Hospitality Sales and Marketing Association International
Hospitality Sales and Marketing Association International
 
Hospitality Sales and Marketing Association International

Sales & Marketing Blog Posts

International arrivals into Asia Pacific continue to exceed the global average | 4hoteliers.com — October 20, 2018

Foreign arrivals into Asia Pacific destinations continued to grow at better than the global average in 2017, reaching a record volume high of more than 646 million arrivals relative to 2016....

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MRM's New & Notable: A Glimpse at the Future of Food and a New Era in Hot Cups | Modern Restaurant Management — October 19, 2018

FoodBytes! NYCDisruptive sustainable food and agriculture entrepreneurs showed the audience what the future of food could look like at FoodBytes! NYC, top photo. SomaDetect, Winnow and Wasteless took home the three top awards for their cutting-edge technologies aiming to reduce food waste throughout the supply chain and produce better quality milk....

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How CloudCherry help Credit Unions deliver amazing Member Experiences | CloudCherry Blog — October 19, 2018

Investment in Member Experience Management has been gaining momentum over the last few years in the finance industry. Credit union executives are seeking feedback and learning to listen to the voice of their members and their needs. They obviously want to provide supreme and excellent service on a daily basis....

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Mastering five key guest touchpoints | Tambourine Blog — October 19, 2018

The guest experience is a critical component of driving loyalty and guest satisfaction. So it makes sense to perfect every communication touchpoint....

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Quiz: How Much Did You Catch at IMEX America 2018? | Smart Meetings — October 19, 2018

As IMEX America 2018 in Las Vegas comes to a close and you take a minute to rest your throbbing feet, it's the perfect time to reflect on the business and festivities. But in the mad rush, how much of it actually has sunk in? It's time to see how well you paid attention to all the happenings at this year's show....

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Soho House Is Turning to Co-Working to Give It an Edge Over WeWork | skift.com - Hotels — October 19, 2018

Sounds a lot like our Skift Megatrend from this year: \"The hotel of the future is everything to everyone\" where co-working, co-living, hotels, and private clubs are all blended together....

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Identifying downturn indicators varies by discipline | hotelnewsnow.com Featured Articles — October 19, 2018

Consultants use a number of different approaches to determine whether a downturn is on the way. Here's what the seven of them incorporate into their formulas....

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Consultants' take on dealing with a downturn | hotelnewsnow.com Featured Articles — October 19, 2018

Seven consultants from the International Society of Hospitality Consultants summarized the best ways to deal with any oncoming downturn....

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5 Advantages and Benefits of an Online Help Desk Solution | Customer Service Blog - Tips and Tricks for B2B Customer Success — October 19, 2018

Company growth is a great thing and it puts a buzz in the air that is tough to match. With this increase in revenue and customers, however, often comes a higher volume of help desk tickets. Before you know it, your lone help desk employee is working overtime to keep up. After adding a couple people to truly make your own help desk \"team\", you realize that spreadsheets and emails aren't the way to go....

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Planning for a downturn: Prepare now or repair later | hotelnewsnow.com Featured Articles — October 19, 2018

To weather issues created by an economic slowdown, have a plan in place well in advance that is developed by management and employees, said speakers from International Society of Hospitality Consultants on a Hotel News Now/Castell Project think tank....

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