Hospitality Sales and Marketing Association International
Hospitality Sales and Marketing Association International
 
Hospitality Sales and Marketing Association International
news - fuel sales

2018

October

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iVvy Partners with IDeaS to Help Meetings and Event Venues Maximize Revenue

iVvy Inc., the award-winning global Venue Management software company, has joined forces with IDeaS Revenue Solutions, the leading provider of revenue software and advisory services, to bring powerful meetings and events revenue management capabilities to iVvy clients.

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September

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ITB Berlin and IPK International: International City Trips - A Success Story

City trips worldwide grew four times as fast as total international holiday market over past 10 years - City breaks overtake Sun&Beach holidays - ITB Berlin and IPK International analyse worldwide demand for city breaks

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BCD Travel 2019 Industry Forecast

Global hotel rates will increase around the world by 1-3% in 2019 and air fares by 1-2% in most markets, according to leading business travel management company BCD Travel's newly released 2019 Industry Forecast. The increase in hotel rates is largely due to demand growth slightly outpacing supply in most markets. Air fares are expected to remain flat in Africa, decrease 2% in Latin America and increase by 1% or 2% in all other regions.

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HSMAI and Cvent Release White Paper on Value of Real-Time Data for Group Bookings

The Hospitality Sales and Marketing Association International (HSMAI), in collaboration with Cvent, is pleased to release Room Blocks in Real Time, a white paper on the benefitsfor meeting planners, hotels, and event attendeesof managing group bookings at hotels by strategically applying software solutions.Group bookings for events are a key part of most hotels' business, but managing room blocks has long been a cumbersome, time-consuming task. HSMAI and Cvent's white paper seeks to inform hoteliers about real-time data tools that can result in smarter, more efficient group booking management.\"Room block management is still a major pain point for hotels of all sizes and with increasing focus on data security from regulations like GDPR, the need for software solutions that automate time-consuming manual processes, maximize revenue opportunities, and ensure secure transfer of information is at an all-time high,\" said Chris McAndrews, vice president of marketing for Cvent's Hospitality Cloud. \"Like us, HSMAI is committed to delivering the information and education hoteliers need to grow their group business and we are proud to partner with them to address the topic of room block management. Our hope is to illustrate the important role technology can play in managing group reservations and creating valuable upsell opportunities for hoteliers around the world.\"An automated room block management system not only saves time and minimizes errors, it can also increase revenue, minimize interference from OTAs, and reduce group wash. Other key benefits of such software solutions for group booking shared in Room Blocks in Real Time are as follows:

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Playa Hotels & Resorts and Hilton Announce Strategic Alliance and Future Conversion of Two Initial All-Inclusive Resorts

Playa Hotels & Resorts N.V. (NASDAQ: PLYA) and Hilton (NYSE: HLT) today announced plans to leverage Playa Hotels & Resorts' industry-leading, all-inclusive expertise with Hilton's global portfolio of brands, and over 78 million participating members in Hilton Honors, Hilton's award-winning loyalty program, to accelerate the growth of Hilton's all-inclusive resorts.

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Airbnb for Work Brings Meeting Spaces and Experiences to Business Travelers

Airbnb for Work has touted strong growth since its launch a few years ago, when it was originally known as Airbnb for Business, providing better tools for companies to manage their spending and track where their travelers are.

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August

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Choice Hotels Brand Investments Drive Value for Corporate Travelers

Choice Hotels International, Inc. (NYSE: CHH) is dedicated to exceeding the expectations of today's business travelers and making travel managers' jobs easier through substantial brand investments - all of which will be on display at the 2018 Global Business Traveler Association (GBTA) Convention. Choice will showcase the enhancements it has made to its brands that cater to business travelers, including the Cambria Hotels, Comfort, Sleep Inn, and WoodSpring Suites brands.

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July

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Three shifts in the way U.S. travelers shop for leisure travel

In some years, traveler behavior changes slowly. In 2017, however, there was a big shift in the way consumers shopped for leisure travel. Phocuswright surveyed nearly 4,000 leisure travelers and found three shifts in the way they are shopping and booking travel, published in a recent report: U.S. Consumer Travel 2018: Shopping and Booking.

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Cvent Unveils List of Top 25 Meeting Destinations in Europe for 2018

Cvent, Inc., a market leader in meetings, events, and hospitality technology, today released its list of the top cities for meetings and events in Europe. European cities were previously included in the Europe, Middle East and Africa region. This year's standalone list highlights Europe's strength and growing popularity in the MICE industry. The list was compiled based on sourcing activity through the Cvent Supplier Network. In 2017, more than 40 million room nights worldwide and $14.7 billion of business were sourced through the Cvent Supplier Network - helping to support more than 715,000 events around the globe. For the fourth consecutive year, London tops Cvent's European list, with Barcelona ranked as the second most popular destination for the MICE community.

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Hotel Monitor 2019: American Express Global Business Travel Report Finds Buyers Facing A Complex Pricing Landscape

The Hotel Monitor 2019, published by American Express Global Business Travel (GBT), finds geopolitical factors along with global, regional and local economics driving a diverse range of conditions for those negotiating hotel rates in key business destinations. The first in a series of Monitor reports, Hotel Monitor 2019 was created by the Global Business Consulting team at GBT to support buyers ahead of the hotel request for proposal (RFP) season.

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Russian Inbound Tourism Benefiting From The Fifa World Cup | tourism-review.com

The FIFA World Cup has just ended in Russia resulting in a boost for local tourism. In the past years officials and authorities have paid a special tribute to inbound tourism. The goal of Russia is to increase revenues from tourism by 75% by 2024, to $15.5 billion.

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UNWTO launches an online Platform to Achieve SDGs through Tourism

Promoting a greater engagement of the tourism sector with sustainable development is the main objective of the Tourism for SDGs Platform. The online tool is designed to advance the achievement of the Sustainable Development Goals through tourism, and was developed by the World Tourism Organization (UNWTO) with the support of Switzerland's State Secretariat for Economic Affairs (SECO).

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InsureSign ranks as the No. 1 e-signature software for usability on G2Crowd

CHARLESTON, S.C. (July 11, 2018) G2Crowd, the world's leading business solutions review website, has today released its Summer 2018 Report on e-signature software - and InsureSign ranks No. 1 for its usability and customer support.

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UNWTO partners with IE Business School to promote tourism innovation and entrepreneurship

The World Tourism Organization (UNWTO) and IE Business School, one of the world's leading executive education centers, have agreed to join forces to promote innovation and entrepreneurship in the tourism sector. Both will promote the role of academia within tourism innovation.

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June

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AirGain New Time-Table Feature & Flight Comparison to Empower Airlines with Competitor Intelligence on Various Time Windows

RateGain Technologies, the market leader in big data solutions for Travel and Hospitality industries, today, announced new product updates on AirGain,the airfare competitor intelligence tool. In the new set of releases, AirGain has focused on giving a broader compset intelligence to the airlines with full context at a glance.

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Otrum launches free trial option for cloud-based digital signage!

FREE Otrum Digital Signage trial licence - Sign up today! 

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PolyU Study Reveals What Second-Generation Migrant Tourists are Seeing

Tourists who visit their ancestral homelands carry with them personal connections that \"influence how they gaze upon its people, culture and landscapes\", according to Dr Wei-Jue Huang, Professor Brian King and Dr Wantanee Suntikul of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University. Through interviews with second-generation Chinese-Americans who recently visited China, the researchers found that instead of searching for the \"exotic\", as tourists normally do when visiting a foreign country, migrant tourists tend to seek out similarities that help them to feel connected with their families and heritage.

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Martello Expands its Hospitality Presence with Network Performance Portfolio

Martello, a provider of network performance management solutions for real-time communications, continues to grow its footprint in the hospitality industry, leveraging new technologies and partnerships. The company, exhibiting in booth number 1729 at HITEC Houston June 18-21, will showcase its flexible and modular 'as a service' options for both Elfiq SD-WAN and unified communications (UC) performance management. Elfiq Networks is a subsidiary of Martello.

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The Future of Travel Booking and Payments

New technologies and innovations continue to disrupt the travel landscape and while most of the industry buzz has focused on how airlines and travel providers are leveraging new technologies to revolutionise the travel experience, there's another variable at play: the potential entry of outside tech leaders into the market.

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Carlson Wagonlit Travel Research: Three in Ten Business Travelers Value Hotel Rewards Over Safety

Globally, three in ten business travelers are happy to sacrifice safety for hotel loyalty and rewards incentives, according to research commissioned by Carlson Wagonlit Travel, the global travel management company. Travelers in the Americas are likeliest to do so (39%), followed by Europeans (34%) and travelers from Asia Pacific (28%). \"Clearly, travelers are very focused on their hotel loyalty points - they will go to great lengths to get their hands on those benefits,\" said David Falter, President, RoomIt by CWT. \"One way of meeting that challenge - short of tougher enforcement - is to let travelers collect points for booking within policy.\"

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May

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Event Temple launches sales and catering software

Canadian-based hotel technology company, Event Temple announces the official launch of their Sales and Catering software. The software is targeted for sales and catering managers who book group business, meetings and events.

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Hyatt Launches New Global Travel Program for Small Businesses

Hyatt today announced Hyatt Leverage, a global business travel program that offers special rates to qualifying small and mid-sized enterprises at all participating Hyatt hotels worldwide.

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New Travelport Survey: U.S. Millennials Most Likely to Take & Spend More on Vacations This Year, Next

Millennials are more likely than older Americans to take a vacation this summer than last summer, based on their household finances, according to a new survey from Travelport (NYSE: TVPT), the leading Travel Commerce Platform. The 2018 Travelport U.S. Vacation Survey of approximately 1500 U.S. residents reveals Millennials (ages 18-34 years old) are most likely to spend more on their upcoming vacations than other age groups, with one out of three Millennials willing to spend $5000 or more on their vacations.

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Bleisure Travelers are Hungry for Sunshine, Sightseeing, and Cuisine

New insights released today by Expedia Group Media Solutions, the advertising arm of Expedia Group, reveal that domestic and international bleisure travel is booming, and business travelers are invested in making the most of their time away from home. The findings, from a multi-national study commissioned by Expedia Group Media Solutions and conducted by Luth Research, spotlight the behaviors, influences, resources, and preferences of American, British, Chinese, German, and Indian bleisure travelersor business travelers who extend their trip for leisure.

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HSMAI Recognises Tech Innovation of Smart Space by IDeaS

Smart Space by IDeaS was honoured by HSMAI, the world's leading hospitality sales and marketing association, for its innovative role in allowing hoteliers to analyse the trends and performance of their meetings and events (M&E) space.

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Chinese Tourists Account For 21% Of Global Travel Spending in 2018

Revenue generated by outbound tourism from China continues to grow in 2018. The United Nations World Tourism Organization (UNWTO) found that spending from Chinese tourists abroad now makes up 21% of all tourism spending. In addition, each Chinese traveller spends on average more per trip than tourists from any other country.

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Madrid takes on Airbnb and overtourism | cnn.com

Madrid has become the latest city to confront overtourism, as the Spanish metropolis moves to drastically curb the Airbnb and homeshare listings available in the destination.Secretary for sustainable urban planning Jose Manuel Calvo announced the proposed regulations last week, aiming to tackle the issue of mass tourism head on.The new regulations are in response to locals fearful of being priced out of their own neighborhoods.Officials in other destinations in Spain including Valencia and Mallorca -- as well as in Venice, Italy -- have also introduced drastic measures to control overtourism and encourage responsible vacationing.

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Deutsche Hospitality presents new MICE booking software

The IMEX in Frankfurt am Main is one of the world's leading fairs for incentive travel, meetings and events. When this year's exhibition gets underway today, Deutsche Hospitality will be on hand to present a new booking software that enables business customers to reserve conference rooms directly online without having to obtain a cost estimate from the hotel beforehand. The aim is to make this service available to clients of all Deutsche Hospitality brands before the end of the year once a successful piloting phase has taken place. Such a move will make Deutsche Hospitality the first hotel company to offer a dedicated and self-developed online booking facility for conferences and events that meets the requirements of both parties involved.

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Crucial To Make Hay While Sun Shines During Big Events

World first technology pioneered in Australia can maximise occupancy for accommodation providers in destinations hosting major global events.

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Cambria Hotels Enables Business Travelers to \"Travel Like a Boss\"

Cambria Hotels knows you don't need to be the boss to travel like a boss. Nearly four out of five people today define a boss as someone who is confident and in control. Just like the concept of a boss has been redefined, so have the needs of today's business travelers.

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April

How to Increase Hotel Sales with Business Travelers

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Hyatt Place and Hyatt House Brands Reveal Findings from Business Traveler Survey

Today the Hyatt Place and Hyatt House brands released findings from a Business Traveler Survey, which was conducted online by The Harris Poll and consisted of more than 1,300 adults across the United States, China and India who have traveled for business in the last 12 months (international business travelers), to gain a greater understanding of how business travel can deliver both personal and professional growth on the road. The brands collaborated with entrepreneur Bill Rancic to reveal the survey findings last night in New York City, alongside the winners of the 2018 #WhySettle Spirit Awards.

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Hyatt Place and Hyatt House Brands Reveal Findings from Business Traveler Survey

Today the Hyatt Place and Hyatt House brands released findings from a Business Traveler Survey, which was conducted online by The Harris Poll and consisted of more than 1,300 adults across the United States, China and India who have traveled for business in the last 12 months (international business travelers), to gain a greater understanding of how business travel can deliver both personal and professional growth on the road. The brands collaborated with entrepreneur Bill Rancic to reveal the survey findings last night in New York City, alongside the winners of the 2018 #WhySettle Spirit Awards.

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German Hospitality Market Keeps Expanding | tourism-review.com

German hospitality stakeholders identify a specific trend of the sector. The number of hotels in Germany is decreasing, but the number of guest beds goes up. Nearly 700 new hotels are planned to be built in the next three years, with 100,000 rooms, representing almost 17 billion euros of investment.

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Dream Hotel Group Increases Group Commissions Portfolio-wide

Renowned hotel brand and management company Dream Hotel Group, home to its Dream Hotels, Time Hotels and Unscripted Hotels brands, today announced it is now offering a 12 percent commission for qualified groups and meetings that are booked and actualized in 2018. The offer is available to conference and event organizers, third-party meeting planners and group travel agents now through December 31, 2018.

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Panel Will Explore Ways to Sell Function Space and Maximize Revenue

The Hospitality Sales and Marketing Association International's Washington, D.C., chapter will host a panel discussion next week to explore the emerging role of inventory managers and function space analysts and how they can partner more effectively with sales, catering and revenue managers to maximize hotel and convention function space inventory to increase revenue.

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EU launches European Capital of Smart Tourism

On the initiative of the European Parliament, today the European Commission launches the European Capital of Smart Tourism to recognise outstanding achievements in smart, innovative, sustainable and inclusive tourism by European cities.

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German consumers ready to spend on leisure travel in 2018

The German economy and consumer is in excellent shape in early 2018 and that means increased spending on travel in the world's third largest outbound market says EyeforTravel's new German Travel Consumer 2018 report, a free excerpt from which is available now.

