Business Solutions Directory

Administrative Services

1-800-FLOWERS.COM

As a special benefit for HSMAI members, enjoy a 10% discount from 1800-FLOWERS.COM! Simply shop www.1800flowers.com and enter code “HSMAI”

DHL

Save with preferred DHL pricing on a full suite of domestic and international shipping services, covering over 220 countries and territories around the globe.

Agencies

ISM TRAVEL & LEISURE MARKETING

ISM was created to solve the very challenges your company confronts.  Unlike other firms tht dabble in travel, ISM is dedicated to providing marketing and advertising solutions for hospitality and leisure companies.

Lodging Interactive

Lodging Interactive is a full service Internet marketing agency serving the hospitality industry exclusively. Since 2001 Lodging Interactive has provided marketing services and solutions that drive direct website business to hotels.

MERIDIAN GROUP

Fully-integrated marketing communications firm specializing in tourism, hospitality and travel related luxury goods and services with offices in New York, Florida and Virginia.  Advertising, public relations and interactive strategies developed through the exclusive WHY?

PANZANO & PARTNERS

While other advertising agencies market the product, place or service, Panzano & Partners markets the experience.  For over 34 years, we have been creating award-winning advertising and marketing programs for our clients' unique destinations.  We believe the consumer may not always remember what you said, but they will always remember how you made them feel.  We move people.

Resort Technology Partners

Resort Technology Partners LLC (RTP) is a full service design and development business, focused on the resort, travel and tourism industries. With over 10 years of online destination marketing experience, we provide end-to-end design and technology solutions to help our clients maximize their web presence.

Ruff Haus Design, Inc

Helping large and small businesses coordinate and integrate all of their marketing needs into a cohesive and effective brand strategy. All with a smile on our face and a wag in our tails!

Audio & Web Conferencing

TelSpan Worldwide Conferencing

TelSpan is a worldwide provider of audio and web conferencing services.  Use TelSpan's services for:
Informational Events
Training
Meetings
Event Registration

HSMAI members are eligible for preferred pricing on TelSpan’s Conferencing and Registration solutions.

Business Intelligence

DATAVISION TECHNOLOGIES INC.

Premier date warehouse/business intelligence system for hospitality industry.  Providing a wealth of marketing and business on the books information.  Datavision Technologies. Inc

EMARKETER

eMarketer, "The First Place to Look" for online marketing and e-business information, provides objective market projections and analysis, using data collected from over 1,700 research sources.  This data is compiled into our user-friendly eStat data base and provides the raw material for reports by eMarketer analysts, who put the most important information into perspective.

Career Services

HSMAI CAREER CENTER

HSMAI has joined the Marketing Career Network (MCN) to enhance the HSMAI Career Center.  The MCN is an alliance of trade and professional associations with a combined registered membership of over 100,000 marketing, advertising and sales professionals with reach to over 750,000 industry practitioners.  The MCN includes a searchable resume database of more than 21,000 resumes.

Continuing Education

HSMAI UNIVERSITY

HSMAI University produced a wide range of course offerings and learning experiences in public venue, private label and online formats.  For informatin on upcoming programs, discounted member rates, and registration visit www.hsmai.org today

Domain Protection

CYVEILLANCE

Cyveillance provides online risk monitoring and management services to recapture revenues lost to customer diversion, improve partner performance and mitigate threat and fraud risks.

Electronic Distribution Sites

TravelCLICK, Inc.

TravelCLICK offers the best combination of distribution technology, business intelligence and marketing to drive profitability.  Our solutions and expertise combined drive demand, convert more guests, and generate higher stay value

Integration & Automation Solutions

ALTIUSPAR

AltiusPAR provides next-generation central inventory solution that enables hotels and hotel chains to manage room inventory, increase revenue and improve the customer experience.  Built using industry leading technologies from Oracle and Revenue Management partners;  AltiusPAR offers a lower TCO due to its On Demand delivery model.  It's highly scalable and an easy-to use solution that is delivered with no up-front capital expenses.

