TUESDAY, JUNE 27, 2017
All Pre-ROC functions, except for the VIP Reception, will be at the Metro Toronto Convention Centre SOUTH Building (222 Bremner Blvd). Pick up your badge and credentials at the ROC registration desk in the SOUTH BUILDING just outside of room 701B. Check the ROC app for specific rooms names for each function.
|11:00 am - 5:00 pm||
Registration Desk Open
|12:00 - 3:30 pm||Faculty Think Tank (The Think Tank is currently full. To be placed on the wait list, submit a request.)|
|12:30 – 4:30 pm||CRME Review Course (separate fee applies | followed by optional exam administration for those who submitted their certification application in advance)|
|12;30 - 4:30 pm||CHDM Review Course (separate fee applies | followed by optional exam administration for those who submitted their certification application in advance)|
|1:30 – 4:30 pm||Hands-on Workshops presented by HeBS Digital, Knowland, and Nor1|
|2:00 – 4:30 pm||
HSMAI Helps: Spend 20 minutes or 2 hours at this “Open House” volunteer opportunity. Every minute counts as we prepare self-care kits for local shelters and emergency relief efforts.
Sponsored by Rainmaker & STR
|4:30 – 6:30 pm||
Research in Action Presentations & Reception: Peer-reviewed faculty research presentations followed by an hour-long reception for those attending.
Sponsored by the Cornell Center for Hospitality Research and the Pennsylvania State University School of Hospitality Management
|7:00 – 9:00 pm||
VIP Reception Honoring CRMEs (for Certified Revenue Management Executives and invited guests only)
This by-invitation-only event honors Certified Revenue Management Executives (CRMEs).
Sponsored by IDeaS, Booking.com, LodgIQ, Rainmaker, & RateGain
WEDNESDAY, JUNE 28, 2017
Metro Toronto Convention Centre | NORTH Building | 255 Front Street West. On Wednesday, pick up your badge and credentials at the NORTH BUILDING registration desk on level 100 in the Constitution Hall Foyer. Check the ROC app for specific rooms names for each function.
|8:00 am||Registration Desk is Open|
|8:00 – 9:00 am||Breakfast|
|9:00 – 10:45 am||
|10:45 – 11:15 am||Partner Showcase: Break for Coffee & Conversation|
|11:15 am – 12:00 pm||Breakouts|
|Data Science 101|
|The Economic & Geopolitical Outlook: What are the risks and opportunities ahead?|
|Noon – 1:00 pm||Lunch|
|1:00 – 2:00 pm||
|2:15 – 3:00 pm||Breakouts|
|Getting the Price Right|
|Speed Meet: Sparking Connections, Conversations, Insights, & Inspiration|
|M&A Two Ways: Financial and Operational Perspectives on Travel Industry Acquisitions|
|3:15 – 4:00 pm||Breakouts|
|Drive Innovation while Leveraging Analytics: Lessons from Airline, Cruise, Amusement, and Retail|
|Think Like an Owner|
|Digital Macro Trends in Travel|
|4:15 – 5:00 pm||Breakouts|
|Performance Measures: Think Different|
|Brain Date Roundtables|
|What Every Revenue Manager Needs to Know About Digital Marketing|
|5:15 – 6:00 pm||
|6:00 – 7:00 pm||
Reception & Partner Showcase
Sponsored by LodgIQ
THURSDAY, JUNE 29, 2017
All Thursday functions will be at the Fairmont Royal York | 100 Front St W, Toronto.
|8:30 am - 5:30 pm||
Chief Revenue Officer (CRO) Roundtable