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HFTP Launches New Multi-Event Mobile App for Upcoming 2018 Conferences, Including the Upcoming HITEC Amsterdam

Gearing up for the first Hospitality Industry Technology Exposition and Conference (HITEC) of 2018, event producers Hospitality Financial and Technology Professionals (HFTP) is excited to announce the launch of this year's \"HFTP Events\" mobile app. The HFTP event 2018 mobile app is home to all the information attendees and exhibitors will need for HITEC Amsterdam, HITEC Houston and Annual Convention this year, with information coming available as the event nears. Available now for download from the iTunes Apple Store and Google Play, the app will serve as a comprehensive guide for information on education sessions and exhibits while also providing social feeds and in-app correspondence capabilities for exhibitors and attendees.

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All Eyes On Summer Travel 2018

Skyscanner.com, the global travel search engine, is helping travelers shift gears and start thinking about their well-deserved summer vacation. Skyscanner collated and analyzed data from its more than 60 million monthly users to determine the domestic and international destinations that are getting the most attention this year, the top destinations with price drops, the cities boasting some of the best hotel deals, and the best day of the week to book your travel.

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Anchors Aweigh! Accomplished Meeting and Incentive Travel Executive Cherryl Brazier Launches Anchor Collection

Drawing upon a quarter-century of international executive experience in group, meeting and incentive sales, Cherryl Brazier has founded Anchor Collection- a hotel, destination and venue representation company.\"Anchor Collection specializes in the outbound meeting and incentive market, offering targeted representation based on the very strong relationships and connections I have built over 25 years with companies who book group travel worldwide,\" Ms. Brazier said. She has launched her boutique representatio n company with Pacific World, a destination management and event management company operating in 40 countries and more than 100 destinations.Prior to founding Anchor Collection, Brazier was with Carlson Rezidor Hotel Group for eight years as director-global sales, where she oversaw meeting and incentive sales for a collection of 400 hotels worldwide. Previous positions include global director of group and incentive sales with Millennium Hotels and Resorts; director of group, meeting and incentive sales at Thistle Hotels; and senior marketing executive with the British Tourist Authority in Los Angeles. Based in Redondo Beach, California, Anchor Collection conducts sales across the U.S., with particular emphasis on the West Coast. \"I am getting the word out about Anchor Collection to clients and companies I have worked with in the past, generating a lot of excitement for my new venture,\" Brazier said.A member of SITE since 1996, she has served on the organization's International Board of Directors, including as vice president; the Southern California Board of Directors; and in 2007 as chair of SITE's International Conference. She has also been a member of MPI since 1996 and has served on the U.K. Board of Directors. She attended the Leeds Polytechnic School of Hospitality Management in the U.K., achieved the SITE Certified Incentive Specialist (CIS) certification, and was awarded the Sustainable Event Professional Certification from the Green Meetings Industry Council (GMIC).

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Active Travelers Boost Austrian Tourism | tourism-review.com

Lounging and doing nothing is usually not on the agenda for holidaymakers in Austria. Anyone who spends the holidays here wants to be active. According to experts, in no other country in the EU is sport such an important factor for employment, growth and prosperity as in Austria. Active travelers are thus an important group of visitors for the Austrian tourism sector.

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Private Data Are Highly Precious For Tourism Industry | tourism-review.com

Modern tourism industry promotion is based to a great part on analyzing available data about potential travelers and customers. The private data stored by Facebook naturally are quite attractive to many companies.

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March

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UNWTO Secretary General meets Prime Minister of Kazakhstan to strengthen cooperation

The Secretary-General of the World Tourism Organization (UNWTO), Mr Zurab Pololikashvili, paid an official visit to Kazakhstan where he discussed with national authorities the Kazakh Tourism Strategy 2030.

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Snow and Mountain Tourism faces the challenge of adapting to change

The 10th World Congress on Snow and Mountain Tourism (Andorra, 21-23 March 2018) highlighted the need to adapt tourism accommodation to the expectations of today's customers and to increase the quality of the traveller's experience, while identifying knowledge management and hospitality culture as keys to success.

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Hotel Price Index From Hotels.com Reveals U.S. Travelers Spent Their Money On Experiences Abroad

After three years, prices travelers paid for overnight accommodations rose 2% globally in 2017, according to the latest Hotels.com Hotel Price Index (HPI). In a year where cryptocurrencies flooded the market, hashtags took over the red carpet and political debate turned well, political, the needle has also moved for travelers, with a two-point rise in the global Index to 116, the closest it has been to the 2007 peak of 118.

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Thai Tourism Awaits 530,000 Foreign Tourists For The Thai New Year | tourism-review.com

Thai tourism authorities announced that more than 530,000 foreign tourists are expected in Thailand to enjoy the festivities of Songkran, the Thai New Year, generating an income of 9 billion baht (about $290 million).

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Meetingsbooker.com reveals the key statistics for online bookings

Meetingsbooker.com, the global leader in online meeting room bookings has reviewed their data to compile a detailed report outlining the key trends surrounding the discovery and online booking of meeting venues. The report entitled \"Online meeting bookings report the numbers you need to know\" underlines the rapid digitalisation of this multi-billion industry, from an offline transaction to a fast online solution.The report details a wide range of findings, designed to help both customers and suppliers better understand this new sector. Interestingly, the study highlights the wide variety of suppliers offering mee ting space for hire online, with 48% of bookings going to non-hotel venues including co-working spaces and business centres.The study also shows that meetings from 1 to 20 attendees represents 95% of meetings booked online, while full day meetings represent 49%, outlining them as the most popular duration. The report reveals how the Meetingsbooker.com technology is now being used to deliver dynamic pricing for meetings, with 41% of bookings including a discounted rate against the venues standard prices, or a free item such as coffee breaks.\"We felt it was important to share our data with the industry in order to answer the most common questions we are asked on a daily basis. We have spent years building out our technology platform and it's our view that within 3 years, the vast majority of small meetings will be booked online\" commented Ciaran Delaney, CEO of Meetingsbooker.com.The report also looks at how hotels and business travel agenci es are now embracing this new technology in order to reduce operational overheads, whilst delivering a faster solution for their corporate clients. The full report is available to down load at https://www.meetingsbooker.com/meetingsreport

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Top 6 technology trends to watch out for in the travel and tourism industry in 2018

The advent of technology is fostering a change in the travel and tourism industry regarding how companies interact with customers. Consequently, travel companies are adopting various technologies to improve operational efficiencies and meet customers' expectations, according to leading data and analytics company, GlobalData.

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Excessive Tourism Becomes A Concern For The Tourism Sector | tourism-review.com

Venice loses its cruises, Barcelona tightens control of the rents, and Dubrovnik imposes quotas on its visitors. Faced with the plague of excessive tourism, professionals in the tourism sector are looking for urgent solutions.\"In 2030, there will be 1,800 million tourists in the world. Something is certain: this infinite growth is impossible in a space that is limited, which generates more and more visible conflicts,\" states Roland Conrady, scientific director of the ITB, annual conclave of tourism professionals.

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Pet-friendly Destinations Europe Is A Paradise | tourism-review.com

Traveling with pets is increasingly common, especially in certain countries; so many hotel establishments are including in their service options the possibility for travelers to stay with their own pets. The 2017 Report by Trabber, assessed 50,000 hotels in 30 countries, and revealed a slow but steady growth in the demand of pet-friendly hotels by travelers. A 7.4% of hotel rates searches registered in Trabber in Spain and Latin America during this year looked for the hotel's pet policies. Travelers are willing to pay extra money for hotels that welcome dogs and cats, according to experts. In this sense, Europe is a paradise for travelers seeking pet-friendly travel destinations and businesses. In Germany, France, Italy and Austria more than 40% of hotels accept pets. The fifth place in this ranking of countries with the most pet-friendly hotel establishments is Canada (34%) according to an offer analysis carried out by Trabber's transparent price meta-search engine in 50,000 hotels in 30 countries.In Brazil, the figure of hotels with pet-friendly accommodations is 18%, in Uruguay 16%, and 13% in Mexico, mainly for internal travelers since crossing their borders with pets usually involves a taxing paperwork. In Colombia and Argentina, less than 1 out of every ten tourist accommodations offers this option. Chile (7%) and Peru (5%) are at the end of the list.

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The three top stories at ITB Berlin on Thursday, 8 March 2018

ITB Berlin Daily: A look ahead to the next ITB China in Shanghai +++ Zambia emphasises the importance of developing sustainable tourism +++ Luxury lifestyle attitudes are changingThe Social Media Newsroom of ITB Berlin has online news from the world's leading travel trade show at http://newsroom.itb-berlin.de/en.

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Silk Road: The Most Important Transnational Tourism Route of the 21st Century

The 8th UNWTO Silk Road Ministers' Meeting held during the ITB Berlin Travel Trade Show, focused on the long-term tourism vision for the historic Silk Road routes and how to establish the Silk Road as the most important transnational tourism route of the 21st century.

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Japan's Tourism To Receive Substantial Investments | tourism-review.com

Tourism is growing fast in Japan. In 2017, the number of arrivals increased by 19.3% compared to the year before to a record 28.69 million. However, the problem is that the country has only few hotels to accommodate so many tourists. The shortage is forecasted to continue at least until 2020.

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European Tourism Coming Back To Classic Travel Destinations | tourism-review.com

In 2017, the growth of the European tourism sector exceeded that of the global economy for the seventh consecutive year, growing by more than 10.2% of the world's GDP. Despite the changes experienced throughout 2016 and 2017, the sector has managed to maintain and cope with currency fluctuations, the political uncertainty, weather disasters, and incidents related to terrorism.

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February

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Tourism Industry Benefits Greatly From The Big Data | tourism-review.com

Tourism industry and the Big Data, at first sight, may not be two areas that seem to have much in common. But the reality is that today the former takes advantage of a lot of the technology provided from the latter, to continue growing and improving the services.

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Crescent's Luxurious Horseshoe Bay Resort Experiences 89% Increase in Group RFPs in 60 days with Data-Driven Digital Marketing

At HSMAI's annual Digital Marketing Conference today, Milestone Inc. and Crescent Hotels & Resorts Inc. announced the launch of a new \"Mobile on Steroids\" website for the upscale Horseshoe Bay Resort near Austin, Texas. Situated on the shores of Lake LBJ, just 45 minutes from Austin, Horseshoe Bay Resort is an AAA four-diamond lake and golf resort offering luxurious accommodations, family friendly amenities and world-class golf in the heart of the Texas Hill Country. Horseshoe Bay Resort is also known for exceptional meeting and event venues and a private executive airport make ideal for both vacationers and business travelers alike.

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Tourism professionals to gather in Andorra to discuss hospitality models in mountain destinations

The 10th edition of the World Congress on Snow and Mountain Tourism will take place from21 to 23 March 2018 in Andorra, under the title \"Shaping the Future of Hospitality in Mountain Destinations\". The Congress is organized by the World Tourism Organization (UNWTO), the Government of Andorra and the Commune of Escaldes-Engordany. The event, which is held every two years, is celebrating its twentieth anniversary this year.

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Supporting tourism development in Africa through better measurement

In an effort to better measure tourism growth and development in Africa, UNWTO signed a Cooperation Agreement with the Nigeria Tourism Development Corporation for the Strengthening of the National Tourism Statistical System of Nigeria and the Development of a Tourism Satellite Account.

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Which hotels are most popular among business travelers?

Where do business travelers like to stay when on the road for work?

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China Expecting A Record-breaking Spring Festival | tourism-review.com

Chinese people are preparing for the upcoming Spring Festival or the Chinese New Year. It is expected that many will be on the move, as the current economic trend favors travelling. According to Ctrip, a Chinese travel agency, approximately 6.5 million Chinese tourists are going to travel abroad during the holidays.

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January

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PolyU Study Finds Russian Tourist Satisfaction Hinges on Hotel Features

The majority of Russian tourists are highly satisfied with Hong Kong's upmarket hotels, according to the findings of a recent study by Dr Denis Tolkach and Dr Tony Tse of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU). A consideration of more than a thousand online reviews written by Russian guests revealed a particular appreciation for Hong Kong's spectacular views and attentive and friendly hotel staff. While there are a few negative issues that hotels may wish to focus on improving, the findings present an overall positive picture.

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Vietnam Works On 16 Million Foreign Tourists In 2018 | tourism-review.com

In 2017, Vietnam received 73 million domestic visitors and nearly 13 million foreign tourists, an increase of nearly 30% on year-on-year basis, with a turnover of approximately 510,000 billion dongs (EUR 18.3 billion). An unprecedented rise. \"Welcoming nearly 13 million foreign tourists in Vietnam in 2017 and a three million year-over-year increase is a new record in Vietnam's tourism sector,\" said Nguyen Van Tuan, head of the National Tourism Administration. According to him, 2017 was the first year of implementation of the Political Bureau's resolution No. 08-NQ / TW to make tourism a leading economic sector. 2017 was also an important milestone in achieving the resolution's target of 17 to 20 million foreign tourists by 2020.

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A wealth of expertise at the ITB Berlin Convention 2018

From 7 to 10 March 2018 at the ITB Berlin Convention leading international speakers from industry and science will present valuable ideas and suggestions and provide first-hand expertise and information. Fascinating lectures and panel discussions and topical, exclusive surveys as well as reports on best practices will await visitors to the leading think tank of the international travel industry. Admission is free for trade visitors at ITB Berlin.

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Initiatives from Portugal, Spain, India and Indonesia winners of UNWTO Awards for Innovation in Tourism

Turismo de Portugal I.P (Portugal), Ecotourism Trust (India), Tryponyu (Indonesia) and SEGGITUR (Spain) are the winners of the 14th Edition of the UNWTO Awards for Innovation in Tourism. Fourteen projects among 128 applicants from 55 countries were selected as finalists of the 14th UNWTO Awards for Innovation in Tourism.

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2017

December

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PolyU Study Finds Focus on Accessibility Key to Exhibition Market Development

When choosing whether to attend an exhibition, exhibitors will go almost anywhere there is potential for successful business but visitors prefer destinations with good accessibility and an attractive leisure environment, according to Dr Karin Weber of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and her co-researcher Dr Xin Jin. Their recently published research study explores the attractiveness of exhibition destinations from visitor and organiser perspectives, providing practical guidelines that destinations and organisers can use to evaluate and develop destination resources.

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25th World Travel Monitor Forum in Pisa: International travel industry needs new strategies to manage overtourism'

Mass tourism hits quality of visitor experiences Not only cities overcrowded New solutions needed to manage global tourism growth ITB Berlin exclusively publishes World Travel Monitor Forum results

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Digital Revolution To Change Business Tourism Massively | tourism-review.com

The ongoing digital revolution is not only changing the business tourism segment it is already profoundly intervening in all processes. This is the key outcome of the GBTA Conference 2017, the largest business travel conference in Europe. According to the second cross-cutting statement, travel managers are well advised to strategically redefine their role. Robots are the next level of automation, said Yvonne Moya, associate of bot supplier Festive Road. Several sessions showed where Chatbots and artificial intelligence are already in use and which possibilities are about to become ready for the market.

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GBTA Unveils All-New Digital Platform at gbta.org

The Global Business Travel Association (GBTA)the voice of the global business travel industry, today announces an all-new gbta.org. The new digital platform is easy to use, mobile-friendly, streamlined and most importantly makes searching for information simple.

