TUESDAY, JUNE 27, 2017
All Pre-ROC functions, except for the CRME Welcome Reception, will be at the Metro Toronto Convention Centre. Specific locations will be published in the conference app approximately three weeks prior.
|11:00 am - 5:00 pm||
Registration Desk Open
|12:00 - 3:30 pm||Faculty Think Tank (By invitation only)|
|12:30 – 4:30 pm||CRME Review Course (separate fee applies | followed by optional exam administration)|
|1:30 – 4:30 pm||Hands-on Workshops presented by HeBS Digital, Knowland, and Nor1|
|2:00 – 4:30 pm||
HSMAI Helps: Spend 20 minutes or 2 hours at this “Open House” volunteer opportunity. Every minute counts as we prepare self-care kits for local shelters and emergency relief efforts.
Sponsored by Rainmaker & STR
|4:00 – 6:30 pm||
Research in Action Presentations & Reception: Peer-reviewed faculty research presentations followed by an hour-long reception for those attending.
Sponsored by the Cornell Center for Hospitality Research and the Pennsylvania State University School of Hospitality Management
|7:00 – 9:00 pm||
CRME Welcome Reception (for Certified Revenue Management Executives only)
This by-invitation-only event honors Certified Revenue Management Executives (CRMEs).
Sponsored by Booking.com, LodgIQ, Rainmaker, & RateGain
WEDNESDAY, JUNE 28, 2017
All ROC functions will be at the Metro Toronto Convention Centre | North Building | 255 Front Street West.
|8:00 am||Registration Desk is Open|
|8:00 – 9:00 am||Breakfast|
|9:00 – 10:45 am||General Session|
|10:45 – 11:15 am||Partner Showcase: Break for Coffee & Conversation|
|11:15 am – 12:00 pm||Breakouts|
|Measurements – and how to think about them differently|
|Today’s Economic Headwinds|
|Noon – 1:00 pm||Lunch|
|1:00 – 2:00 pm||Awards Program & Lunch Keynote|
|2:00 – 2:15 pm||Partner Showcase & Conversation Break|
|2:15 – 3:00 pm||Breakouts|
|Getting the Price Right|
|Increasing the Efficiency & Effectiveness of Owner Relations|
|The Impact of the M&A Landscape|
|3:15 – 4:00 pm||Breakouts|
|RM Lessons from Retail and Airline|
|The World According to Asset Managers|
|Macro Trends in Travel|
|4:15 – 5:00 pm||Breakouts|
|Data Science 101|
|Brain Date Roundtables|
|What Every Revenue Manager Needs to Know About Digital Marketing|
|5:15 – 6:00 pm||Closing General Session|
|6:00 – 7:00 pm||
Sponsored by LodgIQ
THURSDAY, JUNE 29, 2017
All Thursday functions will be at the Fairmont Royal York | 100 Front St W, Toronto.
|8:30 am - 5:30 pm||
Chief Revenue Officer (CRO) Roundtable