HOTEL INFORMATION SYSTEMS

Hotel Information Systems' core CRS & Distribution, epitome Business Intelligence and epitome PMS are the only internet-native enterprise applications deploying integrated corporate to property knowledge management.  Our solutions include central reservations, centralized information management, decision support analytics and multi-property functionality to lower costs and drive higher profits.

MICROS Systems Inc.

MICROS provides fully ingetrated solutions, including property management, central reservations, sales & catering, yield management, and point-of-sale.

NewMarket International

Newmarket International's sales, catering and hospitality solutions are used by nearly 4,000 properties in more than 60 countries to generate new business and run their daily operations.  As a recognized industry leader., we provide innovative solutions and services that enable our clients to improve customer service, increase efficiencies, and maximize profits.

Internet and Hotel Reservations

NEWMARKET INTERNATIONAL INC.

Newmarket International's sales, catering and hospitality solutions are used by nearly 4,000 properties in more than 60 countries to generate new business and run their daily operations. As a recognized industry leader, we provide innovative solutions and services that enable our clients to improve customer service, increase efficiencies, and maximize profits.

SECURE-RES

SECURE-RES is a leading provider of Internet marketing solutions to the hospitality industry and a proud sponsor of the HSMAI’s “Defining Revenue Management: Topline to Bottomline”.  SECURE-RES services include custom web site design & development, search engine optimized copywriting, pay-per-click management, recurrent search engine optimization, the industry’s most robust flat-fee Internet booking engine and GDS representation with the Sabre Travel Network. SECURE-RES clients experience the highest levels of client services and most extensive results reporting available today.  Contact SECURE-RES Sales at sales@secure-res.com for a personalized Internet Marketing Diagnostic for your property or management company.

Internet Development & Hosting

TIG Global, LLC

TIG Global is the leading provider of interactive marketing services for the hospitality industry.  Its strategic, consultative programs raise online visibility, drive direct incremental revenue and deliver unrivaled ROI. 

Services include web site design and management.

Internet Marketing and Strategies

CYVEILLANCE

Cyveillance provides online risk monitoring and management services to recapture revenues lost to customer diversion, improve partner performance and mitigate threat and fraud risks

LODGING INTERACTIVE

Lodging Interactive is a full service Internet Marketing Agency serving the hospitality industry exclusively.  Since 2001 Lodging Interactive has provided marketing services and solutions that drive direct website business to hotels. 

MagnetMail powered by Realmagnet

Receive 10% off MagnetMail, the only web-based emarketing solution that integrates email, fax and survey into one application.  Create professional emails to send to your customers:  MagnetMail also offers detailed tracking data, graphic services, and industry-leading deliverability.

QUOTIENT MARKETING

Quotient Marketing is a leading provider of e-mail marketing technology and expertise.  Our Q.Tools platform was designed by marketers for marketers, making it possible for non-technical users to create highly targeted and personalized e-mail marketing campaigns.  Quotient's clients include ADP, Krispy Kreme, Liberty Travel, Silversea Cruises and other leading brands.

The Kiradjian Group

Working together with passionate marketers to find solutions for a new world.

THE MAP NETWORK

Innovate. Illustrate. Inspire.  Leverage the power of your hotel's location online with Hotel Maps by The Map Network.  These dynamic maps provide a clear picture of your proximity to nearby points of interest, upcoming events, and even your Concierge's recommendations.

TIG GLOBAL

TIG Global is the leading provider of interactive marketing services for the hospitalality industry.  Its strategic, consultative programs raise online visibility, drive direct incremental revenue and deliver unrivaled ROI.  Services include web site design and management.

Zoomerang

Fast, easy surveys for your critical business decisions from the #1 online survey provider.  Zoomerang enables you to easily survey your most valuable resource – customers.  Start creating and sending professional quality surveys and get valuable feedback quickly. HSMAI members get 10% off Zoomerang zPro at info.zoomerang.com/hsmai and 10% off Zoomerang Sample Survey Respondent Service.