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Best Western Hotels & Resorts Outlines Vision for the Future at 11th Asian Members' Meeting

Bangkok -- Best Western Hotels & Resorts is celebrating the successful conclusion of its 11thAsian Members' Meeting, which gathered delegates from all across Asia to Bangkok for two days of immersive meetings, discussions and networking opportunities.

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November

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HFTP and HSMAI Region Europe to Co-locate European Conferences in April 2018

Hospitality Financial and Technology Professionals (HFTP) and HSMAI Region Europe are pleased to extend their partnership and co-locate European conferences again in April 2018. HSMAI Region Europe will co-locate its Revenue Optimization Conference (ROC) and its Digital and Distribution Optimization Conference (DOC) with HFTP's HITEC Amsterdam. HSMAI Region Europe's Annual ROC and DOC conferences will take place 10-11 April 2018 at Hotel Novotel Amsterdam City, while HITEC Amsterdam will take place from 11-13 April 2018 at the RAI Amsterdam Convention Centre.

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HFTP and Naseba Set Final Details for Inaugural HITEC Dubai Event

International association Hospitality Financial and Technology Professionals (HFTP), in partnership with Naseba, are bringing the world's largest and oldest Hospitality Industry Technology Exposition and Conference (HITEC) brand to Dubai, UAE for the first time. HITEC Dubai will take place from November 14-15, 2017 at the Conrad Dubai in Dubai, UAE serving as the third HITEC of 2017.

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virtuoso Luxe Report Reveals What Travelers Will Seek In 2018: Pristine, Unfrequented & Unique Destinations

Global luxury travel network Virtuoso has determined 2018 will be the year for discovering less-visited destinations. Virtuoso's 2018 Luxe Report, which forecasts what to expect in travel for the year ahead, shows the desire for unspoiled natural beauty continuing to motivate travelers. The annual report, which has firmly established Virtuoso as a recognized trend spotter, reveals consumer preferences in high-end and experiential travel, as discerned from a comprehensive survey of the network's travel advisors worldwide.

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HSMAI celebrates 90 years, plans new education programs

Many associations aren’t lucky enough to celebrate 90 years of existence, but unlike other organizations, Hospitality Sales and Marketing Association International (HSMAI) is still going strong nine decades later.



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HFTP's 20172018 Global Executive Committee and Board of Directors Begin Term

The 2017-2018 Global Executive Committee and Board of Directors for Hospitality Financial and Technology Professionals (HFTP) have officially begun their term. The association leaders represent a wide variety of segments within the hospitality industry, including: clubs, consulting, hotels, finance, technology and more. The HFTP Global Board volunteers its time and professional expertise to help guide and progress the association to the forefront of the industry as it carries out its strategic plan.

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UNWTO expresses confidence on tourism in Madagascar

The Secretary-General of the World Tourism Organization (UNWTO), Taleb Rifai has visited Madagascar to express the Organization's full support to the tourism sector. Madagascar's tourism is facing a challenging situation following a plague outbreak which has prompted some countries to implement travel restrictions with Madagascar. Mr Rifai recalled the World Health Organization (WHO) advises no restriction on travel or trade on Madagascar.

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October

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PolyU Study Reveals Surprising Source of Unethical Tourist Behaviour

Judgements about ethically unacceptable behaviour may vary amongst cultures, and Western tourists are more likely to engage in such behaviour when on holiday, find Dr Denis Tolkach, Dr Stephen Pratt of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and a co-researcher in a recently published study. Their investigation of international and mainland Chinese tourists and Hong Kong residents reveals some surprising findings that should prove useful for academics, policymakers and industry practitioners seeking to develop \"mitigation strategies to reduce anti-tourism sentiment\" in Hong Kong and other tourist destinations.

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Mixing Business with Pleasure: Four in Five Travelers Squeeze Personal Activities into Work Travel

The busiest month for corporate travel* is in full swing, inspiring Hilton's (NYSE: HLT) global brand Hampton by Hilton to conduct a survey which uncovered that four in five respondents had business trip secrets. The study, conducted by Wakefield Research**, found that these secrets were as simple as scheduling meetings for a Friday or Monday to incorporate a weekend stay (51 percent) or a little more calculating like staying at a less expensive hotel to splurge elsewhere, such as a pricey restaurant (37 percent).

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HITEC Amsterdam 2018 Online Registration and Housing Bureau Open Now

Hospitality Financial and Technology Professionals (HFTP), producers of Hospitality Industry Technology Exposition & Conference (HITEC), announced that attendee online registration for its second HITEC Amsterdam is now open. Also available on the HITEC Amsterdam website is information on travel and hotel reservations. HITEC Amsterdam will take place from 11-13 April 2018 at the RAI Amsterdam Convention Centre in Amsterdam, The Netherlands.

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Chinese Tourists Are Hot Topic In Southeast Asia | tourism-review.com

Chinese tourists travel all over the world in massive numbers. In the first half of 2017, they were ranked number one for most outbound trips, with 62 million trips. This was reported by the China National Tourism Administration and it is one of the reasons, why so many countries are fighting for recognition by the Chinese. Southeast Asian countries are also looking to attract Chinese tourists. In 2016, more than 30 million trips were made between China and Southeast Asian countries. During this year's National Day holiday, approximately 700 million trips were made. According to the China Tourism Academy, Southeast Asian countries were top destinations during the holiday.

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Mediterranean Tourism Expects 420 Million Visitors By 2020 | tourism-review.com

The Mediterranean has become the main tourist zone of the world with 32% of international arrivals and 30% of revenues, according to conclusions reached during the 3rd edition of the Mediterranean Resort & Hotel Real Estate Forum (MR&H) which is being held in Barcelona. Mediterranean tourism market has been steadily growing. With the favorable expectations, the most positive predictions are that the Mediterranean region will receive 420 million tourists by 2020 thanks to several competitive advantages such as the temporality and the construction of transport infrastructures.

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A Next Generation of Experiential Meetings Sets Sail with ALHI Global Luxury Sales and Regent Seven Seas Cruises

Associated Luxury Hotels International (ALHI), the world's leading independent Global Sales Organization serving the Meetings & Incentive marketplace, and Regent Seven Seas Cruises recently hosted 10 meeting and incentive professionals from theU.K. aboard the luxurious six-star Seven Seas Explorer cruise ship. Boarding at Southampton, southwest of London, the special cruise experience showcased the many unique benefits of conducting meetings and incentive travel programs on cruise ships.

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U.S. Business Travelers Harbor a Positive Outlook on Business Travel

Globalization has brought a significant shift in attitudes towards business travel. According to the inaugural American Express Business Travel Survey, the vast majority of U.S. respondents (91%) enjoy traveling for business. Close to two-thirds (62%) of respondents said one of the top professional aspects of business travel they like the most is spending face-to-face time with colleagues, customers, suppliers and prospects.

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HSMAI DC Event to Analyze the Washington Group Meeting Market

The Hospitality Sales and Marketing Association International's Washington, D.C., chapter will host an interactive roundtable session on group market activity, trends and strategies for hospitality sales, marketing and revenue management professionals, Oct. 26 at the Hyatt Centric Arlington in Virginia.

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Tourism trend in the Middle Kingdom: Chinese outbound travel grows despite decline in trips to Europe

In 2016, China registered a 13 per cent increase in outbound trips city trips and Sun&Beach holidays are becoming more and more important trips to Europe declined ITB Berlin and IPK International analyse outbound travel behaviour of the Chinese

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Hilton Hotels & Resorts Uncovers Passport Holders More Likely to Be Content with Their Lives

Approximately 41 percent of Americans have a valid U.S. passport1, and it turns out, that's a good thing. Hilton Hotels & Resorts, the flagship brand of Hilton (NYSE: HLT), has uncovered that Americans with passports are more likely to be content with their lives than those who do not have passports. Based on this finding, Hilton Hotels & Resorts is launching the Hilton Passport Project to put more passports in the hands of Americans to help them realize the power of travel.

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How Instagram Is Changing Travel | nationalgeographic.comPuffed, gray-tinged clouds roll over Odda, Norway, reflected in the quiet azure waters of Lake Ringedalsvatnet. More than 2,000 feet above, a hiker is perched atop Trolltunga, a cliff that juts out of the mountain. There's not another soul in sightat least, that's what Instagram might have you believing. What photos of this iconic vista don't reveal is the long line of hikers weaving around the rocky terrain each morning, all waiting for their chance to capture their version of the Instagram-famous shot. Between 2009 and 2014, visitors to Trolltunga increased from 500 to 40,000 in what many consider a wave of social media-fueled tourism.

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Chinese Tourists Expected To Help EU Economy | tourism-review.com

HOME Weekly Travel News CHINESE TOURISTS EXPECTED TO HELP EU ECONOMY CHINESE TOURISTS EXPECTED TO HELP EU ECONOMY Cecilia Garland - Oct 2, 2017 0 Asia & Pacific - China - Travel & Tourism Industry News Tourism statistic, travel statistic news CHINESE TOURISTS EXPECTED TO HELP EU ECONOMY Europe as a continent relies greatly on tourism. It is estimated that 10 percent of the economy of the EU accounts to this industry. EU leaders are now looking to improve the situation by bringing in more Chinese tourists to the continent. According to the President of the European Parliament, Antonio Tajani, the Asian market is set to be the driving force of European tourism in the coming years. The Italian politician also stated that tourism outflow and inflow will increase to 700 million by the year 2020. This would be a big increase, considering the fact that last year the figures reached 500 million.

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September

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Interesting Trends and Stats Hotels Should Capitalize on to Keep Millenials Travelers

Since they made a grand entry into the world between the early 80s and the late 90s, the millennials are a generational force to reckon with. They may not have all the billions in the world to spend, and they may not be controlling the economy, but any industry that ignores them is bound to fail since even the so-called big players who control the earth's economy can't ignore them. As experts in the hospitality industry with much research held in the field and many papers published on the subject, 10pagepapers.com knows the power of this market segment in the hotel. With such awareness in our minds and facts on our fingertips, we present to you some of the most interesting research-based data that you can use to harness and exploit this powerful market segment.

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Tourism is growing despite terror fears

Fear of terrorism is a major factor in holiday planning Large variation in safety perceptions of different destinations ITB Berlin and IPK International analyse global shifts in travel behaviour People's enthusiasm for travel remains unbroken

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The Big Data Revolution In Tourism | tourism-review.com

As a first consequence, digital transformation and technological advances can radically change the way people consume and get informed. A digital scenario that brings with it new forms of business management. To ensure their survival, all businesses are being forced to adapt to the online environment. Tourism sector is not an exception. The data analysis benefits tourism in all its areas, exploiting its possibilities and presenting new business opportunities.

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GBTA Announces Partnership with MPI to Deliver New Meeting and Event Education Track at Upcoming Conference

The Global Business Travel Association (GBTA) the voice of the global business travel industry and Meeting Professionals International (MPI) today announced the two associations are collaborating to present meeting and event focused education at GBTA Conference 2017 Frankfurt in Partnership with VDR, taking place in Frankfurt, 28-30 November.

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More business travellers are booking their own trips | economist.com

A friend of Gulliver's recently received some devastating news, in the form of a change to company policy. No longer would he and his co-workers be able to book their own flights and file for reimbursements. Instead, the firm would buy all employees' plane tickets from the start.

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Study finds 80 percent of travel managers today make mobility the biggest priority in corporate travel

Sabre Corporation (NASDAQ: SABR), the leading technology provider to the global travel industry, today unveiled findings from its 2017 Asia Pacific Corporate Traveller study. One key finding shows that 80 percent of travel managers now believe mobility to be the biggest priority in managing corporate travel; another underscore the rise of premium economy as a new corporate favourite class; a third finds companies trying to stay on top of corporate travellers who are increasingly deviating from their travel policy.

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August

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Start-ups are transforming the way people choose their vacation activities

A variety of start-ups have moved in to the tours and activities to capitalize on the fastest growing sector in travel, opening up new experiences for consumers and ways for them to purchase their vacation's activities. EyeforTravel's the Changing Face of Tours and Activities report, which is free to download now, has identified start-ups as key to understanding the development of the tours and activities market as they are innovating across the entire supply chain and broadening access to the sector.

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HFTP Announces Re-branded Annual Convention Formal Event, HFTP's Annual Tribute to Success

Hospitality Financial and Technology Professionals (HFTP) is making some key updates to its Friday evening event at its upcoming Annual Convention, an event the association has produced since 1952. The event, which offers essential educational and networking opportunities for hospitality finance and technology professionals, will feature a reformatted formal dinner program. Now called \"HFTP's Annual Tribute to Success,\" the celebration will focus on recognizing the association and its outstanding members beginning at 6:30 p.m. on Friday, October 27, 2017.

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What Spooked the U.S. Leisure Traveler?

The U.S. leisure travel population fell to 145 million in 2016, decreasing for the first time since 2011. The decline came a year after leisure travel incidence surpassed the pre-recession peak for the first time to hit a new high of 72%. But instead of maintaining their confident outlook, U.S. consumers pulled back on travel, with just two thirds of Americans taking a leisure trip. New Phocuswright research found that those who did travel took fewer trips and spent less; average annual travel spend declined more than $500.

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UNWTO Launches Travel.Enjoy.Respect' Campaign

In the framework of the International Year on Sustainable Tourism for Development, 2017, the World Tourism Organization (UNWTO) is launching a consumer-oriented campaign aimed at raising awareness of the value and contribution that sustainable tourism can make towards development. The 'Travel.Enjoy.Respect' campaign wants to engage tourists in making the sector a catalyst for positive change.

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World's fastest-growing tourist destinations for 2017 | cnn.com

Don't be surprised if your favorite city feels a bit more crowded the next time you visit. The United Nations World Tourism Organization has released its latest UNWTO World Tourism Barometer and the flood of global travelers looking to journey beyond their borders is stronger than ever. Numbers indicate that destinations worldwide received 369 million international tourists (overnight visitors) in the first four months of 2017 -- a whopping 21 million more than in the same few months of 2016. Perhaps even more surprising are the report's figures highlighting the fastest-growing tourist destinations in 2017, based on international arrivals.

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8 #Hoteltech Trends Disrupting Hospitality and Tourism | eventmanagerblog.com

Room service? There's an app for that. Consumer demands are changing and hoteltech is responding. Here we look at 8 hoteltech trends currently disrupting hospitality and tourism. For many years, the process of booking into a hotel and accessing its benefits during a stay has remained largely unchanged. Although room and resource booking have been largely electronic for some time, some booking applications are little more than a simple electronic diary. However, things are on the move. Keyless entry systems are being linked to booking systems and many of these features are becoming accessible by way of an API (Application Programming Interface), giving access to external agents. This type of access allows event planners to manage room blocks in full with event management & ticketing software.

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Extended Stay America Offers \"Bleisure\" Travelers Exclusive Deals And Tips Via Extended Perks Loyalty Program

According to a recent study from the Global Business Travel Association, 37 percent of business travelers combined their work trips with vacation days in the past year. Extended Stay America hotels (ESA), the largest owner operated hotel chain in the U.S., is helping these \"bleisure\" travelers make the most of their time on the road with exclusive offers from the brand's no-strings-attached loyalty program, Extended Perks, and tips for maximizing free time.

