire. Reports show this revenue increase is 39% higher than the nearest competing brand. This revenue growth is driven by a marked jump in ADR, showing a year-on-year increase of 14%. Magnuson Hotels are working with their dedicated Online Revenue Management team to implement further revenue growth strategies, to continue maximizing their performance across all booking channels.

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Acentic Introduce 4 New Ways To Monetise Hotel Smart Tv Screens At Hitec 2016

Creating new sources of revenue in the hospitality industry is everybody's goal and like most things in life, it is best done in partnership. Technology is at the heart of this new revolution which brings together your hotel, your guest, your hotel services, local facilities and international brand names.

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eRevMax strengthens its South American sales force

Leading hotel technology solutions provider, eRevMax, has strengthened its sales team in South America with the appointment of Alex Moura as the Regional Sales Director. Alex, who has earlier served the company as a Sales Manager in Brazil, has returned to lead eRevMax's overall sales strategy in the region. He will focus on reaching out to potential new customers as well as technology partners and strengthen ties with existing client base while expanding the company's footprint in South America and Portugal.

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Guestline boosts revenue for Classic British Hotel Members

Guestline, market leaders in hospitality technology solutions, are seeing fantastic results from a range of Classic British Hotels that are using their Rezlynx property management systems to drive their bookings and hotel operations.

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SiteMinder launches Prophet', real-time hotel pricing intelligence for the modern age

SiteMinder, the global hotel industry's leading cloud platform, today launches 'Prophet', a real-time market intelligence solution that takes the guesswork out of pricing hotel rooms and brings hotel software to the modern age. Prophet is being unveiled at HITEC and forms the latest addition to SiteMinder's award-winning suite of smart and simple technology for hoteliers who are looking to attract, reach and convert guests globally online.

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hospitalityPulse to Debut Integrated Product Suite for Mobile Check In and Room Assignment at HITEC

New Orleans -- hospitalityPulse Inc., the technology leader in automated room assignment solutions, will be presenting its fully integrated suite of products at HITEC designed to significantly enhance a hotel's traditional and mobile check in processes. In addition to the company's popular roomPulse and PulseLink room assignment solutions, hospitalityPulse will unveil new tools in Booth 1713 that will transform traditional transactions into guest interactions by enabling front-desk agents to focus more closely on their guests.

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Aptech Computer Systems Launches Mobile Targetvue for Company Performance Access at HITEC

Aptech Computer Systems will launch the newest version of its Targetvue Budgeting and Forecasting system at HITEC 2016, booth 719 in New Orleans. The latest Targetvue version provides an intuitive look and feel for the enterprise budget and forecast system. Aptech will also demonstrate its PVNG enterprise back office system with graphical user interface that simplifies hotel accounting. Aptech is the leading provider of hotel management software for business intelligence, budgeting, and enterprise financial accounting. More than 4,500 properties and hotel corporations standardize their financial accounting and decision making on Aptech hotel management software solutions. Click here for more on Aptech's products and services.

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Track Front Office Upselling with Datavision

Datavision enhanced the current Business Intellgence system with tracking Front Office upsell and incremental revenue opportunities from the PMS. The Managers can also forecast opportunities and publish success stories, assisting them in the consistent and daily drive for upselling.

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US online hotel room rates edge up 1.5% from a year ago this May

Hotel room rates in the top-25 most popular U.S. destinations are averaging $216.25 this May, up from $213.85 in April, according to trivago hotel price indices (tHPI) released today. The U.S. online average daily rate (oADR), the industry's best analytic for competitive pricing, currently ranges among the top-25 destinations from a high of $380 to a low of $123 this May. Based on industry surveys, eforecasting.com estimates that in 2016 about 65% of all reservations are made online via brand websites and travel agent merchant websites, compared with only one-fourth eight years ago.

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IDeaS launches Ideal Pricing for Hoteliers

MINNEAPOLIS IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, today announced its new Ideal Pricing feature collection. Using advanced SAS analytics, the new Ideal Pricing functionality provides hoteliers more choice, flexibility and control to select the pricing methodology that fits their business and maximizes revenue strategy.

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CyberGhost VPN launches the Safe WiFi Channel Program generating risk free revenue for the Hospitality Industry

CyberGhost VPN, creator of most advanced privacy and security solutions, is announcing the first online security program for the Hospitality Industry. The program is aimed to encourage partnerships and business development bringing the traditional brick & mortar methods together with cutting edge technology.

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MiWell Nordic endorses RateTiger for online distribution

Stockholm based MiWell Nordic recommends eRevMax for hotel online distribution and channel management. Ten hotel clients of the management consultancy firm, using RateTiger Suite and LIVE OS solutions, have improved their online revenues significantly in the last one year.

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Eat, drink & explore: Experience New Orleans with SiteMinder at HITEC

Located on the Mississippi River in Louisiana, New Orleans is world-famous for its raucous all-night-long party vibe, great cuisine inspired by French, American and African cultures, and, of course, the renowned Deep South hospitality.

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Finding Datavision throughout HITEC in Exhibit Hall and Education Sessions

Welcome to HITEC, presented by HFTP, the largest tradeshow in the world that is dedicated to Hospitality Technology and where you will see the latest and greatest in technology while meeting some of the most brilliant individuals in the industry. Combine all of that with New Orleans and you have a busy fun filled week of learning and walking. Be sure to bring your walking shoes because on Tuesday, June 21st, the trade show floor will open with over 800 booths and 340 companies. How do you cover it all? Get the floor plan and map it out, what do you need and who do you need to see to get it?

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Family-Owned MHG Hotels Grows by Watching Its Numbers

MHG Hotels is a family business success story. The owner-operator started with one motel, and now operates 11 properties that include Wyndham, Marriott Courtyard and Springhill Suites, Holiday Inn and Choice brands. \"We were doing well small, but the time was right for the Patel family to grow with brands,\" said Gary Maass, director of operations for MHG Hotels LLC. \"We wanted a bigger view of the hotel industry and to expand our place in it. Hospitality is growing and we are growing with it.\"

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eRevMax completes 2-way XML integration with leading LATAM OTA Despegar

eRevMax has completed integration with Despegar, the biggest online travel agency in LATAM. Accommodation providers using eRevMax distribution solutions, RateTiger, RTConnect and LIVE OS platform, will now be able to make Availability, Rate and Inventory (ARI) updates to the channel in real-time. Despegar partner properties will also benefit from eRevMax's Reservation Delivery service, which facilitates automatic transfer of reservations booked at the channel directly to the hotel systems (CRS/PMS), thereby eliminating chances of missing reservations or overbookings.

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OTA's Undercutting Hotels - A billion dollar sinkhole

Did you realise that on average, the direct hotel price is undercut by an OTA one in four times? This level of undercutting is costing hotels over $1Bn a year in direct bookings. Check out our infographic below and the full report here for more. Check out our infographic below and the full report here for more.

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Revenue Leaders to be Honored at HSMAI Revenue Optimization Conference (ROC) Americas

Join more than 500 industry professionals at the HSMAI Revenue Optimization Conference (ROC) Americas June 22 in New Orleans and honor the winners of this year's revenue management awards during a special lunch program.

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In A Changing Vendor Landscape, Independents Value Maestro PMS Partnership, Stability, Longevity

The hospitality industry's tech vendor landscape is changing rapidly. For many operators, particularly independents, this can bring challenges. Vendor transition often means working with an unfamiliar support team, entering into a new software license agreement, and in some cases implementing a new hotel management system at contract renewal. None of this benefits a hotel or its guests. A property management system is an integral part of hotel management operations. Vendor stability is essential.

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May

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Hilton Sees Gains from Direct Booking | businesstravelnews.com

Three months after launching a campaign intended to get guests to book direct with the promise of lower room rates and free Wi-Fi, Hilton Worldwide reported growth in bookings through Hilton.com and its mobile app. \"We have global scale in a business where scale matters and are using it to drive a more direct relationship with all of our customers,\" CEO Christopher Nassetta said during the company's quarterly earnings call on Wednesday. \"The business we received through web direct is higher than it's ever been and is growing faster than ever, thanks to increasing share shift. The share of web direct channels in our distribution mix is growing five times that of the [online travel agency] share of growth in the quarter.\"

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Bookings at Trump Hotels Plummet | priceonomics.com

Donald Trump has garnered a lot of attention as a Republican presidential candidate. But how has this attention impacted his business interests? Are sales up or down? The Trump brand is associated with a variety of hotels, apartments, and products. On one hand, a growing number of political supporters could boost sales of Trump products; on the other, a growing number of political detractors could lead people to avoid his brand. So which of these two forces is stronger?

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STR: U.S. summer forecast calls for record hotel demand, low room rate growth

The U.S. hotel industry is projected to experience record-breaking room demand but low room rate growth during June through August 2016, according to summer forecast figures from STR.The number of rooms sold during the summer months will increase year over year by roughly 2.1%. That growth will follow the current trend of record- breaking demand performance in the U.S.However, a healthy supply pipeline that will likely lead to a 1.7% increase in the number of rooms available is expected to keep occupancy growth muted at 0.4%.Additionally, hoteliers are not expected to increase prices at the same level as 2015. \"Average-daily-rate growth, while still positive, is certainly not as strong as we first expected,\" said Jan Freitag, STR's senior VP for lodging insights. \"The ADR forecast for the summer currently stands at around +4%. We expect that muted macroeconomic growth will have a small, positive impact on employment and corporate profit numbers. With that growth should be the desire for the American public to travel and for managers to send their people on the road.\"Freitag also noted that revenue-per- available-room growth was moderate in August 2015 (+1.8%), thus creating the opportunity for August 2016 to be comparatively stronger. Overall, STR projects RevPAR to grow roughly 4.4% this summer.STR's revised 2016/2017 U.S. Forecast will be released on 6 June at the NYU International Hospitality Industry Investment Conference.

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HSMAI Names Revenue Management Professionals of the Year, Vanguard Award Honoree for 2016

The Hospitality Sales and Marketing Association International (HSMAI) is honored to name Christian Boerger, CRME, corporate director of revenue strategy, Pacific Hospitality Group, as its Corporate Revenue Management Professional of the Year and Emily Bowen, CRME, director of revenue, reservation and distribution, Penn State Hospitality Services, as its Single/Multi-unit Revenue Management Professional of the Year. These awards are co-presented by Rainmaker.

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UEFA Euro 2016: Hotel Prices, Alternative Accommodation & Travel Interest

With just over three weeks until the first match of the 2016 UEFA European Championship, hotel search website trivago.co.uk has analysed travel trends related to the event. Our data compares the average hotel price of each match day to the price during the same period last year, demonstrating increases of up to 471 per cent. In order to help travellers who have yet to book accommodation, we've put together a list of ten alternative towns all within two hours' drive of their respective stadium and with savings of up to 298 per cent. Finally, we've looked at travel interest to each match, highlighting the most interested nationalities, the most popular matches and even which country is most confident for the final.

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Small hotels to benefit from the free-to-use Hospitality Technology product Suite introduced by eZee

The rise in the adoption of hospitality technology has changed the hospitality industry in the last decade. Hotel management operations, booking management and overall guest management has been greatly influenced by the technological advancements. Sadly, the technology adoption hasn't percolated to hospitality businesses of all sizes. Software vendors' apathy to small hotels, resistance to technology adoption has put many small independent hotels at a business risk. Many small and mid-sized independent hotels do not realize that their survival in the industry will become more of a struggle, if they don't adopt technology soon.

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Kennedy Training Network Helps Bartell Hotels' Private Call Center Improve Direct Bookings

Like all hotel companies, Bartell Hotels was looking for ways to increase direct bookings as part of an overall strategy to reduce its distribution costs and to recapture market share from other channels such as OTA's. As the owner and operator of 8 fine hotels in the San Diego area, Bartell maintains its own centralized reservations call center to provide the personalized service and local area knowledge that today's callers are seeking.

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eRevMax wins big with NH Hotel Group China

NH Hotel Group China, the joint-venture company of NH Hotel Group and HNA Hospitality Group, has selected eRevMax to provide channel management and business intelligence solutions for its managed properties. The properties will be using RateTiger Shopper & Channel Manager to monitor and manage rates and availability across multiple online sales channels from a single platform. The group has also subscribed to Managed Rate Services to receive competitive price intelligence reports for better rate management.

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Flip.to sparks huge reach and return for SoHo's Hotel Hugo

Hotel Hugo, an independent, luxury hotel in New York City's historic SoHo neighborhood, has tapped Flip.to to reach a massive network of global travelers perfect for their hotel. Since going live on the platform in January of 2015, the property has reached a warm audience of over 75,000 worldwide, and the advocacy platform has become a pivotal strategy in the hotel's operations.

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Duetto Promotes Nelson Veiga to Executive Vice President of Operations, Builds Out Senior Management Team

Duetto, the market leader in hotel and casino profit optimization technology, announced that it promoted Nelson Veiga to Executive Vice President of Operations. With more than 20 years of senior management experience in operations for numerous high-growth software companies, Veiga is perfectly positioned to lead Duetto into its next phase of growth. He'll direct the company's growing Customer Success, Product and Creative teams out of Las Vegas.

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eRevMax completes integration with Fastpayhotels

Leading hotel connectivity solutions provider eRevMax has completed 2-way XML integration with Fastpayhotels, a recently launched B2B hotel distribution platform. Accommodation providers, using eRevMax distribution solutions RTConnect, RateTiger and LIVE OS can now make real-time rate and availability updates and receive automatic transfer of bookings received in the channel.

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April

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Hilton Sees Gains From Direct Booking | businesstravelnews.com

Three months after launching a campaign intended to get guests to book direct with the promise of lower room rates and free Wi-Fi, Hilton Worldwide reported growth in bookings through Hilton.com and its mobile app. \"We have global scale in a business where scale matters and are using it to drive a more direct relationship with all of our customers,\" CEO Christopher Nassetta said during the company's quarterly earnings call on Wednesday. \"The business we received through web direct is higher than it's ever been and is growing faster than ever, thanks to increasing share shift. The share of web direct channels in our distribution mix is growing five times that of the [online travel agency] share of growth in the quarter.\"

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Guestline unveil new Revenue Management Services

Guestline are delighted to launch a range of revenue consultancy services to customers who will learn more about the core components of revenue management and how to apply these operationally on-site.

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Hilton Worldwide, today announced a partnership with Hotelschool The Hague Hospitality Consultancy and Lobster Ink to develop mobile enabled learning.

Hilton Worldwide, today announced a partnership with Hotelschool The Hague Hospitality Consultancy and Lobster Ink to develop mobile enabled learning.

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Cornell Finds Revinate Delivers Impressive TripAdvisor Results, Increased Occupancy, and Further Revenue Potential

A recent study conducted by Chris Anderson, an associate professor at the Cornell School of Hotel Administration, found that hotels using Revinate Surveys experienced outstanding performance gains. The study consisted of data from 80 hotels across five global hotel brands, with properties in the U.S., Europe, and Asia Pacific. The hotel brands were Danubius Hotels, GCH Hotel Group, IDM Hospitality, Landmark Hotels Group (Makena Beach Resort), and TFE Hotels.

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eRevMax boosts hotel online revenue, generates USD 1.9 billion in 2015

eRevMax, the leading hotel technology provider, announced today that it witnessed around 11% growth in hotel booking revenue generated in 2015. Hoteliers continue to attract increased online bookings thereby generating over USD 1.9 billion in booking revenue through eRevMax platforms.

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Duetto Opens Office in Dubai, Names Hisham Diab Director of Sales for the Middle East and Africa

Duetto, the market leader in hotel and casino profit optimization technology, announced that it has opened a new office in Dubai and appointed Hisham Diab as Director of Sales for the Middle East and Africa. The move comes as Duetto continues to expand worldwide the company now has offices in the Americas, Europe and Asia, as well as the Middle East, and has hotel partners in more than 50 countries.

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Omni Hotels & Resorts Renews Partnership with Knowland

Omni Hotels & Resorts has extended its partnership with Knowland to provide lead generation and market intelligence services to over 25of its properties through 2016. Omni Hotels & Resorts is a luxury hotel brand with 60 hotels and resorts across North America, with properties located in leading business gateways and leisure destinations. The brand became a preferred partner of Knowland in September 2015. Before then, it had already selected Knowland's meeting search tool, Insight, to enable each of its hotels to find the group business that would meet its unique needs.

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Industry visionary Vikram Singh joins The Rainmaker Group as VP, hotel demand generation

A global thought leader in the hospitality and travel industry, Vikram Singh is the new VP, hotel demand generation for The Rainmaker Group. In his new position, he is responsible for the formulation and execution of Rainmaker's demand generation strategy for the hospitality industry.

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Duetto Expands its Managed Services Team

Duetto, the market leader in hotel and casino profit optimization technology, announced that it has appointed three professionals to expand its Managed Services team: Michael Klein Director of Managed Services, New York. Daniel Lofton Associate Direct of Casino Services, Houston. Gabriela Guevara Senior Manager of Managed Services, New York. The moves were spurred by the accelerated worldwide growth in the company's Managed Services portfolio: Dozens of leading hotels and casinos in major markets like New York, San Francisco, Miami and Las Vegas have partnered with Duetto to elevate their Revenue Strategy.

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Adrift Hotel and Spa reaches over half a million through captivating guest stories captured with Flip.to

Adrift Hotel and Spa, an eclectic boutique hotel in the heart of Long Beach, Washington, has tapped the Flip.to advocacy platform to attract an enormous new audience of travelers, while enhancing their brand with compelling, authentic guest stories.

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SnapShot GmbH to Lead a Course on Hotel Revenue Management with The University of Surrey

Among the core activities of SnapShot GmbH, educational programs play an important role for fostering industry growth. A new short course on hotel revenue management the company planned for May 11th to 12th, 2016, at the University of Surrey in Guildford, UK, will generate a better understanding of strategic decision making in a hotel environment and the impact on business performance. Professor Graham Miller, who is head of the university's School of Hospitality and Tourism Management School, had this to say about the new courses:

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eRevMax partners with TripAdvisor to power instant booking' for hotels

eRevMax, the leading travel technology company, has successfully completed integration with TripAdvisor, the world's largest travel site. It will now offer TripAdvisor's instant booking feature to its hotel partners, thereby facilitating direct booking opportunities.

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The Surprising Psychology of Hotel Reservations | huffingtonpost.com

Yesterday I booked a hotel online with my hotel reservation website of choice, typed in my destination and dates and I'm automatically thrown into a state of panic. My eyes are instantly drawn to a box of text at the top of the page that tells me my destination is 55 per cent reserved. As I scroll down the list of available hotels, I see each one has it's own warning in red text informing me that my preferred hotel has been booked ten times that day and is in high demand.

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Datavision Announces Business Intelligence Customer Conference in May

Datavision announces a customer conference being held May 4-6th, at Margaritaville Hollywood Spa and Beach Resort, Ft Lauderdale. A variety of interactive sessions will be held over the 3 days; covering topics for a new Datavision user and sessions for experienced customers. Other sessions will focus on best practices for using Datavision in specific departments, for creating graphical reports and designing dashboards.

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Infor Delivers Enhanced Revenue Management Capabilities for Hospitality

Infor, a leading provider of beautiful business applications specialized by industry and built for the cloud, today announced the completion of a transformative upgrade to Infor EzRMS (version 20.x), marking a new era of forecasting and optimization that fortifies its hospitality domain expertise with cross-industry science. The upgrade is the first to reflect the collaboration between the Infor EzRMS science team and Infor Dynamic Science Labs, an internal think tank recently formed to infuse machine learning and big data analytics into all Infor applications. While Infor EzRMS modeling has always used advanced econometric methods to factor in both historical and current patterns, modeling is now based on an adaptive learning framework, gleaning even more granular observations from the data it is already collecting.

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Fornova Partners with Premier Inn, UK's Largest Hotel Brand, to Drive Direct Bookings, Manage Price Integrity, Optimize Marketing Spend

Fornova has partnered with Premier Inn to bring its Supernova platform to more than 700 hotels across the UK helping them use their marketing budgets more efficiently and effectively, increase marketing ROI, and lower the cost of customer acquisition in ways never achievable before. The Supernova platform is based on Fornova's unique patented visual web analysis technologies for scanning, extracting and aggregating information from websites.

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Xn protel Systems goes live at Corinthia Hotel Khartoum with PMS and EPoS

Corinthia is a collection of luxury hotels founded by the Pisani family of Malta in 1962. All Corinthia hotels feature extensive leisure and business traveller facilities and are renowned for their unique characters. The portfolio includes the 230 bedroom Corinthia Hotel Khartoum in Sudan, which recently installed the protel PMS and xnPOS EPoS systems supplied by Xn protel.

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Knowland Releases New Groups and Meetings Market Analytics Platform

Knowland today announced the global release of Insight Enterprise Market Analytics, a business intelligence platform that gives hotel sales organizations, sales operations teams, revenue management professionals, and hotel owner/asset managers deeper analytic data on market, brand, and portfolio performance within the meetings and group ecosphere.

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Maestro Analytics BI Turns Big Data into Big Benefits for Indie Hotel Operators

There is plenty of talk about the value of 'big data.' The truth is that big data is like a home improvement store. They both offer a huge amount of material, but it is worthless until you know how to put it to work. Maestro Analytics, fully integrated with the Maestro Property Management System (PMS), makes a wealth of guest and property performance data actionable for independent hotel operators.

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March

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eRevMax signs new partners and clients at #ITBBerlin2016

Leading hospitality technology solution provider eRevMax has witnessed a strong response from interested partners and customers in the recently concluded ITB Berlin. Multiple client meetings have resulted in signing new customer hotels for its flagship solutions, RateTiger and RTConnect, and adding new partners for the recently launched LIVE OS Partner Program.

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HOSPA secures Savoy Educational Trust grant for further development of the Association's hospitality Revenue Management courses

HOSPA the Hospitality Finance, Revenue Management, Marketing and IT Professionals Association is delighted to announce that it has successfully secured a 10,000 grant from the Savoy Educational Trust, to be matched by investment from HOSPA, to further the development of the Association's hospitality focused Revenue Management courses.

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HSMAI Region Europe active in Stockholm

Hospitality Sales and Marketing Association International (HSMAI) Region Europe is organizing a breakfast meeting and a CRME certification on 5th April as well as a Distribution & Marketing Strategy Conference on 10th November 2016 in Stockholm, Sweden.

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Anaheim Majestic Garden Hotel's reach eclipses 100,000 future travelers in just 6 months with Flip.to

The Majestic Garden Hotel, a castle-themed resort just steps from Disneyland Resort in Anaheim, California, reached over 100,000 future travelers in its first six months with Flip.to. The advocacy platform for hotels has bolstered existing marketing efforts, helping this rebranded, family hotel tell a rich story as they transitioned to an independent property.

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Riverside checks in with hotel software expert Guestline

The Riverside Company has entered a definitive agreement to invest in Guestline Limited (Guestline), a leading provider of mission critical software for the hospitality sector. The transaction is expected to close imminently. Guestline, based in Shrewsbury, UK, serves a broad customer base of independent hotels, hotel chains, pub companies and serviced apartments; delivering proprietary hospitality software solutions via the cloud. Guestline's services essentially pay for themselves by increasing occupancy, average room rate and yield. Guestline is a trusted partner for properties in 20 countries across four continents.

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Addressing the Whole Guest Experience: A Multi-Channel Strategy to Driving Direct Bookings

We have been hearing a lot of buzz, and frankly, confusion, about the role of Google in the booking decision process. While Google is one important touchpoint, the guest journey is much more complex, involving a wide range of channels and key decision points. In order to address the needs of your potential guests as they make travel decisions, it's important to have a holistic view of the guest experience at each stage, across all channels.

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Hotels embrace creativity to generate extra revenues | hotelnewsnowHotel operators are finding new ways to generate additional revenues. Some sell fitness club memberships; others provide short-term meeting room, guestroom and parking rentals. Hotels typically generate revenues from a limited pool of sources: guestrooms, food and beverage, banquets and catering and gift shops are the most common. Today, some hotel operators have uncovered new avenues of revenue generation, including fitness club memberships, short-term guestroom and meeting room rentals and parking space rentals to non-guests. Some resorts with golf courses and tennis courts sell memberships to local residents to increase usage of the facilities, but now a few transient hotels with large and well-equipped fitness facilities are able to market their services to local residents.

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Fastbooking And TrustYou Partner To Help Hoteliers Influence Traveller Choice And Bookings

FASTBOOKING has signed a Partnership with German based company TrustYou, that will help the FASTBOOKING community of independent hoteliers to improve their e-reputation and reinforce their online visibility and their direct distribution.

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Hotels poised to better attract, reach and convert guests as SiteMinder localises global technology

As ITB Berlin 2016 takes full swing, the hotel industry's leading cloud platform, SiteMinder, today announces it has launched its product extranets in multiple languages for hoteliers as part of its continued commitment to helping them attract, reach and convert global guests.

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LodgIQ Debuts Revolutionary Revenue Optimization Platform At ITB Berlin

LodgIQ, which is firmly committed to bringing the discipline of revenue optimization into the 21st century, today announced the formal launch of its LodgIQ RM and LodgIQ Mobile RM platforms for the hospitality industry. The company has already secured $5 million in seed funding and recently announced the signing of its launch customer, Highgate Hotels. Developed by seasoned travel executives and Silicon Valley technologists with deep domain expertise, LodgIQ is re-imagining the revenue optimization category through various innovative and cutting-edge features.

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Webinar: How to Select a Hotel Revenue Management System

It's no wonder that hotels and resorts are coming to embrace the technology solutions that enable next-generation revenue management with unprecedented zeal. Yet, implementation of the right solution is only half the battle, and getting from here to there can be a daunting task for even the largest, most sophisticated hoteliers.

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Duetto to Integrate TravelClick's Demand Hotel Business Intelligence Data into its Market-Leading Revenue Strategy Solution

TravelClick, a global provider of innovative cloud-based solutions that enable hotels to grow revenue, and Duetto, a market leader in hotel and casino profit optimization technology, have joined forces to integrate TravelClick's Demand360 data into Duetto's GameChanger revenue strategy application to make Open Pricing an even more powerful tool in today's complex distribution landscape. Hoteliers can further leverage Duetto's core functionality that enables hoteliers to independently yield all segments, channels, offers and room types in real time with TravelClick's unique insights into future demand by segment and channel.

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Hoteliers, the party is over; act now | hotelnewsnow.com

The industry still refuses to pay attention to the numbers that matter: net operating income. RevPAR is meaningless unless it flows to the bottom line, and that is not so likely now. The black swans have landed and the party is over. U.S. hotels' revenue per available room in January grew 2.4%, according to STR data. Results for the week ending 13 February saw RevPAR up 0.2%* and occupancy down 3%.

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EyeforTravel: Booking.com, Starwood Hotels, Google, Roomorama, Skyscanner, Tencent, TripAdvisor and more come together in Singapore

Travel brands are being made to work harder with the shifting use of mobile, social media, sharing economies and the gradual move from offline to online across Asia. They need to plan new strategies, develop new teams and refocus their budgets while trying to maximise ROI and build new revenue streams

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Snapshot Reveals Its Flagship Analytics Product At ITB

SnapShot Hotel Analytics announced signups for demo access for hotel management teams of its Beta product at ITB Berlin. ITB Berlin 2016, the global travel's industry leading trade show, will take place from Wednesday to Sunday, 9 to 13 March, at Messe Berlin.

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Analytics Trends 2016 - The next evolution | Deloitte reportA look at the evolution of analytics and its revolutionary potential to transform ordinary businesses, power new business models, enable innovation, and deliver greater value. Take a look below at our 2016 Analytics Trends.

February

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How Your Hotel Website Can Make a Difference Between Lost Conversions and Loyal Customers. | 4hoteliers.com

The saying goes, 'You never get a second chance to make a first impression', how bad would it be for a potential customer's first impression of your hotel's brand and value to be tarnished by an unresponsive, frustrating attempt at shopping for the perfect room from a tablet or mobile device?

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TRACK Hospitality Software Launches Brittain Resorts & Hotels 80 Agent Call Center with TRACK Pulse

Minneapolis, MN February 5, 2016 TRACK Hospitality Software (TRACK) announced today that their Cloud based Call Center Software, CRM, and Lead Management product TRACK Pulse has been launched for Brittain Resorts & Hotels, one of the largest independent onsite property management companies in North America. With 13 Beachfront Condo Hotels and Resorts, Brittain Resorts & Hotels deploys over 80 dedicated call agents to field as many as 5,000 calls per day.

