Hospitality Sales and Marketing Association International
Hospitality Sales and Marketing Association International
 
ROC Schedule at a Glance 2017

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DOWNLOAD THE PROGRAM (PDF)

TUESDAY, JUNE 27, 2017

All Pre-ROC functions, except for the VIP Reception, will be at the Metro Toronto Convention Centre SOUTH Building (222 Bremner Blvd). Pick up your badge and credentials at the ROC registration desk in the SOUTH BUILDING just outside of room 701B. Check the ROC app for specific rooms names for each function.

11:00 am - 5:00 pm

Registration Desk Open

  • 11:00 am - 5:00 pm: South Building of the Metro Toronto Convention Centre, near room 701 (very convenient to Tuesday's pre-ROC workshops)
  • 3:00 - 5:00 pm: North Building of the Metro Toronto Convention Centre, near Constitution Hall (exhibitor personnel, please visit this registration desk)
12:00 - 3:30 pm Faculty Think Tank (The Think Tank is currently full.  To be placed on the wait list, submit a request.)
12:30 – 4:30 pm CRME Review Course (separate fee applies | followed by optional exam administration for those who submitted their certification application in advance)
12;30 - 4:30 pm CHDM Review Course (separate fee applies | followed by optional exam administration for those who submitted their certification application in advance)
1:30 – 4:30 pm Hands-on Workshops presented by HeBS Digital, Knowland, and Nor1
2:00 – 4:30 pm

HSMAI Helps:  Spend 20 minutes or 2 hours at this “Open House” volunteer opportunity.  Every minute counts as we prepare self-care kits for local shelters and emergency relief efforts.

Sponsored by Rainmaker & STR

4:30 – 6:30 pm

Research in Action Presentations & Reception:  Peer-reviewed faculty research presentations followed by an hour-long reception for those attending.

  • Presentations are 4:30 - 5:30 pm
  • Reception is 5:30 - 6:30 pm

Sponsored by the Cornell Center for Hospitality Research and the Pennsylvania State University School of Hospitality Management

7:00 – 9:00 pm

VIP Reception Honoring CRMEs (for Certified Revenue Management Executives and invited guests only)

This by-invitation-only event honors Certified Revenue Management Executives (CRMEs).

Sponsored by IDeaS, Booking.com, LodgIQ, Rainmaker, & RateGain

WEDNESDAY, JUNE 28, 2017

Metro Toronto Convention Centre | NORTH Building | 255 Front Street West.  On Wednesday, pick up your badge and credentials at the NORTH BUILDING registration desk on level 100 in the Constitution Hall Foyer. Check the ROC app for specific rooms names for each function.

8:00 am Registration Desk is Open
8:00 – 9:00 am Breakfast
9:00 – 10:45 am

General Session

  • Keynote Speaker: A Revenue Manager's Guide to Surviving in the Digital Economy
  • Up Side Down: An Executive Perspective (panel)
10:45 – 11:15 am Partner Showcase: Break for Coffee & Conversation
11:15 am – 12:00 pm  Breakouts
Data Science 101
The Economic & Geopolitical Outlook: What are the risks and opportunities ahead?
Noon – 1:00 pm Lunch
1:00 – 2:00 pm

General Session

  • Awards Ceremony
  • Keynote Speaker: Find Your Edge: Giving More and Getting More from Your Guests
  • 2020 Lightening Round:  Episode 1
2:15 – 3:00 pm Breakouts
Getting the Price Right
Speed Meet:  Sparking Connections, Conversations, Insights, & Inspiration
M&A Two Ways: Financial and Operational Perspectives on Travel Industry Acquisitions
3:15 – 4:00 pm Breakouts
Drive Innovation while Leveraging Analytics: Lessons from Airline, Cruise, Amusement, and Retail
Think Like an Owner
Digital Macro Trends in Travel
4:15 – 5:00 pm Breakouts
Performance Measures: Think Different
Brain Date Roundtables
What Every Revenue Manager Needs to Know About Digital Marketing
5:15 – 6:00 pm

General Session

  • 2020 Lightening Round:  Episode 2
  • Price, Price Baby: Insights, Advice, and Inspiration…with a kick
6:00 – 7:00 pm

Reception & Partner Showcase

Sponsored by LodgIQ


THURSDAY, JUNE 29, 2017

All Thursday functions will be at the Fairmont Royal York | 100 Front St W, Toronto.

8:30 am - 5:30 pm

Chief Revenue Officer (CRO) Roundtable
By invitation only

 THANK YOU!

Preferred Partner

Platinum 

             

Passport

Silver   

                           

                             

   

Bronze

Datavision       Duetto    GroupRevMax    Hotelsoft     HFTP     Kalibri Labs    Knowland       Leonardo      Navis       

Nor1     Revenue Matters       Revinate       TCRM    Travelzoo    Triptease      TSA Solutions      SHR    Vertical Booking USA

Media

Hospitality Upgrade     Hotel News Now


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