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STR: Chicago, Orlando, D.C. are top meeting planner locations

Chicago, Orlando and Washington, D.C. are the top North American markets in the meeting planners' consideration set, according to STR's 2017 DestinationMAP (Meeting Assessment Program).DestinationMAP is a comprehensive study of meeting planners and the meetings market in North America. Now in its 17th edition, the report surveys meeting planners' preferences and their perceptions of 40 North American markets.Following Chicago (67%), Orlando (67%) and Washington, D.C. (66%), the most common destinations that meeting planners have used or would consider using are San Diego(64%) and Las Vegas (62%). \"Sixty-seven percent of planners listed Chicago and Orlando in their destination consideration set, and both markets were particularly popular in what we define as the large meetings segment (1,000+ attendees),\" said Chris Klauda, STR's director, destination research. \"Planners indicated that a safe environment was overwhelmingly the top consideration when selecting a meeting site, followed by a clean and attractive location, and other logistical considerations.\"Other key findings from the 2017 DestinationMAP include:

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Tourism Technology Changed The Way We Travel | tourism-review.com

Technology and, more specifically, Internet, are changing the way tourism is organized and commercialized. On the one hand, users do not travel the same way they did a few years ago because they now have many more possibilities. And, on the other, the companies of the sector and even the tourist destinations themselves are immersed in full digital adaptation. User's digitalization has managed to implement the transformation of a business model. Tourism technology is now essential for any travel company. The customer is much more demanding and has a more experienced and digital profile. The target is changing and the tourist has gone from being a passive subject that needs a service to a key piece immensely involved in the process.

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July

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Customized Travel Is Essential For The Tourism Sector Prosperity | tourism-review.com

Customized travel and journey with 'no fissures' will be the catalyst for success in the travel industry over the next five to seven years, according to a new study by A.T. Kearney titled 'What if? Imagining the future of the travel industry' According to A.T. Kearneys new report, the travel industry must prepare itself to cope with economic and political turmoil if it wants to make the most out of future economic growth. The collaborative economy, the virtual reality and the 'Internet of Things' have improved the traveler's experience that exists today. However, geopolitical, social and economic events in global scale are altering and dividing the world we live in, which will limit the potential for progress in the travel sector unless companies take imminent action, according to the report.

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Business Travel Responsible for $547 Billion in U.S. GDP in 2016, Creates Over 7.4 Million Jobs

A new report issued today at GBTA Convention 2017 by the GBTA Foundation, the education and research arm of the Global Business Travel Association, in partnership with American Express Global Business Travel (GBT), highlights the positive economic impact business travel has on the nation's economy. The study, titled 'The U.S. Business Travel Economic Impact Report,' reveals business travel was responsible for about 3 percent ($547 billion) of U.S. GDP in 2016. Additionally, the research found that for every 1 percent change in business travel spending, the U.S. economy gains or loses 74,000 jobs, $5.5 billion in GDP, $3.3 billion in wages and $1.3 billion in taxes.

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Groupize Releases Eye-Opening E-Book for Travel and Procurement Professionals at GBTA 2017

Groupize, the award-winning provider of innovative, simple meeting solutions today announced the release of their most inspiring e-book yet titled, Simple Meetings: The Last Piece of the Puzzle. The 20-page guide is a must-read for travel and procurement professionals and examines the economic and business impacts of the simple meetings category on duty of care, policies, security, rogue spend, visibility, and employee/attendee experiences.

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Say Hello to AMIGo: Atlas Travel's Mobile Travel App

Atlas Travel, an award-winning, full-service travel management company in Marlborough, MA, is proud to announce the newest value to clients and travelers, AMIGo. AMIGo, Atlas' Mobile Information on the Go, is powered by mTrip, an award-winning mobile travel industry leader, and will be showcased at the upcoming GBTA Convention 2017 in Boston from July 15 - 19th. AMIGo ensures that travelers always have critical travel information at their fingertips, as well as easy access to 24/7 travel support.

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The Parking Spot Awarded Project ICARUS National Gold Medal for Sustainability

The Parking Spot, the nation's largest owner and operator of near-airport parking properties, is proud to announce it has received the Project ICARUS National Gold Medal for its companywide sustainability efforts.

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The Parking Spot Awarded Project ICARUS National Gold Medal for Sustainability

CHICAGO (JULY 16, 2017) The Parking Spot, the nation's largest owner and operator of near-airport parking properties, is proud to announce it has received the Project ICARUS National Gold Medal for its companywide sustainability efforts.

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Business travelers expect to manage travel on all devices.

The 4th edition Egencia Business Travel and Technology Survey additionally finds nearly half of global business travelers want perks such as in-flight Wi-Fi to stay productive.

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Tourism Innovation Relies On Leadership And Experimentation | tourism-review.com

Tourism innovation is one of the hot topics discussed among the travel stakeholders these days. Therefore, the annual Francophone E-Tourism Meeting, which took place in June in Valais, Switzerland, focused on the very question How to innovate tourism? 25 experts from Quebec, Wallonia, France and Belgium discussed the topic for three days and released a list of ten factors that affect tourism innovation the most. Leadership is essential. Be it a committed tourism office director, an elected official or a business leader, there always need to be someone responsible for moving the innovation forward. Strategic vision is another crucial factor. Even though sometimes the tourism innovation is impromptu, its development is always linked to an established strategy. What is a leader with a vision without any trust. Innovation of the destination, or travel business heavily depends on the trust of the people.

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Visa Services 2.0

If you've ever started a visa application online and lost your progress when you switch programs or devices, you know just how frustrating it can be to start from square one. Wouldn't it be amazing to never have to worry about this again?

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June

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HITEC's Canadian Debut Draws Largest Conference Attendance in 45 Year History

Hospitality technology professionals from around the world gathered this week in Toronto, Ontario Canada to explore the industry's best practices and latest innovations at the world's largest and oldest Hospitality Industry Technology Exposition and Conference (HITEC). Produced yearly by international association Hospitality Financial and Technology Professionals (HFTP), this year marked the 45th anniversary since HFTP brought its HITEC brand to life in 1972. HITEC Toronto was held from June 26-29, 2017 at the Metro Toronto Convention Centre.

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Volara Provides First Voice-Based Guest Engagement Solution for the Hospitality Industry

Volara, the first voice-based hotel guest engagement solution that turns the Amazon Echo and Alexa into a powerful hotel business tool, announced today its deployment in 12 hotels nationwide. The firm's hotel-grade software connects guests to hotel staff and services by automated voice.

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HFTP Allied Association, China Hotel Technology Alliance (CHTA), to Lead Chinese Travel Market Session at HITEC Toronto

Hospitality Financial and Technology Professionals (HFTP) has announced plans for a new educational session on Chinese travelers during next week's HITEC Toronto. The session will be organized by HFTP's allied association, China Hospitality Technology Alliance (CHTA), and is scheduled for Thursday, June 29, 2017 at 9:00 a.m. in the Metro Toronto Convention Centre in Toronto, Ontario Canada.

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HITEC Toronto Entrepreneur 20X Judges and Mentors Announced

Hospitality Financial and Technology Professionals (HFTP), producer of the Hospitality Industry Technology Exposition and Conference (HITEC), is pleased to announce the expert judges' panel and industry mentors that will offer their time and expertise in the Toronto version of Entrepreneur 20X (E20X). All registered HITEC attendees and exhibitors, including Exhibits Only registrants, are welcome to attend the action-packed pitch competition that will take place on Monday, June 26 from 1:00 to 4:00 p.m. at HITEC Toronto.

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Phonesuite to Launch its Exceptional Service ACD Call Center Module at HITEC 2017

Broomfield, CO - Phonesuite, a leading provider of communications solutions for the hotel industry for more than 25 years, today announced that it will launch the Exceptional Service ACD Call Center Module at HITEC 2017, with onsite demos available throughout the show at Phonesuite booth #1319. This latest Phonesuite product offering integrates seamlessly with its existing Managed VOICE platform, offering real-time monitoring and analytics to help hotels reduce the costs associated with managing guest service requests, increase their staff response time, and subsequently elevate the guest experience.

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Knowland Acquires Philadelphia Reader Board, Inc.

Knowland announced today that it has acquired Philadelphia Reader Board, Inc. effective June 1, 2017. Knowland is a globally recognized provider of meeting and group intelligence, offering powerful market analysis, competitive benchmarking, and lead generation tools. The company is headquartered in Rosslyn, Virginia, right outside the nation's capital.

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Swiss Darling launched by Swiss International Hotels & Resorts

Swiss International is proud to announce the launch of its booker's loyalty program \"Swiss-Darling\"; a reward system designed exclusively for the corporate bookers. The program was first launched at Swiss International Lenana Mount Hotel in Nairobi, Kenya on 1st of March. This program is now available for all hotels under Swiss International Hotels & Resorts.

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HFTP Announces Keynote Speakers and Opening Party for HITEC Toronto

Hospitality Financial and Technology Professionals (HFTP), producer of the Hospitality Industry Technology Exposition and Conference (HITEC), has added four keynote speakers to this year's education program: Dave Berkus, super angel, author and entrepreneur; Alex Tapscott, CEO at Northwest Passage Ventures; Kevin Rosen, Esq. CIPP/US, partner at Shutts & Bowen, LLP; and Robert Villanueva, executive vice president at Q6 Cyber.

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A.I. and Voice Search -- 2018's Top Travel Trends | forbes.com

At the recent MarketHub Americas 2017 conference, Sam Turner, sales director at Hotelbeds Group, spoke about the growing role technology and particularly data will play in the future of travel. I caught up with him following the conference about the travel industry's biggest challenges in 2018 and beyond.

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May

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Jordan reviews tourism sector as revenues remain static since last year

Tourism officials in Jordan have been reviewing developments in the country's tourism sector as revenues from 2016 are on par with takings from 2015 despite a reported rise in the number of visitors to the Western Asian kingdom. Jordan is home to an incredible 100,000+ sites of religious and archaeological sites and spectacular landmarks that draw tourists from all around the world, namely the historical cities of Petra and Jerash, and biblical sites including Al-Maghtas and Mount Nebo. These sites are significant to both Islamic and Christian faiths, but Jordan also sees visitors coming for the purposes of medical tourism, where people come to receive medical attention that cannot be found in other places in the region.

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HITEC Toronto Entrepreneur 20X Contestants Announced

Hospitality Financial and Technology Professionals (HFTP), producer of the Hospitality Industry Technology Exposition and Conference (HITEC), is pleased to announce the selected hospitality technology startups that will be participating in the Toronto version of Entrepreneur 20X (E20X). All registered HITEC attendees and exhibitors, including Exhibits Only registrants, are welcome to attend the action-packed pitch competition that will take place on Monday, June 26 from 1:00 to 4:00 p.m. at HITEC Toronto the world's largest and oldest hospitality technology exposition and conference brand. This will be the second HITEC and E20X event HFTP has produced in 2017.

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PolyU Study Finds More Knowledge Needed of Muslim Tourists' Requirements

Although Muslim tourists constitute a large and growing sector of the travel market, greater awareness is needed of their specific requirements according to Ph.D. student Ms Hera Oktadiana and Dean Kaye Chon of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and a co-researcher. In a recently published review paper, the researchers highlight that some aspects of compliance with Islamic teaching are well known, such as the need for Halal food and the non-consumption of alcohol. Yet, they argue, more attention must be paid to other areas such as the role of travel for well-being in Islamic life and supporting Islamic religious and cultural events, among others.

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Muslims Traveling To Japan In Greater Numbers | tourism-review.com

The total number of people traveling to Japan in 2016 was above 24 million, a figure that is more than the 20 million target set by the national government for 2020. This achievement came just 4 years before the set data and visitors from Muslim nations represented a steadily increasing part of the total amount. Japan has embraced halal tourism several years ago and the effects are quite visible. The number of people traveling to Japan from Muslim nations is growing. The qiblah (arrows pointing towards Mecca) can be found now in many Japanese hotel rooms, airports and shopping centers are equipped with prayer rooms, and halal food has become a staple in many Japanese restaurants. Several companies that do business with Muslim nations also offer halal food in their cafeterias. Moreover, there has been a steady increase in the number of Muslims settling down in Japan.

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Renaissance Hotels Redefines The Typical \"Business Brag\" For Today's Travelers

Renaissance Hotels, part of Marriott International, Inc. (NASDAQ: MAR), today announced its sixth annual Global Day of Discovery will be held on Wednesday, May 17th at the brand's 160 hotels around the world. Created to encourage business travelers to experience their \"5 to 9\" with as much vigor as they approach their \"9 to 5\", Global Day of Discovery will spotlight hidden gems around the globe that give neighborhoods their soul: from underground art scenes to exotic local cuisines. Open to global guests and local residents, the worldwide celebration will also offer exclusive packages to Marriott Rewards members bookable with points for a limited time at Marriott Rewards Experiences Marketplace.

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Students Colloquium To Feature Rising Stars In Caribbean Tourism During Caribbean Week New York

During Caribbean Week New York, the Caribbean Tourism Organization (CTO) will host its seventh annual Caribbean Students Colloquium on Wednesday, June 7, 2017, from 5:30 - 8:30 p.m. at the Wyndham New Yorker (481 Eighth Ave., New York). The Colloquium - an event where students are challenged to present well-researched, practical and financially viable sustainable tourism projects - is dubbed \"Students Taking Center Stage: A Forum for Rising Stars in Caribbean Tourism.\" This event is open to the public and free to registered attendees (click here to register). The Colloquium brings together students enrolled in tourism and hospitality programs who have a devotion to the Caribbean and are eager to make a contribution to its sustainable development. There will be a selection process based on submitted presentations with a maximum of five teams vying to capture the coveted title of 2017 Student Colloquium Champions. These free-style presentations will be judged by a panel of sustainable tourism practitioners, including: Hugh Hough, Partner and President, GreenTeam Global, NY; Dr. Debra Blair, Associate Professor and the Director of Assessment in the School of Tourism and Hospitality Management, Temple University, PA; and Salli Felton, Chief Executive Officer, The Travel Foundation, UK. Five schools will participate in this year's contest - The College of the Bahamas (COB) - Nassau, Bahamas (@UniversityOfTheBahamas); Monroe College - New York (@monroe_college); Turks and Caicos Islands Community College (TCI) - Turks and Caicos Islands; The University College of the Cayman Islands (UCCI), School of Hospitality - Grand Cayman (@UCCICayman); and University of the Virgin Islands (UVI) - St. Thomas (@UVI_edu). Each member of the first place winning team will received complimentary registration for the 2017 Sustainable Tourism Conference in St. Kitts and the coveted winner's trophy. \"Tourism education is a critical element of sustainability in the Caribbean and the CTO is committed to ensuring that the brightest and best lead the tourism industry into the future. The Students Colloquium is one of the ways in which we do this,\" said Sylma Brown, Director, CTO-USA., adding: \"The Colloquium allows students to shine and share their best ideas and original case studies.\" The competitors will receive words of inspiration from Randy Alleyne, president of Liberty Travel. A strong and powerful voice in the industry, Alleyne has a proven record in sales growth initiatives and operational optimization of retail businesses and has achieved measurable market share growth, strengthened travel agent relationships, increased sales revenue and more. Alleyne's entrepreneurial style and strategic brand-building campaigns, in tandem with his best practice applications, have proven marked and measurable results for the companies that he has worked with. Alleyne's track record in elevating organizations into top revenue-generators and tremendous knowledge and hands-on knowhow in retail merchandising, marketing, online services, multi-unit operations and customer experience platforms, helps him lead the Liberty Travel team in providing personalized travel planning and insight into the newest travel trends and destinations. Caribbean Week (www.CaribbeanWeek.com) New York (#CWNY17) will come alive in the Big Apple when tourism officials, industry executives, media, Caribbean Diaspora, travel agents, consumers and students come together to participate in a calendar of activities that showcase the best of Caribbean tourism. Taking place June 4-10, 2017, as a celebration of the sights, sounds, color and culture of the Caribbean, the week combines business sessions and consumer-oriented events with Caribbean-inspired food, lively entertainment and networking opportunities. Caribbean Week New York is supported by: Academy Engraving, Anguilla, Antigua & Barbuda, Anse Chastanet & Jade Mountain Saint Lucia, Barbados, Caribbean Airlines, Castles in Paradise Villa Resort - Saint Lucia, Cayman Islands, Cholula Food Company, Cititech Solutions, Delta Air Lines, Dominica, FlightCentre, Grenada, Guyana, Jamaica, Martinique, Paradise Island Promotion Board, Pleasant Holidays, Questex, Saint Lucia, St. Vincent & the Grenadines, Spice Island Beach Resort, Sugar Beach-A Viceroy Resort, Travel Impressions and Travel + Leisure.