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Next-generation revenue optimization platform, LODGIQ RM selected by Highgate for portfolio-wide implementation

LodgIQ, a New York based start-up, today announced an agreement with Highgate to implement its revolutionary revenue optimization platform, LodgIQ RM across Highgate's portfolio of 100 hotels and ~27,000 rooms in key gateway markets worldwide. The implementation will commence in March with Highgate's Manhattan properties. Highgate's many distinctions include its status as the largest manager of hotel rooms in Manhattan, operating 10 percent of the total inventory.

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Petersham Hotel and Elvetham Hotel drive revenue with Guestlines property management system Rezlynx

The latest hotels to join the Guestline portfolio are The Petersham Hotel in Richmond, London, a privately owned four- star hotel, and The Elvetham hotel in Hampshire, a tranquil, privately owned estate, set in 35 acres of beautiful gardens and grounds.

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AETHOS Consulting Group Report Reveals Poor Support in One HR Area Will Domino Affect Strategies, Efficiencies and ROI of HR Function

In a recent survey of 68 senior human resources professionals in the hotel, restaurant, gaming and travel industries, AETHOS Consulting Group's Andrew Hazelton and Thomas Mielke discovered good news as well as concerning trends that HR and senior leadership should address when tackling goals in 2016. The root of the issue: poor support in one HR duty can launch a negative domino effect impacting overall strategy.

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SiteMinder wins with Choctaw Casinos

The hotel industry's leading cloud platform, SiteMinder, has today secured a deal with Choctaw Casinos' lodging properties in Oklahoma, USA, to provide broadened distribution of the three properties' almost-1000 rooms online. The deal follows the recent multi million-dollar expansion of Choctaw Casino Resort in Durant and the group's plans for further growth.

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Regatta Travel Solutions Selected to Power Booking Engine on DiscoverLynchburg.org

Regatta Travel Solutions announced today that the Lynchburg Regional Convention & Visitors Bureau has selected Regatta Travel Solutions to power the booking engine on their official destination website, DiscoverLynchburg.org. Regatta will allow visitors to the destination website to book hotels, attractions and packages on the destination's official website.

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RezNext's New Intelligent Distribution Platform Helps Golden Tulip Hotels Drive 34% of Their Online Bookings from OTAs

RezNext Global Solutions, the world's only true real-time distribution technology company has announced the market launch of its enhanced version of the Intelligent Distribution Platform. The latest release of ReX from RezNext is powered by speed to support a dynamic distribution model. It offers the fastest response time in the industry to help hoteliers maintain their competitive position and establish their brand as market leader.

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HotelREZ & Best Loved Hotels enter into partnership

Two of the UK's leading travel organisations working with independent hotels, have today announced a new partnership. The collaboration between hotel representation company HotelREZ and Best Loved Hotels, will focus on helping independent properties grow their share of hotel reservations.

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Profiles in Vacation Rental Success; LeisureLink Drives 566% Increase in OTA Bookings and a 621% Increase in Online Revenue for Rostrevor Hotel Barbados

The award-winning Rostrevor Hotel is one of the most popular self-catering hotels in Barbados. A favorite on TripAdvisor, the family-owned, independent 79 room property, stays competitive in Christ Church, Barbados by running a lean operation managed by third-generation Robyn Gollop-Knight. When Gollop-Knight found herself managing OTA contracts while the hotel's one Reservations Supervisor managed all the OTA extranets, it became apparent that the distribution process was taking precious energy away from other essential needs.

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Pearl River Resort Selects Duetto's GameChanger Solution

Duetto, the market leader in hotel and casino profit optimization technology, announced that Pearl River Resort has selected its GameChanger Revenue Strategy Solution to bring new price optimization capabilities to the 1,220 room integrated resort in Choctaw, Mississippi.

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LodgIQ unveils its next-generation revenue optimization platform for travel; secures $5 million in seed funding led by Highgate Ventures

LodgIQ, which is firmly committed to bringing the discipline of revenue optimization into the 21st century, today announced the official launch of the company and its platform. LodgIQ RM is a next-generation revenue optimization platform for the hospitality industry developed by seasoned travel executives and Silicon Valley technologists. The NYC start-up has secured $5 million in seed funding led by Highgate Ventures, a venture capital platform focused on early stage technology investments in the hospitality industry and Trilantic Capital Partners, a global private equity firm. LodgIQ has already made a significant investment in advanced machine learning platforms and data science.

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[INFOGRAPHIC] Booking Patterns for Independent Hotels: Who, How and When

Net Affinity's booking engine processes and analyses tons of bookings every day. Looking at that data, we realized we're sitting on a whole lot of data on booking patterns. The pile of gold beneath the mountain of numbers. So, we decided to do a little digging to see if we found something shiny.

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Financial experts analyze hotel consolidation | hotelnewsnow.com

Experts on the 2016 Americas Lodging Investment Summit IREFAC panel say distribution challenges will continue to drive brand consolidation for hotels.Consolidation continues to be the hot-button topic for discussion within the hotel industry.

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Premium Rate Shopper for Hotels now by AxisRooms - Competing with Love

For success in hospitality industry revenue management techniques and strategies are extremely important. How to lead my business more effectively? Where to find time to track pricing of competitors to provide my company growth? may be your questions. Wouldn`t be great to have a unique view on pricing transparency for your hotel's competitors with minimum extra work needed?

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eRevMax completes 2-way integration with HotelsByDay

Travel technology major eRevMax has completed 2-way XML integration with HotelsByDay, a web & mobile app based channel, offering day-time hotel rentals. The mobile travel application is the latest addition to the eRevMax Channel Ecosystem that connects hotels to over 150 global distribution channels.

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Magnuson hotels celebrates 13th birthday with 29% revenue rise

Magnuson Hotels, America's fastest growing hotel brand, is celebrating its 13th birthday today as well as a 29% same-store increase for January 2016 over 2015. Driving the performance increase are continued lower US gas prices and increased consumer brand recognition. In Q3-4 2015, Magnuson rebranded its three brands and introduced its \"Follow the Star\" advertising campaign on a national basis.

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How Independent Hoteliers Grab Direct Bookings | hotelnewsnow.com

Independent hoteliers have myriad ways to attract and keep hotel guests booking direct. Here are a few. With changes happening within the online-travel-agency space, such as consolidation, it's more important than ever for independent hoteliers to have a sound distribution strategy that focuses on direct bookings, sources said.

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January

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HSMAI Hosts Digital Marketing Strategy Conference

The Hospitality Sales & Marketing Association (HSMAI) presents the 2016 HSMAI Digital Marketing Strategy Conference on February 17, at the New York Marriott Marquis. The industry's premier digital marketing event convenes key stakeholders to address the most critical trends affecting digital marketing in hotels today. With powerful educational and networking opportunities, this is the can't-miss conference of the year for learning and engagement. HSMAI's 2016 Digital Marketing Strategy Conference is held the day after the HSMAI Adrian Awards Gala.

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Don't Just Manage Revenue, Create a Holistic Strategy. | 4hoteliers.com

In the decade when Marriott International was credited for adapting American Airlines' yield management practices for the hospitality industry, the Internet barely existed, Expedia was still a decade from launching, Mark Zuckerberg was just a baby and Google was 20 years from changing the world.

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Resolving the conflict between revenue management and CRM | ehotelier.comRevenue management focuses especially on short and long term profit maximization and is an essential tool for hotels to make profit. On the contrary, customer relationships management (CRM) focuses on a long term relationship with the customer in order to increase the profit no matter how much revenue is going to be generated.

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Is rate parity good or bad for the industry? | hotelnewsnow.com

Online travel agencies surged into power after 9/11. As they gained control and influence in the early 2000s, they began to offer lower rates than hotels. For example, a hotel might have a best available rate of $100 and give an OTA a 15% commission. The OTA then offers a $90 rate on its website to undercut the hotel and still makes a nice profit. The industry wised up quickly and began asking for rate parity where the OTAs were not allowed to undersell the hotels and vice versa.

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SiteMinder reveals top booking sites for hotels in 2015

SiteMinder, the global hotel industry's leading cloud platform, has revealed the top 10 hotel booking sites in 2015 within five of Europe and the Asia Pacific's renowned travel markets. The inaugural lists are based on the total gross booking revenue facilitated by today's largest online distribution platform, SiteMinder's Channel Manager, for the company's hotel customers located within the UK, Spain, Germany, Australia and Thailand.

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In 2016, Average Daily Rate Reluctantly Takes the Driver's Seat, says PwC US

An updated lodging forecast released today by PwC US expects revenue per available room (\"RevPAR\") growth in 2016 to continue, increasing by 5.5 percent, despite signs of potential economic concerns. Performance of the US lodging sector during the fourth quarter of 2015 was lackluster, with hotels struggling to meaningfully increase average daily rates (\"ADR\"), even as occupancy levels continued to increase, albeit at a slower pace.

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Tammy Farley, President of Rainmaker, is One of HSMAI's Top 25: Extraordinary Minds in Hospitality Sales, Marketing, Revenue Optimization

Eighteen years ago, Tammy Farley, president, co-founded The Rainmaker Group with company CEO Bruce Barfield. Today, she's an oft-acknowledged leader and visionary in revenue optimization. The most recent accolade comes from the prestigious Hotel Sales and Marketing Association International (HSMAI) which just released its list of 2015 Top 25: Extraordinary Minds in Hospitality Sales, Marketing, Revenue Optimization. Selected by a panel of senior industry executives, the individuals recognized by the award are those whose recent work demonstrates creativity and innovation, cutting edge sales or marketing campaigns, triumph in challenging situations; and sales efforts that resulted in dramatic gains. The group will be honored during the Adrian Awards Dinner Reception and Gala on Feb. 16, 2016 at the New York Marriott Marquis.

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eBooks: Hospitality Revenue Management and Hotel Property Management Systems

\"Hospitality Revenue Management is fueled by the rapid growth of big data processing, advanced analytics, demand forecasting and pricing optimization models and next-generation technology platforms.\"

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2015 Honorees Announced for The HSMAI Top 25: Extraordinary Minds in Hospitality Sales, Marketing, Revenue Optimization

The Hospitality Sales & Marketing Association International (HSMAI) has announced its 2015 honorees for The HSMAI Top 25: Extraordinary Minds in Hospitality Sales, Marketing, Revenue Optimization. Now in its 13th year, The HSMAI Top 25 honors leaders in sales, marketing, and revenue optimization of hospitality, travel and tourism organizations for their accomplishments in the preceding 18 months.

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Open For Business: How to Ensure an Independent Hotel Is Revenue Ready From Day One | 4hoteliers.com

Exclusive Feature: Based on the economic growth and investor confidence in recent years, the hotel sector in the Asia Pacific region is experiencing continuously high levels of construction: there are 2,393 hotels that total 556,637 rooms under contract in the Asia Pacific region.1

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Rainmaker Expands Asia-Pacific Reach with ONYX Hospitality Group Partnership

The Rainmaker Group continues to strengthen its Asia-Pacific presence: Leading international hospitality provider ONYX Hospitality Group switched to Rainmaker's competitive rate shopping tool, Revcaster, citing Revcaster's functionality, the incremental revenue it generates, and the Rainmaker team's responsiveness. Revcaster's compatibility with numerous regional channels also factored into ONYX's decision.

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5 Game-Changing Hotel Industry Trends To Tackle in 2016

NAVIS, a leader in innovative hospitality technology solutions, today announced five trends that are changing the face of the hotel industry and providing an eye-opening look at what lodging operators should be leveraging in 2016.

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eRevMax Completes 2-way Integration with Priceline.com for Seamless Connectivity

eRevMax, the leading hotel distribution and business intelligence service provider has completed 2-way XML integration with priceline.com, a leader in online and mobile travel, to offer faster connectivity to its hotel partners. The new upgraded integration will help accommodation providers connected to the channel using eRevMax's online distribution platforms - RateTiger , RTConnect and LIVE OS, to update inventory, availability and room rates in real-time. Priceline.com partner hotels will also benefit from eRevMax's Reservation Delivery Service, which facilitates automatic transfer of reservations booked at the channel directly into the hotel systems (CRS/PMS), thereby eliminating chances of missing reservations or overbookings.

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SnapShot Completes Tech Shift, Hires Former Googler as CEO

SnapShot GmbH announced that Dr. Stefan Tweraser, former director at Google, joined its management team as CEO. The board members and the current management team are delighted to welcome Stefan aboard.

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Duetto to Provide Revenue Strategy Solutions for NH Hotel Group

Duetto, the market leader in hotel profit optimization technology, announced today that it will implement its revenue strategy solutions for NH Hotel Group, bringing new insights on pricing and demand to close to 400 NH hotels encompassing approximately 60,000 rooms in Europe, the Americas and Africa. NH Hotel Group is one of the world's top 25 hotel chains, and is known for superior locations, facilities, guest service and guest technology.

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Statler Hotel Renews Collaboration with IDeaS and Adopts Latest Revenue Management System

IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, today announced a continued strategic collaboration with Statler Hotel to increase revenue performance across the property's 153 rooms with IDeaS G3 Revenue Management System (RMS).

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SiteMinder partners with Priceline.com to offer hotels an advanced way to distribute inventory online

The hotel industry's leading cloud platform, SiteMinder, today announced that it has partnered with priceline.com, a leader in online and mobile travel, to offer hotels an advanced way of distributing their inventory online. The partnership integrates priceline.com into SiteMinder's Channel Manager, providing hotels a new way to reach travelers making their hotel reservations through priceline.com's apps or mobile web.

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TSA Solutions Supports the Hotel Atlantic Kempinski Hamburg to Enhance its Upsell Revenue, Promote Guest Satisfaction and Motivate Front Office Teams

Continuing its worldwide expansion and accelerated growth in Central Europe, TSA Solutions has implemented its Front Desk Upselling program to support the Hotel Atlantic Kempinski in enhancing upselling revenues, identifying hidden guest needs to promote increased guest satisfaction, and motivate Front Desk associates.

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IDeaS Revenue Management Curriculum Now Free to Academic Institutions

IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, today announced a free online program for all academic institutions that uses learning materials and demo systems to help teach revenue management in the classroom.

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RezNext appoints Zubin Bilimoria as President, Revenue Management Service

RezNext, the world's true real-time enterprise distribution technology company and preferred profit management partner has announced the appointment of Zubin Bilimoria as President, Revenue Management Service. This appointment follows the company's decision to expand its consulting services to international geographies while also adding to the offerings in the revenue portfolio for customers globally.

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IDeaS secures an exclusive partnership with Rotana

IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services today announced an agreement with the award winning Rotana Hotel Management Corporation to become Rotana's exclusive revenue management system partner. This partnership will see IDeaS G3 Revenue Management System (RMS) implemented in the group's existing hotels and future openings.

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2015 IDeaS Cornell Revenue Management Scholarship Winners Announced

IDeaS Revenue Solutions, a leading provider of revenue management software solutions and advisory services, today announced the 2015 IDeaS Cornell Revenue Management Scholarship winners. Currently in its seventh year and offered in conjunction with The Cornell University School of Hotel Administration, the scholarship is designed to help increase professional development opportunities in the field of revenue management.

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Hotel: Revenue versus Sales

Revenue Segmentation divides reservation-sources into groups based on underlying actionable Key Performance Indicators (demand drivers) Marketing Segmentation divides customers into groups based on the underlying needs, purpose or characteristics driving their purchase decisions.

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2015

December

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Hotel Reservations Are Becoming More Complicated, and Costly to Cancel | NYtimes.com

The deal on the website of Hilton Hotels & Resorts seemed like a good one to Jeffrey Buszkiewicz: A 72-hour online sale after Thanksgiving showed a $129 room at a Hilton Garden Inn in Manhattan for Christmas night. Two subsequent nights cost more.

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New startup offers members half price hotel rooms--if you don't mind sleeping with strangers | foxnews.com

Winston Club, a members-only travel website set to launch in early 2016, will offer travelers the opportunity to book a room in Seattle, Las Vegas, Portland, San Francisco or Los Angeles for half the market price. There's just one catch: You will have to share the room with someone you've probably never met. The booking site will connect strangers looking to share the cost --and space--of a traditional hotel room. Winston Club founder Byron Shannon says he came up with the idea after having difficulty finding a cheap place to stay that he could trust was safe and clean while traveling.

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7 Ways You Can Stay Ahead In Hospitality

Silver Chefs recent Hospitality Trend report reveals that business confidence is high; however the traditional challenges unique to the hospitality industry (such as food spoilage) remain. As a result of these challenges, businesses are continuing to operate on thin profit margins. To overcome this, its important for business owners to capitalise on any insights and opportunities that will boost this margin and reduce wastage. Silver Chef highlights these missed opportunities in the key insights of the 2016 report, turning them into seven actionable tips for every hospitality business to take advantage of. (Insert infographic)If you wan t to read Silver Chefs full 2016 Hospitality Trend Report, you can download it here (https://www.silverchef.com.au/resources/hospitality-trend-report-1516).

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Westgate Resorts Break Marketing and Revenue Management Rules with nSight Predictive Consumer Analytics

NASHVILLE, TN (December 10, 2015) nSight, the leader in online consumer shopping intelligence for hotels and destinations, today announced the addition of the full Westgate Resort portfolio to their already impressive client roster. Westgate Resorts, one of the largest resort developers in the world and an innovator in revenue management, has selected nSight to drive market share and improve overall RevPAR for its resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona.

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PKF Hospitality Research Extends Record U.S. Occupancy Forecast Through 2017

U.S. hotel occupancy will remain at record levels through 2017 according to PKF Hospitality Research | CBRE Hotels (PKF-HR). In the recently released December 2015 edition of Hotel Horizons, PKF-HR forecasts that the growth in demand for lodging accommodations will exceed the change in supply during each of the next two years. The result will be a national occupancy rate of roughly 66 percent in both 2016 and 2017.

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Restel implements IDeaS in all hotels

IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, today announced Finland's most popular hotel and restaurant business, Restel, has implemented IDeaS RMS, a market leading revenue management system, across their entire estate. With this announcement, IDeaS technology is now employed in the three top hotel groups in Finland.

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[White Paper] The 2015 Smart Decision Guide to Hospitality Revenue Management

This comprehensive and unbiased eBook explores the specific features and functionality of next-generation Hospitality Revenue Management solutions. These include advanced capabilities around pricing management, data processing and technology integration. It also explores such areas as demand forecasting and price optimization. The research is based on data collected from 119 qualified survey respondents across different geographies, different types of lodging properties and different levels of the organization. The content was independently produced, providing for unbiased, fact-based information.

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Fourth Annual Revenue Strategy Summit (RSS) Slated for July 7, 2016 at the Renaissance Washington, D.C. Downtown Hotel

Hotel industry innovators and thought leaders will converge on Washington, D.C. on July 7, 2016 for the fourth annual Revenue Strategy Summit (RSS). The annual event examines the forces reshaping the hospitality industry and how marketing and technology can evolve to meet these new challenges. RSS 2016 will be held at the Renaissance Washington, D.C. Downtown Hotel.

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Duetto to Provide Revenue Strategy Solutions for Coast Hotels USA

Duetto, the market leader in hotel profit optimization technology, announced that it will implement its revenue strategy solutions for Coast Hotels USA, bringing new insights on pricing and demand to one of North America's fastest growing hotel brands. Duetto will launch its solutions in all of Coast's owned and managed hotels, encompassing more than 800 rooms, at Coast USA destinations including Oregon, Washington and Hawaii.

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2015 Holiday Booking Forecast

It's that time of year again! But data from previous holiday seasons show us booking trends aren't what they were 5 years ago. From the increase in family travel to the time of month when most bookings are taking place, there are many takeaways hotels can gather from understanding common guest behaviors during the busy seasons. One of the most surprising data points is the number of travelers who researched a lengthy stay from Christmas day through the new year, while less than half went through with the booking. This presents a huge opportunity for hotels to appeal to guests by creating relevant and impactful campaigns and content this holiday season.

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Give Hotel Staff, Guests the Gift of Better Communications in 2016 with HotelTap

The holiday season is right around the corner and with it comes expectations for a prosperous new year with heightened revenues and increased guest loyalty. Owners of limited-service hotels with 50+ rooms can enter 2016 knowing that they will operate stronger than ever before by equipping their staff with HotelTapa fun and affordable communications tool that streamlines messaging, improves guest service and loyalty, generates positive online reviews, and drives revenues to the bottom line.

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November

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Hotels gain ADR steam with spas | HotelNewsNow.com

Hoteliers who operate properties with spas say they see a positive impact in average daily rate and guest experience. While the question might be straightforward, the answer is hardly clear-cut: Does having a spa allow a hotel or resort to charge a higher average daily rate?

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Innovative Mellow Mood Hotels Deploys IDeaS Revenue Management System Across Portfolio

IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, today announced the Mellow Mood Hotels has established a central revenue management function, implementing IDeaS Revenue Management System (RMS) and IDeaS Pricing System (PS) into the different hotels across the Group.

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PortAventura Selects Duetto's GameChanger Solution

Duetto, the market leader in hotel and casino profit optimization technology, announced that PortAventura will implement its GameChanger solution, bringing new loyalty, forecasting and price optimization capabilities to five resort hotels outside Barcelona, including at the soon to be opened Ferrari Land theme park. Under the agreement, GameChanger will come to PortAventura's Hotel Gold River, Hotel Mansion de Lucy, Hotel PortAventura, Hotel Caribe and Hotel El Paso.

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New Lodging Industry Study Reveals Solid Growth In Job Creation, Economic Activity, Travel Revenue

The American Hotel & Lodging Association (AH&LA) today released a new Lodging Industry Trends report that underscores the industry's steady pace of job creation, community development and increased tourism and travel across the United States. The latest figures show the hotel industry added more than 30,000 new hotel jobs and more than 100,000 new travel-related jobs, marking a record fifth year of consecutive job creation. Further, salaries are up six percent.

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Revenue Strategy Reaches Hotel Students Worldwide

As higher education goes online and responds to the architecture of knowledge in a digital age, a new online course entitled \"Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy\", has enrolled more than 1,300 students on six continents in less than a week testifying to the growing influence of Revenue Strategy as a framework for helping hotels measure and overcome rising distribution costs to operate more profitably.

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Weaker ADR growth causes PwC to adjust forecast | HotelsMag.com

An updated lodging forecast by PwC US expects RevPAR growth in 2015 to be driven more by occupancy than previously expected, as average daily rate growth continues to look for a firm footing. Recent performance of the U.S. lodging industry has surprised its participants as solid ADR growth has struggled despite peak occupancy levels, which was expected to have given operators the confidence to drive targeted price increases in many markets.

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RM automation requires human touch | HotelNewsNow.comTools now exist that can run revenue management on autopilot. But sources said the need for human oversight (and interaction) will never go away. As revenue management becomes increasingly complex, so too are the tools designed to make the discipline easier to manage.

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How Leading Travel Brands Engaged Their Digital Consumers in 2015

Are you a travel brand looking for inspiration and guidance on how to make your next digital marketing campaign effective, and successful? If so, join Tom Huxtable, Director from EngageSciences, as he discusses 10 digital marketing strategies that progressive travels brands have launched on the EngageSciences consumer experience platform in 2015.

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[Infographic] Keeping on the right path: 10 considerations for optimizing your booking engine

If you enjoy the great outdoors you can understand the importance of the simple things. Whether you're camping, fishing, hiking or just having a family picnic, it's a great way to relax and press the 'reset' button.

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Montenegro Stars Hotel Group Extends IDeaS Revenue Management System Across All Properties

Montenegro IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, today announced the Montenegro Stars Hotel Group has extended the market-leading IDeaS Revenue Management System (RMS) to all their properties.

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New book gives hospitality execs expert view of evolving market

Hotel revenue management isn't what it used to be. With today's highly informed, connected consumers, pricing strategy alone can't ensure room occupancy. A new book from analytics and revenue management expert Kelly A. McGuire, PhD, throws out a lifeline. Hotel Pricing in a Social World offers strategies to not only understand this new digital world, but also harness it to create new opportunities.

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Flip.to boosts revenue and direct bookings for Platinum Hotel as part of their cutting-edge revenue and marketing strategy

ORLANDO, FL November 09, 2015 Flip.to, the advocacy platform for hotels, has increased direct bookings and captured added revenue for Platinum Hotel, an all-suite property located in Las Vegas, Nevada. Flip.to tapped into the right demographic for the hotel and spaa non-smoking, non-gaming retreat, just a few blocks off of the main strip.

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Now is the Time for Innovation, Say Hospitality Leaders at Europe's First Revenue Strategy Forum

As the international travel community gathered at the World Travel Market just a few miles away, hospitality innovators and brand executives from companies such as Starwood Capital, Wyndham and IHG met at Shoreditch's Ace Hotel for a spirited discussion and networking focused on how hotels can create value in a rapidly evolving marketplace.

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WTM London: Launch of eRevMax's Partner Program

eRevMax, the leading provider of hospitality technology and distribution solutions is going to unveil the latest features of its next generation LIVE OS and Partner Program at WTM 2015 stand #TT550 from 2 - 5 November 2015 at ExCel London.

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October

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Tambourine's Symphony Boosts Clients' Revenue by $63 Million in First Year

Symphony, a new digital marketing, booking and distribution program from Tambourine, has been proven to maximize direct revenue for independent properties of all sizes. Symphony has been in testing for more than a year at more than 100 independent hotels worldwide, with the properties experiencing an average 8% reduction in OTA commissions and a 12% increase in direct bookings, generating an additional combined $63 million in direct bookings.

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HSMAI to Host One-Day Revenue Optimization Event in Washington

Hospitality Sales & Marketing Association International and its Washington, D.C., chapter will host a one-day educational seminar, Revenue Optimization Continuing Education & Training, or ROCET, for area hotel revenue managers Nov. 2 at the Cambria hotel & suites Washington, D.C. Convention Center.

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Hospitality Innovation is the Key to Future Success, say Leaders at Hong Kong's First Revenue Strategy Forum

With hotels increasingly challenged by the growth of third-party intermediaries and the further commoditization of the hospitality industry, more than 100 of the industry's leading practitioners from the fields of revenue management, marketing, sales and distribution came together at Hong Kong's Hotel ICON for a day of spirited discussion and networking focused on how hotels can create value in a rapidly evolving marketplace.

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Fragrance Hotels: Bookings are up 40 percent since we partnered with SiteMinder

One of Singapore's largest hotel chains, Fragrance Hotels, has revealed its group-wide bookings from the web have risen forty percent since making the decision one year ago to partner with SiteMinder, the global hotel industry's leading cloud platform.

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Infographic: Online Travel Trends in Europe

Almost 50% of all hotel bookings come from online channels in Europe, shows the latest infographic Online Travel Trends in Europe released by eRevMax. The interesting infographic focuses on key insights like online travel penetration, rise of mobile, advance booking habits and traveller's use of multiple devices that are shaping the European travel industry.

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Wego infographic - The truth about hotel rate parity

Wego.com, the leading travel search site in the Asia Pacific and Middle East, unravels the myths surrounding online hotel rate parity. \"Finding the right hotel and getting a good room rate can be a struggle even for the most seasoned traveller,\" said Craig Hewett, Wego co-founder. \"I was once chatting to fellow travellers while holidaying with family in Thailand who were boasting about the great rate they'd been able to secure at the hotel. They were rather taken aback when I told them I'd secured the same room for US$50 per night less than what they'd paid.\"

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Prague's Buddha-Bar Hotel implements IDeaS Revenue Management System

IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, today announced the five-star Buddha-Bar Hotel Prague, included in the CPI Hotels portfolio and recent winner of TripAdvisor s \"Certificate of Excellence Hall of Fame,\" has implemented IDeaS RMS, a market leading revenue management system, to enhance their revenue management approach.

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Revcaster meets hospitality industry demand for better tools to monitor the competition; The Rainmaker Group sees rapid growth for price comparison solution

Revcaster, a popular price comparison tool that joined The Rainmaker Group earlier this year, has seen a surge in demand by the hotel and gaming industry. A competitive rate shopping instrument, Revcaster provides deep-dive local knowledge and analysis so hoteliers can monitor market changes and maximize ADR. It is a part of Rainmaker's sophisticated, science-driven solution suite that manages hospitality revenue and optimizes profit. Revcaster's rapid growth in recent months points to the industry's hunger for smarter resources that yield better returns.

