Hospitality Sales and Marketing Association International
Hospitality Sales and Marketing Association International
 
Hospitality Sales and Marketing Association International

knowledge center - fueled by the HSMAI Foundation
About the Knowledge Center

The Knowledge Center, which is the succesor to HSMAI's eConnect, is your source of insights to fuel sales, inspire marketing, and optimize revenue. Fueled by the HSMAI Foundation, here you will find articles, presentations, templates, multimedia, and much more from HSMAI and industry leaders. Many of the Knowledge Center resources are offered exclusively to HSMAI members.

Knowledge CenterUnderstanding Millennial and Baby Boomer Travelers: Seven things you didn't know and how to cater to both demographics | By Larry Mogelonsky, August 26, 2016

Rarely a day will go by where the phrase 'millennial traveler' is not mentioned in some sort of industry bulletin. Being a baby boomer myself, it makes me smile every time a headline proclaims that radical changes to the way we operate our hotels are necessary in order to accommodate this new wave of guests with increasing spending power.

 
HSMAI 2015 Industry Insights

RM Video 1

 
Anatomy of an Adrian Award

 
Ro2Win