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The Philippines will host the 6th UNWTO Conference on Tourism Statistics

Policy leaders, statisticians, academicians and private sector will convene in Manila, The Philippines, next June 2017 (21-24), to discuss new methodologies to measure the full impacts of tourism. The 6th edition of the World Tourism Organization (UNWTO) International Conference on Statistics, an official event of the International Year of Sustainable Tourism for Development 2017, will address the topic of 'Measuring Sustainable Tourism'.

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Teneo's Top Venue Trends for Exceptional Meetings & Events in 2017

In a world of visual overload, hyper technology and a \"been there done that\" attitude, meeting and event planners are pressured to find evermore exciting, unique and memorable events that will keep participants enthused and motivated. The old Hollywood adage, \"You're only as good as your last picture,\" describes the situation well. Planners are under pressure not just to outdo the competition, but to outdo themselves, and smart venues are responding with super-charged creativity.

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Poland Increasingly Popular Despite Travel Safety Issues | tourism-review.com

Sea, mountains, cuisine, hospitality and security. Foreign tourists love Poland and throughout the last couple of years the destination has become even more popular. However, the travel safety has become troublesome recently. In the latest report of the World Economic Forum, Poland was ranked 48th in terms of travel safety and security of a country. This is a fall by 13 positions compared to 2015. In assessments, the issues like crime rate and terrorist threat were taken in to account. In the same report Poland's great attractions, well-maintained and quality hotel infrastructure were highlighted. Tourism in Poland seems not harmed much by the security troubles.

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Digital Signage Case Study - DeVos Place

DeVos Place in Grand Rapids, MI, recently worked with JANUS Displays to build out their digital signage presence and utilize digital signage as part of their state-of-the-art conference and events facility. Over the past two years, DeVos Place and JANUS have worked together to add a number of event directories throughout their facility, as well as interactive information boards for high traffic areas.

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Tourism stakeholders gather to support the development of the Western Silk Road

The city of Alexandroupoli, in Greece, has hosted the 1st International UNWTO Western Silk Road Workshop held on 26-27 April 2017. The event was jointly organized by UNWTO, the Ministry of Tourism of Greece and the region of Eastern Macedonia and Thrace. The workshop is the first practical step of an initiative, developed by UNWTO in cooperation with the European Commission as part of the 'Enhancing the Understanding of European Tourism' Project.

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April

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UNWTO Commission for Africa analyses the potential of Chinese tourism in the continent

The capital city of Ethiopia, Addis Ababa, has recently hosted the 59th Meeting of the UNWTO Commission for Africa. Held between 18-21 April, the Commission included a High-level Meeting on Chinese Outbound Tourism to Africa, where regional representatives debated the potential that the sector brings to the continent.

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Portuguese Hotels Off-season Tourism Is Reaching New Highs | tourism-review.com

Off-season tourism in Portugal reports positive numbers two million guests stayed in local hotels in January and February, which is an increase of 11% over the same months last year. The Minister of Economy regards the main impact of the growth on the employment rate. Usually, the first two months of the year are low-demand months. But the boom that is taking place in Portuguese tourism has already reached the off-season.

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Easter has brought fresh wave of local tourism to Kenyan coast

Kenya's idyllic coastline has seen tourism numbers swell over the Easter weekend, mainly thanks to local visitors taking advantage of the ongoing school holidays. The East African country's coast beckons tourists not only from Kenya, but also from neighbouring countries such as Uganda, Tanzania, Rwanda and Burundi and the faraway shores of China and Korea, all flocking to Kenya's pristine white beaches and the crystal blue waters of the Indian Ocean. Kenya benefits from 536 km of beautiful coastline and has long been a desirable destination for those charmed by age-old tales of traders and sailors arriving to the continent.

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Smart business hotels where work meets play - CNN.com

The line between work and play is more blurred than ever. A new generation of mobile workers has traded cubicles for coffee shops, and offices for hotel rooms around the world. As long as digital nomads have Wi-Fi and a laptop, they can get the job done just about anywhere -- be it from the pool, beach bar, or a trendy restaurant. By 2022, the global mobile workforce is expected to grow from 1.45 billion in 2016 to 1.87 billion, accounting for 42.5% of the worldwide workforce.

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Chinese tourists spent 12% more in travelling abroad in 2016

2016 results on expenditure from major outbound markets reflect increasing demand for international tourism across the world, as reported in the latest UNWTO World Tourism Barometer. With a 12% increase in spending, China continued to lead international outbound tourism, followed by the United States, Germany, the United Kingdom and France as top five spenders.

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Record Number Of Foreign Tourists Thanks To Brazilian Olympics | tourism-review.com

South American visitors accounted for the largest share of foreign tourists who visited Brazil in 2016. This conclusion was presented by the Statistical Yearbook of the Ministry of Tourism. According to the survey, 6.6 million visitors came to Brazil from abroad in 2016, which is a historical record, representing a growth of 4.3% compared to 2015. Out of them, 3.7 million flew from the neighbouring countries. The spotlight goes to Argentina, the source market for 2.3 million visitors, a growth of 10% compared to 2015. In 2016, Brazil hosted the Olympic and Paralympic games, which was the main reason for the record data. As to the source markets of visitors, the South American continent accounted for 56.7% of them, followed by Europe (24.4% of visitors), and North America (11.2% of visitors).

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Best Western Hotels & Resorts Advances Group Business With New RFP Tool

Best Western Hotels & Resorts, in partnership with HotelPlanner, is announcing the launch of its BWGroups RFP Tool, a robust platform designed to advance the group booking process for Best Western hotels and its customers. Continuing its stride as a first mover in the hospitality industry, Best Western partnered with HotelPlanner, a leader in global group hotel sales, to enhance the way meeting planners search and book group accommodations. As a result of this strategic partnership, Best Western launched the BWGroups RFP tool to meet the needs of today's

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HotelPlanner and Travelport Partner to Improve How Groups Search and Book Hotel Rooms

HotelPlanner.com, an online provider of group hotel bookings worldwide, and Travelport (TVPT), a leading Travel Commerce Platform, today announced a new technology partnership that allows customers to obtain custom group rates plus instant online booking capabilities for any number of rooms/room types through Travelport as part of HotelPlanner's newest all-in-one booking tool called \"Book-in-Block\" exclusively with Travelport.

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IACC and Meeting Professionals International Form Global Alliance

IACC, the only association to certify conference and meetings-focused venues on a global basis, and Meeting Professionals International (MPI), the leading global association for meeting professionals, have announced a five-year global partnership for the mutual benefit of their members. The two associations will share event and learning platforms, including education delivered at annual conferences, regional events, and online as well as research initiatives.

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Thailand's tourism industry in the best of health

Thailand has long attracted tourists, backpackers, business and leisure travelers to its shores, seeking a taste of the exotic in its wonderful food, idyllic beaches on its famous islands and breathtaking landscapes in its jungles and mountains. 2016 was an especially successful year for the Thai tourism industry, with the Kingdom welcoming a record 32.6 million international visitors and generating $71.8 billion USD in revenues, exceeding the initial government targets set at the start of the year. Thailand also continues to focus on improving and expanding the quality its tourism industry, making it a solid place for hotel developers to invest, both now and in the future.Let's take a look at some ongoing projects in Thailand:

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70 Million To Develop Quebec Tourism | tourism-review.com

Quebec has announced a 70-million-dollar tourism investment to be used over a three year period in order to diversify, enrich, and develop Quebec tourism offer. This news pleased especially the owners of ski resorts in Quebec. For most of them, the modernization of facilities and equipment is at the top of their priority list. The money will be invested in the form of subsidies, to support and help to materialize Quebec tourism projects, for a total of 300 million dollars, Julie Boutlet, the Minister responsible for the project indicated, during a press conference.

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March

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1 Hotels To Debut Meaningful Meetings Program Designed To Promote Productive Sessions In A Creative, Zen And Mindful Way

1 Hotels, the mission-driven luxury lifestyle hotel brand founded by renowned hotelier Barry Sternlicht, announced today that its proprietary Meaningful Meetings program will debut at 1 Hotel Central Park followed by 1 Hotel South Beach and the brand's flagship, 1 Hotel Brooklyn Bridge.

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Chinese Tourists Spend More In Germany | tourism-review.com

Chinese tourists in Germany spend on average 513 euros per day in Munich, which is more than the Arab visitors (367 euros), according to a recent survey by the Bavarian Trade Association. Visitors from China do not look for luxury goods only, but also cover medium-sized shops and department stores. The Bavarian Trade Association examined the purchasing behavior of the Chinese tourists in Munich for the first time and included only 153 Chinese visitors. The results however correspond to the experience of the local sellers, according to the association spokesman Bern Ohlmann.

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The International Hotel Investment Forum Berlin

\"What is happening here is not average, it's extraordinary; over 2000 people, 79 countries, 800 companies. You ladies and gentleman represent the global hospitality industry, and right here, right now, it is the center of it all. You are the tastemakers, the dealmakers, you are here to inform, inspire, and conduct business. That is why we are here, 20 years now, offering platforms for the solutions to challenges our industry faces, while making the deals and illuminating the trends that will continue to define and drive hotel investment and development forward in the decades to come. IHIF is the meeting of global collaboration for a reason; together we set the goals forward. Because there is no stop on hospitality, only go, this is the working due, this is why you come to IHIF. Ladies and gentleman, welcome to Berlin, welcome to the 20th International Investment Forum.\" - Questex Hospitality Group

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Otrum Digital Signage integrates with Philips professional display solutions Android platform

Otrum Digital Signage is now integrated with the D/T line series of Philips professional display solutions. Otrum's R&D team have worked in close cooperation with Philips to create a powerful solution on Philips' integrated Android operating platform.

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MICE Suppliers: What Corporate Procurement matter?

Recently started in this category, Meetings and Events is the new Procurement Playground. Mainly focused on Business Travels, M&E buyers try to setup Category Management fundamentals but are struggling. Why? Because while most the suppliers are the same, the business dynamic behind M&E is totally different.

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UNWTO Secretary-General welcomes Japan's support for tourism when meeting with Prime Minister Abe

The Secretary-General of the World Tourism Organization (UNWTO), Taleb Rifai, applauded Japan's commitment to tourism development as one of the significant pillars of the socio-economic agenda during a recent official visit to Japan. Meeting Prime Minister Shinzo Abe, Mr Rifai welcomed Japan's Action Program for Tourism focused on infrastructure development, visa facilitation and technology.

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Crowne Plaza Hotels & Resorts Brand Launches Largest Consumer Media Campaign In Ten Years

InterContinental Hotels Group (IHG), one of the world's leading hotel companies, today launched the Crowne Plaza Hotels & Resorts brand's largest consumer media campaign for the Americas region in the past 10 years. The campaign, \"We're All Business, Mostly,\" demonstrates an important milestone in the transformational journey as the Crowne Plaza brand reaffirms its commitment to making business travel more fulfilling for the modern business traveler. In June 2016, IHG announced the Crowne Plaza Accelerate program, which includes a $200 million investment in the brand, inclusive of this new campaign.

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Winter Tourism Destroying The Alpine Landscapes | tourism-review.com

Alpine winter tourism is one of Austria's most important economic sectors, but it is also one of the largest drivers of natural disasters in the countries' mountainous landscapes. Reaching 30,000 kilometers in length, the ski slopes of the Alps cover almost three quarters of the earth's circumference. 11,000 lifts and cableways are already available. Nevertheless, 164 new facilities are planned in the Alps, 82 of them in Austria. This will lead to further overload of the natural areas and increased ecological footprint.

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Italian Tourism Destinations Popular Especially Among Europeans | tourism-review.com

A recent survey by the Bank of Italy on Italian tourism revealed that 2016 was a successful year compared to 2015. Italian travelers went abroad in greater numbers 64.6 million (in 2015 it was 62.8 million people). In terms of foreign inflow there was an increase as well reaching 82.9 million visitors compared to 81.6 million people in 2015. In 2016, Italians spent 22,336,000 euros for traveling, which is the highest figure in the last five years. In 2015 they spent 22,012,000, while in 2014 about 300,000 euro less. Major peaks in the spending were registered in the summer season, mainly August, when Italians spent about 3 billion euros.

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France Is Under-exploiting Its Cultural Heritage | tourism-review.com

A report delivered to the government pointed out that France's cultural heritage was often too distant from important tourist routes and calls on all players in the French tourism sector to work together for the common good. France's cultural heritage, its museums and monuments, is still often too far away from the main tourist routes. With more than 14 000 monuments classified as historic and 42 UNESCO World Heritage Sites, France has at its disposal treasures which arouse great interest, but which often suffer from a lack of notoriety, was the summary given by the Minister of Foreign Affairs, Jean-Marc Ayrault.

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RLHC Integrates its Hello Rewards App with Concur to Simplify Business Travel

RLHC (Red Lion Hotels Corporation) (NYSE:RLH) today announced the integration of the Hello Rewards app with Concur, the leading provider of spend management solutions and services. Now available in the Concur App Center, RLHC will provide Concur clients with easy access to stay folios and an enhanced presence on Concur systems.

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Chinese Tourism: Travel Technologies To Shape The Sector | tourism-review.com

The rapid development of modern technology introduces smartness and convenience to all aspects of our modern life and environment, including the efficient operations of private businesses, government/non- government organizations alike. With travel technologies being maximized and embedded in planned developmental goals of the Chinese government to grow and revolutionize Chinese tourism industry, the standard of living and quality of life and services is bound to improve. The total revenue of the travel and tourism industry in China is currently estimated to be valued at a whopping 3 trillion Yuan. As the sector continues to flourish the country is strategically positioned to become the world's second largest tourism economy after the United States of America.