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Driving Better Revenue at the 2015 Rugby World Cup and Beyond {Infographic}

The United Kingdom (UK) is currently hosting the world's biggest rugby event: the 2015 Rugby World Cup. There is always debate over the expected impact of any major sporting event for UK hoteliers, since the demand for hotels during such periods can still be very difficult to predict.

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Moody Gardens Hotel, Spa and Convention Center Migrates to SHR's WindsurferCRS Distribution Platform

SHR, an innovative provider of advanced distribution technology and services for the hospitality industry, today announced that the Moody Gardens Hotel, Spa and Convention Center has migrated to the WindsurferCRS distribution platform. Moody Gardens Hotel will utilize TopSail, SHR's responsive booking engine, and will take advantage of WindsurferCRS' many direct connections to third party sites.

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TSA Solutions Grows Rapidly By Helping Hotels Boost Revenues Through Strategic Upselling

With guest acquisition costs and other factors continuing to pressure revenues,[1] TSA Solutions has helped hotels maximize the potential of strategic upselling, generating more than $200,000,000 annually for nearly 1,000 hotel partners in more than 70 countries. Building on the rapid adoption of its FDU program, TSA has grown its presence on four continents, servicing hotels in five continents, speaking more than 13 languages. And the company believes even faster growth is ahead.

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Does Rate Parity Benefit or Hurt the Hotel Industry? | TravelPulse.com

The growth of online travel agencies (OTAs) through the years has directly impacted the travel industry as a whole, from hoteliers to brick-and-mortar travel agencies. According to TravelClick, OTA bookings in the first quarter of 2015 jumped more than 15 percent, compared to the same period last year (in 25 major North American markets). That's compared to a 7.1 percent increase in reservations made through official hotel websites (direct bookings).

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September

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[e-Book] LeisureLink Releases the 7 Deadly Sins of Distribution eBook for Vacation Rental Owners and Managers

A new resource is now available for vacation rental managers and owners to discover the most effective online distribution strategies. The new LeisureLink eBook, \"7 Deadly Sins of Distribution,\" offers best practices to achieve better online travel agency (OTA) rankings for a competitive advantage in a crowded marketplace.

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NAVIS Wins Coveted Top Workplace Award for 4th Consecutive Year

Can you name one of the best companies to work for in Oregon? The Oregonian just did! Today NAVIS, the leader in resort, hotel, and vacation rental integrated sales and marketing solutions, announced that the company was named one of 2015 \"Top Workplaces\" by The Oregonian/Oregonlive. This is the fourth consecutive year that NAVIS, under the corporate name Buehner-Fry Inc., has received this award, proving the exceptional and innovative workplace it offers.

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Duetto to Provide Revenue Strategy Solutions for Trump Hotel Collection

Duetto, the market leader in hotel profit optimization technology, announced today that it will implement its revenue strategy solutions for Trump Hotel Collection, bringing new insights on pricing and demand to the luxury hotel collection, known for its unmatched standard of excellence, personalized service and prime locations worldwide. Duetto will launch its services in nine sought-after destinations, encompassing more than 3,000 rooms worldwide. The rollout will begin with the 391-room Trump SoHo New York, followed by a rollout at Trump properties in Chicago, Honolulu, Las Vegas, Miami, Panama, Canada and Ireland.

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Hotel Property Management Systems: Everything You Need to Know

Starfleet Media recently announced the release of The 2015 Smart Decision Guide to Hotel Property Management Systems. This comprehensive and unbiased buyers' guide features analyst insights and expert recommendations for deploying a next-generation PMS to streamline operations, improve guest satisfaction and increase revenues.

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Chocolate Hotels And Resorts Improve Their Share Of Online Hotel Bookings By 30% Across Select Properties With RezNext's Intelligent Distribution Platform.

Chocolate Hotels and Resorts is a leading hospitality group in India and globally. The group has 3 brands consisting of both luxury and budget hotels under its umbrella; Park Prime with 7 hotels, Orbit with 7 hotels and Sun City Resorts with 4 hotels. These hotels are located in prime destinations in India covering business hubs and major vacation spots. In addition Chocolate Hotels and Resorts also manages 3 amusement parks.

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Independent California Hotels Continue to Leverage Stash Rewards Program

Stash Hotel Rewards, the nation's largest point-based loyalty program for independent hotels, today welcomed three California hotels to its network The Domain Hotel, POSH Palm Springs Inn, and Quiet Creek Inn. The new partnerships expand Stash's footprint in California to a total of 26 properties. Now, travelers can earn and redeem Stash Rewards points at the state's most distinctive boutiques, resorts, and inns.

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Hoteliers, Disrupt Before Someone Else Does | HotelNewsNow.com

Fundamental changes to the digital landscape are giving rise to a new breed of travel distribution competitor. Here's how hoteliers can combat them. Hotel distribution companies face fundamental disruption as the industry shifts online, digital distribution rapidly evolvesparticularly mobile device penetrationand new competitors seek to grab a share of the hotel industry's margins. We have been writing about the distribution landscape and challenges facing hotel companies for many years, and believe the next wave of challenges is imminent. The stakes are high and rising for hotels to get their digital distribution right.

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Vantage Appoints Natalie Stone as Regional VP of Development

CORAL SPRINGS, FL -- Vantage Hospitality's Upscale Brands development team continues to expand with the addition of Natalie Stone, who will serve as the new Regional Vice President of Development for the central region of the U.S. Stone will be responsible for the growth of Vantage's midscale to upscale offerings of Lexington by Vantage and Jameson Inn in Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, Ohio, Oklahoma, Texas and Wisconsin.

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SiteMinder Partners With HotelTonight To Enhance Global Mobile Booking Reach For Hotels

The hotel industry's leading cloud platform, SiteMinder, has today partnered with HotelTonight, the leading last- minute hotel booking app, to provide hotels with prime access to global travellers 'on the go and in the moment'. HotelTonight now joins SiteMinder's more than 250 distribution channels offering reach to both local and global travellers for hoteliers, who can now distribute their real-time rates and availability to the app via SiteMinder's Channel Manager and have bookings automatically delivered back to their property management system.

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The Leading Hotels of the World to Offer Duetto's Revenue Strategy Solutions to More than 400 Exceptional Properties Worldwide

Duetto, the market leader in hotel profit optimization technology, announced an alliance with The Leading Hotels of the World, Ltd., to make its Revenue Strategy Solutions available to more than 400 hotels worldwide. Leading Hotels is one of the largest luxury hotel collections, with some of the world's most exceptional properties in more than 80 countries.

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Property Management System, Hotello, partners with award winning CRM platform, Guestfolio

Guestfolio, a leading CRM system for hoteliers has partnered with Hotello, a fully integrated hotel management solution. This partnership will now enable Hotello customers to benefit from an integrated single-source solution that manages all day-to-day transactional communications, guest satisfaction, and provide dynamic Guest Profiles.

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Berjaya Times Square Hotel Partners with IDeaS to Maximise Revenues in Competitive Market

IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, announced today that it has partnered with the iconic Berjaya Times Square Hotel to implement IDeaS Revenue Management System (RMS) across 650 rooms to improve demand forecasting and revenue performance.

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Uli Pillau At The Revenue Forum: How To Benefit From Cloud-based Hotel Software

How can hotels ensure to have direct contact with their guests? What can hotels do to offer its guests the products and services they want? What technology can help hotels to differ the other? These are just a few of the questions that will be raised at this year's Revenue Forum, a kind of roadshow held in several Scandinavian and Benelux cities. The Revenue Forum is aimed at anybody who would like to learn more about revenue management and exchange information with other insiders from the hotel sector.

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The Stash: Sochi Effect Does Mainstream Coverage Drive Niche Bookings? | Ryansolutions.com

Every four years the ski industry once again enters prime time as skiers and snowboarders take the stage at the Olympic games. Sochi played host to a long list of snow-sliding events in February of 2014, but did this mainstream coverage drive lodging bookings at mountain resorts? Take a gander.

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Dynamic pricing next chapter in Airbnb's book | hotelnewsnow.com

I'm starting to get Airbnb fatigue. How about you all? That was until I came across an interesting development while perusing Hotel News Now's latest Twitter followers. Did you know that there are third-party companies that help Airbnb hosts yield-manage their rooms/apartments/campers? Why is this important to know? Well, if you're in a hotel market where some of these companies exist (i.e. New York City, Austin, Chicago, New Orleans, Miami), things could get a teensy bit more competitive, especially if Airbnb hosts flock to this kind of resource. Let's go through a hypothetical.

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What's Happening to Online Bookings? {Infographic}

With only a month remaining until we enter Q4, we thought it was a good time to begin to analyze what is happening to online hotel bookings. Over the past few years, hotels have seen some large changes in direct and on-site bookings due to a number of factors. While the number people who are researching and booking online has sky rocketed, the amount of competition and alternative services available has also increased.

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August

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Whitebridge EMEA Hotels Monitor, Issue 16

The last six months have been something of a political rollercoaster in Europe. In January, Greece voted for the left wing Syriza party and faced the Grexit precipice. In May, the UK elected a Conservative government with a surprise majority. Multiple terror attacks across Europe and North Africa tested home security and the increasing flow of migrants across the Mediterranean has finally made the world stand up and think about how best to tackle IS. Against this turbulent backdrop the hotel sector in EMEA appears to be sailing serenely towards record performance levels. Whilst Moscow and Istanbul continue to slide, most destinations appear to be in positive RevPAR territory. The standout performer was Cairo (+72.7% in RevPAR), which is great news for this strife torn nation.

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Magnolia Hotels Expands Partnership with Stash Hotel Rewards by Adding Newest Dallas Property

Magnolia Hotels today announced that it has expanded its partnership with Stash Hotel Rewards by adding its newest property to the nation's largest point-based loyalty program for independent hotels. With the addition of Magnolia Hotel Dallas Park Cities, travelers can now earn and redeem Stash points at all six Magnolia Hotels and a total of eleven different independent hotels throughout Texas.

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Hotels Look at A La Carte Pricing | skift.comThe world of A la carte pricing that the airline industry hates so much may be bleeding into the hotel industry, says a new report from Skift and Travel Tripper. The concept would be familiar to the current airline model in place: your basic fare gets you your plane ticket or your hotel room and everything else comes with a fee. Thinking through the obnoxious things that the airline industry can currently charge for it's easy to think of what hotels can do. Internet. TV. Soap. Extra pillows. How about air conditioning? The gouging is limitless. The report profiles two hotels (in France and Malaysia) currently testing the model, but if the program works, others could catch on. Perhaps soon, we'll all be packing our own bath towels and shampoo for business trips.

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Five Methods to Increasing Your Revenue per Available Room (RevPAR)

A common problem often facing hoteliers is how to increase revenue per available room. Jesper Johansen, Revenue Director Michel's & Taylor Managed Hotel division, has provided his tried and tested solutions to this age old problem.

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How to increase hotel revenue - A case study by hetras and AHM

How can underperforming hotels be brought back on track? In what ways does cloud-based hotel management software drive change? What internal restructuring is necessary for efficient hotel revenue management?

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Rainmaker Group makes the five-year honor roll on the Inc. 5000 list of America's fastest-growing private companies

The Rainmaker Group has made the Inc. 5000 ranking of the fastest-growing private companies in the U.S. for the fifth consecutive year, a distinction that has earned it a coveted spot on the magazine's Honor Roll. The Atlanta-based company made the cut once again for its impressive three-year growth of 102 percent, adding 76 jobs to bring its ranks up to 140, and posting 2014 revenues of $32.3 million.

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As Airbnb grows, hotel prices expected to drop | marketwatch.com

Hotels are already feeling the effects of Airbnb's approach to room rentals, but continued growth could force the hotels to lower room prices. By the end of 2016, Merrill Lynch analysts say listings on home-renting platform Airbnb Inc. could make up as much as 1.2% of hotel offerings. But as a fast-growing startup, with an estimated 40% to 50% growth in listings per year, Airbnb listings could make up 3.6% to 4.3% of inventory by 2020, the analysts say.

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HVS Market Pulse: South America - 1H, 2015

This article analyzes hospitality markets in the main South American cities, discussing key performance indicators during the first half of 2015 and future outlook for the rest of the year.

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CBRE Forecasts High-end Franchising to Increase by 50% Over the Next Five Years Across Europe

Commercial property consultant firm CBRE reports that more than 50% of all new four-star hotel deals taking place over the next five years will be under franchise rather than traditional management agreements with branded operators.

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IDeaS Delivers Integrated Revenue Support for Echo Entertainment Group

IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, today announced its partnership with Echo Entertainment Group, to enhance the group's revenue performance and results.

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RezNext Global Solutions and the Expedia group unveil partnership in India

RezNext, the world's only true real-time enterprise distribution technology company, and the Expedia group, one of the world's leading travel companies, have partnered to provide real-time availability of the suite of hotels RezNext works with in India to global markets. With the strategic partnership, the Expedia group can now also provide its international customers easy access to real-time availability, promotions, and more products/services from leading hotels in India.

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PKF U.S. Hospitality Research Forecast Accuracy Remains High

PKF Hospitality Research (PKF-HR), a CBRE Company released the results of their latest assessment of the accuracy of their Hotel Horizons forecasts for the U.S. lodging industry. This is the fourth periodic review conducted by PKF-HR since 2005 and is an important and critical component of the firm's forecasting efforts.

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Millennials Choose Mobile, Influencing How Hotel Rooms are Booked

Consumers used both \"new school\" and \"old school\" approaches to booking hotel rooms for business and leisure travel in Q2 2015. According to data from the TravelClick North American Distribution Review (NADR; Q3 2015), mobile bookings through hotel company websites (Brand.com), online travel agents (OTAs) and in-person travel agents (global distribution systems / GDS) experienced the most growth. The TravelClick NADR aggregates hotel bookings by channel for the transient segment (individual leisure and business travelers).

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French Hotel Industry Performance - June 2015

Further to a lacklustre month of May with destinations posting conflicting results, June seemed to herald a recovery throughout France. Depending on the category and zone, this recovery amplified the positive results or helped make up for the negative performances recorded since the start of the year. The good weather and the announced beginning of economic recovery doubtless favoured this, although June 2015 is being compared to June 2014 which was particularly quiet given the lack of major events.

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Okanda Uses TrustYou Meta-Reviews to Help Businesses Plan Meetings

Okanda, a platform to help businesses find and book the right hotels for meetings, has integrated TrustYou Meta-Reviews to its booking engine. TrustYou Meta-Reviews have been incorporated as part of the hotel meeting room search platform to help planners quickly assess whether a property will meet their business needs.

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Research: GBTA Global Business Traveler Sentiment Index

Mobile technologies including Wi-Fi, travel apps and digital wallets are transforming business travelers' experience around the globe. That's according to the first-ever GBTA Global Business Traveler Sentiment Index, research from the GBTA Foundation, the education and research arm of the Global Business Travel Association (GBTA), in partnership with American Express.

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Hotelogix Announces 2015 Integration with PriceMatch to Help Extend Revenue Management Capability on its Platform

San Jose, California, August 5th, 2015: Hotelogix, a cloud based property management and distribution system designed for independent hotels is excited to announce an integration with PriceMatch, a leading online revenue management solution.

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HotStats MENA Chain Hotels Market Review June 2015

Sharm El Sheikh hotels experienced a 4.8 percentage point increase in occupancy levels to 64.6% in June and when coupled with a 2.9% increase in average room rate (ARR) to US$38.61, resulted in revenue per available room (RevPAR) growing 11.2%, compared to the same period last year. Complemented by solid food and beverage demand, total revenue per available room (TRevPAR) rose by 10.6%. Despite a strong revenue performance, hoteliers witnessed a 17.6% reduction in gross operating profit per available room (GOPPAR) to US$7.19. The decrease in profitability was attributed to an escalation in payroll costs by 2.9 percentage points and an overall rise in operating expenses.

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DisabledFriendlyHotels.com connects with eRevMax Channel Ecosystem for superior connectivity

Ireland based DisabledFriendlyHotels.com has completed integration with eRevMax, the leading provider of hotel online distribution solutions, to expand its network of disabled friendly (or accessible) room inventory. Accommodation providers using eRevMax's distribution solutions will now be able to make real-time rate and inventory updates and receive bookings generated through the channel.

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Hard Rock Hotel Panama Megapolis Chooses IDeaS to Drive Better Revenue

IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, today announced a new strategic partnership with Hard Rock Hotel Panama Megapolis to increase revenue performance across the property's 1,460 rooms with IDeaS G3 Revenue Management System (RMS).

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Digging to the core of Airbnb's Big Apple data | hotelnewsnow.com

As Airbnb continues to sign up hosts to become the largest provider of lodging rooms in the world (1 million and counting, as reported by Airbnb), hoteliers continue to assess the threat and the potential opportunity this new competitor poses. This article takes a deep dive into New York City by comparing and contrasting STR hotel data with publicly available Airbnb data. (STR is the parent company of Hotel News Now.)

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Hotel Jaisalkot Jaisalmer, the Heritage Palace and the Rigel Agra Partner with RezNext for Revenue Management Services

RezNext the world's only true real-time enterprise distribution technology company is emerging as the preferred revenue management service partner for leading hoteliers. 3 luxury properties based in northern and western India have selected RezNext's revenue management service to improve their revenue streams and profitability.

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Google Now Testing Hotel Price Drop Alerts | screenpilot.com

Google is up to something. Yes, I know, they are always up to something, but this certain something has the potential to revolutionize the hotel marketplace. Google has begun testing hotel price updates and price drop alerts in Google Now. What does this mean exactly? Basically, if someone has previously booked a hotel and received an email confirmation of their stay, Google Now will read your email and then alert you to price changes. It is likely that Google is only scanning prices that can be found in the Google Hotel Finder rather than searching individual brand.com site, but nonetheless, this is a big deal for both hotels and travelers.

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Duetto Secures $30M in Series C Funding to Further Accelerate its Worldwide Expansion

Duetto, the market leader in hotel and casino profit optimization technology, today announced the closing of a $30M financing led by Icon Ventures to further extend the company's global reach. Duetto is the only pricing solution able to handle the complexity of different customer segments, room categories, length of stay restrictions and distribution channels. The company's approach, combining Open Pricing and Big Data analysis, has enabled Duetto customers to far outpace their competitive sets, often seeing twice the rate of revenue growth over their competitors.

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Q2 2015 Greek Hospitality Industry Performance

From the end of June until the Euro summit of the of July 12, the Greek tourism sector saw a significant drop in late bookings, particularly from Germany. However, as many trips had been booked long before and deposits are usually not refunded following a cancelation, the impact has been limited. Today with easing fears of capital controls as cash withdrawals do not affect foreign bank card holders, hotel bookings are recovering and tour operators and airlines mention that their reservations are showing renewed energy showing mild increases overall compared to last year. Turkey's recent involvement in the war against IS and the terrorist attack in a beach hotel in Tunisia could also be of influence.

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July

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Hotel Industry First: nSight Benchmark Report Compares Hotel Website Traffic to Third Parties

nSight, the leader in online consumer shopping intelligence for hotels and destinations, today announced its new Hotel Online Traffic Report. An industry first, the \"HOT Report\" benchmarks what consumers look like who are shopping a hotel website against consumers who are shopping that same hotel across thousands of third-party travel sites. This helps hotels identify consumers to target with marketing in order to drive more traffic and bookings to their own sites. The HOT Report is a revolutionary next step for hotel marketers who want to shift share to direct channels in a smart, targeted way.

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CBRE Hotels Australian hotel market update

While the fundamentals in many of Australia's traditional property asset classes are benign, the dynamic characteristics of the hospitality market continue to place the hotel sector under the investment spotlight. According to CBRE Hotels' latest Australian Hotel Market Update, RevPar grew by 3.4% across Australia's major hotel markets in the first half of 2015, relative to the previous corresponding period.

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Historic South African Vineyard Hotel Transitions to Latest IDeaS Revenue Management System

IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, today announced The Vineyard Hotel and its two sister hotels, The Townhouse Hotel and Oude Werf Hotel, have deployed its latest and most scientifically advanced automated revenue management system, IDeaS G3 RMS.

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HotStats European Chain Hotels Market Review June 2015

Gross Operating Profit per available room (GOPPAR) at hotels in Amsterdam and Hamburg surged by 15.0% and 14.2% respectively in June, according to the latest HotStats.

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Euro vs. British Pound Comparison: Hotel Prices up to 21% cheaper in GBP; 15% more expensive in Euros

With the pound at an eight year high against the euro, hotel search website trivago.co.uk has analysed the average cost of a hotel room in both euros and pounds. Based on the 12 most popular countries in the Eurozone, prices in July 2015 compared to July 2014 have increased in euros and decreased in pounds.

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PKF Consulting USA Lodging Insights - July 2015

Mark Woodworth and Jack Corgel discuss recent pessimism in the lodging industry and what to expect for the balance of 2015 and 2016. Mark then gets Jack's opinion on recent trends in labor costs for hotels. PKF Consulting, USA (www.pkfc.com), a CBRE Company, is an advisory and real estate firm specializing in the hospitality industry. PKF Hospitality Research is the research affiliate of PKFC. The firm has offices in New York, Boston, Indianapolis, Nashville, Chicago, Philadelphia, Washington DC, Atlanta, Jacksonville, Tampa/Orlando, Houston/Dallas, Los Angeles, Bozeman, and San Francisco. 

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IDeaS Boosts Academic Partner Program

IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, today announced major updates to its Academic Partner Program, a worldwide educational curriculum designed to support educators in enabling students the opportunity to gain hands-on experience with the practice and theory of revenue management through scenario-based games and online tools.

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Duetto Announces Full Integration with WebHotelier's CRS Technology

Duetto, the market leader in hotel profit optimization technology, announced that its revenue strategy solutions have been fully integrated with WebHotelier's on-line booking engine and marketing platform, making Duetto's powerful new insights on pricing and demand available to more than 3,000 hotels in 45 countries.

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International tourist arrivals up 4% in the first four months of 2015International tourism demand continued to be robust between January and April 2015 with tourist arrivals increasing 4% worldwide according to the latest UNWTO World Tourism Barometer. Almost all regions enjoyed strong growth. Prospects for the May-August period remain upbeat, with close to 500 million tourists expected to travel abroad during these four months.

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Stash Hotel Rewards Expands New England Presence with Addition of Seven Hotels

Stash Hotel Rewards, the nation's largest point-based loyalty program for independent hotels, today welcomed the addition of seven new partner hotels The Daniel, The Dunes on the Waterfront, Kedron Valley Inn, Mill Street Inn, Rockport Inn & Suites, Stonehedge Inn & Spa, and Newagen Sea Side Inn located from Massachusetts to Maine. With these additions, the Stash Rewards footprint grows to over 150 partner hotels across the United States including 22 of New England's most charming inns, B&B's and small luxury hotels.

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Whitebridge HotelBeat - Barcelona Overview

Whitebridge Hospitality is pleased to issue its latest research in the form of a quick overview of Barcelona's hotel sector, based on a recent highest-and-best-use study undertaken in the city. Hotel Performance Trends: Generally speaking, the growth in supply has been matched by growth in demand since 1990 and occupancy has been relatively stable over the period. Indeed since 2010, room occupancy has barely fluctuated from an average of circa 77% per annum. Although increased supply is being absorbed successfully and occupancies are stable, the effects of such dramatic increases in supply are being felt in terms of ADR, which has only increased in small increments. Graph below shows the variance between different hotel grades in terms of occupancy and ADR in 2013 and 2014.

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Spain Unlocking Europe's hottest hotel market - CBRE Research

Many consider the Spanish economy to be fixed on a path of recovery; accounting for an extensive uptick in the investment volume of commercial real estate. Despite rising interest, Spain is still regarded as having opportunity for investors seeking large returns, more of which are becoming alert to the ability of hotels to lever on economic growth. Burgeoning international and domestic traveller demand is driving significant hikes in both hotel revenue and profitability. This paper highlights the expectations for future performance and how this will impact investor returns in the key Spanish markets.

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SnapShot Raises 25M Led by Shiji Networks to Help Hotels Leverage Big Data

Hotel data and demand management innovators SnapShot GmbH have raised 25M in series B funding to develop an expansive product line of new analytics tools.

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June

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2015 Summer Travel Trends

These are the 2015 Summer Travel Trends, reported annually by hotel comparison website trivago.co.uk. This year, Dubai is the most popular destination internationally, Edinburgh is now more expensive than London for a hotel stay, 37% of Brits are heading to Spain and the average one week hotel spend is 1036.

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Data Analysis: Top 25 vs Rest of US Markets | HotelNewsNow

The American economy continues to improve, and corporate profit figures as well as unemployment numbers show steady progress. This article examines the performance of the Top 25 markets (as defined by STR) and compares that group to the rest of the U.S. to see if positive changes on the macro level are mirrored across all lodging markets.

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Global Outlook for Hotel & Resort Industry Continues to Show Signs of Improvement as New Development Projects Lead to Potential Revenue Growth Opportunities | MarketWatch

Major resort developers & hoteliers are exploring growth opportunities abroad as international markets may be offering greater potential due to higher pace of economic growth. Hotels and Resorts that can offer something uniquely compelling are likely to grab market share and the ability to innovate could easily be a key driver to success. Hoteliers, Developers and Gaming Resorts in focus today are: Cabo Verde Capital Inc., Boyd Gaming Corporation, Isle of Capri Casinos, Inc., MGM Resorts International, Marriott International, Inc. & Hilton Worldwide Holdings Inc.

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French Hotel Industry Performance - April 2015

April's results were generally somewhat gloomy. However, a closer look reveals a contrasting hotel landscape. After the brief lull in March, the Capital began to slide again. On the other hand, regional cities benefited from the school holidays, allowing them to record relatively good trading results in April.

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Princess Anne Hotel Partners with Stash Hotel Rewards

Asheville, NC Princess Anne Hotel, the 16-room historic Asheville inn that guarantees true Southern hospitality, today announced that it has partnered with Stash Hotel Rewards, the nation's largest points-based rewards program for independent hotels. As a result of this new partnership, Stash members are now able to earn and redeem points at this charming bed and breakfast in North Carolina.

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Datavision's involvement at HITEC The World's Largest Hospitality Technology Tradeshow

Join Datavision at the HFTP HITEC show in Austin, Texas on June 15-18th, in beautiful downtown Austin at the Austin Convention Center. Attending for the 19th year, Datavision is proud to be a part of the HITEC week and the opportunity to showcase all the latest and greatest in technology. \"HITEC brings the brightest minds and hottest technology to one place,\" and this year will be no exception.

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HVS Releases 2015 U.S. Hotel Valuation Index

HVS, the world's leading hospitality consulting and valuation firm, in collaboration with Smith Travel Research, is pleased to deliver the 2015 U.S. Hotel Valuation Index (HVI). The HVI offers critical information on 65 U.S. hotel markets and the nation, including:

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HSMAI's Washington DC Chapter to Host Revenue Optimization Educational Event

The Hospitality Sales and Marketing Association International's Washington DC Chapter will host an educational and networking event, \"Revenue Optimization is a Team Sport,\" for area hotel industry professionals June 10 beginning at 4 p.m. at the Washington Marriott Georgetown hotel.

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Don't be duped: 6 sales techniques that RM executives need to be wary of | eyefortravel.com

Tom Bacon would never dismiss the value of RM systems but argues that sometimes airlines are talked into overbuying Business always gets a bad rap in movies. Wolf of Wall Street is a typical example of a movie that portrays businessmen as unethical hucksters; the main character made a fortune by selling questionable investments to gullible investors. As a person who has made his career in business, I resist this but also acknowledge that sometimes sales' promises are a bit inflated.

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PKF Hospitality Research Issues Consistent U.S. Lodging Forecast

The outlook for the U.S. lodging industry continues to be extremely strong, according to the recently released June 2015 edition of PKF Hospitality Research's (PKF-HR) Hotel Horizons (PKF-HR is a CBRE company). The report forecasts that U.S. hotels will continue to enjoy revenue per available room (RevPAR) growth more than twice the long-run average (7.2 percent increase in 2015 and 6.8 percent in 2016). The slowdown in 2016 should not worry hoteliers because the growth in average daily room rate (ADR) will drive the increase in RevPAR, which ultimately is more profitable for hoteliers.

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HSMAI Expands To Ireland

HSMAI is in the process of revitalising its presence on the Emerald Isle, organised by HSMAI Europe, assisted by a national advisory board and headed by Windward Management's Stephen Williams and hospitality tech company Avvio.

