What can Hotels learn from Casinos? Focus on knowing your guests | By Natalie Osborn
Why Increasing Stakeholders Helps to Increase Profits | By Bernard Ellis, CHTP, CRME
CRME Spotlight Interview: Scott Pusillo
HSMAI offers invaluable resources to optimize your revenue, including presentations from HSMAI's Revenue Optimization Conference (ROC), expert articles, and revenue management templates.
Constantino Papadopulos, CHRM, CRME, General Manager, Holiday Inn Express & Suites, Hialeah/Miami Lakes, on the impact of HSMAI membership on the bottom line.