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Groupize Dives Into the Shark Tank for Travel Apps at Concur Fusion 2017

Groupize, the award-winning provider of innovative, simple meeting solutions, today announced that they have been selected to participate in the highly anticipated \"Shark Tank for Travel Apps\" competition at this years Concur Fusion taking place March 14-17 in Chicago. The company's CEO Charles de Gaspe Beaubien will be showcasing Groupize Meetings, the first enterprise-wide solution the bridges the gap between transient business travel and large meetings and allows corporations and agencies to take control of their simple meetings.

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The Rainmaker Group Introduces Group Forecasting to Enhance Revenue Management and Group Business Pricing Solutions

The Rainmaker Group (Rainmaker), the market leader in profit optimization solutions for the gaming and hospitality industry, today announces the official launch of a major enhancement to its grouprev and guestrev solutions, adding automated group forecasting capabilities to the platform. An industry first in revenue management, the addition of group forecasting to existing Rainmaker solutions provides the unique ability to project future group business demand. This allows hotel revenue managers to significantly improve the accuracy of their pricing, as well as the overall profitability of their property or portfolio-wide revenue management strategies.

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Going to HITEC 2017?

Softscribe Inc., a leading hotel tech PR agency, will attend HITEC 2017 in Toronto, Ontario, Canada June 26 to 29 with a group of its best in class clients.

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February

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Umapped Releases Productivity and Revenue Boost Calculators to Help Travel Brands Quantify the Value of Collaborative Itinerary Management

As part of their ongoing commitment to helping travel brands and agencies grow their business, Umapped today announced the launch of their new Productivity and Revenue Boost Calculators. Using data from both Umapped customers and industry itinerary management experts, the award-winning collaborative travel itinerary management platform released the new resource to help travel brands uncover revenue and productivity opportunities that they may be missing, and the potential impact on their bottom line.

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Sokha Siem Reap Achieved Prestigious Five Star Plaque

Sokha Hotels & Resorts, Cambodia's leading Hospitality Company, today announced that Ministry of Tourism, Cambodia has bestowed its coveted Five-Star rating to Sokha Siem Reap Resort & Convention Center. Since the hotel's opening on 14th September 2016, it has carried forward its service principles in offering legendary service, which has been repeatedly affirmed by the multiple awards received by the resort.

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Canadian Vacation Ownership Association (CVOA) President and CEO Named Best Industry Leader

Jon Zwickel, President and CEO of the Canadian Vacation Ownership Association (CVOA) has been named Best Industry Leader in the 2017 Perspective Magazine Awards.

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Collaborative Itinerary Management Unlocks Traveler Engagement and New Revenue

Traveler engagement is no longer a series of one-off transactionsit's an ongoing dialogue and experience. Consumers today want to interact virtually with products and brands in multiple ways. Social media content and conversations with friends and influencers is one of the first places people go for travel planning. Smartphones and connected devices have opened the floodgate for businesses to be more in touch with their customers than ever before. (It is estimated that in 2016 there were more than 10 billion mobile devices surpassing the human population). The prevalence of mobile along with new apps like Google Trips have quickly made mobile itineraries a must have for travel brands, not a nice to have.

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Portugal commits to the International Year of Sustainable Tourism for Development 2017

Portugal has committed to partnering with the International Year of Sustainable Tourism for Development 2017. The commitment was presented to UNWTO Secretary-General Taleb Rifai, during his recent official visit to Portugal. Among the initiatives to celebrate the Year, Portugal is promoting the rehabilitation of historical buildings in the interior of the country and routes through natural areas.

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Young, digital and keen to travel: Youth Travel at ITB Berlin

Youth Travel exhibitors in Hall 4.1 at ITB Berlin will have information on new language courses abroad and summer trips Discussion rounds on festival tourism Communicating with emojis

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Austria's Tourism Reaches 140 Million Mark For The First Time | tourism-review.com

The year 2016 brought many visitors to the Alps and to the Danube. However, for the hoteliers not everything is rosy. The start of the winter season was somewhat weak for Austria's tourism. The hotel industry in the Alpine republic is flourishing. Austrian hotels managed to generate 140.85 million overnight stays in 2016. This is a 4.2% increase compared to 2015. This figure is a new record for Austria's tourism and is above the 140 million mark for the first time ever.

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German Tourism Reaching New Record | tourism-review.com

The Baltic Sea, Allgau, Lake Constance German destinations are more popular than ever. Last year a new peak of 447.3 million overnight stays in terms of domestic and foreign guests was reported. The growth of German tourism is expected to continue in 2017. Germany's travel industry boom has no end. The number of overnight stays rose to a record value of 44.3 million. This is the sixth year in a row in which a new record had been reached.

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French Tourism Industry Is Finally Growing | tourism-review.com

French tourism industry is finally celebrating. After two years, tourists are back in force in France. The strong rebound, that reaches the figures from before the attacks in 2015 and 2016, benefits mainly to the urban areas and in Ile-de-France, according to INSEE (French National Institute of Statistics and Economic Studies). During the last three months of 2016, the amount of overnight stays showed an increase of 3.9% compared to the last quarter of 2015, after two consecutive quarters of decline, according to the Institute of Statistics. This strong rebound is more than offsetting the net decline recorded a year earlier (-1.8%) related to the impact of the attacks from January 2015.

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Caribbean Tourism Organization Enters Partnership With OAG To Help Members With Powerful Market Insights

The Caribbean Tourism Organization (CTO), the Caribbean's tourism development agency, has entered into a marketing partnership with leading air travel data provider OAG to provide members with accurate, timely and actionable insight and analysis to aid decision-making and to spot opportunities in essential markets.

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Caribbean Tourism Organization (CTO) State of the Industry Report 2016 - dissection

Overview:I am going to discuss, in greater detail, the Caribbean tourism performance in 2016 and what to expect in 2017. 2016 marked another record-setting year as for the first time in our history we received over 29 million arrivals. This is also the 7th consecutive year of growth and our estimated 4.2% increase in tourism trips is the 3rd consecutive year above the global growth rate. Moreover, the average annual growth rate over the last 7 years slightly exceeded the average annual global growth rate of international trips. The performance in 2016 was primarily supported by sustained economic growth in the US, our main source market, and relatively low oil prices. Following an increase in the Caribbean market share of global visits in 2015, rising by 0.1 percentage points, it remained steady at 2.4% in 2016. Nevertheless, negative events such as a weak Canadian dollar and the most active hurricane season since 2012, especially in October, no doubt contributed to preventing our region from reaching the coveted target of 30 million arrivals. Among the destinations, tourist arrivals showed uneven growth. Of the 28 destinations reporting data for varying periods between January and December, 22 recorded increases ranging from quite modest to a robust 17.5% (the Turks & Caicos Islands), while the remaining six destinations experienced declines. Besides Turks and Caicos Islands, 4 countries, Belize, Cuba, Guyana, and Bermuda reported double digit growth rates. The contributing factors to these performances included greater air access from the source markets to the region and the realization of significant investments to enhance infrastructure (airport redevelopment) and product (hotels). With the exception of the Dutch Caribbean[1] (-5.6%), the major Caribbean sub-regions reported healthy growth. The Other Caribbean[2] countries' market, which accounts for almost half of all arrivals to the region, recorded the fastest growth rate (7.4%) in 2016. The Commonwealth Caribbean[3] and French Caribbean[4] grew by 4.1% and 4.2%, respectively. Market TrendsA further look into the performance of our major source markets reveals that demand for Caribbean vacations rose in all of them, except Canada, which fell by 3.4%. A weak currency and sluggish first half economic output contributed to the decline in Canadian trips to the Caribbean. More than 70% of the reporting destinations reported decreases in arrivals from this market. Consequently, Canadian market share fell to 11.3%. There were over 14.6 million U.S. visits to the region, 3.5% more than the previous year. This performance was attributed to solid economic growth, low unemployment rate and high consumer confidence in the US. In particular, seven destinations recorded double-digit increases within their reporting periods. This group includes Belize, the Turks & Caicos Islands, Bermuda, Antigua & Barbuda, Barbados, Grenada and Montserrat, while declines were recorded in six destinations. Arrivals from the European market totaled 5.6 million and improved by an estimated 11.4%, the strongest growth among the main markets, in spite of terrorist attacks in some countries, the Brexit referendum and mixed economic outcomes across continental Europe. In total, 72% of the reporting destinations registered increases in arrivals from this market. The top performing destinations, which registered double-digit increases, were the Turks & Caicos Islands, St. Maarten, Guyana and Anguilla. Caribbean intra-regional travel broke another record in 2016, as arrivals rose by 3.6% to register just over 1.7 million trips, the second consecutive year of growth. Robust double-digit growth was experienced in Guyana, St. Vincent & the Grenadines and the Turks & Caicos Islands. The region received about 11% fewer tourist arrivals from South America in 2016 compared to 2015. Hotel TrendsThe improvement in arrivals to the Caribbean was not reflected in improved hotel performance. According to Smith Travel Research[5], the primary revenue metrics were slightly down. The average daily rate (ADR) fell by less than a dollar to US$ 201.50 and revenue per available room contracted by 2.6% to US$ 134.48 while occupancy fell by 1.6 percentage points to 66.7%. This outcome reflects the rise of the sharing economy and additional hotel room stock. However, it is important to note that the hotel revenue indicators are still above the performances recorded between 2012 and 2014. Cruise Trends2016 was also a record breaking year for Caribbean cruising, as, cruise passenger arrivals to the region grew by about 1.3% to reach 26.3 million, in line with expectations at the beginning of 2016. Larger ships, port enhancements and new destinations on the Caribbean cruise itineraries helped to increase the attractiveness of Caribbean cruise holidays. Overall, only 48% of the reporting destinations registered growth with the best performances occurring in the Dominican Republic, the British Virgin Islands and Grenada, which all grew by double digits, while Belize became the eighth destination to record over one million cruise passenger visits this year. In total, the Caribbean received 33.7% of all cruise deployments in 2016. Visitor expenditureConsistent with increases in stay-over and cruise visits, total visitor expenditure is estimated to have increased by approximately 3.5% to reach US$35.5 billion. Outlook2016 saw the election of a new Republican Administration in the United States and the success of a referendum which mandates that the United Kingdom withdraw from the European Union. Both these events raise the level of global uncertainty, which could impact the performance of tourism in 2017 and beyond. Cuba was the destination that offered the greatest growth potential. However, at the end of 2016, several US-based airlines, citing reduced demand, announced they were cutting some of the promised capacity for 2017 to the destination. Altogether, we expect that tourist arrivals to the region will grow at a slower rate of between 2.5 and 3.5% in 2017. Further expansion of the cruise industry is expected in 2017, as 26 new vessels with a combined capacity of over 30 thousand passengers are expected to sail from the shipyards. The anticipated rise in cruise passenger arrivals to the region is projected to be between 1.5% and 2.5%.

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Caribbean Tourism Arrivals Hit All-time High

Caribbean tourism broke new ground in 2016, surpassing 29 million arrivals for the first time ever, and once again growing faster than the global average.

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Travel Trends For 2017: Hotels Respond To OTA Consolidation & The Sharing Economy | fueltravel.com

In last year's report, we dove deep into massive consolidation within the world of online travel agents and the looming threat of the sharing economy as companies like Airbnb experienced exponential growth. This year, the major shift in the world of online travel agents and Airbnb is how hotels have responded to the consolidation and growth with more aggressive marketing tactics, particularly when it comes to growing direct bookings. Several brands kicked off direct booking specific campaigns in 2016 and we see this growing across the board for all hotel brands in 2017.

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Cornerstone Information Systems exhibiting and speaking at Travel Technology Europe 2017

Cornerstone Information Systems (CIS), a global leader in innovative technology solutions for travel companies, will be speaking and exhibiting at The Travel Technology Europe Show 2017 (TTE 2017). The event takes place February 22nd-23rd, at Olympia in London, UK and is expected to attract more than 6000 Travel & Tourism professionals and suppliers from around the globe. Cornerstone will also be hosting a Cocktails and Canapes reception at a nearby upscale gastropub.

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January

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Travel Trends Of The Near Future | tourism-review.com

Tourism is the industry that is probably doing the best at the moment. In 2016, nearly two billion people traveled around the world, and this number is likely to increase in the coming years. But then, how will tourism evolve in the face of the general enthusiasm? How can new technologies influence the way we discover the world? The travel trends of the future, let's say of the year 2020, are the topic of discussions of many experts.

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UNWTO welcomes 5-day visa-free policy by Belarus to citizens of 80 states

UNWTO has expressed its full support to the decision of the Government of Belarus to launch the 5-day visa-free policy that will be applicable to travelers from 80 countries. The measure aims at advancing seamless travel and attracting visitors, particularly those on business trips.

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ALHI Announces the Creation of a New Parent Company

Associated Luxury Hotels International (ALHI), established in 1986, has announced the creation of a new parent company named Associated Luxury Hotels, which will offer a comprehensive solution for luxury-level and upper-upscale independent hotels and resorts, and independent hotel brands, around the world through its current and future holdings. While ALHI will remain concentrated on serving the Meetings, Incentives, Conventions & Exhibitions (M.I.C.E.) marketplace for its distinguished Membership of more than 250 AAA Four- and F ive-Diamond quality hotels and resorts worldwide, Associated Luxury Hotels will deploy incremental talent and resources to develop and offer an expanded menu of services globally. These new services will help Members competitive market strategies including, yet beyond, the current North American M.I.C.E. market Global Sales Organization (GSO) services, according to ALHI CEO and Associated Luxury Hotels Chairman, David Gabri. Associated Luxury Hotels will consist of complementing Global Sales Organizations specializing in serving independently owned or operated hotels around the world, said Gabri. We are launching Associated Luxury Hotels as the parent company of ALHI now, in preparation, so that we can share insights and offer a broader range of market services beyond the North American meetings and incentive marketplace, which will include transient business travel, leisure travel, loyalty solutions and distribution. This next step in the evolution from ALHIs 30 years of dedicated group business is in response to the growing competitive needs of our distinguished Member hotels and resorts, and persistent inquiries from other luxury-level independent hotels and resorts worldwide. Associated Luxury Hotels is gearing up to provide not only robust group market sales services in North America and Europe, but additionally significant full-service soft-brand solutions on a global scope, with a focus on enabling our valued Member hotels and resorts to enjoy their independent identity while also effectively competing within the environment of the worlds biggest hospitality chains.Associated Luxury Hotels owns and operates ALHI, and plans to soon announce an expansion of its ALHI GSO sales team into Europe, exciting additions to its global portfolio, and new services and offerings to expand its geographic reach and market penetration.The announcement of the new parent company and strategic direction was made at ALHIs annual Global Sales meeting for the ALHI Global Sales team, conducted at Georgias lush 3,500-acre Chateau lan, a distinguished Atlanta area resort among ALHIs portfolio. For more information on Associated Luxury Hotels, visit alhworld.com .

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How MICE Demand Management Influences Your Hotels Revenue!