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Duetto's Revenue Strategy Solutions will be Implemented Worldwide at Pestana Hotel Group

Duetto, the market leader in hotel profit optimization technology, announced that Pestana Hotel Group will implement its revenue strategy solutions, bringing new insights on pricing and demand to close to 90 Pestana hotels on three continents.

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HSMAI Teams up with Florida International University for Hotel Revenue Optimization e-Course

The Hospitality Sales and Marketing Association International and the Institute for Hospitality and Tourism Education and Research at Florida International University are introducing RO2Win, an online revenue optimization course for hospitality professionals, that trains a team to optimize every opportunity to increase hotel revenue.

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Excerpts: China Hotel Investment Watch 2015

The annual China Hotel Investment Watch, now in its sixth edition, serves as an important indicator of the investment climate in the Chinese hotel market for stakeholders in their effort to evolve the Chinese hotel industry to the next level!

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RMS 9+ Mobile is Coming to HITEC!

As part of its unveiling of \"The Hospitality Cloud\" (also called RMS 9+) at HITEC next month in Austin, Texas, RMS Hospitality Solutions will showcase its new mobile platform delivering instant remote access to the key cloud elements hoteliers use most while away from their offices, including guest search, housekeeping/maintenance tasks and snapshot reports. Running on any mobile device that displays an HTML5 browser (such as IE, Safari, Chrome or Firefox), RMS 9+ Mobile will be featured in Booth #2207 June 16 to 18 at the Austin (Texas) Convention Center.

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Hotels That Offer Free 24 Hour Hold on their Websites Discover Surprising Opportunity

Hotels using the Regatta booking engine on their websites have yet another competitive advantage. Regatta allows consumers to put a room on hold and lock in the rate for 24 hours, in exchange for the customer's email address. This is one of many tools that the patent-pending hotel booking engine includes to reduce abandonment of the checkout screen and create retargeting opportunities.

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May

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How far in advance should you book your hotel room? - Trivago

New research from hotel comparison site trivago.co.uk shows that in general, hotels should be booked approximately one month in advance in order to find the lowest prices. Contrary to popular believe, booking further in advance is generally more expensive. Although prices increase closer to the travel date, they generally do not reach the same rate as 2-3 months in advance.

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HotStats European Chain Hotels Market Review April 2015

Both Barcelona and Brussels hoteliers reported significant year-on-year increases in gross operating profit per available room (GOPPAR) of 30.5% and 34.7% respectively, according to the latest data from HotStats.

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IDeaS Expands Reputation Pricing Solution, Partners With Revinate to Integrate Social Media into Pricing

IDeaS Revenue Solutions, the leading provider of pricing and revenue management software, services and consulting, today announced a strategic partnership with hotel reputation company Revinate, empowering customers of both companies to leverage online reputation data for better pricing power.

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HotStats UK Chain Hotels Market Review April 2015

In April, London hotels posted negative results with a decrease in gross operating profit per available room (GOPPAR) mainly driven by rooms revenues. On the other hand, the UK Provinces once again recorded positive year-on-year movements across all key performance indicators, according to the latest data from HotStats.

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HotStats MENA Chain Hotels Market Review April 2015

In April, a 10.8 percentage point reduction in occupancy levels to 62.3% had a direct impact on the performance of Amman hotels. The lower demand during the month saw both average room rate (ARR) and revenue per available room (RevPAR) fall by 4.3% and 18.5% respectively to US$154.94 and US$96.48. Hotels were able to offset the decline in room revenue with stronger food and beverage demand, which increased by 19.0% and 4.7%. Hotel profits were impacted by higher operating expenses, falling by 25.1% to US$55.26.

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HSMAI Names Revenue Management Professionals of the Year and Vanguard Award Honoree for 2015

The Hospitality Sales and Marketing Association International (HSMAI) has named Chris Wilroy and Colleen Birch as its Revenue Management Professionals of the Year, and Greg Cross as the Vanguard Award for Lifetime Achievement in Revenue Management honoree.

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[Infographic] The size of the US hotel industry

Just how big is the U.S. hotel industry? Steve Hennis of STR Analytics breaks it down.

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The Best Times to Book Flights and Hotels | adobe digital marketing blog

With summertime right around the corner the Adobe Digital Index team is turning their focus to summer travel. Hopefully you have a few vacations planned, but if not, no worries. Based on more than 15 billion visits and millions of transactions on major travel websites we figured out the best times to book flights and hotels so you don't have to.

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PKF's Robert Mandelbaum highlights the findings of PKF's 2015 Trends in the Hotel Industry report

Robert Mandelbaum, Director of Research Information Services, discusses the results of PKF Hospitality Research, a CBRE Company's Trends in the Hotel Industry annual report. Robert explains how hotel operators are managing expenses and growing revenue in a time of \"peak persistence\" in the current industry cycle.

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Eurovision 2015: Hotel Prices up 41%; Travel Interest up 58%

With the semi-finals underway and the final on Saturday, travellers are flocking to Vienna for the 2015 Eurovision Song Contest. Hotel comparison website trivago.co.uk found that travel interest from the UK is up 58 per cent compared to last year. Hotel prices are up by an average of 41 per cent, peaking at 158 the night before the final. The top visiting countries (besides Austria) are Germany, Switzerland, Italy and Finland. Norwegians are willing to pay the most for their hotel room (133 per night), while Serbians searched for the cheapest rooms (62 per night).

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Your Hotels Worldwide endorses eRevMax as the Preferred Channel Manager Partner

Your Hotels Worldwide, a leading hotel chain of independently-managed properties in Scandinavia, has strengthened relationship with eRevMax by implementing its 2-way XML connectivity solution for seamless data transfer between its property management system and online sales channels. All 65 properties under the group are using RateTiger Channel Manager to update rates and availabilities across their distribution mix in real-time. RateTiger is a fully integrated e-distribution platform with 2-way XML channel connectivity, market intelligence and revenue management capabilities.

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Hotel Occupancy Continues to Surprise in 2015 According to PwC US

An updated lodging forecast released today by PwC US expects another year of solid revenue per available room (\"RevPAR\") growth in 2015, with a stronger-than-previously-expected increase in occupancy levels, offset by softer than anticipated growth in room rates. Despite weak U.S. economic performance driven in part by unseasonably harsh winter weather conditions, the U.S. lodging sector registered solid demand performance during the first quarter of 2015, with a year-over-year increase in RevPAR of 8.0 percent, and increasing demand levels driving RevPAR increases to a larger extent than previously anticipated. PwC expects this positive momentum in demand to continue for the remainder of 2015, supporting a RevPAR increase of 7.0 percent in 2015. In 2016, PwC expects RevPAR to grow 6.1 percent, driven almost entirely by average daily rate (\"ADR\").

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French Hotel Industry Performance - March 2015

The situation started to pick up a little for the French hotel industry in March. Although hotels did not record exceptional results, March did allow the first trimester to close on a positive note, particularly in Paris. This was especially the case for Budget and Midscale hotels, and to a certain extent, Upscale hotels, too.

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RMS to Unveil Cloud PMS Enhancements at HITEC

Hoteliers attending HITEC next month in Austin, Texas, will be introduced to new digital tools from RMS Hospitality Solutions that will greatly improve the way they manage real-time data and how they communicate with guests. For the first time at HITEC, RMS will showcase \"The Hospitality Cloud\" (also known as RMS 9+). This suite of a la carte technologies (including PMS, channel management, guest marketing, business intelligence, tour desk and more) is designed to improve reservation management efficiencies and increase bookings via seamless, real-time online bookings and channel management integration. More than 4,000 properties in 25 countries currently rely on RMS for their property solutions.

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Diligence drives revenue management alignment | hotelnewsnow.com

It's not enough for revenue managers to continue learning in their ever-evolving discipline; they must also teach those (and relentlessly so) who might not be so open to this new world of doing things, said panelists at the Travel Distribution Summit Europe held in London. Cold blooded was the term one used to describe a personality trait required to help push top-line growth across the entire asset, chain or group. At the moment, my colleagues are not aligned, said Nicolas Alsterdal, total profit manager at Nordic Choice Hotels.

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Digital Channels Drive Impressive Booking Growth

In the first quarter (Q1) 2015, digital channels which include hotel websites (Brand.com) and Online Travel Agents (OTA) and Global Distribution Systems (GDS) grew in popularity among individual business and leisure travelers, according to data from the TravelClick North American Distribution Review (NADR; Second Quarter 2015). The TravelClick NADR aggregates hotel bookings by channel for the transient segment (individual leisure and business travelers).

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Middle-East Hotels Face Supply Glut According to PwC's Middle East Hotel Forecast Report

This first edition of our Middle East cities hotel forecast is published amidst some of the fastest growing tourism and hotel markets in the world. There are six cities in this new Middle East econometric forecast - Abu Dhabi, Doha, Dubai, Jeddah, Muscat and Riyadh. All are important gateway or capital cities and/or business and tourism destinations. Some are emerging as magnets for Meetings, Incentives, Conferences and Exhibitions (MICE), Mega Events and leisure/ shopping travelers. Some, including Dubai and Doha are heading at breakneck speed into the future. Dubai will host the Expo in 2020 and Qatar the FIFA World Cup in 2022. Although outside the parameters of this forecast, planning is already heavily underway and will mean significant new supply preparations.

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The Priceline Group Announces the Acquisition of PriceMatch

Through a system of proprietary algorithms, PriceMatch's intuitive, cloud-based platform delivers real-time data to hotels, giving them a deeper understanding of current performance in order to drive improvements on their top and bottom lines. The addition of PriceMatch will further The Group's continued efforts to drive value for its network of 600,000+ accommodations partners worldwide, helping them expand through next generation technology services and distribution expertise.

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HeBS Digital To Host Webinar: The Smart Hotelier's Action Plan to Digital Content Marketing

HeBS Digital, the leading hotel digital technology, full-service digital marketing and website revenue optimization consulting firm, today announces it will host a webinar on Digital Content Marketing in hospitality. Attendees will learn the key elements that should make up a property's Digital Content Marketing Strategy, essential in bringing the hotel's story to life and ultimately resulting in a higher level of engagement and direct revenues.

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U.S. Hotels Achieve Fourth Consecutive Year of Unit-Level Double-Digit Gains in Profit - Despite Initial Signs of Expense Growth | PKF Reports

Results from the 2015 edition of Trends in the Hotel Industry, an annual report recently released by PKF Hospitality Research (PKF-HR), a CBRE Company, reveal that U.S. hotels (on a unit-level same-store sales basis) achieved a 12.3 percent increase in net operating income (NOI) during 2014. This marks the fourth consecutive year of profit growth in excess of 10 percent, a trend that is forecast to continue through 2016. This six-year period (2011-2016) of continuous double-digit gains on the bottom line will be the longest such streak for the nation's hotels since PKF began tracking the industry in 1937.

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Woolley's Classic Suites Partners with Stash Hotel Rewards

Woolley's Classic Suites, located just minutes from Denver International Airport, announced today that it has partnered with Stash Hotel Rewards, the largest point-based loyalty program for independent hotels across the U.S. As a result of this new partnership, Stash members are now able to earn and redeem points at Woolley's Classic Suites, a new hotel experience from Robert Woolley, the innovative entrepreneur and creator of the original all-suites hotel concept.

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MENA Hotel Market Forecast Apr-Jun 2015 - Colliers

This publication has been prepared by Colliers International Hotels MENA, providing hotel performance forecasts for 29 submarkets in key MENA hospitality markets. Key Performance Indicators include Hotel occupancy %, calculated as occupied room nights / available room nights, Average Daily Rate (ADR), calculated as total rooms revenue / occupied room nights, Revenue per Available Room (RevPAR), calculated as total rooms revenue / available room nights.

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April

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HotStats MENA Chain Hotels Market Review March 2015

Four and five star hotels in Dubai saw average room rates (ARR) fall by 5.5% to US$380.85 in March, according to the latest data from HotStats. Occupancy levels remained stable during the month at 88.8%, however the reduction in ARR had a flow-on effect on revenue per available room (RevPAR) which fell by 4.8% to US$338.25. A reduction in food and beverage revenues further reduced total revenue per available room (TRevPAR) which dropped by 8.9%. Although operational expenses were marginally reduced, the lower overall revenues resulted in gross operating profit per available room (GOPPAR) falling by 7.8% to US$306.62.

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Boost Group Sales & Profit and Shrink Costs with GroupRevMax

GroupRevMax today announced the availability of complete end to end automation on its cloud portal for hotels, www.grouprevmax.com. Convention and group sales are an important part of any hotel's sales strategy, but many hotels don't capitalize on the full profit potential of groups due to the cumbersome technology and manual processes in use today. GroupRevMax attempts to change that through consistent improvements in the following areas.

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Rate Parity: The Battle To Determine How You Buy Hotel Rooms | chicagotribune.com

Did you ever wonder why a hotel room search returns identical or near-identical results from all the online travel agencies (OTAs) and metasearch engines? One major reason is that hotels and hotel chains typically have \"rate parity\" agreements with OTAs: Simply put, hotels agree to give the same price to everyone who asks for a given booking.

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Crowne Plaza Newcastle Stephenson Quarter To Feature Acentic's Leading In-room Entertainment And High Speed Wi-fi Technology

Acentic, global leader in hotel TV and hospitality technology, has been chosen to deliver the very latest in HSIA and in-room entertainment systems to the Crowne Plaza Newcastle Stephenson Quarter, an exciting new 251 bedroom hotel opening in July 2015.

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Study Confirms Average 30% Drop in Revenue for Hotels After Switching from TSA Solutions' Front Desk Upselling (FDU) Program to Internal Solution

TSA Solutions, a leading global provider of measurable and sustainable revenue performance enhancing solutions for the hotel industry, has released the results of a recent study, which demonstrates the significant influence its front desk upsell program has on property revenue performance. Although TSA boasts an impressive 85% contract renewal rate annually, 15% of hotel partners opt to discontinue upselling initiatives or implement their own upselling programs. The study shows that the majority of these non-renewing hotel partners noted a substantial drop in revenue within the first four months of termination alone.

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Automation in Hospitality Revenue Management

The slogan of the successful Revenue Management is to sell the right product to the right customer at the right time and for the right price. It sounds relatively simple but is not easy to accomplish. How do we know when the right time comes, what the right price is and what types of customers we should target?

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Hotel Prices Jump up to 58% as Spring Begins - trivago reports

Hotel prices have increased across European cities this month in some cases by as much as 58 per cent according to the monthly trivago Hotel Price Index (tHPI) reported by comparison site trivago.co.uk. Travellers will pay an average of 10 more for their hotel room this month, with the average price per night jumping from 87 in March to 97 in April, based on the 50 most popular European cities on trivago.

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Australia, the Apple of Chinese Investors' Eye | JLL Reports

A key target market of Chinese capital, the Australian hotel investment market witnessed transaction volumes rise 86% in 2014 to total a record US$2.2 billion, according to JLL's latest Asia Pacific Hotel Investment Highlights report.

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IDeaS and TravelClick Announce Research & Development Partnership

TravelClick, a global provider of innovative cloud-based solutions that enable hotels to grow revenue, and IDeaS Revenue Solutions, the leading provider of pricing and revenue management software, services and consulting, have announced a joint research and development (R&D) partnership to allow TravelClick's Demand360 customers to integrate their subscription data into IDeaS' Revenue Management System (RMS).

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Duetto Announces Full Integration with Trust International's CRS Technology

Duetto, the market leader in hotel profit optimization technology, announced that its revenue strategy solutions have been fully integrated with Trust International's CRS technology, making Duetto's powerful new insights on pricing and demand available to more than 6,700 hotels in 62 hotel groups around the world.

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Business Intelligence from hetras

Your favorite drink ready and waiting as you arrive, your room lit just the way you like it and the pillow is exactly the type you prefer  A utopian dream? Actually, pretty much reality, thanks to Business Intelligence, a feature of the cloud-based hotel management platform hetras. And one of the first hotels to use hetras' Business Intelligence, the hotel chain Qbic, is already impressed with its effects.

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March

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HotStats MENA Chain Hotels Market Review February 2015

Four and five star hotels in Riyadh witnessed an increase in performance levels for the month of February compared to the same period last year, according to the latest data from HotStats. A simultaneous increase in occupancy of 6.3 percentage points to 76.9% and average room rate (ARR) of 2.1% to US$252.54, resulted in a double-digit growth in revenue per available room (RevPAR) of 11.2%. However the increase in total revenue per available room (TRevPAR) was partially weighed down by marginal F&B revenues. Nonetheless, a growth in overall revenue helped gross operating profit per available room (GOPPAR) increase by 13.2% to US$163.62.

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$27.8b in U.S. hotel acquisitions and developments in 2014

Hotel investors spent $27.8 billion on property acquisitions and developments during 2014, according to the Hotel Transaction Almanac and the Hotel Development Almanac compiled by STR Analytics. During the year, $18.5 billion in hotels changed hands while another $9.3 billion in new hotel projects opened their doors.

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HotStats UK Chain Hotels Market Review February 2015

Hotels in the UK Provinces continued to post positive year-on-year movements across all key performance indicators in February, with the largest increase recorded in gross operating profit per available room (GOPPAR). Once again, this growth outshined London's results which showed a general decline with average room rate (ARR) being the only exception, according to the latest data from HotStats.

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Give Consumers a Reason to Book Direct and They Will, and the Latest Revenue Strategy News

Consumers shop somewhere between 13 and 22 websites before booking a hotel room. Further evidence that today's consumers love choice, right? Patrick Bosworth comes to a different conclusion in a two-part series he wrote for Tnooz last week.

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Kennebunkport Resort Collection Migrates to SHR's WindsurferCRS Distribution Platform

SHR, an innovative provider of advanced distribution technology and services for the hospitality industry, today announced that the Kennebunkport Resort Collection has migrated their portfolio of eight luxury and boutique hotels to the WindsurferCRS distribution platform. The Kennebunkport properties will also utilize TopSail, SHR's responsive booking engine, to better showcase all that their hotels have to offer.

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Berlin, Market Snapshot, 2015

With a population of around 3.5 million, Berlin is the second most populated city in the European Union. The German capital is home to numerous tourist attractions, historical sights and political infrastructures. Since its reunification in 1989, the city has undergone a dynamic development and transformed into the country's most important political, economic and cultural centre. The steady growth of overnight stays over the past decade has positioned Berlin among the top 3 European destinations for both leisure and business tourism. Our Hotel Market Snapshot provides a presentation of the German capital's current hospitality market.

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HSMAI Seeks Nominations for New Vanguard Award for Lifetime Achievement in Revenue Management

The Hospitality Sales and Marketing Association International is accepting nominations for the first-ever HSMAI Americas Vanguard Award for Lifetime Achievement in Revenue Management.

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5 Tips on How Data Snapshots Create Forecasting Accuracy and Greater Profitability | By Jill Wilder

There's a popular adage among business gurus: The best way to predict your future is to create it. Accurate forecasting is the foundation of a meaningful budget. An accurate plan influences committed expense money for the future and shows where it will come from. Without reliable forecast numbers, a hotel operator is managing their business in the dark.

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U.S. Hotel Occupancy To Hit Record High In 2015

The U.S. lodging industry will continue to achieve very strong growth in rooms revenue per available room (RevPAR) during both 2015 and 2016 according to the recently released March 2015 edition of PKF Hospitality Research's (PKF-HR) Hotel Horizons (PKF-HR is a CBRE company). The report further predicts that the composition of the factors driving the RevPAR is starting to shift with record-setting occupancy yielding ground to growing average daily rates (ADR).

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Key Areas in Revenue Management discussed at upcoming HSMAI Asia Revenue Optimisation Conference (ROC)

Distribution - The distribution landscape is always evolving and 2015 has started with a bang, or two! With the consolidation of the big brand OTA's along with the emerging new channels, there is a lot for the revenue manager to think about. Things are developing so quickly that it is difficult to see how to adapt and select the right opportunities. The most successful hoteliers are adapting their distribution strategy in order to optimise revenue and profit from the different channels. If you're not changing your distribution strategy this year, you might be falling behind; don't expect the same results from a vastly different landscape.

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Relais & Chateaux and HotelSwaps form new partnership

Relais & Chateaux and HotelSwaps have formed a partnership to provide a customised hotel room exchange services to Relais & Chateaux's affiliated hotels worldwide. Each year, over a billion hotel rooms stand empty around the world and HotelSwaps is an online marketplace where high quality hotels can turn part of this un-used asset into a valuable Points currency.

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Trends and Opportunities Brazil: 4th Quarter Preview of 2014 - HVS

nst the expectations of the third quarter preview of Trends and Opportunities Brazil, in the fourth and last quarter of 2014 the overall performance of the subject hospitality markets analyzed decreased. Historically, periods of presidential elections may cause some trouble to the corporate hospitality demand. Especially this year, uncertainties about the election result and its reflex in the economy slowed down the corporate market in the period. These factors allied to the expressive supply growth in some cities, resulted in negatives variations of RevPAR in all cities but So Paulo.

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Strong Dollar Boosts U.S.-Owned European Hotels | wsj.comThe biggest U.S. hotel companies began pushing into Europe during the downturn in the wake of the financial crisis, seeing an opportunity to export their famous brands to small, independent operators struggling to fill rooms. Now that the euro is plunging against the dollar, those plans are looking fortuitous. In previous years, a strong dollar would have offered little upside for big U.S. hospitality companies, which historically have been underrepresented in European regions long dominated by independent hotels.

Knowledge Center Revenue Managers and Digital Marketers: Worlds Colliding or Converging?

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Are we close to an upturn in the outlook for Southern Europe? | Christie + Co

The southern European countries of Portugal, Italy, Greece and Spain in particular have endured severe economic pain following the financial crisis, resulting in a downturn in all sectors, including tourism and hospitality. However, with an improving hotel trading outlook, they may be about to reach a turning point which will make them a focus of investment activity in the next few years.That's according to a new report from Christie + Co, Europe's leading hotel property specialist and patron sponsor of IHIF and leading data benchmarking company in the hotel sector STR Global, which has been launched at the Berlin conference. Christie + Co's International Managing Director and Head of Consultancy Andreas Scriven says: \"The southern European economies have gone through turbulent times since the start of the recession in 2008 and there remain concerns about the recovery. Tourism is a major driving force in these countries and while the sector has experienced a sharp plunge during the protracted period of economic weakness, it was the lifeboat that kept the markets afloat by bolstering the economy, softening the impact of unemployment and in some areas, even outperforming the general real estate market.\"The report adds that historically the hospitality sector in these four countries has relied on domestic-driven demand which has accounted for up to 70% of overnight stays. But the reduction in discretionary spend that resulted from the downturn saw this figure decline significantly. However, since 2008, the international inbound market has grown from 10% to 36% of total arrivals which has helped to offset the decline in domestic arrivals and softened the impact of the economic downturn. International tourism has also led to an expenditure increase of more than 24%, bolstering a marginal 0.7% growth in domestic spending since 2009. According to the World Travel and Tourism Council, by 2024 foreign travellers are projected to spend more than 165 billion in these countries, representing a 47% increase.Scriven adds: \"In the UK we have seen trading performances gradually strengthen and funding become more available. Investors coming out of North America were principally responsible for driving this activity and I expect to see this funding start to move more widely into Europe, driving further growth of the tourist industry in Portugal, Italy, Greece and Spain.\"Looking ahead, the report makes some predictions for each of the countries:

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Busy Rooms releases its revenue optimization module

Berlin, Germany: Busy Rooms today announced the release of its revenue optimization tool. The new feature is fully integrated into the Busy Rooms central reservation system, allowing property managers and revenue managers to manage and review all information about content, competitors, rooms, prices and availability in one tool.

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How to Drive, Capture, and Convert Demand with Integrated Revenue Generation Processes

The direct sales channel is stronger today than ever and is becoming more and more the focus of independent hotels and resorts around the world. The rapid expansion in mobile phone use is also driving direct channel revenue. Marchex Institute reports, \"Travelers want to use their mobile phone to find, book, and manage travel. Call data presents a new opportunity for travel companies to respond to consumers with an experience that is intelligent, efficient, and leads to repeat business.\"

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Hotel values rise across Europe with Madrid seeing biggest hike

Europe's hotels witnessed their fifth consecutive year of value growth last year, with properties in the UK and Southern Europe seeing some of the biggest gains, according to our 2015 European Hotel Valuation Index.

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eRevMax partners with BookingForce to offer the 1st booking engine on LIVE

eRevMax, the leading hotel distribution and business intelligence service provider today announced its integration of BookingForce, a next generation booking engine available via the eRevMax LIVE Network (ELN). This integration will allow hotels subscribed to LIVE to be able to add direct booking engine capability to their brand.com site and manage rates and availability from the LIVE integrated management dashboard. The new eRevMax LIVE Network is the primary third party application store that allows users to subscribe, access and update applications published by eRevMax and third-party solutions providers.

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PwC UK hotels forecast update for 2015 and 2016 - More room for growth

European cities hotel forecast for 2015 and 2016 for 20 gateway cities from Amsterdam to Zurich. The 4th edition of PwC's European cities hotel forecast looks at the outlook for hotel trading in 20 key cities in Europe, set against a backdrop of uncertainty and change. 20 cities feature in the latest European cities hotel forecast In this snapshot (taken in February 2015) we look forward to what 2015 and 2016 may hold for hotels in key European cities and which are best placed to grow.

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PwC European cities hotel forecast 2015

European cities hotel forecast for 2015 and 2016 for 20 gateway cities from Amsterdam to Zurich. The 4th edition of PwC's European cities hotel forecast looks at the outlook for hotel trading in 20 key cities in Europe, set against a backdrop of uncertainty and change. 20 cities feature in the latest European cities hotel forecast In this snapshot (taken in February 2015) we look forward to what 2015 and 2016 may hold for hotels in key European cities and which are best placed to grow.

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HotStats MENA Chain Hotels Market Review January 2015

Dubai and Abu Dhabi experienced contrasting results for the month of January as gross operating profit per available room (GOPPAR) fell by 7.4% to US$281.79 in Dubai, whilst Abu Dhabi saw GOPPAR levels increase by 1.2% to US$88.38, according to the latest data from HotStats.

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February

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Boston University School of Hospitality Administration Launches RevPASH Calculator

Boston University School of Hospitality Administration (SHA) has announced the launch of RevPASH: A web application (app) that calculates a restaurants revenue per available seat hour. This free app is now available to industry professionals, educators and hospitality students.

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Infographic: 5 Distribution trends to watch for in 2015

eRevMax, the leading hospitality technology and distribution provider to the hospitality industry has released an infographic focusing key insights on 5 Distribution trends to watch for in 2015. Based on various market research, the results show that big data, use of analytics, content personalization and mobile bookings continue to move and shake the industry in the upcoming months.

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Third Annual Revenue Strategy Summit (RSS) Planned for July 29, 2015 at the Liaison Capitol Hill D.C.

Duetto, Kalibri Labs and Silver Hospitality Group, LLC announce the third annual Revenue Strategy Summit (RSS), a gathering of thought leaders and practitioners which will examine forces reshaping the hospitality industry and how marketing and technology must evolve to meet new challenges.Held for the first time in Washington, D.C. the epicenter of policy discussion and decision-making RSS is scheduled for Wednesday, July 29th at Affinia's Liaison Capitol Hill Hotel.The full-day conference will feature industry leaders discussing the evolution of the new discipline of revenue strategy while addressing key issues in the integration of revenue management, data analytics, distribution, digital marketing, loyalty marketing, sales, reputation management and technology. It will have an expanded focus on items of immediate importance to hotel owners, asset managers and brand executives, including the latest developments in policy impacting digital and technology.\"Building on the tremendous success of our first two events, we are renewing our focus to bring innovative ideas on revenue strategy to hotel owners, management companies and asset managers,\" said Stacy Silver, President of Silver Hospitality Group and conference host. \"As in the past, any hotel professional interested in gleaning practical solutions to the most important questions facing hoteliers in today's dynamic marketplace should attend.\"The 2015 RSS will combine education, networking and high-level information exchange among an anticipated group of more than 300 hotel executives from brands, ownership groups, asset managers, management companies and respected industry leaders who are responsible for increasing revenue and optimizing demand.Cindy Estis Green, CEO and Co-Founder, Kalibri Labs, LLC said, \"The pace of change continues to escalate in the digital marketplace, which poses even more substantial challenges for hotel owners, operators and brands. Building on the success of our previous Revenue Strategy Summits, attendees at this year's event will get a glimpse into the future of the distribution landscape while getting insight into new business models and the opportunities they present for customer acquisition.\" \"We're thrilled the Revenue Strategy Summit has become an incubator for sharing ideas and for challenging each other to get better,\" said Patrick Bosworth, CEO of Duetto (www.duettoresearch.com) and conference host. \"Joining friends and colleagues from around the industry, with innovation as our guiding theme, we encourage any hotel professional to attend who has an interest in discussing practical solutions to the most important challenges facing hoteliers today.\"

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What Expedia and Priceline Growth Means to an Independent Hotel

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Double Digit Growth For The UK's Hotels, But Room Rates Beginning To Plateau

The UK's hotels saw average RevPAR grow by double digits in the last trading quarter of 2014, according to the latest Hotel Bulletin: Q4 2014 published this week by HVS, Zolfo Cooper and AM:PM.

