May 1, 2014
The HSMAI Foundation is very proud to publish this edition of the series of “Leadership Insights” gleaned from HSMAI’s Executive Roundtables. This edition includes insights and interviews from the Chief Digital Officer Executive Roundtable held in December 2013. These roundtables bring together top executives in the industry in a non-competitive environment, allowing industry leaders and decision makers an opportunity for a candid conversation. In the interest of lifting the level of expertise and understanding, and contributing to the continued future success of the industry, the HSMAI Foundation Board believes it is crucial to provide the guidance and analysis brought out in these sessions with hospitality executives.
Chief Digital Officers have a lot on their mind. Despite an improving business climate for the hospitality industry, these executives continue to be asked to do more with less. While market leaders continue to invest strategically in their digital presence, even the best companies struggle to manage the pace of change, the need to continually develop their staffs, and their requirement to deliver the best possible returns from these investments.View the PDF file — 12579KB
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