The days of flooding sales with fruitless leads are gone. Today, every hotel professional in the industry needs to know the bottom line revenue they're seeing, rather than just the number of leads the sales team responds to.The hotel industry is truly dependent on identifying profitable customers by their propensity to book venues. However, the enormous industry means meeting planners always have a plethora of venue options to choose from. To ease the RFP process, meeting planners prefer sending theirs online all at once. Without a streamlined way of managing this huge RFP demand, it's really difficult for hoteliers to prioritize and identify profitable proposals.Unfortunately, hoteliers spend far too much time and energy drafting proposals, and as a result, lose other opportunities in the pipeline. Most hoteliers need one useful platform that can take care of their MICE business needs - from generating demand to managing it. The need of the hour is a solution that can primarily address these top three pain points: Effectively Prioritizing RFPs There is a constant fear among hoteliers of missing out on business by not replying to RFPs quickly enough. Thankfully, solutions like Cvent's Group Demand Management can help prioritize and evaluate these RFPs. With the help of this simple yet effective scoring methodology, hotels and venues can evaluate any business lead and overcome the anxiety of losing profitable business.Sending Competitive BidsOn average, planners usually receive 12 to 15 proposal bids. So creating a winning quote is always a time-consuming task for the Hoteliers. The need in the industry is to get that one platform, that provides the intelligence hotels want in order to send market competitive bids and make informed business decisions.Managing Multiple ChannelsMore and more hotels have developed their websites that allow guests to book their property directly. However, these websites also offer huge business opportunities if deployed with a simple widget, which works as a hub and connects hoteliers with planners coming from different channels, all while keeping these demands centralized in one common platform.Opportunely, today the Industry has Cvent's Group Demand Management, which can take care of all this and much more, and offers a range of features that provide flexibility & enhanced efficiency to hoteliers.

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Groupize Appoints Meetings Technology Industry Veterans to Fill Advisor, Executive and Board Positions

Groupize, the award-winning provider of innovative, simple meeting solutions today announced the appointment of Michael Boult as their newest board member, Todd Tyler as Advisor and welcomed Jay Reilly as their Vice President of Corporate Sales. While many meeting technology companies are laying off hundreds of employees, Groupize continues to expand their team to meet the continued demand for their unique platform.

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Travel is the Secret to True Happiness

Whatever type of holiday you prefer whether it's a 5-star luxury beach villa or a cosy bed & breakfast tucked away in the countryside it's a truth universally acknowledged that travel makes us happy.

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Trends To Expect In The Travel Industry In 2017

2016 was chaotic, adventurous, disruptive or productive - it depends on who you ask. If you ask the players in the travel industry however, you're likely to get an \"Oh! It was great\" response laden with a smile or two.

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2016

December

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The World of Millennial Travel [Infographic]

In 2017, it's safe to say that we're living in a digital age. Nowadays, travel is not viewed as a necessity, not a luxury. With 86% of Millennials travelling to experience a new culture, it is no surprise that travel is a top priority for this generation. Studies have indicated that Millennials are 23% more likely to travel abroad when compared with their older counterparts.

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UNWTO strengthens its relationship with the European Union

During a recent visit to Brussels, Belgium, the Secretary-General of the World Tourism Organization (UNWTO), Taleb Rifai, has discussed how to reinforce the collaboration of the Organization with the European Union (EU).

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UNWTO Secretary-General underlines the role of regions and cities in the development of tourism in Europe

In an official visit to Brussels, Belgium on 7 December, Secretary-General of the World Tourism Organization (UNWTO) Taleb Rifai emphasized the role that municipalities and regions play in the development of sustainable and competitive tourism in Europe.

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UNWTO announces the finalists of the UNWTO Awards for Excellence and Innovation in Tourism

UNWTO has announced the finalists of the 13th edition of the UNWTO Awards for Excellence and Innovation in Tourism. The 12 finalists were selected among 139 applicants from 55 countries. The winners will be announced on 18 January 2017 at the UNWTO Awards Ceremony, organized for the fourth consecutive year in collaboration with Madrid International Tourism Fair (FITUR / IFEMA).

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November

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Destination Hotels Reveals 2017 Trend Forecast in Fifth Annual 'State of the Meetings Industry' Survey

Destination Hotels, a leading collection of luxury and upscale independent hotels, resorts and residences across the United States, now part of Two Roads Hospitality, releases key findings on 2017 meetings trends today from its fifth annual \"State of the Meetings Industry\" survey. By analyzing the responses of more than 400 corporate, association, government and independent planners, Destination Hotels has gleaned trends about how planning duties and meetings themselves are changing for 2017.

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Marriott's European Convention Network to Partner with Goinstore to Enhance & Innovate Offering for Meeting Planners

Bethesda, MD. -- Marriott International, Inc. (NASDAQ: MAR) has today announced an exclusive relationship between its European Convention Network (ECN) and London-based technology start-up, GoInStore. Through this arrangement, meeting planners will have access to virtual live tours of meetings and events facilities of the ECN's collection of 14 gold standard convention hotels in Europe.

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2million Makeover Transforms Holiday Inn Northampton West

Holiday Inn Northampton West, part of the Splendid Hospitality Group, has been transformed and revitalised thanks to a 2million makeover. The hotel, located just a 2-minute drive from the M1, now boasts 66 newly decorated rooms and a stunning Open Lobby design in the hotel's reception area.

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E-tourism: Data Management Platforms Perfect For Personalization | tourism-review.com

Personalization is becoming the challenge of e-commerce and e-tourism as well. The success of tomorrow will depend on this technological and strategic approach. data management platforms will become the tools of recourse. A data management platform (DMP) is a platform whose function is to manage and to reconcile client data. Everyone understands that in tourism, data is immense, hence the need to have the right tools. The effectiveness of commercial strategies, including e-tourism, depends on it. Up to this point, there is nothing revolutionary, except that the DMP goes even further: they will match the so-called transactional information with digital information.

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Small Meeting Booking for Hotel Websites

DALLAS, TX Nov 9 2016. GroupRevMax today launched GroupRevMax Meeting Booker, a feature that enables hotel websites to sell complete meeting packages including guest rooms, meeting space, Food & Beverage, and Audio Visual Equipment online and enable credit card payments. While the largest hotel franchises have this on their website, the rest of the industry has been lacking this and is at a competitive disadvantage and GroupRevMax hopes to level the playing field with this release.

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Sokha Hotels Goes Green

Siem Reap to mark the opening of the group's 5th property, Sokha Hotels & Resorts, the most dynamic and only Cambodian hotel group announce today the green initiatives and social responsibility program across its portfolio.

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Group Bookings in New Year Brighten Hotel Outlook

Committed occupancy* and average daily rates (ADR) for the first quarter of 2017 are showing major signs of growth with group travel leading the way despite the continuing lag in transient booking pace in the fourth quarter of 2016, according to new data from TravelClick's November 2016 North American Hospitality Review (NAHR).

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The Future Of Hotel Technology

With the recent introduction of voice-activated hotel rooms, robot butlers and biometric access control systems, it's no secret hotel chains are investing heavily in technology to improve the guest experience. The question remains, which hotel technologies do business travelers currently use and which do they wish to see offered in the future?

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Tourism In Venice Driving The Locals Out Of The City | tourism-review.com

Tourism in Venice has been a growing problem; the city is overrun by tourists. Many of the local inhabitants have left the center, and are still leaving in droves. Within one generation the population has shrunk by almost a third. Rising costs are driving more and more people out of the city. This month the number of inhabitants has fallen to under 55,000. In 1951 the population was 175,000. 26 years ago it was still 78,000. Another problem is that almost half of the population is over 60 years old. On the other there are only about 9000 people under 18 years old.

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The Resilience Of Business Tourism In France | tourism-review.com

Tourism in France suffered greatly last year; especially Paris and its suburbs. The hotel industry in Ile-de- France reported that the number of overnight stays in the second quarter of 2016 fell by 10.6% compared to the previous year. The decline in the number of foreign customers was particularly noticeable: 13.9% year-on-year in the second quarter of 2016. Japanese tourists were the biggest group that left Paris, their number dropped by 46.2% compared to the previous year. Fortunately, business tourism, the professional counterpart to leisure tourism, is performing better, and despite a lackluster year, the Ile-de-France maintains its dominant position in Europe.

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HFTP Announces Forward-Thinking Keynote Speakers for Premier HITEC Amsterdam in March 2017

Hospitality Financial and Technology Professionals (HFTP), producer of the Hospitality Industry Technology Exposition and Conference (HITEC), has secured two globally known, innovative thinkers for the inaugural HITEC Amsterdam. Opening the event is Aleks Krotoski, an award-winning international broadcaster, author and academic who is behind the BBC Radio 4 show The Digital Human and BBC World's The Virtual Revolution. Closing the program is Woody Wade, future scenario planning expert and author. The premiere event is the first of three HITECs planned for 2017, and will be 2830 March at the RAI Amsterdam Convention Centre.

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Cornerstone Information Systems Showcases the Future of Predictive Intelligence to Manage the Traveler's Journey at Phocuswright Conference

Cornerstone Information Systems (CIS), a global leader in innovative technology solutions for travel companies, today announced that they are among an elite group of visionary companies selected to battle it out at the 2016 Phocuswright Conference. Mat Orrego, the company's CEO, will take center stage at The Travel Innovation Summit Launch to present the new 4site predictive intelligence technology to industry leaders on Wednesday, November 16 at 10:45 am.

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Airbnb Usage Is Increasing Among Corporate Travelers | businesstravelnews.com

More employers and organizations are using Airbnb, according to Concur analysis of a subset of its clients. From the second quarter of 2015 and the second quarter of 2016, the number of companies for which a traveler expensed an Airbnb lodging increased 32 percent. Airbnb spend among those companies increased 42 percent year over year during the second quarter. Concur based its figures on clients that haven't experienced major disruptions, such as mergers, since the third quarter of 2014. Over the eight quarters studied, the companies spent $77 million on Airbnb for more than 320,000 Airbnb stays.

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New Concur Data Shows Airbnb Business is Growing Quickly Among Corporate Travelers

Concur, an SAP (NYSE: SAP) company and the world's leading provider of integrated travel and expense management solutions, today released an in-depth analysis based on a subset of Concur customer data representing $77 million in Airbnb spend and more than 320,000 Airbnb expenses over eight quarters1.

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Sertifi Helps John Q. Hammons Hotels & Resorts Speed Meeting and Event Turnaround Time by 85%

Across the hospitality industry, forward-thinking properties and property management companies choose Sertifi to help them close business quickly, recognize revenue faster, and collect signed agreements in a secure, PCI compliant manner.

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[Infographic] Is Your Website Driving Away Group Business?

Do venue websites actually provide the information planners need or do venues just think they do? Is the information provided in a way that appeals to planners and helps influence which venues they select? With widespread internet access, it is easy for planners to get venue information in just secondsand just as easy to move on when it's not there. The cost of not giving planners what they need is high losing just one event a month can cost venues $300,000 of group revenue a year*.

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October

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The Best In Business Class?

Today, Bloomberg's Eric Rosen asked who is winning the U.S. business class cabin showdown. In his article he detailed everything you need to know about the new business class cabins debuting on Delta, United and American Airlines. We don't play favorites at GBTA, so we'll let you decide for yourself and read more from Bloomberg here.

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Asia's hotels gear up for the business travel boom

For the millions of business travelers visiting Shanghai, their focus is less on getting a room with a view of the Pudong district's futuristic skyline and more on ensuring easy access to that allimportant early morning meeting.

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AccorHotels and LinkedIn create Business Check powered by LinkedIn

In a major partnership, AccorHotels, a world-leading travel and lifestyle group, has joined forces with LinkedIn, the world's largest professional network on the Internet, to enrich its mobile app with an unprecedented new service for travelers.

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Hilton Celebrates All Meeting, Event and Travel Professionals as WowMakers

Think back to events you've attended, from big conventions to weddings to company off-sites and sales incentive trips. While you were blissfully enjoying the occasion, dedicated professionals were carefully planning, making decisions and thwarting crises behind the scenes. These meeting, event and travel professionals lead fast-paced, pressure-filled jobs managing logistics, instilling creativity and fostering attendee engagement. But these industry heroes - 100,000-plus in the U.S. alone - don't always get the credit they deserve.

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Choice Hotels Announces Choice Privileges Planner Rewards

Choice Hotels International, Inc. (NYSE: CHH) announced today a new Planner Rewards program, further enhancing the value of its Choice Privileges rewards program. Participating meeting planners can earn 4 points for every dollar when they book a meeting at any participating meeting-friendly Choice Hotels location. Planners can earn up to 200,000 points per meeting by booking meeting rooms, guestrooms and even food and drink provided by the hotel. More than 1,000 hotels are participating in the U.S. and Canada. A minimum of 10 guestrooms booked at the same time for one meeting or event are required to participate.

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[Infographic] Marriott Rewards Illustrates Trends With First Global Travel Tracker

Many people go on vacation to decompress, de-stress and take a mental break from the rigors of work. According to international respondents of the Global Travel Tracker released today by Marriott Rewards, while a vast majority of people choose a nap over getting the heartrate pumping with a long run (67 percent vs. 33 percent), it's not as cut and dry in how to return to work more relaxed. Coinciding with Marriott's Global Travel Day on Friday, October 14, and in celebration of the recent, historic acquisition of Starwood by Marriott International, the global travel tracker is a new survey that illustrates trends among travelers worldwide.

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Starwood Preferred Guest Launches New Catering and Events Offer

Starwood Preferred Guest(SPG), an award-winning loyalty program, and SPG Pro, its comprehensive loyalty offering for meeting and travel professionals, are offering even more reasons to celebrate this upcoming festive season with the latest catering events offer. The new Toast Twice promotion gives SPG and SPG Pro members a chance to earn double Starpoints on all eligible catering events starting from today until February 28, 2017 at over 1,300 SPG participating hotels and resorts around the world. The offer applies for events that are booked through the sales office. The event may consist of either a dining or catering component only or it can be combined with a booking of nine guestrooms or less. To qualify for the Toast Twice promotion, SPG and SPG Pro members should register at spg.com/toasttwice by February 28, 2017.

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Meetings and Event Organizers Say Politics Do Play a Role in Site Selection | meetings-conventions.comMeeting Professionals International does a quarterly survey of senior-level meeting planners and suppliers, and then releases a quarterly outlook report, which I always review and use to produce forward-looking strategies for clients and corporations. Being the data junkie that I am, I noticed that the Summer 2016 Outlook contained some interesting responses.

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Mantra Legends Hotel Launches New Interactive Experience For Delegates

Popular Gold Coast conferencing and function venue Mantra Legends Hotel, Surfers Paradise has launched a new and unique interactive meetings experience for conference delegates. From interactive activities to memorable food experiences, Mantra Legends Hotel conference delegates will now receive access to a host of stimulating experiences during their event to optimise their conference experience and add a fresh twist to the hotel's impressive conference space and facilities.