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Knowledge Center Revenue managers cautious of same-day channels

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The real innovation in the hotel business is in new processes rather than in technical gadgets

Travel Technology one of the foundations of the global travel industry. As David Ruetz, head of ITB Berlin, put it: \"At the moment, the innovation seen in the travel industry is not so much about products, but really all about processes.\" This view is shared by Uli Pillau, managing director of hetras, who also believes that travel technology is currently one of the most important innovation drivers in the global travel industry. In his words: \"Mobile platforms in particular are becoming more and more important in the travel industry, and, at the moment, the hotel sector is being completely turned on its head not by gadgets but by new processes.\"

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January

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Where Did Americans Travel Most in 2014?

To help travelers identify the most popular and trending cities this year both domestically and internationally Hotels.com has released data from its Hotel Price Index (HPI) that highlights the most popular destinations of 2014.

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Hotels Kick off the New Year with Strong Revenue Performance Driven by Average Daily Rate Growth

Hotels in major North American markets experienced strong growth in rate across all travel segments according to data from the January 2015 TravelClick North American Hospitality Review (NAHR). With average daily rate (ADR) growth of 4.5 percent for the next 12 months, ADR will drive revenue per available room (RevPAR) performance in 2015, continuing on the momentum from last year.

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Panelists: RM, marketing must be on same page

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JLL Hotel Investment Outlook - 2015: Year of upward momentum

A rising tide lifts all boats, and the strong flow of cross-border capital into hotel real estate assets is galvanising increased deal momentum. We forecast global hotel real estate transaction volume to reach $68 billion in 2015. This represents a 15% increase on 2014 levels and the third-highest annual total on record. Our projection comes on the heels of a robust 2014, when global hotel transaction volume reached nearly $60 billion, a 10% increase over the year before. Private equity investors are fully loaded and under pressure to invest funds. Asian money, driven by outbound Chinese capital, is growing rapidly due in part to increased activity from insurance companies. The confidence that investors and lenders have in global hotel market performance is expected to remain strong in 2015, with the year representing the highest transaction volume in eight years, as investors are ready to chase after top hotel deals.

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STR: US hotel performance for year-end 2014

The U.S. hotel industry reported positive results in the three key performance metrics during 2014, according to data from STR, Inc. Overall, in year-over-year results, the U.S. hotel industry's occupancy was up 3.6 percent to 64.4 percent; its average daily rate rose 4.6 percent to US$115.32; and its revenue per available room increased 8.3 percent to US$74.28.

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Expect Hotel Rates to Rise Significantly' in 2015 | travelpulse.comIn a later session at the Americas Lodging Investment Summit (ALIS) conference in Los Angeles today, presenters will detail what to expect in 2015, including the motion to push significant hikes on guests, per the report. One of these presenters, Mark Woodworth of PKF Hospitality Research, is projecting there to be a 5.4 percent increase in the national hotel rate in 2015, compared to 2014.

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Global hospitality trends point to widespread growth, cross-border M&A and new concepts in 2015

The global hospitality sector riding a broad wave of growth, innovation and demand is in a strong position to make further gains during 2015 as fresh capital from new locales increases the number of industry participants and creates an attractive atmosphere for acquisitions, according to EY's Global hospitality insights: Top thoughts for 2015.

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New City Destination Ranking Released by Euromonitor International

Market Research Company Euromonitor International released today a new ranking of the top 100 city destinations in terms of international tourist arrivals for 2013.

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Room Rate Gains to Drive RevPAR Growth in 2015, As Favorable Demand-Supply Balance Supports Peak Occupancy Levels, Says PwC US

An updated lodging forecast released today by PwC US anticipates average daily rate (\"ADR\") gains to accelerate and drive revenue per available room (\"RevPAR\") growth in 2015, building upon the solid fundamentals experienced in 2014. Last year, both individual and group travel exhibited strong momentum, with the year-over-year pace of growth in group travel outpacing the individual travel segment. This solid demand momentum, coupled with supply growth that is expected to remain below the long-term average, is anticipated to set the stage for a significant increase in pricing power for hotels, supporting our outlook of a solid 7.4 percent increase in RevPAR in 2015. With industry occupancy expected to reach levels not seen since 1984, over 80 percent RevPAR growth in 2015 is expected to come from increases in average daily rate the highest contribution average daily rate has made to RevPAR growth in the current economic cycle.

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HotStats UK Chain Hotels Market Review December 2014

Strong December results contributed to a great year for the UK hotel industry with gross operating profit per available room (GOPPAR) showing growth for London and the UK Provinces compared to 2013. South West hoteliers brought their share to the nation's success with GOPPAR increasing by 9.0% in 2014, according to the latest data from HotStats.

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Deloitte - French Hotel Industry Performances - November 2014

The combined drop in occupancy and average rates meant that trading fell significantly in November in all segments and in nearly all destinations. Within this difficult climate, the Luxury segment was the worst affected, hit by a challenging international environment.

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HotStats European Chain Hotels Market Review December 2014

Both cities were amongst the best performing markets in Europe in December, achieving impressive year-on-year growth in gross operating profit per available room (GOPPAR) by 38.6% and 34.2% respectively, according to the latest data from HotStats.

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How independents find dynamic distribution mix

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Hotel Marketers Wish List For 2015: Ten Things That May Surprise You!

At the beginning of each year, we ask clients, partners and hotel marketing peers to tell us what's on their wish lists for the year to come... While the items have changed immensely since we started back in 1984 (nobody wants a dot matix printer or box of floppies this year) the sentiment behind the list stays the same Hotel marketers want things that make their guests happy, their jobs easier and their hotels prosper.

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Steigenberger staffs up to grow e-business, IT and digital services

The Steigenberger Hotel Group's main focus this year will be strongly directed towards achieving increased quality and productivity. Both Head Office and the hotels themselves are carrying out fine tuning processes to deliver improved solutions and innovations which will ultimately lead to even higher levels of comfort and guest satisfaction. The main thrusts here are the continuing development of digital booking channels and of customer loyalty programmes and the expansion of e-commerce and IT platforms to accelerate international growth whilst also bringing about a significant improvement in cost of sales via the deployment of digital media. Responsibility for the implementation of these ambitious objectives has been placed in the hands of the newly created Division of E-Business for E-Commerce & Distribution and Online Travel Agencies (OTA), which is headed up by Vice President Ralf Denke. Mr. Denke has been involved in the e-business industry for more than twelve years and will take on a central role in moving the company into the digital age. He will share this remit with Niklas Unger, the new Head of the IT Division. Adapted to the international strategy of the company in terms of applications, architecture and sourcing, IT creates the necessary basis for the successful implementation of innovations. Mr. Unger has already worked in a number of branches as an IT and process consultant and has held responsibility for Enterprise Resource Planning (ERP), digital transformation and website relaunch projects. \"We are delighted to have been able to secure the services of two such high-calibre candidates for these two new Head Office management roles,\" said Puneet Chhatwal, CEO of Steigenberger Hotels AG. \"We took a conscious decision to recruit outside the hotel branch, and Mr. Denke and Mr. Unger will bring the necessary know-how to the table that will enable the Steigenberger Hotel Group to continue its successful development both in e-business and in the field of IT. We are making great strides in terms of realising our digital vision.\"

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Hotel Yearbook 2015 explores the future of the hotel business

The Hotel Yearbook and Hsyndicate announce the publication of The Hotel Yearbook 2015, the 9th edition in this series, first published in 2007. Made up of editorial contributions written exclusively for The Hotel Yearbook by some 70 experts and opinion leaders from around the world, the publication focuses on the future of the hotel industry and the trends and innovative ideas that will have an impact on its development.

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European Hotel Prices Drop to Lowest in Four Years - trivago reports

This month, hotel prices in key European cities have fallen to their lowest in the past four years, according to the trivago Hotel Price Index (tHPI) reported monthly by hotel comparison website trivago.co.uk.

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AKA Serviced Residences installs Datavision Business Intelligence System

Datavision announces installation at AKA Serviced Residences which handles extended stays of a week, a month, or longer. AKA is tailored for the needs of the long stay resident and has properties in prestigious neighborhoods New York's Central Park, Times Square, Sutton Place and the United Nations; Philadelphia's Rittenhouse Square; Washington, D.C.'s White House district; Los Angeles' Beverly Hills; and London's Marylebone.

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Driving Better Revenue for One Million Rooms

IDeaS Revenue Solutions, the leading provider of pricing and revenue management software, services and consulting, today proudly announced it has reached yet another milestone as the company's leading solutions now generate pricing decisions for more than one million roomsup to 42 million times dailyfor hoteliers in nearly 100 countries around the world.

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HotStats MENA Chain Hotels Market Review November 2014

Hotels in Dubai have reported weakening performance trends, as revenues per available room (RevPAR) declined by 6.6% to US$ 340.06 for the month of November compared to the same period last year, according to the latest HotStats data. The contraction in room revenues was due to a softening of occupancies which retracted by 1.1 percentage points to 86.7%, but led largely by a decline in average room rates (ARR) of 5.5% to US$ 392.37. The drop in room revenues also caused a decline in total revenues per available room (TRevPAR) by 2.3% to US$ 602.70, but was compensated in some part by an increase in food and beverage revenues that rose by 4.8% for the period. Profitability levels were under pressure as some key cost items such as payroll and sales and marketing inched higher for the period, causing gross operating profit per available room (GOPPAR) to contract by 4.3% to US$ 316.36.

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HotStats European Chain Hotels Market Review November 2014

Both Budapest and Munich hoteliers reported significant year-on-year increases in gross operating profit per available room (GOPPAR) by 25.1% and 52.8% respectively, according to the latest data from HotStats.

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2014

December

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New Study Confirms Front Desk Upselling's Role in Boosting Guest Satisfaction and Online Reputation for Hotels

TSA Solutions, a leading global provider of measurable and sustainable revenue performance enhancing solutions for the hotel industry, has together with Shangri-La Hotels & Resorts and Brand Karma, released the results of an in-depth study into upselling's profound ability to affect the number and quality of positive guest reviews. The study results reveal that a successful upselling program is undeniably correlated to a simultaneous rise in guest satisfaction and online reputation. In light of research conducted by Cornell University that similarly demonstrated a significant increase in property revenue as a result of a boost in online reputation, the presence of an effective front desk upselling strategy has never been more crucial to business success.

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Nor1 and Accor Announce Worldwide Partnership to Increase Guest Satisfaction and Boost Upselling Revenue using Nor1's eStandby Upselling Product

Nor1 and Accor announced a partnership to deploy Nor1's eStandby upselling product across the Accor portfolio of upscale and luxury hotels to help its properties drive ancillary revenue by offering its guests relevant and timely upsell offers. The partnership follows the successful pilot of eStandby across Accor properties in North America, Europe and Asia.

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IDeaS Names Final Round of 2014 IDeaS Cornell Revenue Management Scholarship Winners

MINNEAPOLIS -- IDeaS Revenue Solutions, the leading provider of pricing and revenue management software, services and consulting, today announced the second and final round of the 2014 IDeaS Cornell Revenue Management Scholarship winners. Currently in its sixth year and offered in conjunction with The Cornell University School of Hotel Administration, the scholarship is designed to help increase professional development opportunities in the field of revenue management.

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Booking.com Tries to Make European Regulators Happy, Ends Up at Disadvantage | skift.com

Booking.com unveiled a tentative agreement to appease antitrust regulators in France, Italy, and Sweden in a move that would modify its rate parity clauses with hotels. In so doing, it appears as though Booking.com, the largest online hotel booking site in Europe and the world could be put at somewhat of a disadvantage versus competitors because of Booking.com's market dominance. In a Securities and Exchange Commission filing December 15, the Priceline Group announced that its Booking.com unit has reached proposed commitments with national competition authorities in those three countries, which were working closely with the European Commission, that would alter the existing most favored nation provisions in its contracts with hotel contracts.

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Highs and lows in the Americas - ITB Research Shows

The economic situation in the United States and Canada is improving and with it has come a renewed increase in foreign trips in 2014. At the same time the weaker-performing economies of Brazil and Argentina have led to slower growth in tourism in South America. These are the findings of the ITB World Travel Trends Report, conducted by IPK International and commissioned by ITB Berlin, the world's leading travel trade show.

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London and Regional UK hotels set for growth in TRevPAR and GOPPAR in 2014 and 2015

Regional UK total revenue per available room (TRevPAR) and gross operating profit per available room (GOPPAR) are forecast to rise by the end of the year by 6.5% and 14.4% respectively, while London will also experience positive year-on-year comparison but at a slower pace with TRevPAR and GOPPAR going up in 2014 by 1.3% and 1.8% respectively. Moreover, both Regional UK and London hotel markets will continue to grow in 2015 with rising TRevPAR and GOPPAR anticipated, according to the Hotel Profitability Forecasts Reports released by e-forecasting and HotStats.

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Deloitte - French Hotel Industry Performances - October 2014

October's hotel industry performances confirmed September's observations: the results were encouraging for hotels in Ile-de-France, yet the picture was much more varied (and at times discouraging) throughout regional France. October did, however, bring a pleasant surprise for coastal hotels, where the good weather boosted trading.

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Quentin Hotels Select IDeaS to Boost Revenue Management Strategy

IDeaS Revenue Solutions, the global provider of pricing and revenue management software, services and consulting today announced that Quentin Hotels has implemented IDeaS Revenue Management System (RMS) across their property portfolio in two European capital cities.

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PKF-HR Forecasts Broad-Based RevPAR Growth

All segments of the U.S. lodging industry will enjoy strong performance for the foreseeable future according to the recently released December 2014 edition of PKF Hospitality Research's (PKF-HR) Hotel Horizons (PKF-HR is a CBRE company). Rising levels of employment, combined with increased geographic expansion of the national economic recovery, will result in revenue per available room (RevPAR) growth in excess of long-run averages for all hotel chain-scales, most location categories and the vast majority of markets from 2014 through 2017.

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Europe Ski Travel Trends 2014 - 2015 - By trivago

Chamonix is the most popular ski resort this season, according to new data from hotel search website trivago.co.uk. At an average of 288 per night for a standard double room, Val d'Isere is the most expensive. The resort with the best rated hotels is St. Anton, with a reputation ranking index of 85.59%.

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HotStats MENA Chain Hotels Market Review October 2014

The relative stability experienced in Manama during recent months has allowed hoteliers to record a strong growth in revenues for the month of October compared to the same period last year, according to the latest data from HotStats.

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How These Hotels Give Biggest Rivals A Real Run For Their Money | forbes.com

Many individual hotels, and chains across the nation, struggle to compete with the very biggest brands on revenue per room. But things are changing, with the aid of smart technology. Chains such as Red Lion, and one-off hotels such as El Cortez (Las Vegas' longest continuously running hotel and casino), are analyzing a raft of big data to help set the best room rates in a much more vigorous and effective way, giving their largest rivals some serious competition.

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November

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New statistics reveal the ups and downs of EU tourism

Europe is undoubtedly one of global tourism's heavyweight contenders when it comes to international travel. Research from the United Nations World Tourism Organisation (UNWTO) showed that 563 million people visited Europe in 2013, which helped amass $489 billion in tourism receipts, making the content the highest performer in the world in both areas.

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HotStats UK Chain Hotels Market Review October 2014

Once again the UK Provinces lead the way to profit growth with positive year-on-year movement during the month of October in gross operating profit per available room (GOPPAR). Yorkshire and Humberside hoteliers experienced a 10.0% increase in this metric while London hoteliers registered a decline, according to the latest data from HotStats.

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Defying Industry Trend, Virgin Hotels Resists Tacked-On Fees | nytimes.comA NEW hotel company plans to buck the trend when it opens its first property, in Chicago, in January by not charging travelers those annoying extra fees, while allowing reservation cancellations till late on the day a guest is scheduled to arrive. Set to open in mid-January, the Virgin Hotel Chicago will not impose fees on various things that other hotels routinely charge for, including high-speed Wi-Fi and business center services. And travelers will be able to cancel a reservation as late as midnight on the day of arrival without being charged.

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Finland's Kamp Group Partners with IDeaS to Drive Revenue Performance

IDeaS Revenue Solutions, the leading provider of pricing and revenue management software, services and consulting today announced that Kamp Group, which includes Hotel Klaus K will be implementing IDeaS Revenue Management System (RMS) across five of their properties, driving revenue performance for more than 700 rooms.

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Rising Demand Keeps Bali Tourism Ahead Of The Curve

Bali's hotels are seeing increased demand despite broader concerns about what seems to be an endless stream of new rooms coming online. In a new report released by leading hospitality firms Horwath HTL and C9 Hotelworks figures show the overseas arrivals though August of this year surged 14% year-on-year. By the end of 2014 international passenger arrivals though Ngurah Rai Airport are expected to eclipse a record 3.8 million. Speaking on the trend Matt Gebbie of Horwath HTL said: \"Bali hotels in many cases are weathering the storm of new supply, admirably holding rates and taking a small hit on occupancy. Individualism, management and product quality at every price point are more important than ever.\"

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Knowledge Center Amazon to Get Into Hotel Booking With Launch of Travel Site

Marriott and Hilton Announce Penalty for Last-Minute Cancellations | nytimes.comIn recent years, the airline industry has generated billions in revenue by charging fees on top of base fares. Now the hotel industry seems to be having the same idea. Two worldwide hotel companies, Marriott and Hilton, recently announced that they would increase their fee revenue by tightening rules on last-minute reservation cancellations. Business travelers have long been accustomed to being able to cancel a reservation at many hotels, without charge, as late as 6 p.m. on the day of arrival.

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10 Things to Know About Burma Hotels: Your Myanmar 101 | hotelchatter.com

Mingalabar! All this week we'll be focusing on one of the fastest changing hotel scenes on the globe: Burma, or Myanmar. (For Burma or Myanmar, see here - as fence-sitters, we'll be using the two interchangeably throughout the week.) Coming up, we'll take detailed looks at some of the country's standout hotels, but for today, let's talk basics.

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TravelClick Hosts Complimentary Webinar on Q3 2014 Global Hotel Industry Performance

TravelClick, global provider of innovative cloud-based solutions that enable hotels to grow revenue, will present three free webinars on December 1 and 2 to review third quarter 2014 hotel performance results and trends. Findings will be presented by TravelClick executive John Hach, Senior Vice President, Global Product Management, and Dr. Brumby McLeod, assistant professor at the College of Charleston School of Business. They will discuss current and future best practices for hotels to transform big data into actionable business intelligence to create a unique and localized competitive advantage. The webinars will be moderated by Barbara Taylor Carpender, President and CEO at Taylored Alliances.

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Which revenue management structure works best for limited service budget hotels?

Limited service operators and owners are facing both high-demand situations at present and over-supply on the horizon. They need to squeeze high returns out of assets while times are good right now, whilst getting ready to have that competitive advantage in the near future. Limited service operators and owners are facing both high-demand situations at present and over-supply on the horizon. They need to squeeze high returns out of assets while times are good right now, whilst getting ready to have that competitive advantage in the near future. 

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How Do Hotels Decide Which Room to Give You? | hotelchatter.com

Ever wonder what goes on behind the computer screen behind the front desk? Like, how did they decide to put you in the smoking room when you asked for non-smoking? Or how did they give you a deluxe room with an ocean view when you only paid for a standard city view? Our Front Desk Guy, Aditya Rajaram, is here to tell you all about it.

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Deloitte - French Hotel Industry Performances - September 2014

Always eagerly awaited, the month of September was rather underwhelming. French hotel industry performances were generally better in September. However, this was mainly down to the weight of the Parisian market, as elsewhere, results remained somewhat disappointing. Although more encouraging performances were registered here and there, generally-speaking the economic context continued to drag down the sector.

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October

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Leading Indicator for Hotels Advances 11 months in a Row

Durham, New Hampshire USA - Future business activity in U.S. hotels rose in September according to the latest reading of the Hotels' future business conditions (HIL) indicator. eforecasting.com's HIL, a composite indicator that gauges future monthly overall business conditions in the U.S. hotel industry, increased by 0.3% in September to 118.3, following an increase of 0.4% in August. The index is set to equal 100 in 2005.

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Free Whitepaper: Hotel Revenue Management

As today's markets fundamentally changed both in demand patterns and purchase behaviour, most existing Hotel Revenue Management approaches seem to be outdated. Hotel Revenue Management has become quite a complex field since consumer demands are very distinctive nowadays while weak points of a hotel are quickly discovered and spreat out in real time.

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Method to the madness: How hotels set room rates | usatoday.comFor hotel guests, it can be dizzying how the cost of the same room, at the same property, can vary dramatically from one day to the next. But there's definitely a method to the seeming madness. Hotels decide how to price their rooms \"based on many different factors, including the market they are in, special events or holidays that may affect their demand for rooms and the differences in the rooms they have to sell,'' said Craig Eister, a senior vice president for the hotel company IHG. IHG's brands include Holiday Inn, InterContinental and Crowne Plaza. \"Prices for rooms may change over time as any of these factors vary.\"

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HVS Publishes Indonesia Hotel Watch 2014

The Consulting and Valuation team at HVS Singapore recently published the Indonesia Hotel Watch (IHW) 2014. Providing comprehensive up-to-date hotel and tourism information such as tourist arrivals, hotel performance trends, as well as existing and future hotel supply information, this publication seeks to provide stakeholders with insights into various markets in Indonesia. Across the archipelago, specific markets covered in IHW 2014 are Jakarta, Surabaya, Bandung, Bali, Bintan, Bogor, Lombok, Medan, Yogyakarta and Makassar.

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HSMAI, Duetto Release White Paper on Open Pricing

The white paper makes the case for moving past best available rates and pricing all room types, channels and dates independently of one another to maximize revenue. \"While in the short term, hotel industry revenues continue to rise, commissions paid to third parties are growing twice as fast threatening hotel revenues and profitability. A response from the industry is needed and improvements in business intelligence, data and analytics are providing hoteliers better forecasts by specific channels. Together with new technology that is allowing connectivity among property management, central reservation and revenue management systems, open pricing is becoming a reality,\" said Patrick Bosworth, CEO and co-founder of Duetto.

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Today's Hotel Revenue Managers are Analysts, Strategists

The Hospitality Sales & Marketing Association International (HSMAI) Asia Pacific's 10th Annual AsiaConnect Conference was held in Singapore on September 3, 2014 at the Marina Bay Sands Expo & Conference Center. At the conference, two panels discussed how technology is impacting the role of the Sales Manager, and that of the Revenue Manager in hotels.

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How to unlock revenue leadership traits

September

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HotStats European Chain Hotels Market Review August 2014

Dublin and Vienna recorded double-digit increases in average room rate (ARR) which contributed to surges in gross operating profit per available room (GOPPAR) of 21.9% and 25.0% for the month of August, according to the latest data from HotStats.

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HotStats UK Chain Hotels Market Review August 2014

With London's profitability bouncing back with positive year-on-year comparison in August, the UK Provinces go from strength to strength with gross operating profit per available room (GOPPAR) showing a double digit growth, and West Midlands hoteliers recording an 11.1% surge in this metric, according to the latest HotStats.

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Full-service rate edge nullifies segment creep

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PwC UK Hotels Forecast 2015 - Growth beds in

PwC 's latest forecast for UK hotel performance expects growth across the board for the 2014 outturn and into 2015. Overall UK hotels are expected to see a5.6% gain in RevPAR (revenue per available room) in 2015 (to 67.39), driven by a 4% rates growth (to 86.49) and a 1.6% increase in occupancy (to 78%). This is underpinned by a continued strong recovery in the Provinces as well as strong growth in London, especially next year.

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Take a ‘case-study’ approach with RM talent

Beyond RevPAR: Here Comes ProPAR! | meetingsnet.comJust when you thought you'd learned all about what revenue managers are thinking when your RFPs land on their desks, along comes an article titled \"Sea Change\" in the September issue of Hotels magazine that turns the topic on its head. Hotel ownership groups, the article states, are dissatisfied with seeing more revenue but less profit as customer acquisition costs have increased at a higher rate than revenue. A major contributor to customer acquisition costs are commissions, both wholesale (those paid to online travel agencies) and retail (those paid to travel agents or third-party intermediaries).

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UK Hotels Turn the Corner to Recovery as RevPAR Reaches Pre-downturn Levels

Hotels in eight out of 12 UK cities in the latest quarterly Hotel Bulletin for Q2 2014 recorded RevPAR (rooms revenue per available room) beyond pre-downturn levels with the remaining four cities almost reaching these levels. The Hotel Bulletin, compiled by HVS, Zolfo Cooper and AM:PM, reports that hotel performance in London and the regions has continued to improve in Q2 2014 with average RevPAR increasing 10% year-on-year.

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How to create a revenue leader

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Good prospects for tourism in Europe

Germany confirmed as number one source market for European destinations Study by the European Travel Commission and shared with ITB Berlin provides information on the most important source markets for tourism to Europe

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PKF-HR Forecasts Record Occupancy for 2015

The U.S. lodging industry will achieve 65 percent occupancy in 2015, the highest national occupancy rate since STR, Inc. began reporting data in 1987, according to the recently released September 2014 edition of PKF Hospitality Research's (PKF-HR) Hotel Horizons. (PKF-HR is a CBRE company.) By year-end 2015, PKF-HR projects that the demand for lodging accommodations will have increased 25.8 percent since the depths of the recession in 2009, while the supply of hotel rooms will have grown by just 5.6 percent.

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Global Hotel Prices Rise for the Fifth Year in a Row

The average price paid for a hotel room around the world rose by four percent during the first six months of 2014, when compared with the same period in 2013 as the overall economic recovery gathered greater momentum, particularly in Europe[1], and consumers became more confident in increasing their travel spending.

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August

Hospitality Asset Managers Association (HAMA) Study Documents Growing Revenue Acquisition Costs Outpacing Hotel Revenue GrowthOfficials of the Hospitality Asset Managers Association (\"HAMA\") today announced the results of a multi-year study that demonstrates that revenue acquisition costs outpaced hotel revenue growth from 2009 through 2012. The results were presented in \"The Rising Costs of Customer Acquisition,\" a white paper commissioned in late 2013.

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Caribbean Hotels Steadily Improving - PKF Reports

PKF Consulting USA (PKFC), announced today that the average Caribbean hotel enjoyed an 18.6 percent increase in net operating income (NOI) during 2013, according to its newly released 2014 edition of Caribbean Trends in the Hotel Industry. This is the third year in a row that Caribbean hotels have experienced a double-digit increase in NOI and the highest annual growth in profits achieved since 2008.

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Speakers and Topics Announced for the Second Annual Revenue Strategy Summit (RSS)

Duetto, Kalibri Labs and Silver Hospitality Group, LLC announced the speakers, and agenda, for the second annual Revenue Strategy Summit (RSS), a gathering of thought leaders and practitioners who will examine forces reshaping the hospitality industry and how marketing and technology must evolve to meet new demands.

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Rainmaker Group Earns Spot on Inc. 5000 List for Fourth Consecutive Year

The Rainmaker Group, a world leader in automated price optimization software and services for the multifamily housing and gaming/hospitality industries, is pleased to announce it has once again ranked in Inc. magazine's exclusive list of the nation's fastest growing private companies. This is the fourth consecutive year Rainmaker has earned the honor.

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PKF Consulting USA Lodging Insights - August 2014

Mark Woodworth and Jack Corgel discuss second quarter results and their updated expectations for the rest of 2014 and 2015. PKF Consulting USA (PKFC) serves a broad range of clients, including hotel owners and operators, financial institutions, real estate developers, investors, product and service providers to the industry and governmental agencies. Its key services include real estate appraisals, litigation support and expert testimony, market and financial feasibility studies, spa and wellness consulting, purchase price allocations, asset recovery services, and impact studies.