Lead Generation

ConventionPlanit.com

ConventionPlanit.com provides meeting planners and the entire industry easy access to information on destinations, facilities, service providers, associations, trade publications, and more. Advanced search capabilities help meeting professionals quickly locate and contact all types of organizations to meet their needs.

HSMAI WORLD QUEST

HSMAI World Quest brings qualified international corporate, association, and government planners together with hospitality industry business partners for a day of learning, roundtable discussions, and networking.  HSMAI members receive a value pack of incentives for participating in the show.

HSMAI's Affordable Meetings

HSMAI's Affordable Meetings® is a unique, FREE trade show and conference for cost-conscious meeting planners, which takes place annually in three locations across the country. ATTENDEES are full-time, part-time and volunteer meeting planners from organizations of every type and size including, associations, corporations, government, military, religious, reunions, incentives, social, ethnic, special events, sports and educational groups. EXHIBITORS are hotels, inns and resorts, university conference centers, unique meeting sites, convention and visitor bureaus, transportation companies, software companies, audiovisual companies, destination management companies and other meeting and convention suppliers. HSMAI Member discounts!

Marketing Expertise & Solutions

Dickinson & Associates, Inc.

Full service marketing firm offering consultative, strategic & tactical services in all aspects of hospitality, travel & tourism marketing & sales. Visit our Web site for more information.

Getty Images

A special benefit for HSMAI members, enjoy a 15% discount on all Rights Managed Photography and Film Footage licensing throughout 2005. Simply call your local Getty Images Sales Representative at 1-800-IMAGERY and tell them that you are a member of HSMAI.

Strategic Marketing Coach

Hospitality sales, marketing, and management consulting with a “fresh set of eyes”. We come alongside you to identify priorities, assess challenges, build concrete action steps, and achieve goal execution. SEEK.DISCOVER.REINVENT

The Kiradjian Group

Working together with passionate marketers to find solutions for a new world.

Marketing Publications/Subscriptions

SMITH TRAVEL RESEARCH

Smith Travel Research (STR) is the lodging industry's leading information and data provider.  STR has the most comprehensive database of hotel performance and condotel pipeline information ever compiled.  Whether you're a General Manager, Director of Sales & Marketing, Management Company, owner, investor, consultant, or lender, you need reliable, objective and authoritative business intelligence.  STR-Now You Know!

THE JOURNAL OF VACATION MARKETING

The Journal of Vacation Marketing provides authoritative, cutting-edge information on tourism and hospitality subjects affecting every segment of this global industry.  The HSMAI member rate is $110 for an annual subscription, 60% of the regular price

Meeting Services

TELSPAN

Telspan is a worldwide provider of audio and web  conferencing services.  Use TelSpan's services for informational events, training, meetings, and event registration.  Members of HSMAI are eligible for preferred pricing on TelSpan's conferencing and registration solutions

Newspapers and Publications

DEPARTURES

DEPARTURES Magazine is the leading authority on luxury lifestyle. Published exclusively for Platinum Card® and Centurion® members from American Express. DEPARTURES is the coveted source for privileged access to extraordinary experiences and insider recommendations on all things luxury:  the finest in culture, travel, style, adventure, and dining. With twelve editions and six languages, DEPARTURES is The Global Luxury Marketing Solution.

Promotional Products

MARCOMM PROMOTIONS INC. (dba Adventures in Advertising)

Promotional marketing agency utilizing branded merchandise-driven marketing strategies to help you get your message noticed.  Products branded with your logo for sales, events, blitzes, awards, recognition and more.  One-stop-shop for all of your apparel and promotional needs.

Research

D.K. Shifflet & Associates, Ltd.

Providing excellence in Travel Intelligence to leading travel and tourism clients with the industry’s largest and richest traveler database. Capabilities include brand performance, volume & spending estimates, product positioning and communications development. HSMAI Affinity Partner

ECONNECT

Access sales and marketing resources, including links to hospitality industry companies and organizations, professional development opportunities and industry research in our clearinghouse.