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September

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Trends in the Conference Venue Industry

The IACC has released the 2016 edition of \"Trends in the Conference Venue Industry.\" According to IACC CEO Mark Cooper, \"The industry growth theme of the last four years continues. This comprehensive trends report, the only one which focuses on small meetings-focused venues industry-wide, indicates that IACC members have improved revenue, occupancy, rate and profit over the previous year. For the second year running, significant strong performance was seen from IACC's corporate meeting venue operators.\"

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Jose Luis Lopez Resendiz Named Director of Sales of New Grand Velas Los Cabos, Opening Late 2016

Jose Luis Lopez Resendiz has been named Director of Sales of the new 304-suite Grand Velas Los Cabos, the fifth property of the family owned and operated Velas Resorts opening in late 2016. In his new position, he is responsible for the development and implementation of worldwide sales for the luxury \"Beyond All Inclusive, Beyond All Compare\" resort. The appointment is effective immediately.

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The Ritz-Carlton Hotels and Resorts Deliver A Meeting of the Senses

At The Ritz-Carlton, meetings and events are anything but ordinary: they are sensory experiences that enliven the participants and create memories. In a new program, \"A Meeting of the Senses,\" the relaxed and refined environments of participating hotels and resorts around the globe set the scene for the skilled Ladies and Gentlemen of The Ritz-Carlton to create innovative meetings that awaken the mind, stir creativity, and intensify focus. At the heart of this new initiative is a group of trusted advisors, who draw upon the latest trends to craft experiences that positively impact everyone from the meeting planners to participants.

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August

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Greek tourism: Last-minute international arrivals jumped 9.1% in July, says SETE

July saw an increase in last-minute international tourist arrivals in airports and roads, Greece's largest tourism body SETE said on Wednesday. According to the association, airports nationwide recorded a 9.1 percent rise (about 276,000) in arrivals last month, while 1.6 percent more tourists (about 30,000) arrived by car, compared with the same month in 2015.

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Groupize Ebook Explores Strategies to Help Corporations Reign In Their Small Meetings Spend

Groupize has just announced the release of a new ebook titled \"Small Meetings are the Wild West\" which examines the opportunities for corporate travel departments to use technology and best practices to reign in their rogue bookings and small meetings spend.

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Umapped Showcases Enhanced Collaborative Functionality with ClientBase Live Connect and Award-Winning Tour Operator &Beyond at Virtuoso Travel Week

Attendees at next week's Virtuoso Travel Week will be introduced to the latest cutting-edge innovations from leading experiential travel itinerary management platform Umapped. The event, which takes place in Las Vegas from August 6th to 8th, is considered the equivalent of Paris Fashion Week or the Super Bowl but geared toward luxury travel.

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July

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Infographic: Brazil Hotel Industry Snapshot

eRevMax, the leading travel technology provider to the hospitality industry has released an infographic shedding key insights of the hotel industry in Brazil. The Infographic titled Brazil Hotel Industry Snapshot highlights that nearly half- million foreign tourists are expected to visit Brazil during Rio 2016 Olympics and the country is set to welcome a total of 7 million international tourists by the end of this year.

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Infographics: European Summer Travel Habits by Nationality

In order to discern whether Germans really plan their summer holiday six months in advance and the Spanish really book their hotel the night before, hotel search website trivago.co.ukhas analysed summer travel habits from six different countries: the UK, Ireland, France, Spain, Italy and Germany. Based on data from last summer, we took into account peak search week and time, average price per night, average stay duration, favourite accommodation types, top destination and most important hotel amenity, in order to compare differences between European nationalities when it comes to their summer holidays.

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Making Travel and Shopping Easier for the Seasons Ahead

While most of us are busy making the most of the summer sunshine, marketers are already beginning to think about the coldest (and busiest) months of the year--the holidays. October through December are traditionally the biggest months for both travel and shopping, and this year we expect mobile to play its biggest role ever. In fact, mobile travel and shopping searches are already up nearly 30% year-over-year.

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Restel's New Online Booking Website by MediaConcepts Offers the Easiest and Most Flexibility Way to Book

MediaConcepts, experienced provider of integrated digital solutions for the hospitality industry, today announced the successful launch of a new online booking website for Restel (https://booking.restel.fi).

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Global Business Travel Spend Topped Record-Breaking $1.2 Trillion USD in 2015, Will Reach $1.6 Trillion by 2020

Global business travel spend topped $1.2 trillion USD in 2015, growing 5 percent over 2014, and is forecast to reach 1.3 trillion in 2016 according to the GBTA BTI Outlook Annual Global Report & Forecast, a new report released today by the GBTA Foundation, the education and research arm of GBTA, and sponsored by Visa, Inc. Despite continued global uncertainty, cautious optimism rules the forecast, which predicts global business travel spend to advance 5.8 percent on average over the next five years reaching $1.6 trillion in 2020. \"Global business travel remains a critical driver of the success of organizations around the globe,\" said Michael W. McCormick, GBTA executive director and COO. \"Business travel has demonstrated a tremendous resiliency as it continues slow and steady progress even in the face of global uncertainty, a weakened global economy, terrorist attacks, world health issues and other obstacles. Companies across the globe clearly understand the return on investment business travel delivers for their bottom line.\" \"While overall growth has remained steady despite global uncertainties, signs are good for a solid end to the decade as we approach 2020,\" said David Henstock, VP, Global Business Solutions at Visa, Inc. \"Business travel has continued to evolve as the world is becoming more connected, and the transition to electronic payments will help businesses reduce costs and pay for travel expenses more efficiently.\" The Annual RankingsAt $291 billion, China surpassed the United States as the largest business travel market in the world in 2015.

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Summer Travel Spotlight: What to Expect from American Travelers this Season

With gas prices down and more money in the pockets of Americans, Choice Hotels International, Inc. (NYSE: CHH), one of the world's largest hotel companies, reveals the findings from its annual summer travel survey, which tracks the travel habits of American leisure and business travelers.

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caribbean Tourism Organization, Caribbean Hotel & Tourism Association Issue Statement On Brexit

The Caribbean Tourism Organization (CTO) and the Caribbean Hotel and Tourism Association (CHTA), representing the region's public and private sector tourism interest, recognize and respect the will of the majority of voters as reflected in the outcome of the British EU referendum. The extent to which the decision by UK voters to opt out of the European Union will affect travel to and from our region remains to be seen. The severity and longevity of exchange rate fluctuations is an immediate concern. Caribbean tourism industry stakeholders should monitor this, given its potential impact on travel planning and travel package agreements. Concerns have been raised about the impact on travel visas, affecting UK-EU travel to and from the Caribbean. A resolution on this matter will take some time to address and prior to that the existing Schengen visa protocols remain in effect. The broader implications on travel demand and tour operator agreements, airline traffic and movement, international trade, as well as UK and EU financial and technical support to the region, in particular to its protectorates, are all yet to be determined and will take some time to resolve. CTO and CHTA are planning a detailed webinar briefing for their respective members titled Brexit and Caribbean Tourism: Possible Implications, for Thursday, July 7, 2016 at 10 a.m. Facilitators will include David Jessop, a consultant to the Caribbean Council and investigative journalist and columnist whose work is featured regularly throughout the Caribbean media; and Mark Tanzer, CEO for the Association of British Travel Agents (ABTA).

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June

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Cornerstone Information Systems to Exhibit, Present and Host Event at GBTA Convention in Denver

Attendees at this year's 2016 GBTA Convention will be introduced to the latest cutting-edge innovations from Cornerstone Information Systems (CIS), the leading global provider of intelligent automation technology and advanced solutions for travel companies and their clients. The event, which takes place July 16-20 in Denver, Colorado is recognized as The Business Travel Event of the Year and attracts nearly 7,000 business travel professionals from around the world. CIS will be exhibiting at booth 1464 and sponsoring the Magnolia Hotels' White & Glo Party.

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Amadeus Announces Significant Enhancements to Advanced Sales & Event Management Solution ( Delphi.fdc)

Amadeus' Hospitality division, today announced the further expansion of capabilities within Delphi.fdc, Amadeus' Advanced Sales & Event Management solution. With more than 35 new features, users will find significant value in the latest version of Delphi.fdc.

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UNWTO and the Petra National Trust partner to promote sustainable tourism

A Memorandum of Understanding (MoU) has been signed by UNWTO and the Petra National Trust (PNT) with the aim to promote sustainable tourism policies in cultural tourism, to develop capacity building and knowledge sharing, and to conduct educational actions. The agreement was signed in Beijing, on the occasion of the recent First World Conference on Tourism for Development.

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May

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Groupize Launches emailBids to Replace the Outdated e-RFP Methods for Sourcing and Managing Small Groups and Simple Meetings

In response to demand from the industry wanting to simplify the e-RFP process, Groupize recently launched emailBids as part of an innovative Conversational Commerce Engine within their Groups and Meetings Platform. The new functionality is designed to streamline interactions between planners and hotels, catering to the reality that all parties prefer to conduct business via email because it is fast, seamless and now organized.

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AccorHotels enriches its Business travel subscription card offer and renames it Business Plus

To cater for the specific requirements of business travelers, AccorHotels has enriched its international, multi-brand subscription program for business guests, AccorHotels Favorite Guest Business, and renamed it Business Plus.

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AI and the sharing economy: how Expedia views the future of travel | information-age.com

Expedia is the most recognisable brand in the world of online travel and owns several others, including Hotels.com and Trivago. Its companies operate more than 100 branded points of sale in over 60 countries. As a parent company, Expedia has made a steady flow of acquisitions over the past 15 years, and last year stepped up its M&A strategy with the takeovers of online travel agencies Travelocity and Orbitz, and holiday rental website HomeAway. A major goal in this M&A activity is to control and maintain Expedia's market-leading position in an increasingly competitive market for online travel booking, and is reflective of a general industry trend towards consolidation.

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Group vs. Individual Travel in China [Infographic]

Escorted group tours have been a big part of Chinese travel, both outbound and domestic, since the country's post-1979 reform and opening first made it easier to travel. But in recent years, anecdotal evidence indicates that travelers from the mainland are abandoning these groups for free and independent travel. See the infographic below for more details on this current consumer trend.

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April

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EventSphere Launches New Small-Meetings Booking Solution Powered by Groupize

Thanks to a partnership between two meeting and technology leaders, meeting planners, especially those who manage smaller meetings, can tap into leading edge mobile-friendly booking for their attendees. The benefit is increased ease of booking and possible increases in participation. It will also help these meeting planners compare rates and services that will result in lower costs and higher profitability.

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IACC Meeting Room of The Future Publishes First Research

As part of a dynamic new initiative from IACC, a first set of research has been conducted and reported following the survey of global meeting planners. The IACC Meeting Room of the Future aims to transform the meeting experience through a global collaboration of leaders in conference room design, audiovisual technology, hospitality, academia and conference management. The project and initial global survey results were unveiled atIACC-America's Connect annual conference in New York City this week. The project combines innovation and entrepreneurialism with the expertise of meeting industry professionals and planners.

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Omni Hotels & Resorts Renews Partnership with Knowland

Omni Hotels & Resorts has extended its partnership with Knowland to provide lead generation and market intelligence services to over 25of its properties through 2016. Omni Hotels & Resorts is a luxury hotel brand with 60 hotels and resorts across North America, with properties located in leading business gateways and leisure destinations. The brand became a preferred partner of Knowland in September 2015. Before then, it had already selected Knowland's meeting search tool, Insight, to enable each of its hotels to find the group business that would meet its unique needs.

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Benchmark Hospitality International's Benchmark Resorts & Hotels Announces The Top Meeting Trends for 2016

Benchmark Resorts & Hotels, a signature portfolio of Benchmark Hospitality International, announces the \"Top Meeting Trends for 2016\" as observed by its properties. Benchmark Hospitality International is a leading U.S.-based hospitality management company, which operates 40 award-winning hotels, resorts, and conference centers coast to coast and off shore. Ted Davis, chief sales & marketing officer for Benchmark Hospitality, made the announcement.

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How to Enhance Meetings With Gifts | successfulmeetings.com

A flat-screen television or speakers will bring people years of enjoyment. But studies have found that experiences may provide more enduring happiness -- and so-called \"merchandise bars\" can provide a richer and more satisfying experience for attendees than a gift alone. As a result, meeting and incentive planners are embracing customized, interactive gifting experiences.

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Knowland Releases New Groups and Meetings Market Analytics Platform

Knowland today announced the global release of Insight Enterprise Market Analytics, a business intelligence platform that gives hotel sales organizations, sales operations teams, revenue management professionals, and hotel owner/asset managers deeper analytic data on market, brand, and portfolio performance within the meetings and group ecosphere.

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March

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Discover the Magnuson Hotel Convention Center, New York March's Star Hotel!

We are delighted to announce that Magnuson Hotels' March \"Star Hotel of the Month\" is the Magnuson Hotel Convention Center, New York. The team at the New York hotel not only live up to the high customer care standards Magnuson Hotels sets, they've also demonstrated outstanding dedication to converting New Yorkers, and beyond, to the Magnuson brand!

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Conrad Chicago Thinks Tech First When Designing Meeting Experiences

Conrad Hotels & Resorts today announced a partnership between its Conrad Chicago property and Social Tables, the award-winning, collaborative event planning software. This partnership underscores Conrad Chicago's commitment to providing a luxury environment that blends intuitive service and smart connectivity for all of its guests including meeting and event planners.

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Iceland sits at crossroads in tourism debate | hotelnewsnow.com

Iceland is spectacular, mystical, mythical and beautiful, and tourists in ever higher numbers have discovered this. Is it time to put the brakes on a little? Iceland's lodging and tourism industry is at a crossroads, if my recent conversations with its movers and shakers are anything to go by.

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Standing room only: The growth of hotel group meetings | hotelnewsnow.comAs group meetings grow in size, some hoteliersand their marketsare finding it a challenge to keep up. The meetings segment of the hotel industry has rebounded so strongly since the 2009 recession that not only are meetings increasing in frequency but also in size. Hoteliers and their markets now have the enviable chore of keeping up.

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Capturing The Family Market

Families represent an important market segment for restaurants and cafes. A study conducted by researchers at The Oxford School of Hospitality Management, Oxford Brookes University and the University of Queensland sheds light on how to create exceptional experiences for parents, carers and children that keep them coming back! Here are 9 tips for operators:

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February

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Cornerstone Information Systems Debuts New Travel Data Analytics and Visualization Solution, TravelOptix at Travel Technology Europe

Cornerstone Information Systems (CIS), a leading provider of innovative technology solutions for travel companies, today announced the official launch of TravelOptix, its new user-friendly data analytics platform that delivers actionable insights for travel management companies and corporate travel managers on any device.

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UpMail nominated for the HSMAI European Best in Class Marketing Award

UpMail the London based email sales acceleration start up was shortlisted for a HSMAI European Best in Class Marketing Award in the The Digital Winner category as its solution has delivered up to 13% increase in revenue for its hospitality customers. It was one of only eight companies to be shortlisted for this prestigious accolade.

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January

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London's Tourism Continues To Grow

London continued to welcome record numbers of international tourists to the city between July and September last year, with more than 5.2 million visits to the capital according to the latest data from the Office for National Statistics International Passenger Survey ('IPS')

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Resort Orientation | Hotelsmag.com

When I was based on property I used to attend almost every new employee orientation. It is something I miss doing on a regular basis as I enjoy the energy from the new team members as they are excited as well as nervous about their new positions.

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