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African Hotel Valuation Index reveals hotel rooms in Seychelles have the highest value

The survey of internationally branded properties covers 14 African markets including Nigeria, Ghana, Egypt, South Africa, Morocco, Angola and Zambia. The HVI ranks each market relative to an African average and monitors annual percentage changes in the values of four- and five-star hotels, reporting the average value per room in each region in US dollars.

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STR Reports US Hotel Occupancy Up for Week Ending August 2, 2014

Smith Travel Research The U.S. hotel industry recorded positive results in the three key performance measurements during the week of 27 July through 2 August 2014, according to data from STR.

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EMEA Hotels Monitor Issue 14 - August 2014 - WhiteBridge

The first half of this year has been largely uneventful compared to the last 13 six-month periods we have been monitoring in EMEA. Aside from unrest in Ukraine, there have been no new major conflicts. As a result, economic recovery is beginning to take hold across the region and certain markets are booming in terms of new development and hotel performance levels.

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The Greater China Update 2nd Quarter 2014

Mixed signals from markets across Greater China, as long-haul markets continue to struggle. While regional travel is strengthening, hotel markets have yet to see an upside. China's international visitor arrivals continued to decline, falling 5.9% YOY to 30.2 million visitors in 1Q 2014. The Hong Kong and Macau markets contracted by 7.9% and 2.5% YOY, respectively; Hong Kong and Macau together accounted for 76.7% of total visitor arrivals. All top five markets (excluding Hong Kong and Macau) also continued to slow: Japanese visitor arrivals further declined by 8.4%, while Taiwan, the USA and South Korea respectively recorded YOY declines of 2.5%, 2.0%, and 1.0%. All Southeast Asian markets, including Thailand, Indonesia and Malaysia, declined by single-digit percentages as well.

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IDeaS Announces 2014 Winners of IDeaS Cornell Revenue Management Scholarship

For the sixth year in a row, IDeaS Revenue Solutions, the leading provider of pricing and revenue management software, services and consulting, today announced the winners of the IDeaS Cornell Revenue Management Scholarship. Offered in conjunction with The Cornell University School of Hotel Administration, the scholarship is designed to help increase professional development opportunities in the field of revenue management. Under the first round of the program, six hospitality professionals were awarded scholarships based on their demonstrated excellence in revenue management and career aspirations.

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Deloitte - French Hotel Industry Performances - June 2014

June finished on a negative note, with the French hotel industry posting a decline in RevPAR. The reason? The seemingly never-ending difficult economic situation that is impacting the hotel industry, coupled with an even-numbered year with fewer MICE(*) activities: the latter illustrates how a destination's events calendar has become highly strategic for many tourism actors.

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Q2 2014 Greek Hospitality Industry Performance

In the first half of 2014 1.4 million international tourists arrived at the Athens by plane, 350,000 more than in the same period last year, an increase of +32.8%. We estimate that this increase translates into an additional 198,000 arrivals / 290,000 room nights / 435,000 overnight stays of international tourists at Athens' hotels. The total economic impact of this increase in H1 is estimated at 98.8 million. As a consequence occupancy levels increased significantly reaching 90% in June but room rates increased only moderately at almost 5%. ARRs are still 17% below the levels of 2007 2008 and also compared to other Mediterranean capitals, the Athens hotel sector remains one of the cheapest.

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July

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HVS In Focus - Yangon, Myanmar

Although Myanmar's capital has been moved to Naypyidaw, Yangon still remains Myanmar's commercial center being the largest city with a population of more than 4 million. Yangon is the country's gateway city where international travelers stop enroute to exploring other regions of the country.As a result of the city's appeal to leisure and business travelers, many international hotel operators are eager to establish their presence in Yangon.

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Take small steps to total revenue management

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HVS In Focus: Istanbul, Turkey

Spanning two continents, Istanbul is a unique destination. This article provides an overview of the supply and demand factors currently affecting the city and a review of the hotel market performance.

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Middle East Investment in Europe rises by 25% H1 2014 - Colliers Reports

Middle East investment in Europe rose by 25 per cent year on year in the first half of 2014 to 5.9 billion, while the total cross border investment in Europe rose by nearly a third (32 per cent) to top 44 billion. Middle East capital accounted for approximately 13 per cent of cross border capital coming from outside of Europe and was the second largest investment group into Europe following North America (18 billion).

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Which European Hotel Markets Are Especially Tied To International Demand? | MKG Reports

The rising share of international guests in the clientele-mix of European hotels has been a key trend in recent years. So where are we standing today in each of the five biggest European hotel markets?

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Demand for serviced apartments increases but classification system vital

Demand for serviced apartments is growing faster than new supply in many European markets, as an increasingly mobile workforce drives business travel and relocation activity.

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Duetto Secures $21M Funding to Accelerate Expansion Worldwide

Duetto, the market leader in hotel profit optimization software, today announced the closing of a $21M financing led by Accel Partners to extend the company's global reach.

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June

Multiple Trends Shaping The Hotel Industry | HotelNewsNow.comThere is a bevy of macro and microeconomic trends that will help shape the hotel industry's next 18 months, panelists discussed Monday during the Hospitality Sales and Marketing Association International's Revenue Optimization Conference.

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eRevMax Launches Performance Analytics and Benchmarking Platform for Hotels

eRevMax, the leading hospitality technology & solutions provider of channel management and connectivity solutions, has today launched Analytics, a first of its kind Business Intelligence (BI) solution which gives hoteliers instant visibility into their business performance at anytime from anywhere. Hosted on eRevMax LIVE responsive-web platform, RateTiger & Connect Analytics transform data into real-time insight to help hotels measure and improve key metrics including booking production, pace, competitive benchmarking, reputation monitoring and overall compliance to business plans.

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Hill Named HSMAI's Revenue Management Professional of the Year

The Hospitality Sales and Marketing Association International (HSMAI) has named Jennifer Hill, Director of Revenue Management for the Hamilton Crowne Plaza in Washington, D.C., as Revenue Management Professional of the Year for her outstanding achievements in hospitality revenue management.

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2014 World Cup Kick-off: HVS Brazil Market PulseWith the world's biggest sports event commencing in Brazil, HVS So Paulo analyzes the impact of the games on the region's hotel market. Despite the turbulent preparations, the event has had a positive start, and hotels in majority of the host cities should have good reasons to celebrate.

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TSA Solutions Supports Putting Revenue Management in the Spotlight at HSMAIs' 2014 Revenue Optimization Conference

Global leader in hotel front desk upselling to help debunk hospitality's myth of a price ceiling at the must-attend event of the year for revenue management strategy

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HSMAI, Rainmaker Develop White Paper on Using Analytics for Group Pricing

The Hospitality Sales and Marketing Association International (HSMAI) and Rainmaker, a leader in profit optimization solutions for the hospitality industry, have developed a white paper titled \"A New Age for Group Pricing.\" The white paper, written by Trevor Stuart-Hill, discusses one of the more difficult responsibilities sales managers and revenue managers have; that is, deciding what prices to quote a group. Stuart-Hill is the founder of Revenue Matters and co-author of the college textbook \"An Intro to Revenue Management for the Hospitality Industry Principles and Practices for the Real World.\"

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Rates, values to sustain sturdy surges

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IDeaS Celebrates 25 Years of Innovation and Strategic Growth

IDeaS Revenue Solutions, the leading provider of pricing and revenue management software, services and consulting, today celebrated a quarter century of steady, strategic growth as the company exceeds an installation base of 5,000 hotel properties and nearly one million rooms across 94 countries.

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The TravelClick Perspective May 2014

The hotel industry outlook for the top 25 North American Markets is showing an increase of 4.9% in committed occupancy for May 2014 - April 2015. This is compared to the same time last year and is based on group commitments and individual reservations on the books as of April 27, 2014. The group segment is up 4.7% in room nights committed (contracted), and new group business added over the last month (pace) is up 3.0% over the comparable period last year. Additionally, transient room nights booked are up 5.2% compared to the same time last year, and average daily rate (ADR) is growing slightly above occupancy, up 3.4% based on reservations currently on the books.

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Recovery in US Hotel Market Ends Peak Performance to Persist | PKF Reports

According to the recently released June 2014 edition of PKF Hospitality Research, LLC's (PKF-HR) Hotel Horizons forecast report, the U.S. lodging industry will achieve an occupancy level of 63.6 percent in 2014, topping the pre-recession peak of 63.1 percent reported by STR, Inc. (STR) in 2006. Given this favorable balance between supply and demand, R. Mark Woodworth, president of PKF-HR predicts that hotel owners and operators will begin to see real (inflation adjusted) recoveries in average daily rates (ADR) and net operating income (NOI).

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May

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Hotel Prices during the 2014 Brazil World Cup

The cost of a hotel stay in one of the Brazilian host cities during the World Cup Period (12th June to 13th July) will be an average of 143, according to data form hotel search website trivago.co.uk. This will increase to an average of 187 on match days. Braslia and Manaus are the two most expensive destinations, making England versus Italy and the play-off for third place two of the most expensive matches for a hotel stay.

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Another busy summer forecast for US hotels | hotelnewsnow.com

Hoteliers report demand is heating up for summer as more travelers look to hit the road because of the improved economy. According to STR, occupancy is expected to increase 1.8% to 71.2%; average daily rate is expected to rise 4% to $116.44; and revenue per available room is predicted to increase 5.8% to $82.90 during June, July and August when compared to 2013.

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Revenue-management best practices have failed

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HTNG Releases Video Recordings of Industry Summits on Big Data and Cloud

Hotel Technology Next Generation (HTNG), the membership association that unites the world's hospitality companies and technology innovators to solve industry challenges, released full video recordings of the first two sessions of its Strategic Leadership Engagement Series (SLES). The SLES is a set of summits where senior hotel IT executives from across the industry meet with leading-edge technology providers to share perspectives on specific important technology issues facing hotels. Each provider presents its own industry expertise and thoughts on the issues in 30 minutes, followed by a moderated discussion with all participants.

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HotStats European Chain Hotels Market Review April 2014

Both Budapest and Vienna registered revenue per available room (RevPAR) growth in April but failed to convert these gains to the bottom line with gross operating profit per available room (GOPPAR) showing year-on-year negative movements of 1.9% and by 1.2% respectively, according to the latest data from HotStats.

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Findings from 'Winning the Next Billion Asian Travelers' - TripAdvisor China Study

A new combined study between TripAdvisor China and The Boston Consulting Group (BCG) has yielded significant insights into the future of global travel traffic from the Asia-Pacific (APAC) region. The study, Winning the Next Billion Asian TravelersStarting with China, specifically focuses on the market that will be largest contributor to growth in the region: China.

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Revenue-management best practices have failed | hotelnewsnow.com

The traditional revenue-management best practices have failed, leading processes to change from a static to nimble approach, according to panelists on a webinar hosted by the Hospitality Sales and Marketing Association International University, Hotel News Now and STR, HNN's parent company. The way in which customers shop has changed, panelists said during the webinar titled Revenue & yield management best practices' have failed. Therefore, best-available-rate pricing is in its final act of the revenue- management play.

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Infographic: Travel Interest to Brazil during World CupWith just over three weeks until the first match of the 2014 FIFA World Cup, hotel search website trivago.co.uk has analysed travel interest to Brazil during this period (12th June to 13th July). Searches increased by an average of 700 per cent during the World Cup period. The largest increase came from Belgium (1456 per cent), while interest from the UK increased by 555 per cent.

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Trends and Opportunities Brazil 2013-14 | HVS Report

This article analyzes hospitality markets in six major Brazilian cities So Paulo, Rio de Janeiro, Belo Horizonte, Curitiba, Porto Alegre and Salvador discussing key performance indicators in 2013 vis-A-vis past years.

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HotStats UK Chain Hotels Market Review - April 2014

Hotels in Heathrow experienced year-on-year increases in April for total revenue per available room (TRevPAR) and gross operating profit per available room (GOPPAR) by 3.7% and 5.4% respectively, in a further boost to calendar-year-to-date results, according to the latest data from HotStats.

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Nor1 Announces eReach

Nor1, whose upsell solutions have helped hoteliers generate more than $500 million dollars in ancillary revenue, announced the launch of eReach, a new mobile merchandising solution that helps hotels increase revenue and guest satisfaction during a guest's hotel stay, via real-time, data-driven predictive targeting.

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Canadian Lodging Market Poised to Set New RevPAR Records in 2014 and 2015

At last, the Canadian lodging market returned to pre-debt-crisis performance levels in 2013, enabling new records to be set for RevPAR in 2014 and especially in 2015 (unadjusted for inflation). These new highs will be a continuation of the strong growth sustained in 2013, when the Canadian market realized a RevPAR increase of 3.9%, buoyed by the high RevPAR growth in oil and gas markets across Canada. Constrained growth in the national supply base, at 0.5% in 2013, has also helped to keep occupancy levels strong.

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French Hotel Industry Performances - March 2014

After an uncertain beginning to the year, March amplified the drop in French hotel industry activity. The first trimester 2014 thus finished on a worrying note: rooms revenue in general dropped by 1% to 5% depending on the category. Occupancy continued to drop, while the 3 point rise in VAT could not be passed on to professionals.

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Latin America & Caribbean Hotels Monitor Issue 3 May 2014 - Whitebridge Hospitality

Whitebridge Hospitality is a specialist advisor to investors, developers and operators in the hospitality industry around the globe. We provide investment, operational and planning advice, and guidance in respect of the entire hospitality spectrum, including: hotels, mixed-use resorts, leisure facilities, casinos, visitor attractions and sporting venues. Our uniquely qualified team can provide services throughout an asset's life cycle.

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April

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U.S. Hotels In Profitability Sweet Spot: Double-Digit Gains In NOI Forecast Through 2015

According to the 2014 edition of Trends in the Hotel Industry, an annual report recently released by PKF Hospitality Research, LLC (PKF-HR), hotel profits are on pace to exceed pre-recession levels in 2014.

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Knowledge Center Strong data leads to smart business decisions

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Analysis of Development Trend and Operation Models for Midscale Hotels in China

The midscale hotel market in China has begun to receive attention from many international and domestic hotel brands. This article discusses the development trends and operation models for midscale hotels in China. Against the backdrop of the declining profits of upscale and economy hotels, the midscale hotelmarket which has always been considered less important in China has begun to receive attention from many international and domestic hotel brands. Considering the large room for growth and development potential for midscale hotels in China, branded hotel groups are adopting different strategies to develop and seize China's midscalehotel market.

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Big Opportunities for International Brands in Italy - Horwath HTL Reports

Italy, probably the largest single market for hotel rooms in Europe, still has plenty of room to grow for the major international hotel companies, especially in the midscale and economy markets.

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Personalization and Pricing: How to Drive Profitability in Web-based Booking Engines | By Kelly McGuire

The InterContinental Hotel Group recently conducted a global survey of their hotel guests, and came to the following conclusion, as expressed by their CEO: \"Hotel brands have traditionally concentrated on being 2D how to be both global and local. But our research shows that the rise of personalization means brands must be 3D [personalized, local, global] in order to build both trust and lasting relationships with guests and to win in a highly competitive global market,\" (Richard Solomons, CEO, IHG).

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March

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Finding Your Upsell Sweet Spot | By Klaus Kohlmayr

Despite occupancy rates that have returned to pre-recession levels in many parts of the world, it is still not clear what 2014 will hold for the hotel market in regards to RevPAR and ADR. In fact, even industry experts are at odds on those projections(1). This apparent ambiguity suggests that, in order to achieve a full recovery, hoteliers need to maintain their focus on optimizing revenue, and not be content merely with achieving heads in beds.

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Hotel rate parity lives on | By Harvey ChipkinWith the recent dismissal of an antitrust case accusing hoteliers and online travel sellers of price-fixing, the practice of hotel rate parity is likely to live on for now. Rate parity is the industry-wide practice of hotel chains setting and controlling the best available rates offered through various distribution channels. Rate parity does not involve hotel companies setting prices in collusion with competitors. A rational' business practice Last month a federal judge in Dallas dismissed a consolidated class action suit brought against major hotel companies and online travel sellers, including Orbitz, Priceline and Expedia. The suit accused Starwood, InterContinental Hotels Group and Marriott, among others, of conspiring with OTAs to set prices.

Dynamic pricing matches rates with demand

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Balancing direct and indirect business | hotelnewsnow.com

How's business these days? For many hoteliers, things are starting to get pretty good. Hoteliers I talk with are enjoying higher rates and occupancies, along with an overall improved business climate and increased optimism about the coming year. As tends to happen during good times, many of these hoteliers are taking this opportunity to evaluate their relationship with distribution partners and to explore ways to drive more business through direct channels. By Tim Peter, HNN columnist

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Global Hotel Prices Rise for the Fourth Year Running - hotels.com reports

The average price of a hotel room around the world rose 3 percent during 2013, according to the latest Hotels.com Hotel Price IndexTM(HPI). This means there have now been four years of steady rises in hotel prices since the substantial falls during the financial collapse of 2008-2009. Set at 100 in 2004, the HPI tracks real prices that hotel guests actually paid for their accommodation around the world. The 2013 HPI stands at 110, seven points lower than its peak in 2007 despite the recent growth, and just ten points higher than at its launch.

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Is Your Hotel's Revenue Management Strategy 'Mobile-Compatible'? | By Jean Francois Mourier

If you have read any hotel trade publications, listened to the news or watched the average consumer book a vacation in the past year, you may already know about mobile commerce (or mCommerce). Just like the name implies, mCommerce is any purchase made via mobile device, including smartphones or tablets. While m-commerce used to be used primarily by tech-savvy Millenials, it has now gone mainstream across all industries: 'mCommerce constitutes $41.68 billion of the total $262.3 billion of [retail] ecommerce sales for 2013 (an increase of 68.2% from 2012) and accounts for 16% of total ecommerce sales.'

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Hospitality leaders share insights on revenue management and growth opportunitiesThis month, Florida International University's Chaplin School of Hospitality & Tourism Management (CSHTM) and its Institute for Hospitality and Tourism Education and Research (IHTER) released a white paper titled Revenue management 2020: talent, tools & technology. The paper provides the hospitality industry with ideas on what can be done to shift the perception on the integration of revenue management and to best capitalize on growth opportunities.

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Hotels forecast 2014 and 2015 Spotlight on London

We have high hopes for London as strong demand drives up ADR. We forecast almost 4% growth for RevPAR in 2014 as rates and occupancy hit new highs. Further records are expected to be broken in 2015.

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Room to Grow: PwC's European Cities Hotel Forecast 2014 and 2015

This third edition of PwC's European cities hotel forecast is published against a backdrop of a region that has taken an economic pounding but is seeing clear evidence of economic recovery and returning confidence. The world is changing at a pace and in this snapshot (taken in February 2014) we look forward to resurgence in travel and hotel prospects in 2014 and 2015.

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February

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Moving from revenue management to revenue strategy | By Patrick Bosworth

The hotel industry continues to see revenues bleeding away to intermediaries and now to 'metamediaries' as well. This wake-up call from Patrick Bosworth, CEO and co-founder of San Francisco-based Duetto, will help hoteliers see that they must take steps to strategically regain control of their net revenues and they must do it now.

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Social influx | By Sanjay Nagalia

The path to purchase is increasingly social, says Sanjay Nagalia, Chief Operating Officer and co-founder of IDeaS Revenue Solutions. He argues that analyzing online guest sentiment is a critical element of making more informed pricing decisions.

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France: Pricing strategies: What prices are hoteliers practicing? | hospitality-on.com

Pricing is naturally a major concern for hotel customers, and thus hotel professionals. But concretely speaking, what strategies are being implemented? Hospitality On addresses French hoteliers' current practices in France.

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Hotel Room Alerts Might Be The Best New Booking Service We've Seen Yet | hotelchatter.com

What do you do when the hotel you want to stay in is sold-out? You probably exhaust all the options you can--like hitting up every booking site known to man, constantly checking the hotel's own website and perhaps even begging the front desk to try and find you a room. But you can stop all of that busy work, thanks to Hotel Room Alerts.

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Horwath HTL Projects 2014 Hotel Outlook For the Americas

Horwath HTL, the world's largest and most experienced hotel, tourism and leisure consulting Brand have written seven Country Reports from the North American, Mexico and Latin America for the prestigious 2014 Hotel Yearbook. The Hotel Yearbook, in its eighth edition, is made up of exclusive editorial contributions from more than two-dozen opinion leaders from around the world. The publication focuses on the future of the hotel industry and upcoming trends and innovations that will have an impact on its development.

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Starwood, Expedia Win Dismissal of Room Price-Fixing Suit | bloomberg.com

Starwood Hotels & Resorts Worldwide Inc. (HOT) and Expedia Inc. (EXPE) among other hotel and Internet travel agencies won dismissal of an antitrust lawsuit after a judge found consumers hadn't showed the companies conspired to fix room prices. The well-pled facts do not plausibly suggest that defendants entered into an industrywide conspiracy, U.S. District Judge Jane J. Boyle in Dallas said yesterday in a ruling throwing out the case. The plaintiffs, who bought hotel rooms across the U.S., claimed in more than two dozen consolidated cases that the companies agreed to prevent consumers from getting lower prices. The companies denied any attempt to fix prices.

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Super Bowl was not so super for hotels | latimes.com

This year's Super Bowl was less than super for hotels in New York and New Jersey. Hotel occupancy rates for Super Bowl weekend were 61% in Bergen County, N.J., 79% in New York's Times Square area and 75% in New York's uptown and midtown areas, according to the hotel consulting and analytics firm STR Analytics.

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A 2020 vision for revenue management, or Meet John, the CVO | By Trevor Stuart-Hill

Trevor Stuart-Hill is a revenue management strategist who has been recognized by HSMAI as one of the hospitality industry's top 25 minds in sales and marketing. We asked him how he saw this domain changing in the future, and he responded with the following day-in-the-life mini-saga about John, a hotel's Chief Value Officer in the year 2020.



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IDeaS Receives High Honor

IDeaS Revenue Solutions, the leading provider of pricing and revenue management software, services and consulting, today announced it has been recognized by the Hospitality Sales & Marketing Association International (HSMAI) as the winner of the Best in Class Technology Award in Revenue Management. Presented by HSMAI, the award cited IDeaS' ability to replace outdated methodologies, demonstrate a clear return on investment and fuel year-over-year growth in RevPAR and RGI for European hotels with its revenue management system IDeaS RMS. \"What an honor to be recognized by our peers for implementing innovative and intuitive solutions that provide immediate and measurable results for our partners,\" said Fabian Specht, Managing Director in EMEA for IDeaS. \"This award reinforces our mission to create tools that produce invaluable business insights and drive bottom-line results for hotels, and is a testament to our hard-working team in Europe and around the world.\" IDeaS RMS was recently updated and redesigned to include the industry's first-ever mobile app capable of deploying pricing decisions anytime, anywhere. Additional updates included revised reporting and forecasting capabilities as well as a new @ a Glance Dashboard. Taking place in London each February, the Hospitality Technology Europe Conference is the only specialist and exhibition conference for the European hotel technology community. The event connects technology professionals and leading suppliers covering guest experience, operational management and revenue generation. For more information, visit www.hospitalitytecheurope.com. About IDeaS Founded in 1989, IDeaS Revenue Solutions - a SAS Company, offers industry-leading pricing and revenue management Software, Services, and Consulting to the hospitality and travel industries. Headquartered in Minneapolis, Minn. with a global technology center located in Pune, India, IDeaS maintains sales, support and distribution offices in North & South America, the United Kingdom, Europe, Middle East, Africa, Greater China, Australia and Asia. For more information, visit www.ideas.com. About HSMAI Europe HSMAI Hospitality Sales & Marketing Association International is a global organization founded in America in 1927. HSMAI Europe is the European arm of the membership association. The association provides a forum where professionals within sales, marketing and leadership from the hospitality and travel industry meet for knowledge, inspiration, recognition and professional development, and where they can involve themselves through meeting with leaders, professionals and customers from across Europe. More information on HSMAI Europe at www.hsmai.eu.

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February 2014 - U.S. Lodging Insights from PKF Hospitality Research, LLC.

Mark Woodworth and Jack Corgel just got back from ALIS. Here are their latest thoughts on the recent GDP figure release and any weakness in group hotel demand.

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PKF Releases Latest Forecast Assessment: Accuracy Remains High

PKF Hospitality Research, LLC (PKF-HR) released the results of their latest assessment of the accuracy of their Hotel Horizons forecasts for the U.S. lodging industry. This is the third periodic review conducted by PKF-HR since 2005 and is an important and critical component of the firm's forecasting efforts.

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January

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Hotel Pricing and Parity Analysis for Asia (Dec 2013, Jan 2014 & Feb 2014)

RateGain, the leading hospitality & travel technology Company, released its Hotel Pricing Trends and Hotel Rate Parity report. A single window BI dashboard, which enables revenue professionals on cheapest rate visibility, tracking hotel rate parity along with median rate for three (3) months of three, four and five star hotel category across some of the major cities in Asia.

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UK's Office of Fair Trading ruling promises greater OTA price competition on hotels | travolution.co.uk

The Office of Fair Trading today accepted formal commitments from Booking.com and Expedia together with InterContinental Hotels Group to enable online travel agents and hotels to offer discounts on room rates. The commitments mean that all OTAs and hotels that deal with these three businesses will be able to offer discounts off headline room-only rates so long as customers: sign up to the membership scheme of an OTA or hotel to be able to view specific discounts, and make one undiscounted booking with the OTA or hotel in question to be eligible for future discounts.

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Knowledge Center Data firms differ on hotels outlook

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Pegasus Solutions Reports Global Leisure Hotel Rates Stayed Ahead of Prior Year for Every Month of 2013

Average daily rates paid for leisure hotel stays grew consistently in 2013, ending the year with positive global year-over-year growth for all 12 months, according to The Pegasus View for Q4 2013, released today by Pegasus Solutions. Pegasus, which helps nearly 100,000 hotels worldwide be found, seen and booked, reports 2013 ended on a positive note with volumes and rates up in both the corporate and leisure channels globally.

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HVS Bangkok Reports Area Hotels under Pressure; Lowering Rates Not a Solution, Advises the Global Consultancy

HVS Bangkok Director Christian Pucher recently shared updates and counsel for the hotels in his locale: The protests that began in November 2013 have been taking their toll on hotels' performance amidst what would regularly be the high season. Occupancies are said to be down by 20-40 % on average as travelers cancel or postpone their trips to the City. As the protests are localized to specific areas of the city, some hotels near the protest sites are feeling the impact considerably more than others. \"Past conflicts have shown that the market is resilient and that occupancies tend to recuperate to normal levels within three to four months of conflict resolution. As the situation prolongs over time, the immediate threat is that some hotels will be challenged to meet their financial obligations, which in turn would have a short-term negative impact on employment in the Bangkok hotel market,\" explains Pucher. \"The long-term threat lies in the reduction of market- wide average hotel rates. As the situation normalizes, hotels will need to make efforts to help bring back business, through tactical promotional offers - targeted and limited to a period of time.. However, during and after previous crises, the market had reacted differently, in that rates were actually dropped across the board rather than launching temporary offers.\" \"It is very hard to rebuild rates once they have been lowered, affecting returns over a longer period,\" adds Pucher. Over the past eight years, Bangkok hotel performance has suffered as a result of several political conflicts, flooding, as well as the slow recovery of the global economy. These conflicts have had a direct negative effect on hotel occupancies as visitors have deferred their travel plans to the city. Additionally, hotel rates have been largely stagnant or even depressed over the last few years through a combination of all of the preceding factors - global economic slowdown, political unrest in the region, increasing appeal of other neighboring cities, and stiff competition induced by an augmentation in supply which is set to continue for the next few years. Additionally,, with a surge in real estate prices, escalating construction costs, as well as higher operating costs-returns on hotel investments have become less attractive. \"While the overall economic and political scenario has had an impact on multiple industries and sectors across the spectrum, it is important to remember that the hospitality industry is cyclical in nature and is typically one of the first to rebound, post downturns and crises.,\" explains Pucher. \"Hence, despite the prevailing issues, Bangkok remains and will continue to grow as an attractive destination for tourism and particularly the Meetings, Incentives, Conferences, Exhibitions/Events (MICE) segment, which has driven occupancies and contributed to overall growth, since 2012.\" With the upcoming launch of the ASEAN Economic Community (AEC) in 2015, tourism will continue to grow as will investment from member countries into Thailand, which will drive corporate, transient and MICE business. Furthermore, Bangkok has the opportunity, through its overall offering, to emerge as one of the top global destinations for MICE. An increase in MICE business would help the much needed growth in average rates, however becoming a global MICE destination will require a collaborative effort; hotels will need to work more closely with one another as well as with national organizations such as the Thailand Convention and Exhibition Bureau (TCEB). [if !supportLineBreakNewLine]

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Super Bowl Hotels Up as Much as 550 Percent | abcnews.go.com

When a New Jersey Renaissance hotel charges almost $1,000 per night, things have gotten out of control. On the other hand, supply and demand, right? The National Football League estimates 400,000 people will descend on northern New Jersey during Super Bowl XLVIII. That anticipated influx has hotel and rental home prices skyrocketing. There's a home in North Caldwell, N.J. listed on HomeAway.com for 120k per week around game day. It has six bedrooms, five bathrooms and comes with a private chef and daily maid service. Luckily it does have 10 flat-screen TVs, because tickets to the game are not included in the 120k price tag.