EMARKETER

eMarketer, "The First Place to Look" for online marketing and e-business information, provides objective market projections and analysis, using data collected from over 1,700 research sources. This data is compiled into our user-friendly eStat database and provides the raw material for reports by eMarketer analysts, who put the most important information into perspective.

Maritz Research

The Maritz Hospitality Research Group specializes in helping lodging, restaurant, and rental car companies increase revenues through a better understanding of what drives the choice, experience, and loyalty dynamics of their current and potential customers.

THE KNOWLAND GROUP

Reader Board Reports... Generated Overnight... Delivered with your Morning Coffee!

Revenue Management Solutions

ALTIUSPAR

AltiusPAR provides next-generation central inventory solution that enables hotels and hotel chains to manage room inventory, increase revenue and improve the customer experience.  Built using industry leading technologies from Oracle and Revenue Management partners; AltiusPAR offers a lower TCO due to its On Demand delivery model.  It's highly scalable and an easy-to-use solutionthat is delivered with no up-front capital expenses.

AMADEUS

Amadeus is the leading provider of IT solutions for the travel industry.  With 6,500 hotel IT customers in more than 70 countries.  Amadeus is a global leader in property managment systems, hotel accounting solutions, point of sales and revenue management systems for individual properties and central offices.

ASPIRE

Aspire is the hospitality industry's premier provider of customized revenue optimization services.  Aspire's team of strategic specialists increase market share and create new revenue streams for the world's elite hotels and resorts.

EASY (EZ) REVENUE MANAGEMENT SOLUTIONS

EasyRMS is a global leader and provider of ASP Revenue Management solutions.  With more than 20 years of combined industry knowledge, Easy RMS is dedicated to the introduction of new generation technology within the hospitality industry and is committed to easing the current burden of strategic decision making and implementation of revenue management techniques and procedures worldwide.

IDEAS

IDeaS is the leading provider of revenue optimization solutions that deliver measurable revenue increases.  The company has invented analytic decision solutions for respected airline, automotive rental, freight transportation and hotel companies worldwide.

MAXIM REVENUE MANAGEMENT SOLUTIONS

Maxim Revenue Management Solutions for the hospitality iindustry are focused on delivering measurable results.  With over 20 years of research and practical experience, our solutions are geared towards maximizing your profitability, not just top-line revenues.

OPERA REVENUE MANAGEMENT SYSTEMS

OPERA Revenue Management Systems, a division of MICROS, has been providing world renowned software and consulting services to hotels, casinos, and timeshare units for over two decades.  ORMS offers three different software products:  a multi-property enterprise class solution, a single property client server solution, and an ASP configuration.  Hundreds of customers worldwide have realized substantial incremental revenues using our products.

PROS

PROS maximizes the revenue of each client using PROS' world-leading revenue optimization science, software systems, and best practices consulting.  PROS' solutions forecast demand, optimize inventory, and provide dynamic pricing optimization to maximize revenue

SECURE-RES

SECURE-RES is a leading provider of Internet marketing solutions to the hospitality industry and a proud sponsor of the HSMAI'S Defining Revenue Management:  Topline to Bottomline.  SECURE-RES services include custom web site design & development, search engine optimized copywriting, pay-per-click management, recurrent search engine optimization, the industry's most robust flat-fee Internet booking engine and GDS representation with Sabre Travel Network.  Contact SECURE-RES Sales for a personalized Internet Marketing Diagnostic for your property or management company. 

THE ELISE GROUP

With extensive and varied loodging and revenue management experience.  The Elise Group consultants offer hands-on-knowledge to support you in a revenue driving partnership.  The difference is our experience:  We are literally hoteliers helping hoteliers.  As experienced executives at the corporate, regional and property levels, we offer not just technology and training but practical experience and revenue management solutions.