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Sochi Hotel Prices Up 121% for Winter Olympics

Hotel prices have increased by 121 per cent during the 2014 Olympic Winter Games in Sochi, Russia (7 23 February). One night during the Olympics will cost an average of 148*.

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eRevMax delivers 15% year-on-year growth in online revenue for Portuguese hotel

Considered an urban oasis in the centre of Lisbon, Inspira Santa Marta Hotel, has found its perfect online distribution partner in eRevMax. The high-end four star property trusts RateTiger Suite for efficient rate management and improved online growth.

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The 14 actions for hotels in 2014 | By Kelly McGuire

Here are my 14 actions that our analytic hospitality executives should put on their \"to do list\" in 2014. Five are higher-level helping you to build that strategic analytic culture we've been talking about. The remaining nine are more tactical but they will help you stay on top of trends I've been tracking that I think will have a major impact on the industry in the years to come.

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IDeaS Introduces Hospitality Industry's First Integrated Mobile Solution, Updates Revenue Management Product Suite

IDeaS Revenue Solutions, the leading provider of pricing and revenue management software, services and consulting, today launched the latest versions of its cloud-based revenue management solutions featuring the hospitality industry's first integrated mobile app with capabilities to view, update and deploy hotel pricing information.

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The Las Vegas Syndrome | By Georges Panayotis

Economic globalization has not - fortunately - brought an end to the substantive differences that characterize, in particular, consumer behavior and that must orient the strategy of businesses.

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The Hotelier's Invisible Enemy | By Jean Francois Mourier

Although it's only the first week of 2014, a new enemy for the hotel industry has surfaced. While the majority of hotels are aware of its existence, most haven't realized the negative effect that it could have on hotels' revenues in the year to come (and beyond). This enemy has now grown larger than any of the international branded hotels and continues to grow even larger at great speed. This invisible enemy dramatically expands room inventory in cities worldwide and does not discriminate based on property type, star rating or geographical location.

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2013

December

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How much will a hotel cost during the World Cup? | trivago reports

Following the final draw and match schedule for the 2014 FIFA World Cup, football fans can begin to make plans based on when and where their favourite team is playing. With accommodation prices reportedly soaring through the roof and new hotels being built especially for the occasion, everyone is wondering how much a hotel will cost during this time. Hotel comparison website www.trivago.co.uk can reveal the average price per night for the matches England may play.

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HSMAI Europe Announces keynote speaker, Innovation expert Bill Beckler - CEO of AllTheRooms.com as keynote for the 4th Annual Revenue Management conference

William (Bill) Beckler is today announced as keynote speaker for the HSMAI Europe 4th Annual Revenue Management conference, London February 6th 2014. Bill is the CEO of recently launched AllTheRooms.com and well-known in the industry from his previous role as Director of Innovation at lastminute.com. Bill brings to the conference an enviable depth of knowledge of the online travel space, coupled with skills in digital marketing, strategy, big data analytics and innovation.

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Digital Intelligence for Hospitality and Travel: The technology landscape | By Natalie Osborn

Last post I explored why hospitality and travel organizations need an analytic-based approach that focuses on using the masses of digital (web and mobile) data that is available to help identify what customers are searching for online and how content and search results can be tailored to deliver what the customer wants. This week I spoke to Suneel Grover, senior solutions architect for digital intelligence at SAS about the technology required to support such initiatives.

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Pricing Systems 2.0 Part Two | By Jean Francois Mourier

Last week, I wrote Part One of this article series, which provides a checklist for hoteliers to determine whether your revenue management system is up to par for 2014. As I'm sure you know, the online and mobile channels are growing rapidly so if your RMS is not optimized for both of these channels, you will be leaving money on the table.

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Discovering new ancillary revenue on hotels' doorsteps | By Mike Bonner and Brad Miller

In the age of consumer demand for price transparency, and the hotel industry's ancillary revenues being stripped of everything from Wi-Fi to pay-per-view TV, hoteliers must find new revenue sources that can withstand consumer scrutiny -- without sacrificing brand-building services and amenities.A new, promising source is commissions earned by selling day tours and activities in hotels' destinations.

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Hotels Contend With a Surge In Flash Travel | newsweek.comPeople often complain that life is complicated. They're wrong. With the acceleration of information, the changing economy, the intricacies of global interconnectivity, and the massive upheaval in digital communications, life is not complicated, it's complex. This important distinction is more than mere wordplay, as explained by Duncan Green, strategic advisor for Oxfam GB and author of From Poverty to Power: Complicated means if you study it hard, you can predict what happens when you intervene. In contrast, a complex system has so many feedback loops and uncertainties that you can never know how it will react.

November

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Displacement Analysis Go for Profit! | By Uwe Gundlach

Should I take the group with 10 rooms at $200 or the group with 20 rooms at $100? Most revenue managers ask themselves that particular question every day at least once. And, it is not that easy to answer, as there are many factors playing a role to make a proper decision.

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Top 5 Trends in Hotel Technology: Infographic

With technology adoption on a rise, the expectations of travellers have also increased manifolds. Thus a hotel's technology offerings play an important role for guests when they are booking an accommodation.

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Pricing Systems 2.0 Pt. 1 | By Jean Francois Mourier

The end of every year brings a time for everyone to look back on the year prior and make resolutions for how we will live and what we will accomplish in the coming year. As we near the beginning of 2014, many hoteliers will be doing the same. Before deciding on their action plan for 2014, they will need to first examine the successes and failures of the year prior, in order to improve future performance.

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Revenue managers are tomorrow’s leaders

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FIU Hosts Inaugural Visionary Leaders Forum in Singapore

In an industry so heavily reliant on talent, evolving technology, consumer trends, and where change is the norm, the Institute for Hospitality and Tourism Education and Research (IHTER), a division of the Chaplin School of Hospitality and Tourism Management at Florida International University (FIU) set its sights on addressing key issues faced by the hospitality industry with the launch of the Visionary Leaders Forum in Singapore.

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Pegasus Solutions Reports Global Hotel Booking Volumes Level as Rates Continued a Steady Climb in October

Global business and leisure hotel bookings remained steady in October according to Pegasus Solutions, the world's largest processor of electronic hotel transactions. As bookings continued a steady year-to-date climb for both channels, rates paid improved slightly over prior year. The number of global corporate bookings, those made through the global distribution systems (GDS), in October 2013 matched that of October 2012. Rates increased a slight +0.5% over prior year, despite global political issues and the US government shutdown. Year-to-date, rates inched up +0.6% over 2012, which is not to be overlooked, according to David Millili, chief executive officer of Pegasus Solutions.

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The New Discipline of Revenue Strategy Takes Center Stage at the Hotel Industry's First Revenue Strategy Summit (RSS)

New York, November 12, 2013 There was a sense something bigger was at work than \"just an industry conference,\" as 200 leaders from the fields of revenue management, marketing, sales and distribution converged on today's first annual Revenue Strategy Summit at the Affinia Manhattan.

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Customers give eRevMax high marks for service and technology innovation

eRevMax, the leading distribution, channel connectivity, market intelligence and revenue management solution provider for travel industry, has announced the results for its annual customer satisfaction survey. The results indicate that 4 out of 5 customers, who have completed the survey, are happy with eRevMax products and services, and would likely to recommend eRevMax to other hoteliers.

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e-forecasting.com and trivago release online ADR statistics for November, San Francisco leads nation in profits per room

Hotel room rates in the top-25 most popular U.S. destinations are averaging $176.24 this November, down from $211.23 in October, according to trivago hotel price indices (tHPI) released today. The U.S. online average daily rate (oADR), the industry's best analytic for competitive pricing, currently ranges among the top-25 destinations from a high of $383 to a low of $109 this November.

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Despite Fiscal Challenges, U.S. Lodging Sector Performance Remains Robust, Says PwC US

An updated lodging forecast released today by PwC US shows favorable gains in hotel performance are continuing in the second half of 2013, and, assuming a fiscal policy resolution is reached, improving economic conditions are expected to help support further hotel performance gains next year. Occupancy levels at higher-priced hotels are ahead of prior peak levels, industry RevPAR is above its prior peak, and hotel construction activity, while rebounding, is still quite limited.

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The Major Mistake that Most Hotels Make | By Jean Francois Mourier

Today, hoteliers know that it is imperative to have a booking engine in your property's corporate website; if you don't, your property would be losing out on bookings, and relying solely on the (costly) OTAs to gain bookings through the online channel. But now there is a new update to a propertys booking engine that all hotels MUST have, or else they are losing out on valuable online revenue and falling behind the competition: a mobile-compatible booking engine. Now, you may be thinking: 'But I already have a mobile booking engine. When you go to my site on my iPhone, I can see the booking engine. Problem solved!' Not quite...It is imperative that hotels create websites and booking engines that are optimized specifically to be viewed on mobile devices, including both tablets and smartphones. The reason is simple, a large percentage of consumers are booking their hotel reservations online via their smartphone/tablet; in 2012, 30% of people who used the mobile web booked travel products (including hotels and flights) on their mobile phone[i]. And this trend will only continue over the coming years.Not quite convinced about the importance of a mobile-compatible booking engine?

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The Hotel Yearbook announces Special Edition on digital marketing in the hotel industry

 Wade & Co. SA, the Swiss-based publisher of The Hotel Yearbook, an annual compendium of expert opinion and insights on the future of the hotel industry, announces the launch of The Hotel Yearbook 2014 Digital Marketing, its second Special Edition following the successful launch of a technology-focused publication in September. The new edition will examine the changing digital landscape confronting hospitality industry marketers.

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Thought Leaders Debate the Future of Revenue Strategy, at Inaugural Revenue Strategy Summit (RSS)

Where can hotel professionals get guidance on how to leverage trends in technology, marketing and distribution to maximize revenue - as they network with the leading lights of the industry in an intimate, business-focused setting?

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How to avoid costly revenue manager turnover | hotelnewsnow.com

Calculating the true cost of employee turnover can be difficult in the best of circumstances. Making the same determination for revenue managers, a specialized position drawn from a rather shallow talent pool, can be downright impossible, experts said during a webinar Tuesday. That's why hotel managers and directors of revenue management must take proactive measures to ensure they have in place succession planning and a strong revenue culture, according to panelists Tuesday during a webinar titled Help! The cost of turnover in revenue management is killing my business, hosted by HSMAI University, Hotel News Now and its parent company STR.

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October

How to avoid costly revenue manager turnover

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How to steal (back) market shares from OTAs? Part 1: Set-up your brand.com | By Uwe Gundlach

One thing upfront; It will cost you money! If you don't want to spend money, then those advices are not the right ones for you! For all the others; The below points will make you consider and understand that the money spent is a good investment, as you will save on commissions.

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How to steal (back) market shares from OTAs? Part 2 How a Revenue Manager can influence | By Uwe Gundlach

I hope everybody had some time to review part one and do some actions already. This part focuses more on the 'how to use your brand.com'.

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Pricing in a Social World: How consumers use ratings, reviews and price when choosing a hotel | By Kelly McGuire

With the advent of the Online Travel Agents (OTA's), prices became transparent, and hotels were forced to pay close attention to how they were priced relative to the competition in the market. Now with the growing popularity of online ratings and reviews, consumers have additional information to use to evaluate the value of your hotel relative to your competitors' properties. In order to continue to make profit-maximizing price and positioning decisions, hotel managers must understand how consumers use this new information with price to make a purchase decision.

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It's Budgeting Season. Are You Prepared?

Vizergy Digital Travel Marketing recently released their three-part digital marketing budget series to assist hoteliers in preparing for 2014. The series discusses the digital channels and strategies hoteliers can take to boost online visibility and conversions in the upcoming year. The articles focus on the most profitable and fastest growing channels that should be prioritized in 2014. Vizergy also provides a digital marketing budget template to assist in your planning.

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HOSPA publishes a FREE interactive iBook and ebook version as an introduction to Hospitality Revenue Management'

With the rapid rise of Revenue Management as one of the most important tools in hospitality management, HOSPA the Association for Hospitality Finance, Revenue Management and IT professionals has published a FREE introductory interactive iBook and an ebook version to the world of Revenue Management and how it can be used in the hospitality industry.

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Nonrefundable rates should be standard

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Real-time Reservations | By Jean Francois Mourier

Have you ever experienced this issue at your property? You receive some reservations via some OTAs, a few from online wholesalers and others from your website booking engine. Most of these are emailed to your team to be inputted into your PMS. Unfortunately though, your front desk and reservation team are busy dealing with a chaotic day of issues and the arrival of an entire conference of people. The new reservations (which are for check-in tomorrow) are not noticed until much later that evening, once everything has settled down. When the reservation was originally made, your property was at 98% occupancy (due to the on-site conference) and by the time the new reservations were discovered in the email inbox, the hotel was completely booked.

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Hotels Fight Comparison Shoppers With Lower, Locked Rates | nytimes.comFor hotels, they are some of the most maddening of customers those who repeatedly book and cancel rooms at no cost in search of the best deal. While the customer ends up with a low rate on a good room, the snubbed hotel is left with an empty room and no revenue. It is a practice that has grown in recent years as powerful new search and comparison tools become available on the Web. Now, hotel companies are starting to respond, offering lower nonrefundable rates to those who pay in full when they make reservations. Travelers who need more flexibility will still find it, but they will pay more for that option.

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Leading Indonesian Resort group multiplies online sales with eRevMax

Puri Bagus Villa Resorts, one of the major players on the Bali hospitality landscape, has found the perfect distribution technology partner in eRevMax to boost its online bookings and expand its online presence. All its properties have been using RateTiger Channel Manager for several years with significant success.

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Hotel Math: Two Plus Two: This is meant for hoteliers only. If you aren't one, stop reading | By Dr. Gabor Forgacs

There is a new GM appointed to the hotel. He is keen to get to know his team as fast as possible. He has an idea: he goes around and asks the same question from each manager. Based on their answers, he figures he can see what expectations would be realistic. His question to each manager is: \"How much is two plus two?\"

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Infor Listed as Champion in Info-Tech Research Group's 2013 Revenue Management Systems Vendor Landscape

Infor, a leading provider of business application software serving more than 70,000 customers, today announced that Infor EzRMS has been listed as a Champion in this year's Info-Tech Research Group Revenue Management Systems Vendor Landscape. Info-Tech Research Group Vendor Landscape reports recognize outstanding vendors in the technology marketplace. Assessing vendors by the strength of their offering and their strategy for the enterprise, Info-Tech Research Group Vendor Landscapes pay tribute to the contribution of exceptional vendors in a particular category.

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Death By Data: How Misusing Hotel Analytics Data Can Hurt Your Revenue | By Vikram Singh

Analytics is an amazing and powerful tool. Voltaire/FDR/Stan Lee (depends who you ask) has said, \"With great power comes great responsibility.\" This is particularly relevant to Analytics users in the hotel industry who are making marketing decisions. Unfortunately, a lot of people misuse the power of hotel analytics, and end up hurting their hotel asset by limiting its online revenue or wasting precious time and marketing dollars.

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protel integrates with eRevMax for seamless online booking connectivity

protel hotelsoftware and eRevMax today announced the successful integration of eRevMax's two-way XML gateway Connect with protel's property management system (PMS) offering hotel end-users a wider distribution platform to help increase online exposure and bookings.

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September

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The upsell advantage and the impact of mobile on hotel revenue | By Jason Bryant

Upselling represents a significant revenue opportunity for hotels, potentially accounting for 10% to 20% of guests' total charges. But as Jason Bryant, CEO of Nor1, explains, since upselling, by definition, means guests are consuming more products and services, it can also be a key differentiator in guest satisfaction as well. With mobile technologies and predictive analytics, upselling is now entering an exciting new phase.

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Yield management more than revenue management

Optimize group demand for the most revenue

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The TravelClick Perspective August 2013

The hotel industry outlook for the top 25 North American Markets is showing an increase of 2.2% in committed occupancy for August 2013 - July 2014, based on group commitments and individual reservations on the books as of July 28, 2013 compared to the same time last year. The group segment is up 1.0% in room nights committed (contracted). New group business added over the last month (pace) has declined over the last month, down -14.4% over the comparable period last year. Transient room nights booked are up 5.3% compared to the same time last year. Average daily rate (ADR) is growing slightly more than occupancy, up 3.7% based on reservations currently on the books for 2013.

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How to drive data for better decision-making and customer fit | By Ritesh Gupta

Setting up a data infrastructure and reaping the benefits is a journey. However, if you use data efficiently to react to market conditions faster, then chances are you could understand your customers better, while also driving incremental revenue. EyeforTravel's Ritesh Gupta investigates

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Dusit Thani College and Hong Kong Polytechnic University to hold Revenue Management Seminar for Hotel Executives on October 10-11, 2013 at Dusit Thani Bangkok.

- Dusit Thani College and Hong Kong Polytechnic University are holding a Revenue Management seminar featuring industry-leading speakers within the Asian hospitality market; this seminar is recommended for all hotel and hospitality executives. How do you maximize room revenue? Is my inventory priced properly? Which booking should we accept or reject? This Revenue Management Seminar will assist hotel executives to answer all of these questions and more.

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Travel's big data: it's time to take off the blinders | By Jami Timmons

Whether it's a weekend jaunt to the nearest big city or a complex escape to an exotic locale, most trips today are planned on the Internet. Most travel marketers, however, aren't keeping up with the evolution of big data and the importance of online search in predictive analytics. Here are a few reasons why.

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North American Hotel Rates Rise 3 Percent According to Hotels.com Hotel Price Index

Hotel prices in North America were 3 percent higher on average in the first six months of 2013, than during the same period in 2012, according to the latest data from the biannual Hotels.com Hotel Price Index (HPI). This rise in pricing is only slightly higher than the worldwide average increase of 2 percent across all regions in the first half of this year, compared year-over-year to 2012. Although relatively small, these figures maintain a trend of slowly increasing rates seen since the start of 2010, with average prices now close to their 2006 levels before the global financial crisis began.

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HSMAI, Infor Release White Paper Detailing Methods To Increase Bottom-line Growth

The Hospitality Sales and Marketing Association International (HSMAI) today announced the release of \"Nine Ways to Pull More Revenue Through to Your Bottom Line,\" a white paper commissioned in partnership with Infor, a leading hospitality enterprise software company.

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The argument for listening to our industry old timers | By Bernard EllisThat was then, this is now. These words have inspired Bernard Ellis, VP Industry Strategy, Hospitality at Infor, to take a stroll down memory lane and recall some of the burning tech issues on the minds of hotel industry leaders in 1992, the year he first attended HITEC. How have these challenges morphed and evolved over the two decades since then?

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InterContinental Hotels Group Partners with Nor1, Inc for Multi-Brand, Multi-hotel Implementation of Upsell Solutions

Silicon Valley's Nor1, Inc. and InterContinental Hotels Group (IHG) have strengthened their strategic partnership with the global rollout of Nor1's pre-arrival upsell solution, eStandby Upgrade, making it available across the hospitality giant's family of nine brands, over 4,600 hotels and in almost 100 countries and territories worldwide.

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Global Hotel Prices Rise To Levels Not Seen Since 2006 | Hotels.com Hotel Price Index

The average price of a hotel room around the world rose by 2 percent during the first six months of 2013 compared with the same period the previous year, according to the latest Hotels.com Hotel Price Index(HPI). The rise, although relatively small, maintained a trend of slowly increasing rates seen since the start of 2010, with average prices now close to their 2006 levels, before the global financial crisis began.

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Data conference speakers tackle declining group demand, sluggish ADR growth and more | hotelmanagement.net

Data and statistical trends are behind every story at the annual STR Hotel Data Conference, and this year's discussions keep returning to some common themes-- declining group business demand, revenue management and the age-old question: Why isn't the industry pushing rate more? A

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PKF: Should The Good News Be Even Better? - Updated City Forecasts with a Focus on Room Rates

In the recently released September 2013 edition of Hotel Horizons, PKF Hospitality Research, LLC (PKF-HR) affirms its forecast of strong fundamental performance for the U.S. lodging industry. The lack of meaningful increases in hotel supply, an economy that supports growth in lodging demandand market leverage that allows for real room rate growth leads to PKF-HR forecasts of healthy increases in both revenues and profits in 2013 and 2014.

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August

Revenue managers adapt distribution strategies

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Seven Days of Revenue Management Success - Part Two | By Jean Francois Mourier

This is the second part of our two-part series Seven Days of Revenue Management Success, which offers seven tips (one for every day of the week) that can increase in your propertys bookings and RevPAR, and ensure that you have seven days of revenue management success every single week.

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The TravelClick Perspective - July 2013

The hotel industry outlook for the top 25 North American Markets is showing an increase of 2.3% in committed occupancy for July 2013 - June 2014, based on group commitments and individual reservations on the books as of June 30, 2013 compared to the same time last year. The group segment is up 1.3% in room nights committed (contracted).

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Seven Days of Revenue Management Success - Part One | By Jean Francois Mourier

In our office, we like to begin each week as an opportunity for new successes. We forget about the challenges and obstacles we may have experienced the week prior, because every week is a chance to start over. Each week is a chance for our team to strive for excellence, and so far, it's a philosophy that has served us well.

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Leading Indian OTAs partner with eRevMax for upgraded connectivity

Leading Indian online travel agencies, Yatra.com and Travelguru.com have integrated with eRevMax to offer XML connectivity to its growing base of hotel customers. Accommodation providers will now be able to make real-time ARI (Available Rate & Inventory) updates and receive bookings generated on these channels through eRevMax solutions directly into their property management system.

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Why Data And Analytics Is Revenue Management's Reason For Being

In the next decade change in the discipline will accelerate, says Ankur Randev, vice president - revenue and distribution, Highgate Hotels. He believes the role of a revenue management professional will continue to evolve from rudimentary pricing and inventory management to having a more defined focus on total product management. This will include having responsibility for marketing and total top line performance.

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Strategic Pricing - Learnings From The Latest Academic Research

Today we move to part three of my series on strategic pricing as we interview Cathy Enz, PhD., a full professor in strategy and The Lewis G. Schaeneman Jr. Professor of Innovation and Dynamic Management at the School of Hotel Administration at Cornell University. We discussed her latest research examining whether stable competitive pricing positions yield better average annual RevPAR growth than do price shifts either upward or downward, as compared to competitors' positions.

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Whitepaper: Revenue Management in the World of Social Media

The fundamentals of revenue management are changing. Historical booking patterns and sophisticated algorithms are a strong base for the rate and distribution strategies but they are not dynamic enough. For many hotels the impact of social media on revenue management strategy, still remains unresolved.

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July

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Video: PKF's US Lodging Insights July 2013

Mark Woodworth and Jack Corgel discuss Q2 2013 results and what, if anything, could derail the current recovery. Headquartered in San Francisco, PKF Consulting USA, LLC (www.pkfc.com) is an advisory and real estate firm specializing in the hospitality industry.

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Pricing in a social world: Five tips for revenue managers | By Kelly McGuire

The price transparency afforded by the advent of the online travel agents (OTAs) had a profound impact on the way that revenue managers think about price. Instead of focusing on their own demand and price, price transparency forces revenue managers to also consider the impact of competitors' pricing on their demand. With social media and online review sites came the next major shift in pricing value transparency. Consumers now have easy access to detailed consumer opinion through review sites, OTAs and even hotel websites. In order to continue to price effectively, revenue managers need to understand how consumers are using this user generated content (UGC) with price, to make a hotel purchase decision.

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GDSs are still strong in the US hotel market | tnooz.com

In the US hotel market, global distribution systems (GDSs) are as strong as ever, when the data is looked at in a certain light. About 55 million reservations are expected to be booked in the US through GDSs this year, according to STR, the leading US hotel benchmarking site. That's the same level as in 2007. The resilience of GDSs flies in the face of a decade's worth of industry chatter that GDSs are experiencing rapid decline. Business travelers continue to allocate a huge share of their travel spend through travel managers who use GDS systems. An aggressive move into the corporate booking portal market has paid off.

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What Business Leaders Need to Know about Revenue Management | By Trevor Stuart-Hill

As a business leader in the hospitality industry, have you ever noticed that expectations for your role have increased exponentially in recent years? General Managers in particular often find themselves needing to become well versed in such diverse topics as union relations, the rake of newly ordered banquet chairs, social media engagement, pool PH levels, cash handling procedures, wine varietals, sheet thread counts, distribution strategies, parking contracts, seasonal marketing programs and much more. Here are some things you should know about revenue management along with some things to avoid:

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STR: US Hotel Performance for June 2013

The U.S. hotel industry reported mostly positive results in the three key performance metrics during June 2013, according to data from STR. Overall, the U.S. hotel industry's occupancy fell 0.3 percent to 69.9 percent, its average daily rate was up 3.3 percent to US$111.27 and its revenue per available room increased 3.0 percent to US$77.76.

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The Science of Sorting | By Jean Francois Mourier

Many hotel revenue managers live and die by their page position on OTA default searches. From Expedias Most Popular picks, to Orbitz Best Bets, to Agodas Recommended, all of these listings are at the top of search results because the specific OTA made a (very subjective) decision based on a million possible factors, including the relationship that a property has with their OTA market manager, the commission that a property is paying, payment status (paid in full, late payments, etc.), amount of inventory (including last-minute inventory) listed on the site and the pictures included in your propertys listing, among many others.

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HSMAI Europe and HSMA Germany to host Revenue Management and Digital Marketing Conference, Berlin, 9th 2013

Two Worlds Collide this is the theme for the first conference to be jointly hosted by HSMAI Europe and HSMA Germany. The conference takes a detailed look at the converging disciplines of Revenue Management and Digital Marketing and the issues this raises in leadership, management skills, new performance benchmarks, and how to optimise profitability across the disciplines.

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Upgrades and Upsells: What’s Your Strategy?

Knowledge Center Revenue Optimization Roundtable

June

Consumer Reviews more influential in consumer purchasing decisions than ratingsWhich is more influential when choosing a hotel room? Is it guest reviews and ratings or price? In a highly competitive market factors influencing consumer's buying decisions are important for revenue managers to understand when setting room rates. New information from a recent study from SAS and The Pennsylvania State University, \"Effects of Price and User-Generated Content on Consumers' Pre-purchase Evaluations of Variably Priced Services [1]\", looked at how user-generated content (UGC) works alongside price to affect perceptions of quality and value, which influence purchase behavior.

'Tale of two recoveries’ still rings true

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The Commission Controversy | By Jean Francois Mourier

Its a pretty common occurrence; when revenue managers see that their propertys occupancy has hit a specific, pre-determined percentage, they decide to shut off the channel with the highest commission rates. This percentage could be 50% or it could be 90% depending on a propertys specific revenue management goals, but in most cases, the end result is the same: revenue managers shut off the OTAs with the highest commission rate, which are often also the sites that generate the majority of a propertys bookings.

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Hotel Prices Increase by up to 190% for Wimbledon - trivago June tHPI

Hotels directly surrounding Wimbledon have raised their prices by an average of 70 per cent for the Tennis Championships, according to the trivago Hotel Price Index (tHPI) reported monthly by hotel comparison website www.trivago.co.uk. One night during the Championships (Monday 24th June to Sunday 7th July), will cost an average of 322 in the area directly surrounding Wimbledon. This is a 70 per cent increase from the preceding week, when one night will cost an average of 190. The most expensive day to book is Tuesday 25th June, when hotel prices are up by 190 per cent to an average of 550 for one night.

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US Vacation travel picking up; for business, not so much | latimes.comHotel bookings for leisure travelers in North America for the next 12 months are up 4.6%, while those for individual corporate travelers are up just 7% compared to the previous period. With the economy on the rebound, Americans once again are cracking open their pocketbooks to take family vacations and other leisure trips. But corporate managers in charge of spending for business conferences and conventions remain tightfisted with their money.

3 factors to consider when pricing rooms

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HSMAI Names Gopakumar Menon as 2013 Revenue Management Professional of the Year

The Hospitality Sales & Marketing Association International (HSMAI) is pleased to announce Gopakumar Menon, director, revenue management, Highgate Hotels / Park Plaza Boston, has been awarded the Revenue Management Professional of the Year Award for his outstanding achievements in hospitality revenue management.

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Why Hotels Aren't Making a Killing on Fees Like the Airlines | time.comLove it or hate it, the fee-based business model appears to be here to stay for airlines. But the hotel business is a different story. Airlines, as even casual fliers are well aware, have been piling on fees for years. U.S. carriers collected more than $6 billion in baggage and reservation change fees last year, an all-time high. For a particularly fee-crazy carrier such as Spirit Airlines, roughly one-third of revenues come from feesseat reservations, carryon and checked luggage, bottled waterrather than money paid strictly for flights. To some extent, the hotel industry has followed the airlines down the path to a more fee-centered, nickel-and-dime business model. In 2012, guests at U.S. hotels paid nearly $2 billion in fees.

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Revenue versus marginal profitability: what is the true value of the customer? | By Ritesh Gupta

How much is a customer really willing to pay? What is the true worth of each distribution channel? These are some of the questions that hotel companies are trying to answer as they attempt to understand the true value of a booking. EyeforTravel's Ritesh Gupta investigates

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HotelTravel.com Connects to eRevMax Channel Ecosystem

The company underwent a two-way XML interface certification with RateTiger and Connect SaaS services to become part of the eRevMax Channel Ecosystem this will provide HotelTravel.com direct connection to the leading hotel PMS and CRS thereby enhancing its product proposition to potential hotel clients.

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Hotel Outlook: 'Disruptive' Changes Mean Pricey Stays | smartertravel.com

At a hotel \"Travel Distribution Summit\" in Europe last month, industry leaders focused on coping with \"disruptive business models\" in a fast-changing marketplace. And what the hotel mavens call \"disruptive\" is likely to make buying hotel rooms tougher, not easier for consumers. Although the conference covered many topics, one speaker summed up a trend that should strike terror into the heart of any traveler: Hotels will start \"adopting some of the pricing practices of successful budget airlines.\"

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May

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Pricing is critical to a hotel's success | hotelnewsnow.com

How we price is critical to a hotel's success. It is also a subject that can generate some passionate discussions. The question becomes: how are we making these important decisions and what factors do we take into account? Whether you use a sophisticated price-optimization system or determine your rates manually, it is necessary to make a critical assessment of the information you are using to make and validate your pricing decisions.

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The Future of Hotel Revenue Management | By Jean Francois Mourier

What will hotels look like? Will hotel operations have changed drastically? Will value still be the primary factor for consumers when booking a stay? Will flagged or boutique properties be more popular? Will the technology that we use today still be used in the distant (or not-so-distant) future?

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Are You Targeting These Two Valuable Travel Segments? |Here's good news for travel and hospitality websites: In mature global travel markets, growth will remain consistent. But there's a catch. For companies that want to exceed that growth, it's critical to make the most of every single customer interaction so mastering upsells and add-ons is becoming more important. Carroll Rheem, principal analyst at PhoCusWright, noted during The Traveler's Appetite for Ancillary Products webinar, that the next question becomes how much potential there is for upsells and cross-sells in the travel and hospitality market.

How to run an efficient revenue meeting

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Common Global and Local Drivers of RevPAR in Asian Cities | By Crocker Liu Ph.D., Pamela Moulton Ph.D., and Daniel C. Quan Ph.D.

A study of global and local factors that drive changes in hotels' revenue per available room (RevPAR) in eight major Asian cities found that the revenues for the hotels in these cities are strongly subject to global forces. The study, \"Common Global and Local Drivers of RevPAR in Asian Cities,\" by Crocker H. Liu, Pamela C. Moulton, and Daniel C. Quan, is available at no charge from the Cornell Center for Hospitality Research. Liu, Moulton, and Quan are all faculty members at the Cornell School of Hotel Administration.

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Finding an Optimal Pricing Approach - HSMAI Interviews Klaus Kohlmayr | hsmai.org

HSMAI recently spoke with Klaus Kohlmayr, Senior Director, Consulting, IDeaS - A SAS Company and HSMAI Americas Board member, about hotel pricing today and the session he will be moderating at the upcoming HSMAI Revenue Optimization Conference (ROC): \"Innovative Pricing in Today's World\". HSMAI: With the economic woes largely behind us and demand exceeding pre-recession levels, pricing right has never been more important in the industry. Is it surprising, however that so many hotel companies still seem to struggle with finding the optimal pricing approach for their business?



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Clouds ahead - Hotel revenue management in the age of big data | By Lee Jamieson

In recent years, hotel technology has undergone a period of convergence: PMS, reservation systems, guest preference databases, social media platforms and e-marketing systems are finally sharing data in a meaningful and actionable way. The coming together of these once distinct disciplines has heightened the importance of revenue management because revenue teams are analysing the essential data needed by other departments to streamline their own operations. In short, in this age of technological convergence, revenue management has become the lifeblood of the hotel organisation.

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Hotels Continue to See Moderate Growth in Both Bookings and Rate

The transient segment, which consists of individual business and leisure travelers, is continuing to support both average daily rate (ADR) and committed occupancy over the group segment in 2013, according to data from the April 2013 TravelClick North American Hospitality Review (NAHR).

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Upsells and Cross-Sells in Travel: It's a Timing Thing | monetate.com

Travel research firm PhoCusWright, which just released its U.S. Consumer Travel Report: Fifth Edition, collaborated with Monetate to explore travelers' preferences for upsells and cross-sells when booking travel online. We checked in with PhoCusWright principal analyst Carroll Rheem, to find out which research highlights caught her attention.

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Hotwire Reveals Nearly 30 Percent of Americans Avoid Visiting Major U.S. Cities Because They Believe They are Too Expensive

Hotwire.com, a leading discount travel site, today revealed more results from its second annual American Travel Behavior Survey, conducted online on its behalf by Harris Interactive inOctober 2012 among over 2,000 U.S. adults. According to the survey, many Americans avoid traveling to major domestic cities because these destinations seem too expensive to visit. Some cities that people admit to avoiding because of perceived costliness includeNew York City,Los Angeles,San Francisco,Washington, DC andMiami. However, the experts at Hotwire know that all of these destinations have an easy way to make them much more affordable just avoid weekdays and take a fun weekend trip instead! Listed below are some of these \"most avoided\" cities, as well as the savings levels that can be found when following this one simple approach.

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U.S. Hotel Guests Spend More to Rent Rooms, But Not on Much Else | PKF ReportsNow that the national hotel occupancy rate is approaching its long run averages and scarcity has returned in certain markets and property types, guests have to pay more to rent rooms. However, after the guests have checked in, managers are struggling to get them to spend more on the additional services and amenities offered by hotels. This finding comes from the recently released 2013 edition of Trends in the Hotel Industry, the annual compendium of hotel operating statistics prepared by PKF Hospitality Research, LLC (PKF-HR) that dates back to 1937.

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HotStats MENA Chain Hotels Market Review March 2013

Hotels in Abu Dhabi and Dubai capitalised on a surge in GCC demand in March driven by the spring break for schools in the region, which was complemented by an array of cultural, sports and other events, according to the latest HotStats survey of full service four and five star hotels by TRI Hospitality Consulting.

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Pandox Uses HotelIQ Business Intelligence for Revenue Analysis

Intelligent Hospitality, providers of HotelIQ Business Intelligence - a state-of-the-art hotel business intelligence and reporting platform - announced today that Pandox AB the Stockholm-based hotel property company has implemented the HotelIQ hotel business intelligence platform in eight of their managed full-service hotels in Europe. In Belgium this includes Crowne Plaza Brussels - Le Palace, Crowne Plaza Antwerpen, Holiday Inn Brussels Airport, Hotel BLOOM! Brussels and The Hotel, and in Germany this includes Hotel Berlin Berlin, Holiday Inn Luebeck and the Radisson Blu Hotel Dortmund. General Managers, Directors of Sales & Marketing, Directors of Revenue Management and others at both the property and corporate levels within Pandox are using the platform as the cornerstone of their revenue analysis efforts, directly supporting their decision-making in hotel sales, marketing, revenue management and distribution.

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April

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The end of the luxury market as we know it? | By Jean Francois Mourier

A very interesting report was recently released by Lodging Econometrics, a research and consulting firm in New Hampshire, about the trends in hotel development that we are currently experiencing. The report said that US hotel developers are investing less in luxury properties, as the cost of providing high-end amenities rises and profit margins shrink. According to STR, the RevPAR at luxury properties was $202 in 2012, down from the 2007 high of $213.

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Travel Tripper Now Offers Inbound Booked Airline Data Integrated into the Revup Revenue Management Platform

Travel Tripper, the leading provider of direct hotel distribution solutions and innovative revenue management products, announced today that that it has signed a partnership agreement with Barcelona-based Forward Keys, a privately-owned company that focuses on travel industry data optimization and distribution.

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Business Intelligence Begins with Data; Data Management Begins with BI | by Kevin ColemanAs business intelligence begins to permeate the hospitality sector, one thing is certain: You can take a \"buy\" approach, implementing a BI module from a hotel systems provider (for instance, as part of your PMS, CRS or Sales & Catering system) or from a third-party solutions provider. You can take a \"build\" approach, securing the funding and setting out with your IT team to implement something from scratch. In either case, the certainty is that hotel business intelligence begins with data. Data are the lifeblood of the hotel reporting, analytics and dashboards that are the output of any such BI initiative. And while high-quality data (complete, accurate and uniform) won't alone ensure the success of your hotel BI initiative, low-quality data (full of holes, errors and inconsistencies) will certainly ensure the failure of your initiative if not addressed.

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The GOPPAR Model - Extended Version

With an extended version of The GOPPAR Model we have a structured dashboarding tool containing both operational and marketing KPIs, realizing a broad spectrum of information for monitoring and analyzing the hospitality business. The model enriches the basic version with a focus on guests instead of renting customers, and by zooming in on occupancy with the help of the queuing theory.1 The GOPPAR Model: The need for an extended version1.1 Profit structure available, but what about the customer ?Revisiting The GOPPAR Model which I gave life in my former article at Hospitality Net, I will introduce some enhancements. Let us look at what was achieved, what we are missing with respect to the goal of the model to be of general use for hospitality, and what we can do about it...In the basic model we are seeing a gross operating profit expressed per for rent available room with its variable part (the contribution margin) decomposed per profit center with respect to cost structure and customer spending. Although it already gives a nice overview of different aspects of hospitality business, it does not shed much light on the customer and his behavior. It still is insufficient as a forecasting, pricing and general marketing tool for more complicated earnings models. And there is a general issue, its name which implies a limitation to renting rooms.1.2 First issue: The 'R' in GOPPARHaving its origin in the hotel industry the letter 'R' in GOPPAR is for room. Hotels rent out rooms, but in hospitality this of course is not always the case. For example hostels basically have beds as units for rent. And consider the opposite, resorts mostly renting out multi-bedroom apartments or bungalows.As the word 'room' clearly is not covering the scope of the model, from here on I will consider GOPPAR as an abbreviation for Gross Operating Profit Per Available Resource (for rent).1.3 Second issue: ADS, the black box to guest spending behaviorThe average daily 'customer' spending (ADS) really is a black box not giving insight into spending behavior. Hospitality is among other reasons a special industry with a renting customer representing a certain amount of guests, who are in fact the units of interest for additional sales. We must start focusing more on the guest for gaining real insight into the business.Just imagine the average group size changing, e.g. relatively more single people visiting with an unchanged occupancy and same rent prices. Under otherwise unchanged circumstances we probably get less revenue in restaurants and shops. The model would suggest the hotel having more economically tight customers but the case is simply that there are less guests with a same amount of (renting) customers. In a case like this the model does not have possibilities judging the situation nor providing good forecasting. Concluding, we need guests, the real customers in hospitality, into the model to solve this crucial issue.1.4 Third issue: Occupancy, the beloved ultimate black boxOccupancy always seems to be the magic KPI that we want to know and want to control. But really as an overall business performance indicator it is of little use and without any real forecasting power. Comparable with the former issue it has nothing to say about guests.As an example just imagine the average length of stay being much lower than last year but occupancy remaining about the same as the number of bookings is growing. That situation would have a big impact on both operations and marketing, but the model would show nothing in this case.2 Building blocks for enhancements in the extended version2.1 The customer and his group sizeThis change to the model is easily understood, it is decomposing the average daily spending of the (renting) customer into the product of average daily spending per actual guest and the average group size, the number of guests per rented room, bungalow etc. Below the formula I will use is shown, with variable 'g' for group size, ADS for average daily spending, with superscript 'R' signifying it is in relation to resources for rent, or superscript 'G' signifying it is in relation to guests.

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Revenue Management a necessary evil, but not sufficient for delivering profitably | By Young Nguyen

The marketplace is becoming more transparent and efficient transformed into a reversed-auction, where hotels essentially attract guests by offering the lowest price. As an industry practice, Revenue Management has taken away the hotel's control of profitability. But there is a way to get it back.

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Using ‘fenced’ deals to compete with OTAs

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HotStats MENA Chain Hotels Market Review - February 2013

Hotels in Abu Dhabi capitalised on a surge in demand in February driven by major events, boosting RevPAR by 43% and profits by 72.9%, according to the latest HotStats survey of full service four and five star hotels by TRI Hospitality Consulting. Abu Dhabi hotels reported significant growth in top line and bottom line performance in February as the city moved into peak leisure and MICE tourist season.

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March

U.S. Hoteliers march on despite macro troubles | hotelnewsnow.comSequestration, European debt, the closure of banks in Cyprus, the debt ceiling. Judging by the number of black swan events making media waves, one might think the world is ending. But speakers during the first day of the 25th annual Hunter Hotel Conference on Wednesday said the U.S. hotel sector is still alive and kickingfor now, at least.

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Top New Hotel Booking Sites You Need to Know and Their Impact on Your Revenue Management Strategy | By Jean Francois Mourier

The hotel industry is constantly changing, and evolving as technology evolves. That means that our pricing strategies, operations and overall business goals need to change as well. But because it can be tough to stay on top of what's new, I have put together this quick overview of the top three new online sites that will have a big effect on hotels' revenue management strategy and revenues.

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Business Intelligence - What It Is and Why It Matters to Hospitality | By Kevin Coleman

I believe that Business Intelligence will become a \"buzzword\" in the hospitality industry within the next few years. We can already see this starting to happen, as some systems vendors have begun to introduce early business intelligence (or \"B.I.\") capabilities into their product offerings.

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Eurozone Crisis Slows Rise In Global Hotel Prices

The average price of a hotel room around the world rose by 3% during 2012, compared with the previous year, according to the latest Hotels.com Hotel Price Index (HPI). The rate of increase has moderated when judged against the 4% rise in 2011 as the Eurozone's problems pulled down the global average and slowed growth in the second half of the year.

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TravelClick: Value creation drives rates | hotelnewsnow.com

As the hotel industry embarks on the new year, the outlook remains relatively positive for the global regions, as long as hoteliers maintain rate, capitalize on changing channel mixes and create value creation offerings, experts said during a webinar Wednesday.

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February

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Global Travel & Tourism industry defies economic uncertainty by outperforming the global economy in 2012 and predicted to do it again in 2013

The Travel & Tourism industry has outperformed the global economy in 2012 growing faster than manufacturing, retail, financial services and communications. The industry has grown its total contribution to GDP by 3% and increased the number of jobs by five million to 260 million. It means that, for the first time, one in 11 of all jobs in the world are now supported by Travel & Tourism. More than 10% of all new jobs created in 2012 were from the industry.

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Revenue Management Systems vs. Channel Managers | By Jean Francois Mourier

There is a great deal of confusion around the plethora of revenue management-related technologies available on the market today. Its hard to remember which technology calculates rates, which one manages inventory or if they do both. Some systems update rates in real-time, some only update once daily. Talk about technology overload!

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Revenue management turns to ancillary fees | hotelmanagement.netWhile revenue management systems are becoming increasingly sophisticated at allowing hotel operators to optimize their pricing strategies on room rates, they are only just beginning to tap the potential of other guest fees. One reason comparison of ancillary fees has lagged behind room rates is because the presence of ancillary fees can vary by market. For example, in the U.S., hotels often charge for Wi-Fi, while in Europe it is often free, said Ryan Haynes, VP of marketing for eRevMax and RateTiger.

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Appointments: eRevMax expands market presence of RateTiger into the Middle East, Africa, Latin America, and Thailand

eRevMax has recruited additional sales managers worldwide to support the growing demand for RateTiger products in the Middle East, South Africa, Latin America and Thailand while also developing existing marketplaces for greater market penetration.

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Accor to 'limit influence' of OTAs in cost-cutting plan | travolution.co.uk

Accor is to impose 100-million in cost cuts over the next 12 months while taking action to protect its distribution against online travel agents. The measure is being taken as the French hotel giant faces sustained deterioration in market conditions in southern Europe, increased operational costs and more intense competition driven by the evolution of online distribution.

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Become a Master Strategist in Hospitality Revenue Management With Cornell's New Online Certificate

As an evolving field of study, revenue management is now much more than a tactical approach to rooms-only revenue; through extensive research and developing best practices, it has matured into a strategic area that encompasses total revenue management and distribution channel management. The Cornell School of Hotel Administration recognizes hotel revenue management as a critical function in your organization and is pleased to offer an online Master Certificate in Revenue Management that will help drive your company's profits by taking a higher-level strategic approach to pricing, reservations and inventory control. The 18-course series focus on several high-impact drivers for maximizing revenue: forecasting and availability controls, pricing and distribution channel management, overbooking and group management, and non-traditional revenue management applications. Each course explores a topic in depth, with particular emphasis on the role of strategy in effective revenue management.Upon completion of this certificate program you will be able to:

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Group and transient segmentation shift visible

Seeking a new generation of revenue managers | hotelnewsnow.comWe created the first generation of revenue managers in what seems like a billion years ago. These individuals were often reservation supervisors or managers artificially extracted from their reservation environments (or simply handed the additional workload) and given the title of revenue manager. Some succeeded, but many did not. By Bonnie Buckhiester.

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Hotel Pricing Trends and Parity Analysis for the week of February 06 - 12, 2013 in US and Canada Region

The Leading hospitality technology company, released this week's Hotel Pricing Trends and Hotel Rate Parity report, where revenue professionals can analyze data trends

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True ADR: The Next Generation of Revenue Management Metrics | By Jean Francois Mourier

Revenue management was created in the mid-1980s based on the practice of yield management in the airline industry. For as long as revenue management has existed, so has the debate over which revenue management metric is most effective to determine the success (or failure) of a propertys pricing strategy. Each revenue manager has their own personal preference, but in general, today most hoteliers use occupancy and ADR as the key metrics for evaluating their progress.

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Rolling Forecasts: How to manage future performance, not just predict it | d2o.biz

Two key factors are shaping today's hotel performance consumer technology and revenue management methodology. Increased use of technology has changed how consumers buy and hoteliers operate. With the adoption of revenue management, pricing is now established by market intelligence, not a hotel's margin requirements. To get some control back over profitability, operators should use the rolling forecast as a management tool.

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Knowledge Center Rolling hotel forecasts: How to manage future performance, not just predict it

Increased use of technology has changed how consumers buy and hoteliers operate. With the adoption of revenue management, pricing is now established by market intelligence, not a hotel’s margin requirements. To get some control back over profitability, operators should use the rolling forecast as a management tool.



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European Hotel Prices increase by up to 38% following last month's decrease | trivago reports

Last month saw hotel prices decrease to their cheapest since December 2010. This month, hotel prices have increased by up to 38%. One night in February 2013 will cost an average of 86, according to the trivago Hotel Price Index (tHPI) based on the 50 most popular European cities onwww.trivago.co.uk.

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STR: US Results Week Ending 26 January 2013

The U.S. hotel industry reported increases in the three key performance metrics during the week of 20-26 January 2013, according to data from STR. In year-over-year comparisons, occupancy was up 0.6 percent to 54.0 percent, average daily rate rose 4.4 percent to US$106.31 and revenue per available room increased 5.0 percent to US$57.42.

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January

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Selling your Room for $0 | By Jean Francois Mourier

Its amazing to me how many of the hotel industrys standard processes are based simply upon what worked in the past. Consider MLOS (check out last article The MLOS Myth on this very subject), historical pricing, apprehension about using OTAs and then todays topic jacking up room rates when your propertys occupancy hits a predetermined level. The one thing that all of these long-standing beliefs have in common is that they are less and less likely to yield the best results in todays online market.

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The 5 hotel fees you're going to see more of in 2013 | skift.com

Get ready for some annoying new hotel fees, such as minibar restocking and baggage holding fees, in 2013 as projected modest occupancy increases embolden hotels to tack on new fees and surcharges even for their most loyal guests. And, regarding existing fees and surcharges that you have come to grudgingly expect, hotels will up their game and charge them more frequently and at higher rates.

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A Responsible Approach to Revenue Management

IDeaS Revenue Solutions, the leading provider of pricing and revenue management software, services and consulting, today announced that Lefay Resort & SPA Lago Di Garda located in Gargnano, Italy, is implementing the IDeaS Revenue Management System (RMS).

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Revenue Management Challenges for 2013 A Top-Five List | By Dr. Gabor Forgacs

It is fair to say that Revenue Management in the hotel industry has arrived. It has become part of the mainstream over the years: we see more and more articles written about the various aspects of Revenue Management both in the print and electronic media; it became a standard agenda item at association meetings, conferences, symposiums and presentations at trade shows; colleges and universities are rolling out courses on it and hotel executives don't have to be persuaded any longer that Revenue Management adds value to their business it is accepted as evident by now.

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STR releases updated 2013, 2014 forecasts

The U.S. hotel industry expects to see performance increases during 2013 and 2014, according to the most recent forecast from STR, in partnership with Tourism Economics. Overall, in 2013 occupancy is expected to rise 0.8 percent to 61.9 percent, average daily rate is forecasted to increase 4.9 percent to US$111.27 and revenue per available room is expected to grow 5.7 percent to US$68.86.

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U.S. Hotel Guests Hanging Up and Logging In | By Robert Mandelbaum

The way travelers communicate on the road has changed dramatically over the years, and these changes become evident when analyzing the revenue earned by U.S. hotels from their guests for use of telecommunication devices and services. In lodging industry parlance, \"telecommunications revenue\" includes monies received from the guest use of hotel room phones, fax machines, and internet connections.

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US Lodging Sector on Solid Footing at the Start of 2013, Says PwC US

Reflecting stronger lodging demand and economic activity that exhibits less retrenchment than expected, an updated lodging forecast released today by PwC US anticipates stronger revenue per available room (\"RevPAR\") recovery in 2013, compared to the previous outlook. Lodging demand growth, which had eased in the third quarter of 2012 on a seasonally adjusted basis, gained more strength than expected in the fourth quarter. While some of the lodging demand fluctuations are attributable to the timing of holidays and Superstorm Sandy, the underlying momentum in the travel recovery remains intact. As a result, PwC expects RevPAR growth of 5.9% in 2013, representing the fourth year of lodging recovery.

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Beyond Rooms and Rates: How Revenue Management Can Drive Customer Loyalty

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Analyzing the OTAs | hotelnewsnow.com

Whether you're in the camp that believes online travel agencies are single-handedly ruining the hotel industry or in the camp that looks to them for a majority of your demand, there's one thing almost all hoteliers agree on: Third-party room distributors are here to stay.

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Accor signs partnership with ESSCA to develop its pool of Revenue Managers

On January 8th, 2013, in the presence of Jean-Luc Chretien, Accor's Executive Vice-President Sales, Distribution and Loyalty, Evelyne Chabrot, Accor's Chief Human Resources Officer, and Agnes Roquefort, Accor's Chief Revenue Manager Officer, the group signed a partnership agreement with ESSCA, School of Management, represented by its Enterprises Relation Director, Linda Aurenge.

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HSMAI Europe Revenue Management Conference to focus on the practicalities of developing a Total Revenue Management Programme

The third HSMAI Europe Annual Revenue Management Conference, February 7th in London focuses on Total Revenue Management. The conference addresses the unique challenges that those responsible for revenue management face in optimising revenues across all profit centres, including developing a cross departmental revenue management culture, sourcing the tools and technology available to support total revenue management programmes, and the implementation process.

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Brand executives chart 2013’s top challenges

“Uncertainty” remains a continuing theme as the hotel industry enters 2013.



2012

December

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Hospitality Industry Finance, Revenue Management and IT Professionals of the Year' named at Annual HOSPA Christmas Awards 2012

The winners of the prestigious Annual 'Hospitality Finance, Revenue Management and IT Awards of the Year 2012' were announced yesterday (19 December) in London by HOSPA the UK's leading educational organisation for professionals involved in Financial Management, Revenue Management and IT within the hospitality industry.

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Hotel pricing and demand trends for 2013

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The Fallacy and Failure of Fade Rates

Guests arriving without a reservation represent the least expensive distribution channel possible for a hotel. Despite that, a surprising number of revenue managers (RMs) do not pay enough attention to these guests. In fact, the revenue strategy utilized to address these guests is often counterintuitive. As a result, it is ultimately counterproductive.

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Revenue Management: Culture or Philosophy? | By Jean Francois Mourier

Revenue management is a seriously complicated process. There are literally hundreds of different factors that need to be considered in order to be as effective as possible in pricing each room. And these factors need to be examined on a regular basis, to ensure that rates change as the factors also change. Add to that, the data collection, manually updating rates across all of the online channels, strategy meetings with various internal teams, etc. Ugh.

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Video: Inside the Hotel Pricing Game | cnbc.com

Marriott International's revenue management guru, David Roberts, describes how the hotel giant squeezes every penny out of its 3,700 hotels, even if it means charging you twice as much for your room as the guy next door is paying for his. A conversation about how Marriott maximizes its profits and how you can minimize your costs.

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STR releases preliminary year-end 2012 data for US HotelsSTR's preliminary year-end data indicates that the U.S. hotel industry will finish 2012 by posting strong performances in all major metrics. Based on STR data through November, preliminary 2012 year-end results for the U.S. hotel industry include:

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Expedia leaders address partners' top concerns | hotelnewsnow.com

High commissions, the expansion of Google into the travel space and rate parity are just a few issues concerning hoteliers who place their inventory on online travel agencies to meet their revenue goals. Throughout Expedia's Partner Conference on Thursday in Las Vegas, leaders such as President and CEO Dara Khosrowshahi and Chairman Barry Diller alleviated many of those fears by tackling the issues hoteliers care about most.

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HSMAI And Sabre Hospitality Solutions Team Up For White Paper Addressing Convergence In The Hospitality Industry

The Hospitality Sales and Marketing Association International (HSMAI) and Sabre Hospitality Solutions today announced the debut of a white paper entitled, \"Converging on Success: Best Practices for Managing Convergence in Hospitality, Sales, Marketing and Revenue Optimization.\"

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Five Ways to Increase Direct Bookings | By Jean Francois Mourier

At REVPAR GURU, we are all about making our clients the most money possible. In some cases, that means using the OTAs but other times, the direct channel is best. Given the importance of the direct channel, we wanted to share our top five ways to increase website traffic and direct bookings.

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November

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The Attribution Analysis Paradox Part 1 | her-consulting.com

I guess I wasn't too surprised that Google travel research surveys find average travelers research no less than 20 sites, in addition to engaging in social media activities, and all that before finally making a booking! But it got me thinking: how can we track ROI when there are so many touch-points involved in the final sale?

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HSMAI Europe Announces theme for Third Annual Revenue Management Conference, registration now open

HSMAI Europe is proud to announce registration is now open for the third annual revenue management conference in London, 7th February 2013. The theme of this year's conference is \"Total Revenue Management A practical approach to optimising profitability\"

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Knowledge Center Business acumen key in revenue management

While the U.S. hotel industry might not be where it was in 2008 in terms of average daily rate, the performance metric is going to be the best chance hoteliers have to grow revenue per available room going forward, according to Karrie Keen, director of destination and trend operations at STR. In order for this to happen, hoteliers need to focus on effective revenue-management strategy.